Excelsior

Saint-Raphael 43.42219700, 6.76729900 , 193 Bd Felix Martin (Show on Map)
8.1
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsExcelsior hotel is highly praised for its enviable beachfront location, situated in the heart of the city. Guests consistently commend the stunning sea views, easy access to beach facilities and close proximity to restaurants and the train station. The tranquil terraces with captivating views of the sea and the Notre Dame de la Victoria create a picturesque setting that enhances the guest experience.

The friendly and attentive staff receive significant admiration, especially the reception team known for their warmth and professionalism. The cleaning staff also earn high marks for maintaining impeccably clean rooms, contributing to a comfortable and enjoyable stay. The spacious, clean and pet-friendly rooms, in conjunction with the unbeatable location, make Excelsior a highly satisfying choice for travelers.

The breakfast experience at Excelsior, however, has mixed reviews. While some guests find it good and plentiful by French standards with a well-presented buffet, others feel it falls short of the expected 4-star quality due to limited variety and mediocre offerings. Priced at approximately 14-14.50 Euros, some guests believe it doesn’t offer good value, suggesting it should be complimentary.

Rooms at Excelsior also present a mixed experience. Positives include some rooms with balconies offering stunning sea views, overall cleanliness, comfortable bedding, spacious bathrooms and good soundproofing. However, many guests note that the rooms are outdated with old fixtures and decor, small and lacking storage space and bathrooms in need of modernization.

Despite the aging facilities, the hotel's well-maintained cleanliness and professional staff make it a dependable choice. The beds are predominantly praised for their comfort, though occasional issues like sagging mattresses are mentioned.

Guests love the hotel's beachfront location, which allows for convenient walks to the beach and easy access to downtown and other facilities. The prime seaside spot adds to the charm of Excelsior, complemented by spacious rooms and good service.

While Excelsior excels in several areas, certain aspects fall short of 4-star expectations. The breakfast could use improvement and the dated facilities in some rooms suggest a need for modernization. Guests also note the absence of certain amenities typical of a four-star hotel. Despite these critiques, the hotel's stunning location, excellent cleanliness and dedicated staff contribute significantly to a positive overall guest experience.
Show more
Categories
Hotel near The Beach
Located in Saint-Raphaël on Bd Felix Martin, the Excelsior hotel is positioned to provide convenient access to the beach and coastal attractions.

Business Hotel
The hotel has a seminar room that can accommodate up to 30 guests, equipped with a video projector and paperboard. It offers a seafront terrace, ideal for relaxation and networking, and is easily accessible by train or car.

4-Star Hotel
Described as a charming 4-star hotel, the Excelsior offers sea views, enhancing the guest experience with pleasant surroundings. Its charming nature suggests attention to detail and a comfortable ambiance.

Beachfront Hotel

Dog Friendly Hotel

Room Types
Prestige Room - Sea Side These rooms have been renovated and feature either a king-size bed or twin beds.

Double Room - City Side These rooms have been renovated and feature either a double bed or twin beds. It is not possible to add an extra bed in this room.

Double or Twin Room - Sea side view This air-conditioned and soundproofed room has sea views, satellite TV and a private bathroom. It is not possible to add an extra bed in this room.

Twin Room with Lateral Sea View Featuring free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as sea views.

Guest Reviews
8.1
Very Good
Location
Situated in a truly enviable location, the 'Excelsior' hotel garners high praise for its prime position in the heart of the city and its proximity to the beach. This hotel is perfectly placed along the picturesque promenade, offering guests stunning sea views and easy access to beach facilities, restaurants and the local train station. Its central location means visitors can enjoy a short stroll to the beach, port and bustling city center, making it convenient for a variety of activities and excursions.

Reviewers consistently highlight the beautiful and exceptional setting of the hotel, noting the peaceful terraces with captivating views of the sea and the Notre Dame de la Victoria. The surroundings are not only beautiful but also practical with amenities like a nearby parking deck, the boathouse and market close at hand.

Guests frequently commend the friendly and attentive staff, as well as the spacious, clean and comfortable rooms. The hotel's central, beachfront position and overall comfort contribute to a highly satisfying guest experience, further enhanced by the thoughtful design and pet-friendly policies. In summary, the 'Excelsior' stands out for its sensational sea views, excellent service and unbeatable location, making it an ideal choice for anyone looking to experience the best of what this charming coastal town has to offer.

Breakfast
The breakfast experience at Excelsior Hotel garners mixed reviews from guests. Positively, several guests appreciate the breakfast as good, plentiful by French standards and well-presented with a top-notch staff. Many guests mention that the buffet offers a satisfactory variety of options, ensuring a well-stocked meal.

However, some guests feel the breakfast falls short of 4-star expectations, citing a lack of variety and quality. Issues such as limited selections, uninspired fruit salads and mediocre pastries are noted. The scrambled eggs, compared to porridge, fail to impress and some guests find the breakfast expensive relative to its quality.

Service and cleanliness at breakfast seem inconsistent with some praising the friendly staff while others expected more in terms of service and freshness. With breakfast priced at approximately 14-14.50 Euros, several guests feel it doesn’t offer commensurate value, suggesting that it should possibly be complimentary.

In summary, while there are elements of the breakfast at Excelsior that some guests find satisfactory, especially in terms of staff and basic offerings, there is substantial feedback indicating room for improvement, especially considering the hotel's 4-star claim.

Rooms
Excelsior offers a mix of experiences in its rooms with both positive and negative aspects highlighted in guest reviews. On the positive side, certain rooms boast balconies with stunning sea views, which guests found particularly enjoyable. The hotel's rooms are noted for their cleanliness and comfort with some featuring spacious bathrooms and excellent bedding. The reception and soundproofing also receive commendations, contributing to a practical and restful stay.

However, there are also several areas where the hotel could improve. Many reviews pointed out that the rooms and facilities are outdated with old fixtures, carpets and decor that have remained unchanged since the 1980s. Size is another common concern, as many guests found the rooms too small and lacking in storage space. The bathrooms often feature bathtubs without shower enclosures, outdated fixtures and in some cases, unpleasant odors. Moreover, some guests reported issues with the air conditioning and room lighting, while others noted that the overall state of the hotel's interiors would benefit from renovation.

In summary, while Excelsior's location and some room details offer a comfortable and enjoyable stay, a clear need for modernization and more space is apparent from guest feedback.

Beds
The beds at the Excelsior are predominantly praised for their comfort with numerous guests highlighting how comfortable they found their sleeping arrangements. The quality of the bedding stands out as a notable feature, contributing significantly to the overall comfort of the rooms. Guests appreciate the spacious and well-designed rooms, mentioning specifically the large beds, the inclusion of chairs, a table and a fridge. However, there are occasional mentions of issues, such as a sagging mattress on a double bed and some beds not being comfortable. Despite these few drawbacks, the general consensus indicates that the Excelsior provides a restful and comfortable sleeping experience.

Cleanliness
Excelsior offers a solid experience with its well-maintained cleanliness and enviable beachfront location. Guests frequently praise the cleaning staff, noting the rooms are usually impeccably clean and the bedding comfortable. The hotel's prime location also receives consistent commendation, as does the professional and friendly staff. However, some reviews highlight that while the cleanliness is admirable, the building and certain facilities show signs of aging and could benefit from updates, particularly in the bathrooms. Despite these minor issues, the overall maintenance of the hotel is well-regarded, making it a dependable choice for travelers seeking comfort and a prime seaside spot.

Staff
The reviews for Excelsior highlight the exceptional quality of its staff, who are often praised for their warmth, friendliness and professionalism. The reception team, in particular, stands out for their welcoming nature and attentiveness, ensuring that guests feel well-received from the moment they arrive. Numerous reviews emphasize the kindness and helpfulness of the staff, noting that they are always available to assist and go above and beyond in making the stay enjoyable. Cleanliness and location of the hotel are also favorably mentioned, further adding to the positive experience. However, there were some mixed feelings about the restaurant with suggestions that it might not be as recommendable as other aspects of the hotel. Overall, the staff's dedication and excellent service play a significant role in creating a pleasant and friendly atmosphere, making Excelsior a preferred choice for many travelers.

Beach
Excelsior boasts an outstanding location, perfectly situated right on the beachfront and amidst a bustling city. Guests consistently highlight its proximity to both the sea and a variety of restaurants, making it an ideal spot for beach lovers. The hotel's beachfront position allows for easy, convenient walks to the beach, which is merely 50 meters away, providing optimal access to seaside activities. Not only is the hotel near the beach, but it also benefits from being close to downtown and other beach facilities. The combination of spacious rooms and good service further enhances the overall stay with the beautiful beach just across the street adding to the charm of this hotel.

4 Star
Reviews of the Excelsior highlight a few areas that could be enhanced to meet the expectations of a four-star establishment. There are recurring mentions of the breakfast being unimpressive for a hotel of this rating with limited and repetitive options and an issue with the egg-cooking appliance that detracts from the overall experience. Some guests feel that the €14.50 price for breakfast is too high given its quality.

Moreover, there are comments suggesting that the hotel feels dated and would benefit from some modernization, particularly in the rooms and bathrooms. Guests were also expecting more amenities, such as a courtesy tray, which were not present. The coffee situation garners mixed reviews with some praising the coffee at the bar but expressing disappointment over the lack of a proper coffee machine during breakfast.

Despite these criticisms, the hotel's location receives high praise, offering convenience and a pleasant setting that appeals to many guests. However, overall, the consensus is that Excelsior falls short of the standards typically associated with a four-star rating, mainly due to its dated facilities and lack of certain modern conveniences.


No, Excelsior doesn't have any pool.

No, a spa isn't available at Excelsior.

Yes, Excelsior welcomes dogs.

No, parking facilities aren't available at Excelsior.

No, Excelsior doesn't have a gym.

Location Show Map
More Options
  • Hotel in Saint-Raphael

  • Hotel in Saint-Raphael

  • 8.2 Very Good

  • From $108

  • Hotel in Saint-Raphael

  • 8.2 Very Good

  • From $86

  • Hotel in Saint-Raphael

  • 8.2 Very Good

  • From $104



6,892,075

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ