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Summary of reviewsHotel du Haut Marais has been widely praised for its strategic location, particularly for those visiting Giverny and Monet’s house and gardens. The hotel’s proximity to Vernon city center, nearby restaurants, event halls and the Seine River makes it highly convenient for various interests. Additionally, the ample, secure and free parking facilities add a significant advantage, enhancing accessibility and offering peace of mind for guests with vehicles. The location is complemented by the hotel’s clean and spacious rooms, friendly staff and overall value for money, contributing to a calm and welcoming atmosphere.
Breakfast at the hotel receives commendable reviews for being hearty, generous and good value for the price. The all-you-can-eat option with fresh bread and croissants is particularly noted. While some guests suggest improvements such as including more diverse options like cold cuts and real cheese, the general sentiment remains positive with high praise for the friendly and attentive staff.
Regarding rooms, many guests appreciate the spacious, clean accommodations with large, well-maintained bathrooms and welcoming service. However, the need for refurbishments is evident. Guests have pointed out issues like outdated decor, peeling wallpaper and unpleasant smells, indicating a need for better maintenance. Despite these negatives, the overall spaciousness and cleanliness of the rooms are often highlighted positively.
Cleanliness in general receives mixed reviews. While some areas like the dining room and toilets are maintained well, recurring issues with mold, dust and unclean floors suggest inconsistent housekeeping standards. A thorough refurbishing and more rigorous cleaning practices could significantly improve the guest experience.
Staff at the hotel are consistently praised for their friendliness and attentiveness. The team’s helpful attitude, genuine warmth and effort to ensure guest satisfaction create a welcoming atmosphere. This family-run feel is a significant aspect of the hotel's positive reputation.
The parking facilities at the hotel are another notable highlight. Guests appreciate the spacious, free and secure parking area, which adds to the convenience and comfort of their stay. The well-regulated, closed-at-night parking offers security and peace of mind.
In terms of beds, experiences are varied. While many guests find the beds comfortable and conducive to a good night's sleep, some note issues with outdated or uncomfortable bedding. Specific complaints about the beds being narrow or bouncy in certain rooms indicate a need for improvement in this area.
Overall, despite some areas needing improvement, Hotel du Haut Marais offers a strategic and convenient location, friendly and attentive service and ample, secure parking, making it a practical choice for travelers seeking comfort and accessibility. Show more
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Categories
Family Friendly Hotel
Hotel du Haut Marais is recognized as a family-friendly option. Its amenities and location make it a suitable choice for families traveling in the area.
Hotel with Parking
Situated in Saint-Marcel, this hotel offers free private parking which is closed in the evening and accessible via a code.
Dog Friendly Hotel
Accessible Hotel
Room Types
Double RoomThis room offers a TV , free Wi-Fi and a private bathroom with a bath or shower.
Family RoomThese rooms offer free Wi-Fi, a flat-screen TV and a private bathroom with a bath or shower.
Twin RoomThese rooms offer free Wi-Fi, a flat-screen TV and a private bathroom with a bath or shower.
Guest Reviews
6.8
Rated
Location
Hotel du Haut Marais boasts a highly praised location, particularly advantageous for visitors aiming to explore Giverny, including the famous Monet's house and gardens. Many reviewers highlight its convenience for walking around Vernon and accessing nearby restaurants. The hotel is described as being well-situated with easy access, featuring ample secure parking that is both free and convenient, making it an ideal stopover for guests with vehicles.
The proximity to the city center of Vernon, along with the event hall and the banks of the Seine, is repeatedly mentioned, adding to its appeal for visitors with various interests. The calm and peaceful surroundings complement the hotel's strategic setting. For those planning to visit Monet's attractions, the hotel is particularly noted for its ideal location.
In addition to its advantageous placement, the hotel receives compliments for cleanliness, friendly staff and overall good value for money. Guests appreciate the spacious rooms, large bathrooms and the hotel's general tranquility. The establishment's welcoming atmosphere and efficient check-in process contribute to a pleasant stay.
Overall, its location stands out as a significant highlight, making Hotel du Haut Marais a practical choice for travelers seeking both convenience and comfort.
Breakfast
Hotel du Haut Marais receives commendable feedback for its breakfast offerings, notable for its friendly and attentive staff. Guests often describe the breakfast as very good, hearty and generous, featuring fresh bread and croissants. It’s mentioned as being a good value for the price with a varied and plentiful selection, sometimes even described as excellent. Visitors appreciate the all-you-can-eat option and the welcoming atmosphere.
However, some critiques point out areas for improvement, such as the absence of meat and cheese and the limited variety. The breakfast, while generally satisfactory, could benefit from more diverse options like cold cuts and real cheese. The serving is simple, often including a croissant, a piece of baguette, coffee and sometimes yogurt. Some guests note the breakfast’s cost-effectiveness could be enhanced with these additions. Despite these minor criticisms, overall sentiment remains positive, highlighting the good quality and friendly service.
Rooms
The 'Hotel du Haut Marais' presents a mixed bag of experiences when it comes to its rooms. On the positive side, many guests appreciate the spaciousness of the rooms with mentions of very large and comfortable accommodations. The clean condition of the rooms, along with the friendly and welcoming staff, was also frequently highlighted. The bathrooms, in many instances, are described as large and very clean, contributing to a comfortable stay. The property sits in a relatively quiet area, enhancing the overall tranquility.
However, the hotel could significantly benefit from some refurbishments. Descriptions of outdated decor, old-fashioned rooms and peeling wallpaper suggest that the interiors are well past their prime. A frequent complaint about unpleasant smells, particularly of tobacco and the presence of mold in some bathrooms indicates a need for better maintenance. The comfort of the beds is another recurring issue with many guests finding the mattresses too soft and uncomfortable. Additionally, issues like small, old TVs and defective cabinet doors detract from the overall experience.
In summary, while the Hotel du Haut Marais offers spacious and clean rooms with friendly service, its aging interiors and maintenance issues might deter those seeking a more modern and problem-free stay.
Beds
Guests at 'Hotel du Haut Marais' have had varied experiences with the beds. While several reviews highlighted that the beds are very comfortable and equipped with good bedding, others pointed out some issues. There were mentions of clean bedding, but some guests felt that the bedding was outdated or not particularly comfortable. Certain rooms, like room 118, had complaints about the double bed being uncomfortable and narrow and some beds were described as small and bouncy. Despite these issues, the overall sense is that many guests found the beds cozy enough for a good night's rest.
Cleanliness
Located in an older, more historic building, Hotel du Haut Marais has received mixed feedback regarding its cleanliness. While some guests found the hotel and their rooms to be clean and well-maintained, many others highlighted significant issues. Key points of concern included mold in various parts of the bathroom, dust and dirt on the curtains and general signs of wear and tear throughout the property. Some guests noted a lack of thorough cleaning prior to arrival, evident by dirty floors, unemptied bins and leftover items from previous visitors.
Despite these recurring problems, some positive mentions about specific clean areas like the dining room and toilets suggest that there might be inconsistency in the housekeeping standards. Rooms were often remarked upon as needing urgent refurbishment due to peeling wallpaper, mold and dilapidated conditions. Overall, while a few visitors experienced satisfactory cleanliness, the majority indicated that the hotel's cleaning practices require significant improvement.
Staff
The consistent praise for the staff at Hotel du Haut Marais highlights their exceptional friendliness and attentiveness. Guests repeatedly commend the team's helpful attitude and describe the staff as welcoming, always ready to assist and exceedingly kind. The concierge and reception personnel receive specific mention for their helpfulness and effort in ensuring guest satisfaction. Many reviews accentuate the genuine warmth and family-run feel of the establishment with staff members often going above and beyond to ensure a pleasant experience. The overall service provides a friendly and inviting atmosphere, contributing significantly to the hotel's positive reputation.
Parking
The 'Hotel du Haut Marais' boasts ample and secure parking facilities, much to the delight of its guests. The parking lot is spacious and free, providing easy access and peace of mind. Especially noted for its security, the parking area is closed at night and access is regulated by a code, ensuring the safety of vehicles. Guests appreciate the private, locked parking and the tranquility it brings, as the hotel is situated close to a road yet remains remarkably quiet with no traffic noise. The staff receive high praise for their courteous and attentive service, even accommodating late arrivals and providing a warm welcome. All in all, the free, spacious and secure parking at 'Hotel du Haut Marais' significantly enhances the convenience and comfort of staying at this property.
No, Hotel du Haut Marais doesn't have any pool.
No, a spa isn't available at Hotel du Haut Marais.
Yes, Hotel du Haut Marais welcomes dogs.
Yes, parking facilities are available at Hotel du Haut Marais.