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Summary of reviewsHotel du Port et des Bains is celebrated for its prime location, set beautifully along the riverbank in the heart of the city, providing guests with stunning views of the Bay of Somme. The serene atmosphere, especially after the tourist rush, coupled with the friendly and accommodating staff, significantly enhances the guest experience. The hotel's restaurant is praised for offering a variety of gourmet meals in a pleasant setting, contributing positively to the dining atmosphere.
The breakfast buffet, while abundant and diverse, receives mixed reviews due to its high cost and occasional issues with product freshness. Dinner experiences generally receive positive feedback, with guests appreciating the menu's quality and variety.
Family rooms are noted for their spaciousness, good soundproofing, and comfortable bedding, making them popular among guests traveling with children. However, the standard rooms are often described as compact with basic amenities, leading to concerns about room and bathroom sizes.
While the cleanliness and maintenance of some rooms and common areas are criticized, the attentive and courteous staff often make up for these shortcomings by creating a warm and welcoming environment. Free Wi-Fi is offered, but its inconsistency and weak connectivity are common complaints.
Overall, despite being a three-star hotel, some guests feel that certain services, such as parking and room facilities, could be improved to better meet expectations associated with this rating. However, the hotel's charming location, stunning views, and attentive staff often leave a lasting positive impression, particularly for those seeking a scenic, tranquil getaway. Show more
Read review summaries for all categories
Categories
Hotel for Honeymoon
Located in Saint-Valery-sur-Somme, this hotel offers comfortable accommodations and scenic views. Its proximity to the port and charming atmosphere make it suitable for a relaxing honeymoon.
Dog Friendly Hotel
Being a pet-friendly hotel, it's located near the port, offering scenic walks for guests and their dogs. The hotel provides essential services for a pleasant visit.
Small Hotel
This hotel is recommended by travelers and offers family-friendly services. It is also pet-friendly. The hotel is well-situated for exploring Saint-Valery-sur-Somme.
3-Star Hotel
Located in Saint-Valery-sur-Somme's harbour, this hotel offers a restaurant specializing in seafood, a bar, and rooms with panoramic bay views. It is also considered family-friendly.
Family Friendly Hotel
Room Types
Classic Double Room with Bay viewThe rooms have satellite TV and a private bathroom with free toiletries. They feature carpeted floor.
Standard Triple Room with Bay viewThe rooms have satellite TV and a private bathroom with free toiletries. They feature carpeted floor.
Family RoomThis suite has satellite TV and a private bathroom with free toiletries. It features carpeted floor.
Superior Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a private entrance, soundproof walls, a tea and coffee maker, a flat-screen TV, as well as sea views. The unit offers 1 bed.
Single Room with Sea ViewFeaturing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features a private entrance, soundproof walls, a tea and coffee maker, a flat-screen TV, as well as sea views.
Guest Reviews
7.1
Good
Location
Nestled in the heart of the city, the Hotel du Port et des Bains offers an enviable location that guests consistently praise. The hotel stands impressively at the center of the port, perfectly positioned along the riverbank. This prime location provides not only convenient access to the bustling city center and its various activities but also stunning vistas of the Bay of Somme. Guests frequently highlight the beautiful views from their rooms, particularly as the sun rises over the bay, accentuating the tranquility of the surroundings.
Aside from its picturesque setting, the hotel is noted for its serene atmosphere, particularly after the daily tourist rush subsides. This calmness, coupled with friendly and accommodating staff, enhances the overall guest experience. The on-site restaurant also receives commendation for its variety of delicious meals, with many guests enjoying the combination of good food and breathtaking views.
The location's strategic placement allows for effortless exploration of the city, with many guests appreciating the opportunity to leave their cars behind and wander directly onto the walking paths. While parking can pose a challenge, the vast array of positives—such as clean rooms, excellent value for money, and inviting staff—make the hotel a favored choice for those wishing to experience the charm and natural beauty of the Bay of Somme.
Breakfast
The breakfast experience at Hotel du Port et des Bains receives varied opinions, with several positive aspects highlighted by guests. Many reviews emphasize the hearty and varied nature of the buffet, often mentioning the wide choice and plentiful options available, which range from continental selections to items like eggs and bacon. Guests frequently praise the breakfast for its abundance, variety, and tasty offerings, complemented by a picturesque view that enhances the dining experience.
However, despite the positive remarks about the quality and variety, a recurrent theme in the reviews is the perceived high cost of breakfast. Many guests feel that the 19-euro price tag is not justified, especially when considering the industrial nature of some products and the occasional lack of freshness. Issues such as cold items and limited fruit options also surface. Some reviews describe the breakfast as fine, yet not living up to a three-star hotel standard due to certain shortcomings, like malfunctioning juice dispensers or raw eggs.
Overall, while guests appreciate the buffet’s quality and diversity, the cost relative to the service provided seems to be a noticeable concern, leading to mixed feelings about the overall breakfast experience at the hotel.
Dinner
Hotel du Port et des Bains offers a dining experience that is generally well-received, highlighting an interesting menu with high-quality products. The guests frequently appreciated the delicious and gourmet meals, paired with a variety of good portions. The restaurant setting was noted as pleasant and inviting, and the dining room was described as lovely, contributing positively to the overall dinner ambiance. Breakfast, characterized as abundant and varied, complements the dinner experience.
Guests who opted for the restaurant's dinner menu appreciated the selection, which features choices of three starters, main courses, and desserts. The meals, often described as excellent and delicious, competed favorably with similar options available in the area. Staff interactions were also mentioned positively, showcasing a warm welcome and friendly demeanor.
However, there are some indications of inconsistencies such as occasional poor preparation and service quality. Some reviews pointed out that certain dishes could benefit from more attentive execution, and the restaurant was occasionally described as overwhelmed. Despite these mixed reports, the commendable aspects of dining at Hotel du Port et des Bains generally leave a favorable impression for those seeking good quality cuisine in a charming setting.
Rooms
Hotel du Port et des Bains offers a mixed experience when it comes to its accommodations. On the bright side, the family rooms are praised for their spaciousness, functionality, and soundproofing, making them well-suited for travelers with children. Many guests highlighted the cleanliness of the rooms and the comfortable bedding, complemented by stunning views of the Somme Canal or the bay, which added a pleasant touch to their stay.
However, numerous reviews suggest that the standard rooms are often quite compact or even cramped, with very basic amenities. Bathrooms tend to be narrow and could benefit from improvements, such as better accessibility and maintenance. The lack of an elevator may pose a challenge for guests needing to access rooms on higher floors. Some rooms have minor maintenance issues and outdated decor, which detracts from their appeal.
Overall, while the charming location and spectacular vistas from certain rooms are appreciated, travelers who prioritize spaciousness and modern facilities might find the accommodations at Hotel du Port et des Bains somewhat lacking. Nonetheless, for those who weigh charm and setting over luxury, the hotel provides a reasonably comfortable stay, especially if opting for a family room with generous space and lovely views.
Beds
Hotel du Port et des Bains receives mixed feedback regarding its bedding quality and room comfort. Among the positive notes, guests have appreciated the comfortable beds and very good bedding in certain rooms, highlighting a generally pleasing experience. Several reviewers noted the spaciousness and comfort of some rooms, emphasizing that the bed, terrace, and location contributed to a superb stay. Despite these favorable aspects, there are notable concerns regarding the bedding quality, with some guests facing discomfort due to small double beds, creaking, and mattresses being either too hard or not supportive enough, leading to disrupted sleep and backaches. The lack of king-sized beds and narrow double beds were also mentioned as drawbacks, exacerbated by small room sizes. While the hotel offers a very good breakfast and has an excellent geographical location, the bedding quality raised concerns for some guests regarding the overall value for the price paid. Thus, potential visitors might want to inquire about specific room specifications to ensure a stay tailored to their comfort preferences.
Cleanliness
Hotel du Port et des Bains receives varied feedback regarding its cleanliness, leaving guests with mixed experiences. Positively, some visitors find the rooms clean and well-decorated, noting that the service is impeccable and the staff friendly. However, cleanliness issues are a common critique, with reports of dust, mildew, and neglected maintenance in bathrooms being frequent. Complaints include yellow stains, hair in showers, and odors, which detract from the otherwise appealing decor. The dining area's cleanliness is also noted as average, with instances of ants affecting the breakfast experience. While some reviews report clean and pleasant rooms, others mention dilapidated conditions, pointing to a need for improved hygiene and attention to detail. The overall feedback suggests that while the hotel has potential with its good location and attentive staff, enhancements in cleanliness standards are essential to achieving consistent guest satisfaction.
Staff
Hotel du Port et des Bains offers a uniquely warm experience, largely attributed to the pleasant and friendly demeanor of its staff. Guests often speak highly of their interactions, praising the team for their kindness and attentiveness. Families, in particular, appreciate the staff's amiability and their considerate interactions with children. Many reviews highlight the welcoming atmosphere created by the hotel personnel, noting their readiness to assist and their compassion in addressing guests' concerns.
Despite a few isolated instances of less welcoming experiences, the overall impression reflects a team dedicated to ensuring a comfortable stay. The superb service staff, particularly during breakfast, contribute to the positive environment, leaving guests feeling well-cared for. While some guests note instances where the staff appeared overwhelmed during busy times, the general consensus paints a picture of a hardworking, friendly team striving to meet guests' needs.
With welcoming smiles and an eagerness to provide assistance, the staff at Hotel du Port et des Bains are often acknowledged as a significant factor in shaping a positive guest experience. Overall, the attention to detail and consistent friendliness ensure that guests have a pleasant and memorable stay.
Wi-Fi
Hotel du Port et des Bains offers stunning views and a prime location overlooking the bay, making it an attractive choice for travelers seeking picturesque surroundings. However, the Wi-Fi experience at the hotel leaves much to be desired. Guests have consistently reported various issues with internet connectivity, including unreliable and weak signals, frequent disruptions, and complete loss of access. Although high-speed Wi-Fi is advertised, the performance often falls short, leading to frustration among visitors. Those planning to stay at the hotel may want to consider alternative solutions for their internet needs, especially if connectivity is a priority during their stay.
Family
The family experience at Hotel du Port et des Bains offers a range of positive features that cater specifically to those traveling with children. Many guests appreciated the spacious and functional family rooms, frequently noting their ample size and good soundproofing, which ensures a restful stay. The rooms are also praised for their comfort, with good bedding contributing to a cozy experience. The hotel's hospitality is highlighted by its friendly welcome and the convenience of having a restaurant with breakfast included, making mornings hassle-free for families. Additionally, the scenic view of the Somme Canal from the family rooms adds a pleasant touch to the stay. While the acceptance of pets is considered a bonus for those traveling with dogs, the additional cost involved is noted. Despite a few logistical concerns, the hotel's appealing location and comfortable family accommodations stand out in the reviews.
3 Star
Hotel du Port et des Bains, despite being well-situated, seems to leave guests underwhelmed when considering its advertised three-star status. Visitors frequently voice concerns that the hotel’s facilities and services fall short of expectations for this rating category. There is no private parking, which necessitates additional payment for nearby street parking—a factor that can catch guests off guard while budgeting. The reception experience is noted to be less warm than anticipated, potentially affecting the overall atmosphere of the stay.
Breakfast offerings also fail to meet the anticipated standards of a three-star establishment, and the size of the shower rooms is a point of contention among many guests, indicating they are smaller than what one might expect. Overall, the recurring sentiment among guests is that the accommodations and services provided do not align with the typical features of a traditional three-star hotel.
No, Hotel du Port et des Bains doesn't have any pool.
No, a spa isn't available at Hotel du Port et des Bains.
Yes, Hotel du Port et des Bains welcomes dogs.
No, parking facilities aren't available at Hotel du Port et des Bains.
No, Hotel du Port et des Bains doesn't have a gym.