The Rowhill Grange Hotel & Utopia Spa is a luxurious hotel with outstanding facilities, including a heated swimming pool and jacuzzi pool that are next level. However, several guests were disappointed that they had to pay an extra £20 per person to use the pool, which they found unreasonable and a rip-off. Some guests didn't like that the use of the pool and sauna wasn't included in the room price. In addition, the pools in the spa were actually quite cold and some guests noticed that the ceiling panels were coming down and tiles off the wall in the spa area. Still, many guests thought that the pool facilities were fantastic and they enjoyed using the pool and the bathroom. On the other hand, some guests paid an extra £40 for using the swimming pool for only one hour, which they found rushed. Half of the umbrellas outside on the terrace were broken. Despite these complaints, one guest noted that the pool area was good, as was the afternoon tea.
The Mercure Dartford Brands Hatch Hotel & Spa offers a mixed experience when it comes to their pool facilities. While some guests enjoyed the lovely and clean swimming pool and spa area, others encountered issues such as the pool being out of order, restricted access at certain times for aqua aerobics and a strong smell of chlorine. Parents with kids also noted that the pool wasn't always open and could be quite cold. However, those who were able to use the pool praised its cleanliness and enjoyed its lovely surroundings. If you're interested in taking advantage of the pool at this hotel, it's a good idea to check with staff regarding access and any potential restrictions.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-12 out of 12 hotels in and around Saint Mary Cray