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Summary of reviewsHotel Elena in Saint Vincent receives commendable reviews across various categories with particular emphasis on its positive attributes. Centrally located in the heart of the city, the hotel provides easy access to major attractions, restaurants, supermarkets and pedestrian zones, making it a prime choice for visitors. Guests appreciate its convenience, especially for those traveling from France and find it a good value for money given its strategic location, cleanliness and attentive service.
A highlight of the stay is the hotel's breakfast, which is lauded for its variety and quality. The breakfast buffet features both sweet and savory options, including local products, homemade cakes and gluten-free selections, ensuring guests a satisfying start to their day. While there are minor suggestions for improvement, such as adding more variety to the selection, the overall feedback is very positive.
The rooms in Hotel Elena are described as spacious, comfortable and clean with many offering beautiful views of the mountains and town. Although some rooms might be slightly dated or small, the comfort and cleanliness remain consistent. Guests appreciate the comfortable beds, well-appointed amenities and the recent renovations in the bathrooms.
Cleanliness is a standout feature of Hotel Elena. The hotel's high standards of hygiene are consistently noted in reviews with guests praising the spotless rooms and well-maintained common areas. The diligent cleaning staff contribute significantly to the inviting and comfortable environment.
The staff at Hotel Elena are frequently commended for their friendliness, professionalism and attentiveness. Guests appreciate their willingness to help, recommend local dining options and provide a warm welcome. The receptionist team, in particular, receives high praise for their courteous and competent service, contributing to a positive overall experience.
The spa services at Hotel Elena offer a relaxing and intimate experience, particularly with the private, time-specific bookings for couples. Guests value the clean facilities, professional staff and the affordability of the spa services. Despite a few mixed opinions on the value for money, the general consensus is favorable.
Parking options at the hotel are conveniently varied with paid, covered parking and secure underground parking for motorcycles being highlighted as valuable amenities. Guests find the parking arrangements practical and satisfactory, particularly given the challenges of free parking availability in the area.
Though there are mixed reviews about the beds with some guests finding them too firm or the mattresses thin, the overall sentiment remains positive. The beds are generally described as comfortable and able to accommodate multiple guests, contributing to the restful stay.
In summary, Hotel Elena stands out for its excellent location, high standards of cleanliness, quality breakfast offerings and friendly, professional staff. Its comfortable rooms and convenient amenities, such as parking and spa services, further enhance the guest experience, making it a highly recommended choice for visitors to Saint Vincent. Show more
Read review summaries for all categories
Categories
Hotel with Parking
As a hotel property, it provides parking amenities for those staying on site.
3-Star Hotel
This 3-star hotel is centrally located in a historic area, providing easy access to the city's attractions. It offers amenities such as skiing, room service, a restaurant, a fitness center, and a bar. Guests appreciate the parking, hiking opportunities, and mountain views.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Business Hotel
Hotel with Tennis Courts
Room Types
Superior Family RoomThis top-floor suite has a living room with a sofa bed and a large balcony with beautiful Monte Zerbion mountain view. The bathroom has a spa bath, a hairdryer and free toiletries.
Superior Double or Twin RoomOffering a balcony with mountain views, the air-conditioned room also features a seating area and a flat-screen TV. The bathroom comes with a shower, free toiletries and a hairdryer.
Single RoomThis room features a small balcony and a double bed. It also includes a flat-screen TV, a minibar and en suite bathroom with a shower, a hairdryer and free toiletries.
Superior Twin RoomThis air-conditioned room features a seating area and a flat-screen TV. The bathroom comes with a shower, free toiletries and a hairdryer.
Family RoomFeaturing a balcony, this air-conditioned room features a seating area and flat-screen TV. The bathroom comes with a shower, free toiletries, slippers and a hairdryer.
Standard Double or Twin RoomThis air-conditioned room features a flat-screen TV, a minibar and a bathroom with a shower, free toiletries and a hairdryer.
Standard Twin RoomThis air-conditioned room features a flat-screen TV, a minibar and a bathroom with a shower, free toiletries and a hairdryer.
Standard Triple RoomFeaturing a mountain-view balcony, this air-conditioned room features a seating area and 2 flat-screen TVs. The bathroom comes with a shower, free toiletries, slippers and a hairdryer.
Budget Double RoomOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as a quiet street view. The unit offers 1 bed.
About Hotel Elena
License: IT007065A14ASOJNPC, VDA_SR167
Guest Reviews
8.3
Very Good
Location
Hotel Elena boasts an outstanding location in the heart of Saint Vincent, making it a top choice for visitors looking to explore the city with ease. Situated centrally, the hotel is mere minutes away from key attractions such as the casino and the historic center, making it a convenient base for both daytime activities and evening outings. Guests frequently praise its proximity to restaurants, supermarkets and pedestrian zones, which adds to its appeal. Easy access from the highway enhances its convenience for travelers coming from France. The combination of location, comfort and attentive service provides guests with good value for money, complemented by a thorough cleaning regime and a satisfying breakfast. Overall, Hotel Elena offers a strategic and pleasant stay with excellent geographic positioning that’s perfect for sightseeing and enjoying the local charm.
Breakfast
Hotel Elena receives a lot of praise for its breakfast offerings. Many guests find the breakfast to be excellent with a wide selection between sweet and savory options. The variety and quality of the food is frequently highlighted, featuring abundant offerings including local products and homemade cakes. Guests particularly commend the inclusion of options that cater to dietary needs such as gluten-free products.
The breakfast buffet is noted for being plentiful and of high quality with many appreciating the extensive choices available. Some reviews specifically mention the enjoyment of pastries and cakes and one highlighted the delicious apple pie.
However, there are also comments suggesting areas for improvement. A few guests felt that the breakfast could benefit from more variety in the sweet options and that the savory selections could be enhanced. Some mentioned that the breakfast could be better stocked and more complete with a rethink in its overall presentation.
In summary, despite some suggestions for improvement, the general consensus is that Hotel Elena offers a very good breakfast experience, characterized by its variety, abundance and quality.
Rooms
Hotel Elena offers rooms that are generally spacious, well-equipped and meticulously clean. Many rooms afford stunning views of the mountains and town, adding to the charm of the stay. Guests appreciate the comfortable beds and pillows, ensuring a restful night. While some rooms may feel a bit small or slightly dated, they are nonetheless cozy and come with all necessary amenities. The hotel maintains a good standard of cleanliness and the bathrooms are frequently highlighted for their spaciousness and recent renovations. The hotel's furnishings meet a solid 3-star standard with some rooms being more up-to-date than others. Despite occasional remarks about room size and decor, the overall comfort and cleanliness make for a satisfactory stay at Hotel Elena.
Beds
The beds at Hotel Elena receive mixed feedback from guests. Many praise the comfort, highlighting descriptions of a huge, super comfortable bed and several mentions of very comfortable and welcoming rooms. Some guests appreciated the width of the bed, noting its ability to easily accommodate three people. However, there are also comments about beds being too firm, mattresses being thin and wobbly and some found the beds and pillows uncomfortable. Despite this, the overall sentiment towards the bedding leans towards a generally positive experience with clean and well-equipped rooms adding to the comfort.
Cleanliness
Hotel Elena has garnered glowing reviews for its exceptional cleanliness, making it a standout choice for travelers who prioritize hygiene. Guests consistently highlight the impeccable cleaning standards maintained throughout the hotel, from the spotless rooms to the tidy bathrooms. Despite the hotel’s somewhat dated decor, the cleanliness is never compromised. The cleaning staff is thorough and ensures all spaces are well-maintained and inviting.
Visitors also appreciate the comfortable and well-kept facilities with particular mentions of spacious rooms and modern, comfortable showers. The consistent cleanliness across the entire structure, combined with the friendly and welcoming staff, creates a pleasant and comfortable environment for guests.
In summary, Hotel Elena excels in providing a clean and tidy stay, ensuring that even older aspects of the hotel do not detract from the overall quality and comfort of the experience.
Staff
Hotel Elena is widely praised for its exceptional staff, who consistently provide a friendly, warm and helpful experience for guests. Reviews frequently highlight the staff's professionalism with many pointing out their courteous and attentive nature. The team is not only well-prepared and competent but also goes above and beyond to ensure guests feel welcomed and attended to.
Guests appreciate the staff's willingness to recommend excellent local dining options and their overarching kindness throughout their stay. The reception staff, in particular, receive commendations for their friendliness, competence and top-notch courtesy. Despite one mention of unprofessional behavior at breakfast, the overall impression is overwhelmingly positive.
The staff's multilingual skills and expertise further contribute to making guests' stays enjoyable and stress-free. The combination of their availability, warmth and genuine friendliness leaves a lasting positive impression, encouraging many to highly recommend the hotel.
Spa
Hotel Elena’s spa services have garnered a range of feedback from guests with mostly positive remarks highlighting notable features. The private spa service is frequently praised as excellent and time-specific booking for couples makes it a charming option for intimate experiences. The cleanliness and the professional, friendly staff significantly enhance the overall experience, making visits pleasant and relaxing.
Several guests appreciate the affordability of the spa service, while others mentioned the impressive view from the spa, adding to the serene ambiance. The new facilities in the spa have also been singled out as a great addition to the hotel.
However, there are mixed opinions regarding the value for money. A few guests found the internal spa service lacking when considering its price and some questioned the rationale behind the additional fee for the spa service. Despite these reservations, the majority feedback leans favorably, making Hotel Elena’s spa a noteworthy amenity worth considering during a stay.
Parking
Hotel Elena offers various convenient parking options that cater to different needs. Guests appreciate the availability of paid, covered parking situated about forty meters away from the hotel at a reasonable price. Secure parking for motorcycles is provided in an underground garage for €9 per night. The hotel's covered parking, priced at €6 per night, is repeatedly mentioned as a valuable, handy amenity.
For those looking for alternatives, a public paid parking lot is located directly in front of the building and another nearby municipal parking lot is also an option. It is worth noting that parking is free on Sundays, both in the public and municipal parking areas. While there are no assigned hotel parking spaces, the paid options serve as practical solutions due to the scarcity of free parking in the vicinity. Overall, guests find the parking arrangements satisfactory and useful to accommodate their vehicles securely.
No, Hotel Elena doesn't have any pool.
Yes, a spa is available at Hotel Elena.
No, Hotel Elena doesn't allow dogs.
Yes, parking facilities are available at Hotel Elena.