Holiday Inn Express and Suites New Orleans Airport by IHG
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Holiday Inn Express and Suites New Orleans Airport by IHG receives highly favorable reviews for its strategic location and exceptional service, making it a top choice for both leisure and business travelers. Conveniently situated near the Louis Armstrong New Orleans International Airport, the hotel benefits from a complimentary shuttle service that guests praise for its reliability and friendly drivers. Its proximity to the I-10 allows for easy access to downtown New Orleans, offering both tranquility and connectivity. The clean, spacious rooms, recently renovated with modern decor, are appreciated for their comfort, particularly the adjustable beds and quality linens, which ensure a restful night's sleep.
Guests frequently commend the hotel's breakfast offerings, highlighting the variety and quality of the food, with a friendly and professional staff contributing to an enjoyable start to the day. Although some note occasional issues with food temperature and selection timing, the breakfast remains a valued aspect of the stay.
Standout cleanliness in both guest rooms and public areas enhances the overall experience, with visitors lauding the well-maintained and updated property for its immaculate condition. The exceptional staff, recognized for their kindness and efficiency, play a crucial role in the positive guest experience, particularly those at the front desk and in the shuttle service.
Additionally, the hotel's pool, though occasionally requiring maintenance attention, adds a pleasant aspect for guests, especially families. The hotel is particularly suited for business travelers, thanks to its location within a business district, seamless access to transportation, and efficient services, including a relaxed lobby space for meetings.
In summary, the Holiday Inn Express and Suites New Orleans Airport by IHG excels in offering comfort, convenience, and outstanding customer service, meeting the needs of those visiting the area for both rest and work.
Categories
Guests frequently commend the hotel's breakfast offerings, highlighting the variety and quality of the food, with a friendly and professional staff contributing to an enjoyable start to the day. Although some note occasional issues with food temperature and selection timing, the breakfast remains a valued aspect of the stay.
Standout cleanliness in both guest rooms and public areas enhances the overall experience, with visitors lauding the well-maintained and updated property for its immaculate condition. The exceptional staff, recognized for their kindness and efficiency, play a crucial role in the positive guest experience, particularly those at the front desk and in the shuttle service.
Additionally, the hotel's pool, though occasionally requiring maintenance attention, adds a pleasant aspect for guests, especially families. The hotel is particularly suited for business travelers, thanks to its location within a business district, seamless access to transportation, and efficient services, including a relaxed lobby space for meetings.
In summary, the Holiday Inn Express and Suites New Orleans Airport by IHG excels in offering comfort, convenience, and outstanding customer service, meeting the needs of those visiting the area for both rest and work.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Located just a stone's throw from the Louis Armstrong New Orleans International Airport, the Holiday Inn Express and Suites New Orleans Airport by IHG is praised for its prime location ideal for travelers flying in and out of the city. The hotel is just minutes from the I-10, providing easy access not only to the airport but also to downtown New Orleans, making it a convenient option for both transit and sightseeing. Guests frequently highlight the convenience of the complimentary shuttle service, which is noted for its reliability and the friendly, accommodating drivers. The hotel sits in a quiet, commercial area that prioritizes guest safety, which many find reassuring. While the immediate vicinity lacks walkable dining options, the closeness to car rental services offers an easy solution for exploring further. The hotel itself is celebrated for its cleanliness, spacious rooms, comfortable beds, and helpful staff, ensuring a restful stay. Those looking for a peaceful yet accessible retreat near New Orleans will find it a fitting choice, with its strategic location allowing for both tranquility and easy connectivity.
At the Holiday Inn Express and Suites New Orleans Airport by IHG, guests generally have positive experiences with the breakfast offerings. Many appreciate the variety and abundance of choices available, including hot food options that are well-stocked and freshly prepared. From a pancake machine to biscuits and gravy, cereal, yogurt, and more, the complimentary breakfast appears to exceed the expectations of several travelers.
Guests often highlight the professionalism and friendliness of the breakfast staff, who work diligently to ensure that the food is prepared and replenished for all to enjoy. This attention to service contributes to the enjoyable start to the day, with guests remarking the breakfast as generous, delicious, and appreciated.
However, not all reviews are glowing, with some guests encountering occasional issues, such as cold food and limited selection during certain times or having difficulty accessing early breakfast options. Despite these rare setbacks, overall, the breakfast at Holiday Inn Express and Suites New Orleans Airport tends to leave a positive impression, making it a commendable part of the stay for those visiting the area.
At the Holiday Inn Express and Suites New Orleans Airport by IHG, guests consistently express satisfaction with the hotel's rooms, emphasizing their spaciousness and cleanliness. Many reviewers highlight the size of the rooms, noting that they are large enough to provide ample space to stretch out and relax. The King suites are particularly popular, offering exceptional space suitable for families and their pets.
The rooms are described as modern, with fresh decor and quality linens, adding to their overall comfort and appeal. Several guests appreciate the recent renovations that contribute to a contemporary feel. The beds are frequently mentioned for their comfort, ensuring a restful stay. The facilities include nice quality toiletries in sizable bathrooms, enhancing the overall guest experience.
Room cleanliness is a recurring positive theme, with many guests pleasantly surprised by the tidiness of the accommodations. While there are occasional issues with air conditioning and the scent in some rooms, these concerns appear to be the exception rather than the norm. Overall, the hotel provides clean, comfortable, and quiet rooms, making it a great choice for travelers, especially those preparing for a cruise departure. The hotel's staff and easy check-in process further enhance the experience, making it a reliable option for a pleasant stay in New Orleans.
The beds at the Holiday Inn Express and Suites New Orleans Airport by IHG consistently earn high marks from guests. Comfort is a standout feature, with many visitors describing the beds as very comfortable, super comfy, and even perfect for an extremely restful night's sleep. The softness of the mattresses and pillows adds to the overall appeal, though there is a mention of beds being too soft for some. The clean, inviting feel of the hotel complements the comfort of the beds, making it an ideal choice for travelers seeking a good night's sleep. Despite a few quirks like the occasional bed height, the general consensus is overwhelmingly positive, contributing to a satisfying stay.
Nestled conveniently near the New Orleans Airport, the Holiday Inn Express and Suites by IHG stands out with its remarkable cleanliness, consistently praised by guests. Visitors are frequently impressed by the immaculate condition of both the exterior and interior of the hotel, describing it as super clean, well-maintained, and updated. The spacious rooms are noted for their outstanding cleanliness and comfort, providing a soothing retreat after travel. Guests enjoy the welcoming atmosphere, supported by friendly and professional staff who contribute to the overall positive experience. The property not only boasts clean rooms but also offers excellent services with convenient amenities, including a good breakfast featuring a popular pancake machine. Moreover, the cleanliness extends to the public areas, ensuring a pleasant stay for everyone. As a reliable choice for travelers seeking comfort and convenience, this hotel shines with its dedication to maintaining a pristine environment.
The Holiday Inn Express and Suites New Orleans Airport by IHG truly stands out for its exceptional staff, as echoed in countless guest reviews. Renowned for their kindness and enthusiasm, the hotel team consistently offers the kind of friendly and attentive service that enhances the travel experience. The front desk personnel are notably praised for their helpfulness and efficiency, with mentions of specific staff members like Carolyn and Keisha providing exceptional service. Guests repeatedly highlight the professionalism and personable nature of the front desk team, making check-in a pleasant start to their stay.
The shuttle service, often a crucial part of an airport hotel experience, is managed with the same friendly and accommodating spirit. Shuttle drivers, especially the likes of Ernie, receive particular acknowledgment for their outstanding service. Moreover, the dining staff contributes to the positive atmosphere, with patrons noting attentive service in the hotel kitchen.
Overall, whether dealing with the reception desk, utilizing the shuttle service, or interacting with various staff members throughout their stay, guests find the staff to be incredibly welcoming, making for a hospitable environment. While a rare oversight in service can occur, the overwhelming consensus is that the staff is not only knowledgeable but goes above and beyond to ensure a pleasant and comfortable stay.
The pool at the Holiday Inn Express and Suites New Orleans Airport by IHG receives a mix of feedback from guests. Positively, many describe the pool as a good feature of the hotel, emphasizing that it is nice and clean. It serves as a fun spot, especially for families, with kids enjoying their time there. Additionally, the pool is outdoors, offering a nice environment for relaxation or preparation before embarking on a cruise. However, some guests note that the pool needed cleaning and required more attention, suggesting sporadic maintenance issues. Overall, the pool adds value to the stay, especially for those looking for a pleasant place to unwind.
Holiday Inn Express and Suites New Orleans Airport by IHG is well-suited for business travelers seeking convenience and comfort. The complimentary airport shuttle service ensures hassle-free transfers, while the hotel's location in a business complex makes it ideal for those visiting for work purposes. Access to the freeway is seamless, allowing for quick and easy commutes. Guests commend the hotel for its cleanliness and exceptional customer service, highlighting the helpfulness of the staff, particularly when arranging transportation to the airport. The lobby provides a pleasant space to relax, whether meeting with colleagues or unwinding with friends and family. The efficient check-in process further adds to the convenience, confirming the hotel's reputation as a business-oriented destination.
Location Show Map
Location
Breakfast
Guests often highlight the professionalism and friendliness of the breakfast staff, who work diligently to ensure that the food is prepared and replenished for all to enjoy. This attention to service contributes to the enjoyable start to the day, with guests remarking the breakfast as generous, delicious, and appreciated.
However, not all reviews are glowing, with some guests encountering occasional issues, such as cold food and limited selection during certain times or having difficulty accessing early breakfast options. Despite these rare setbacks, overall, the breakfast at Holiday Inn Express and Suites New Orleans Airport tends to leave a positive impression, making it a commendable part of the stay for those visiting the area.
Rooms
The rooms are described as modern, with fresh decor and quality linens, adding to their overall comfort and appeal. Several guests appreciate the recent renovations that contribute to a contemporary feel. The beds are frequently mentioned for their comfort, ensuring a restful stay. The facilities include nice quality toiletries in sizable bathrooms, enhancing the overall guest experience.
Room cleanliness is a recurring positive theme, with many guests pleasantly surprised by the tidiness of the accommodations. While there are occasional issues with air conditioning and the scent in some rooms, these concerns appear to be the exception rather than the norm. Overall, the hotel provides clean, comfortable, and quiet rooms, making it a great choice for travelers, especially those preparing for a cruise departure. The hotel's staff and easy check-in process further enhance the experience, making it a reliable option for a pleasant stay in New Orleans.
Beds
Cleanliness
Staff
The shuttle service, often a crucial part of an airport hotel experience, is managed with the same friendly and accommodating spirit. Shuttle drivers, especially the likes of Ernie, receive particular acknowledgment for their outstanding service. Moreover, the dining staff contributes to the positive atmosphere, with patrons noting attentive service in the hotel kitchen.
Overall, whether dealing with the reception desk, utilizing the shuttle service, or interacting with various staff members throughout their stay, guests find the staff to be incredibly welcoming, making for a hospitable environment. While a rare oversight in service can occur, the overwhelming consensus is that the staff is not only knowledgeable but goes above and beyond to ensure a pleasant and comfortable stay.
Pool
Business
Yes, Holiday Inn Express and Suites New Orleans Airport by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express and Suites New Orleans Airport by IHG.
Yes, Holiday Inn Express and Suites New Orleans Airport by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express and Suites New Orleans Airport by IHG.
Yes, Holiday Inn Express and Suites New Orleans Airport by IHG has a gym.
Location Show Map
More Options
