Hôtel Mercure Saint-Nectaire Spa & Bien-être
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Summary of reviewsHôtel Mercure Saint-Nectaire Spa & Bien-être, nestled in the charming village of Saint-Nectaire, is highly regarded for its ideal location, providing tranquility and proximity to notable attractions, including the Church of Saint Nectaire and popular hiking spots such as Puy de Dôme, the Sancy loop and Mont Dore. The hotel's picturesque surroundings and magnificent garden views add to its charm, making it a perfect retreat for guests.
The breakfast service is a standout feature, offering a varied and high-quality buffet that includes regional items and fresh, local ingredients. The dining area, enhanced by the friendly and attentive staff, receives high praise and options like homemade cakes and pancakes upon request elevate the breakfast experience.
Dining experiences in the hotel's restaurant receive mixed reviews with some guests enjoying the good quality and ambiance, while others find the menu limited and not always up to par. However, the overall setting in the dining and bar areas is appreciated for its coziness and pleasant décor.
Rooms at the hotel are frequently described as clean, spacious and equipped with comfortable beds, ensuring a good night's sleep. Although some rooms may be outdated and the lack of air conditioning can be a concern, the impeccable cleanliness and quality bedding are generally well-received. Guests enjoy the functional amenities and the value they offer, despite occasional issues with room size and noise.
The hotel's staff is often highlighted for their friendliness and professionalism. Guests commend the team for being welcoming, attentive and helpful, contributing significantly to the overall positive experience.
The spa and wellness facilities are a major draw with guests praising the pool, hot tub, sauna and hammam. The opportunity for a private spa experience and the quality of duo massage services add to the appeal, making the spa a relaxing haven for visitors.
Regarding pool facilities, both the indoor and outdoor pools receive positive feedback for providing relaxation and enjoyment. The indoor pool, appreciated on rainy days and the design of the outdoor pool contribute positively to the guest experience, although improvements in water temperature and maintenance are suggested.
The hotel is also family-friendly, offering a variety of activities for young children, including heated pools, a ping pong table and a pool table. Families appreciate the option of free accommodations for children under 12 and the convenience of family rooms, despite some noted size constraints.
Overall, Hôtel Mercure Saint-Nectaire Spa & Bien-être is viewed as a comfortable and well-situated three-star establishment that offers good value for money, making it a favored choice for travelers seeking a peaceful retreat in the beautiful Auvergne region. Despite minor areas for improvement, many guests express their willingness to return, reflecting their overall satisfaction with their stay.
Categories
The breakfast service is a standout feature, offering a varied and high-quality buffet that includes regional items and fresh, local ingredients. The dining area, enhanced by the friendly and attentive staff, receives high praise and options like homemade cakes and pancakes upon request elevate the breakfast experience.
Dining experiences in the hotel's restaurant receive mixed reviews with some guests enjoying the good quality and ambiance, while others find the menu limited and not always up to par. However, the overall setting in the dining and bar areas is appreciated for its coziness and pleasant décor.
Rooms at the hotel are frequently described as clean, spacious and equipped with comfortable beds, ensuring a good night's sleep. Although some rooms may be outdated and the lack of air conditioning can be a concern, the impeccable cleanliness and quality bedding are generally well-received. Guests enjoy the functional amenities and the value they offer, despite occasional issues with room size and noise.
The hotel's staff is often highlighted for their friendliness and professionalism. Guests commend the team for being welcoming, attentive and helpful, contributing significantly to the overall positive experience.
The spa and wellness facilities are a major draw with guests praising the pool, hot tub, sauna and hammam. The opportunity for a private spa experience and the quality of duo massage services add to the appeal, making the spa a relaxing haven for visitors.
Regarding pool facilities, both the indoor and outdoor pools receive positive feedback for providing relaxation and enjoyment. The indoor pool, appreciated on rainy days and the design of the outdoor pool contribute positively to the guest experience, although improvements in water temperature and maintenance are suggested.
The hotel is also family-friendly, offering a variety of activities for young children, including heated pools, a ping pong table and a pool table. Families appreciate the option of free accommodations for children under 12 and the convenience of family rooms, despite some noted size constraints.
Overall, Hôtel Mercure Saint-Nectaire Spa & Bien-être is viewed as a comfortable and well-situated three-star establishment that offers good value for money, making it a favored choice for travelers seeking a peaceful retreat in the beautiful Auvergne region. Despite minor areas for improvement, many guests express their willingness to return, reflecting their overall satisfaction with their stay.
Hotel with Spa
This hotel is named for its spa and well-being facilities, offering a full-service spa. Guests have access to a hot tub. The spa includes treatments with experienced practitioners.
Family Friendly Hotel
This hotel features spa and wellness facilities, providing relaxation options for parents. Its location in Saint-Nectaire offers opportunities for family-friendly exploration of the region.
Hotel with Free Wi-Fi
As part of the Mercure chain, Hôtel Mercure Saint-Nectaire Spa & Bien-être likely provides free Wi-Fi. Mercure hotels typically offer amenities catering to both leisure and business travelers, including internet access.
Accessible Hotel
The hotel offers spa and wellness facilities with accessible features. The property ensures a comfortable experience for guests seeking relaxation and therapeutic treatments.
3-Star Hotel
Located in Saint-Nectaire, this hotel offers a spa and wellness center, providing guests with relaxation and rejuvenation opportunities. While slightly outside Issoire, its amenities and services make it a worthwhile consideration. The hotel features comfortable accommodations and is ideal for those seeking a tranquil retreat with spa facilities.
Hotel with Outdoor Pool
This hotel in Saint-Nectaire offers an outdoor pool. It also features a spa with a sauna and heated indoor pool, and is set in a wooded park.
Hotel with Indoor Pool
Offers a spa and wellness center, suggesting a focus on relaxation and well-being, which complements the indoor pool facility. Ideal for guests seeking a rejuvenating experience.
Hotel with Heated Pool
The hotel features both an indoor heated pool within its spa area and an outdoor heated pool, providing multiple options for aquatic relaxation. Guests can also enjoy a sauna and other wellness facilities.
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Guest Reviews
Hôtel Mercure Saint-Nectaire Spa & Bien-être is strategically situated in the charming village of Saint-Nectaire, providing an ideal base for travelers looking to explore the picturesque region. The hotel's central location is convenient for visiting several nearby attractions, including the notable Church of Saint Nectaire, as well as being a perfect spot for hiking enthusiasts aiming to tackle the Puy de Dôme, the Sancy loop and Mont Dore.
Guests consistently describe the hotel's location as ideal, offering both tranquility and proximity to important sites and restaurants. Many highlight the beautiful and quiet nature of the village, complemented by the hotel's charming retro style and magnificent views, particularly from the rooms overlooking the garden.
In addition to the prime location, visitors appreciate the friendly and professional staff, enhancing their overall experience. The hotel offers easy access to an indoor pool and sauna, adding to the appeal for those seeking relaxation during their stay. These factors make Hôtel Mercure Saint-Nectaire Spa & Bien-être a well-regarded choice for a peaceful retreat while discovering the wonders of the Auvergne region.
The breakfast offerings at Hôtel Mercure Saint-Nectaire Spa & Bien-être receive high praise from guests. The breakfast is often described as very good, varied and of high quality. Many appreciate the well-stocked and well-prepared buffet, which includes homemade cakes and pancakes upon request. Guests highlight the wide selection of products, including regional items and fresh, local ingredients. The hearty and abundant breakfast is noted for its excellent value for money. The pleasant dining area and friendly, attentive staff, particularly Brigitte, who prepares delicious and varied pastries, contribute to a positive experience. Special mention is given to the breakfast's variety with options like jams and all-you-can-eat buffets. Some guests enjoyed breakfast on the sunny terrace, adding to the overall pleasant experience. Despite occasional comments on limited savory options or a bit of monotony, the majority find the breakfast very complete and satisfying, making it one of the standout features of their stay.
At Hôtel Mercure Saint-Nectaire Spa & Bien-être, the dining experience draws mixed reactions from guests. While some find the restaurant to be of good quality with an excellent price-quality ratio and praise the lovely ambiance, others have had less favorable experiences. The à la carte menu is perceived as somewhat limited and not always adapted to the season and at times, the cuisine lacks warmth and inspiration. There have been occasions when guests found the meals to be average or even disappointing, noting that the quality did not justify the cost.
Despite this, several reviewers highlight enjoying excellent dinners and hearty, satisfactory breakfasts. The dining and bar areas are frequently described as cozy and well-decorated, adding to the overall positive atmosphere. However, logistical challenges such as long waits for a table or the restaurant being unexpectedly closed can detract from the dining experience. Those arriving late often discover limited options remaining. Instances of the restaurant being fully booked or closed without prior notice have led some guests to seek alternatives at nearby eateries.
Overall, while the restaurant at Hôtel Mercure Saint-Nectaire has the potential to offer delightful meals, it could benefit from a more consistent and varied menu, better communication regarding availability and enhanced service to meet the expectations of all diners.
Guests of Hôtel Mercure Saint-Nectaire Spa & Bien-être have shared a variety of feedback about their room experiences. Many reviews highlighted the rooms as clean, spacious and equipped with comfortable beds, which add to the overall comfort and relaxation of the stay. Impeccable cleanliness and the quality of the bedding are frequently praised, contributing to guests enjoying good nights of sleep.
While the rooms are often described as functional and equipped with necessary amenities, some guests found them to be a bit outdated and in need of renovation. The lack of air conditioning was a noted concern, particularly for those with rooms facing the street, where traffic noise could be an issue.
The hotel offers a range of room sizes with some guests particularly appreciating the spaciousness and high ceilings, alongside features like balconies with pleasant park views. However, several visitors mentioned that the family rooms and certain other rooms were smaller than expected with some even finding the size "ridiculous". Nonetheless, the smaller rooms were generally found to be sufficient for basic sleeping needs.
Functional bathrooms, though a bit cramped, were a common theme and the overall room experience was described as aligning with the hotel's value proposition, offering good value for money.
Despite some inconsistencies in room assignments and occasional cleanliness issues, many guests reported enjoyable stays, noting the comfort and quietness of the rooms. The hotel's amenities, such as the indoor pool and wellness services, provided added value and enhanced the overall experience at Hôtel Mercure Saint-Nectaire Spa & Bien-être. The presence of a nice bar and a very good restaurant also contributed positively to guests' stays.
The Hôtel Mercure Saint-Nectaire Spa & Bien-être offers guests a generally positive experience when it comes to bedding and sleep comfort. Reviews consistently highlight the comfort and quality of the bedding, often describing it as very comfortable and in some cases, even impeccable. Guests particularly appreciated the very large and King-size beds, which add to the overall comfort. Alongside the spacious shower, the beds contribute to a restful stay. A few guests noted that the bedding was moderately comfortable or had some firmness issues, but the majority praised the comfort and quality. In summary, the hotel's bedding receives high marks for providing a cozy and restful night's sleep.
Hôtel Mercure Saint-Nectaire Spa & Bien-être presents a mixed picture when it comes to cleanliness. Many guests appreciated the clean and functional rooms with some praising the spotless and very clean accommodations. The hotel’s peaceful atmosphere combined with clean and comfortable rooms received positive remarks. Specific areas like the spa and swimming pool were noted for their cleanliness.
However, several reviews indicated that cleanliness in certain areas, such as the common areas, hallways and bathrooms, often left much to be desired. Issues including mold stains, dust and cleanliness details not being thoroughly addressed were mentioned. Common criticisms also pointed to the need for a general renovation to bring the hotel up to the expected 3-star standard. Overall, while some guests found their stays enjoyable due to clean and tidy rooms, others felt that the hotel's upkeep and cleanliness could use significant improvement.
At Hôtel Mercure Saint-Nectaire Spa & Bien-être, guests frequently highlight the hotel's staff as a key component of their positive experience. Reviews consistently praise the staff for their friendliness, kindness and professionalism. Visitors describe the team as pleasant, welcoming and extremely attentive to their needs, noting the exceptional helpfulness and availability of everyone they encountered. The staff is often recognized for their politeness and readiness to assist, creating an inviting and sociable atmosphere. Many reviews also mention the staff's ability to provide excellent service and helpful advice, contributing to an overall enjoyable stay. Despite a few comments about the staff appearing exhausted, the overwhelming sentiment is one of genuine warmth and hospitality.
The spa at Hôtel Mercure Saint-Nectaire Spa & Bien-être receives high praise from its guests for providing a wonderful and relaxing experience. Guests appreciated the well-maintained spa space, pool and amenities, which include a pool, hot tub, sauna and hammam. The spa area is described as great and a real moment of relaxation with some noting that it can even be privatized for an exclusive experience. The duo massage services offered at the spa were also commended. Easy access to the pool and spa area adds to the convenience, making the overall experience more enjoyable. Guests highlighted the attentive staff and high-quality, well-maintained facilities, contributing to the spa's reputation as a top-notch relaxation destination. While some guests mentioned additional charges for the hammam and sauna, the general consensus reflects a superb spa experience complemented by the serene and calm atmosphere of the hotel.
Hôtel Mercure Saint-Nectaire Spa & Bien-être offers both indoor and outdoor pools that provide guests with much-needed relaxation after a day of activities. The indoor pool, alongside the sauna, is especially appreciated on rainy days and offers a pleasant, enjoyable experience despite some complaints about low water temperatures. The outdoor pool is equally inviting, though it can feel a bit cool. Both pools are heated but some guests felt that the indoor pool water could be warmer.
The outdoor pool area is surrounded by pleasant surroundings although it lacks adequate sun loungers and can become slightly crowded given the hotel's capacity. The pools are regarded as comfortable and nicely designed, although there were comments about the outdoor pool appearing different from promotional photos and being occasionally closed or unusable.
Overall, the pool facilities, combined with the spa services, contribute positively to guests' stay, especially for those looking to unwind after a day of skiing or hiking in the area. However, maintaining better water temperature and improving maintenance could enhance the overall experience.
Hôtel Mercure Saint-Nectaire Spa & Bien-être offers a welcoming environment ideal for family stays, especially those with young children. Positioned as an excellent choice for the Auvergne region, it provides numerous activities that cater to kids, making it a recommended destination for families. The setting is described as perfect for those seeking outdoor activities such as hiking, complementing the beautiful natural surroundings.
For those traveling with children under 12, there are free accommodations and the option for a family room, although some reviews noted that the rooms can be cramped when accommodating four people. However, these family rooms do offer a separate sleeping area for children, which adds a level of convenience and comfort.
The hotel features both indoor and outdoor heated pools, which were greatly appreciated by children, especially on rainy days. Other engaging activities include a ping pong table and a pool table, ensuring that kids have plenty of fun throughout their stay.
Adding to the family-friendly atmosphere is the accommodating staff who are noted for being particularly helpful with large groups, enhancing the overall pleasant experience. For families arriving after long drives, the hotel provides a much-needed restful environment.
Highlighted by several guests, the breakfast, particularly Brigitte's eggs, received high praise, further contributing to an enjoyable family stay. Overall, the Hôtel Mercure Saint-Nectaire Spa & Bien-être consistently receives positive feedback from families who find it a very good choice for a relaxing and fun trip with children.
The Hôtel Mercure Saint-Nectaire Spa & Bien-être is a high-quality three-star establishment, considered the best in Saint-Nectaire. Visitors often note that the entrance and breakfast align well with three-star expectations and the rooms meet the standards typical for a hotel of this rating. Some guests, however, feel that the hotel is aging and does not live up to the usual Mercure brand reputation, making it appear somewhat overpriced for its three-star designation. Despite these concerns, many would return to the hotel without hesitation. On the downside, some guests faced inconveniences such as private events preventing them from dining at the restaurant and found the dinners less than ideal for the price paid. Nonetheless, the overall experience is generally consistent with what one might expect from a solid three-star hotel.
The outdoor pool at Hôtel Mercure Saint-Nectaire Spa & Bien-être offers a large and well-arranged space for relaxation, making it an appreciated spot when in use. Guests have highlighted that the pool is delightful when heated. However, there are consistent concerns regarding the temperature and cleanliness of the pool. Several guests mentioned that the pool was freezing, even in mid-July and at times the water was not clean enough for use. Additionally, there have been instances where the pool was out of service, which was frustrating for visitors. Overall, while the pool area itself is promising, the actual experience frequently falls short due to temperature and maintenance issues.
Hôtel Mercure Saint-Nectaire Spa & Bien-être offers a delightful indoor pool experience that has garnered mostly positive feedback. Guests appreciate the very nice and superb qualities of the heated indoor pool, noting that it provides great enjoyment, especially for children. The hotel also features a sauna, which is a free and enjoyable addition, complementing the pool facilities.
However, some issues have been reported, such as occasional heating problems and a lack of cleanliness at times. The indoor pool is small and can become noisy quickly, especially when children are present, which impacts the tranquility. Despite these minor drawbacks, the indoor pool remains a well-regarded feature, especially given the pool's nice appearance and the overall good stay, complete with air conditioning throughout the building. Free access to an outdoor garden further enhances the spa area's appeal, although it can fill up quickly.
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Location
Guests consistently describe the hotel's location as ideal, offering both tranquility and proximity to important sites and restaurants. Many highlight the beautiful and quiet nature of the village, complemented by the hotel's charming retro style and magnificent views, particularly from the rooms overlooking the garden.
In addition to the prime location, visitors appreciate the friendly and professional staff, enhancing their overall experience. The hotel offers easy access to an indoor pool and sauna, adding to the appeal for those seeking relaxation during their stay. These factors make Hôtel Mercure Saint-Nectaire Spa & Bien-être a well-regarded choice for a peaceful retreat while discovering the wonders of the Auvergne region.
Breakfast
Dinner
Despite this, several reviewers highlight enjoying excellent dinners and hearty, satisfactory breakfasts. The dining and bar areas are frequently described as cozy and well-decorated, adding to the overall positive atmosphere. However, logistical challenges such as long waits for a table or the restaurant being unexpectedly closed can detract from the dining experience. Those arriving late often discover limited options remaining. Instances of the restaurant being fully booked or closed without prior notice have led some guests to seek alternatives at nearby eateries.
Overall, while the restaurant at Hôtel Mercure Saint-Nectaire has the potential to offer delightful meals, it could benefit from a more consistent and varied menu, better communication regarding availability and enhanced service to meet the expectations of all diners.
Rooms
While the rooms are often described as functional and equipped with necessary amenities, some guests found them to be a bit outdated and in need of renovation. The lack of air conditioning was a noted concern, particularly for those with rooms facing the street, where traffic noise could be an issue.
The hotel offers a range of room sizes with some guests particularly appreciating the spaciousness and high ceilings, alongside features like balconies with pleasant park views. However, several visitors mentioned that the family rooms and certain other rooms were smaller than expected with some even finding the size "ridiculous". Nonetheless, the smaller rooms were generally found to be sufficient for basic sleeping needs.
Functional bathrooms, though a bit cramped, were a common theme and the overall room experience was described as aligning with the hotel's value proposition, offering good value for money.
Despite some inconsistencies in room assignments and occasional cleanliness issues, many guests reported enjoyable stays, noting the comfort and quietness of the rooms. The hotel's amenities, such as the indoor pool and wellness services, provided added value and enhanced the overall experience at Hôtel Mercure Saint-Nectaire Spa & Bien-être. The presence of a nice bar and a very good restaurant also contributed positively to guests' stays.
Beds
Cleanliness
However, several reviews indicated that cleanliness in certain areas, such as the common areas, hallways and bathrooms, often left much to be desired. Issues including mold stains, dust and cleanliness details not being thoroughly addressed were mentioned. Common criticisms also pointed to the need for a general renovation to bring the hotel up to the expected 3-star standard. Overall, while some guests found their stays enjoyable due to clean and tidy rooms, others felt that the hotel's upkeep and cleanliness could use significant improvement.
Staff
Spa
Pool
The outdoor pool area is surrounded by pleasant surroundings although it lacks adequate sun loungers and can become slightly crowded given the hotel's capacity. The pools are regarded as comfortable and nicely designed, although there were comments about the outdoor pool appearing different from promotional photos and being occasionally closed or unusable.
Overall, the pool facilities, combined with the spa services, contribute positively to guests' stay, especially for those looking to unwind after a day of skiing or hiking in the area. However, maintaining better water temperature and improving maintenance could enhance the overall experience.
Family
For those traveling with children under 12, there are free accommodations and the option for a family room, although some reviews noted that the rooms can be cramped when accommodating four people. However, these family rooms do offer a separate sleeping area for children, which adds a level of convenience and comfort.
The hotel features both indoor and outdoor heated pools, which were greatly appreciated by children, especially on rainy days. Other engaging activities include a ping pong table and a pool table, ensuring that kids have plenty of fun throughout their stay.
Adding to the family-friendly atmosphere is the accommodating staff who are noted for being particularly helpful with large groups, enhancing the overall pleasant experience. For families arriving after long drives, the hotel provides a much-needed restful environment.
Highlighted by several guests, the breakfast, particularly Brigitte's eggs, received high praise, further contributing to an enjoyable family stay. Overall, the Hôtel Mercure Saint-Nectaire Spa & Bien-être consistently receives positive feedback from families who find it a very good choice for a relaxing and fun trip with children.
3 Star
Outdoor Pool
Indoor Pool
However, some issues have been reported, such as occasional heating problems and a lack of cleanliness at times. The indoor pool is small and can become noisy quickly, especially when children are present, which impacts the tranquility. Despite these minor drawbacks, the indoor pool remains a well-regarded feature, especially given the pool's nice appearance and the overall good stay, complete with air conditioning throughout the building. Free access to an outdoor garden further enhances the spa area's appeal, although it can fill up quickly.
Yes, Hôtel Mercure Saint-Nectaire Spa & Bien-être has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hôtel Mercure Saint-Nectaire Spa & Bien-être.
No, Hôtel Mercure Saint-Nectaire Spa & Bien-être doesn't allow dogs.
No, parking facilities aren't available at Hôtel Mercure Saint-Nectaire Spa & Bien-être.
No, Hôtel Mercure Saint-Nectaire Spa & Bien-être doesn't have a gym.
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