Hotel De La Ville
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Summary of reviewsHotel De La Ville enjoys a prime location in the heart of Saint Vincent, making it an excellent choice for guests looking to explore the town on foot. The convenience of covered parking and easy car access enhance the overall experience with key attractions like thermal baths, the casino and various local shops and restaurants just a stone's throw away. Despite its central spot, the hotel maintains a peaceful atmosphere, offering a restful stay.
The breakfast at Hotel De La Ville garners mixed feedback. Many guests appreciate the abundant and varied offerings, including good coffee and fresh juices, while enjoying friendly and helpful service. However, some find the selection modest and the basement breakfast room lacking ambiance, indicating room for improvement in both variety and setting.
Rooms at the hotel receive praise for their cleanliness, spaciousness and well-functioning amenities, such as air conditioning and bathrooms. Some rooms even offer balconies with lovely views. Nevertheless, the decor and furnishings are often described as outdated and issues with dim lighting, uncomfortable mattresses and inconvenient bed setups detract from the overall appeal. Excessive heating and practical elements like minibar placement also need refinement.
Cleanliness is a notable strength with many guests commending the hotel's overall upkeep and the cleanliness of its bathrooms. However, occasional issues like balcony cleanliness and dust levels suggest a need for minor improvements to consistently uphold high standards.
The staff at Hotel De La Ville consistently receive high marks for their friendliness, professionalism and willingness to assist. Their warm demeanor and efficient service significantly enhance the guest experience, making visitors feel welcome and valued.
Opinions on the hotel's beds are mixed. While some find the beds spacious and comfortable, others criticize the hardness of the mattresses and the discomfort of double beds made up of two singles pushed together. Pillows are also a point of contention with some finding them old and lackluster.
Despite its four-star rating, many guests feel Hotel De La Ville falls short of the associated expectations. The outdated facilities and services prompt calls for modernization. Issues like unpleasant bathroom odors and a lackluster breakfast further contribute to a sense of disappointment. Some reviewers also felt the staff were unmotivated, detracting from the overall value for money. Compounding these issues, the current state of the hotel does not align with the comfort and elegance typically expected from a four-star establishment.
Overall, Hotel De La Ville’s strengths lie in its prime location, cleanliness and helpful staff, though significant improvements in amenities, decor and breakfast options are needed to align with its four-star rating and guest expectations.
The breakfast at Hotel De La Ville garners mixed feedback. Many guests appreciate the abundant and varied offerings, including good coffee and fresh juices, while enjoying friendly and helpful service. However, some find the selection modest and the basement breakfast room lacking ambiance, indicating room for improvement in both variety and setting.
Rooms at the hotel receive praise for their cleanliness, spaciousness and well-functioning amenities, such as air conditioning and bathrooms. Some rooms even offer balconies with lovely views. Nevertheless, the decor and furnishings are often described as outdated and issues with dim lighting, uncomfortable mattresses and inconvenient bed setups detract from the overall appeal. Excessive heating and practical elements like minibar placement also need refinement.
Cleanliness is a notable strength with many guests commending the hotel's overall upkeep and the cleanliness of its bathrooms. However, occasional issues like balcony cleanliness and dust levels suggest a need for minor improvements to consistently uphold high standards.
The staff at Hotel De La Ville consistently receive high marks for their friendliness, professionalism and willingness to assist. Their warm demeanor and efficient service significantly enhance the guest experience, making visitors feel welcome and valued.
Opinions on the hotel's beds are mixed. While some find the beds spacious and comfortable, others criticize the hardness of the mattresses and the discomfort of double beds made up of two singles pushed together. Pillows are also a point of contention with some finding them old and lackluster.
Despite its four-star rating, many guests feel Hotel De La Ville falls short of the associated expectations. The outdated facilities and services prompt calls for modernization. Issues like unpleasant bathroom odors and a lackluster breakfast further contribute to a sense of disappointment. Some reviewers also felt the staff were unmotivated, detracting from the overall value for money. Compounding these issues, the current state of the hotel does not align with the comfort and elegance typically expected from a four-star establishment.
Overall, Hotel De La Ville’s strengths lie in its prime location, cleanliness and helpful staff, though significant improvements in amenities, decor and breakfast options are needed to align with its four-star rating and guest expectations.
Accessible Hotel
Located in Saint-Vincent, this hotel provides accessible facilities and services. It ensures a comfortable stay for guests with disabilities. The hotel's central location offers easy access to the town's attractions and amenities.
4-Star Hotel
About Hotel De La Ville
License: IT007065A1XSXI65CN, VDA_SR425
Guest Reviews
Location
Guests highlight the convenience of covered parking and the ease of access by car, which enhances the overall experience. The structure itself is noted for being close to key attractions like the thermal baths, the casino and various local shops and restaurants. Despite its central location, the hotel maintains a quiet and peaceful atmosphere, ensuring a restful stay.
Complementing its superb location, Hotel De La Ville offers a cozy and clean environment with friendly staff and a good quality/price ratio. Breakfast receives positive comments for its diversity and the inclusion of homemade cakes. This combination of prime location and quality amenities makes Hotel De La Ville an ideal choice for anyone looking to explore the charming village of Saint Vincent.
Breakfast
Several reviews note that the breakfast offers a "good sweet and savory" selection with others appreciating the "very good coffee" and "fresh juices." Despite these positives, there are also mentions of the breakfast being "average," "standard," or just "adequate," and some guests expected more from a 4-star establishment.
A common critique is the lack of variety with some guests referring to the selection as "not very rich" or "modest," and a few mentioning that the breakfast could be more varied. The breakfast room itself receives mixed feedback; some found it unsatisfactory due to being in the basement with "too much artificial light" and "no windows."
Overall, while many guests enjoyed a "very good" and "well-stocked" breakfast, others feel there is room for improvement, particularly concerning the ambiance and variety.
Rooms
Despite these positives, some aspects could use improvement. A number of reviews mentioned the decor and furnishings as outdated with worn-out wallpaper and furniture that detract from the overall aesthetic. Lighting issues were noted with some rooms described as gloomy due to inadequate lamp illumination. Challenges with the furniture were also flagged, including the inconvenience of two single mattresses pushed together to form a double bed, leading to discomfort for some guests. Issues with the mechanical locking system of the doors, old and uncomfortable mattresses and pillows were also highlighted.
Breakfast is served in a room located in the basement, which may not appeal to everyone. Though the room sizes and cleanliness received compliments, there were also mentions of excessive and non-adjustable heating, making some rooms uncomfortably warm. Moreover, certain practical elements like the placement of the minibar and shower setup could stand refinement.
In summary, while the Hotel De La Ville excels in cleanliness, room size and offers some comfortable amenities, updating the decor and furnishings, improving lighting and enhancing bed comfort could significantly elevate the guest experience.
Beds
However, several reviews indicated issues with the mattresses being hard and uncomfortable, detracting from the overall sleeping experience. Some guests were not pleased with the double beds being made up of two single mattresses pushed together and others found the pillows to be old and not particularly comfortable. There's a noted inconsistency in comfort with certain beds described as excessively firm, even compared to concrete.
In summary, while the hotel frequently earns praise for its comfortable beds and cozy rooms, it also faces significant criticism for the quality and comfort of its mattresses and pillows. Potential guests may find varying experiences depending on specific room assignments.
Cleanliness
While there are positive remarks about the hotel's adherence to four-star cleanliness standards, a few guests felt that the cleanliness did not always meet such high expectations. Despite these occasional shortcomings, the staff's courtesy and professionalism were consistently well-received, which contributed positively to the guests' experience.
Overall, Hotel De La Ville's central location, clean and comfortable accommodations and courteous staff create a generally favorable impression among visitors, although there is room for minor improvements in cleanliness to ensure a consistently excellent standard.
Staff
4 Star
Reviewers noted specific issues such as very unpleasant odors in the bathrooms and amenities that do not match those of a typical four-star hotel. The breakfast received particular criticism with guests stating it was not up to four-star quality, sometimes not even reaching two-star standards. This dissatisfaction extended to the rooms, which some guests likened to stepping into a scene from a dated movie, rather than experiencing the comfort and elegance one would expect from a four-star establishment.
Further, the staff have been described as unfriendly and unmotivated, contributing to an overall sense of poor value for money. For a hotel bearing a four-star rating, many felt it lacked extra services and personalized touches that should accompany this level of service.
Overall, the prevailing sentiment is one of disappointment with guests feeling that the hotel's current condition and services fall significantly short of what a four-star hotel should provide. Calling it a two-star experience, many suggest that comprehensive renovation and reevaluation of staff training and amenities are needed for it to truly meet the four-star standard it advertises.
No, Hotel De La Ville doesn't have any pool.
No, a spa isn't available at Hotel De La Ville.
No, Hotel De La Ville doesn't allow dogs.
No, parking facilities aren't available at Hotel De La Ville.
No, Hotel De La Ville doesn't have a gym.
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