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Summary of reviewsHôtel du lac Lenore, nestled along the serene shores of Lake Lenore, offers an idyllic retreat amidst stunning natural beauty. The hotel's location is highly praised for its breathtaking views of the lake and nearby mountains, providing guests with a tranquil backdrop perfect for relaxation. Its proximity to the PTN ski slope adds an adventurous element for outdoor enthusiasts, making it a favorite among nature lovers and those seeking a peaceful escape from the bustling Sainte Adèle.
Guests frequently commend the spacious, clean rooms that feature large windows with panoramic vistas, cozy beds, and charming decor elements like fireplaces and jacuzzi bathtubs. Although some aspects of the decor could benefit from updating, the rooms are deemed comfortable, inviting, and well-equipped with essential amenities for a pleasant stay. The warm and welcoming staff, noted for their exceptional hospitality, enhance the overall guest experience, offering local insights and personalized service that leaves a positive impression.
While the absence of on-site breakfast options is seen as an inconvenience, especially as guests must travel to nearby eateries, the hotel compensates with a variety of appealing amenities. The spa and pool areas are popular, with guests enjoying the well-maintained facilities, including a heated pool and sauna that complement the hotel's relaxing environment. The immaculate cleanliness and vibrant flower arrangements on the grounds further add to the allure, creating a welcoming and serene atmosphere.
Guests also have access to an array of water-based activities, which include kayaking and paddle boarding, providing enjoyment for families and couples alike. Though improvements in breakfast offerings, bedding comfort, and occasional cleanliness in spa facilities could enhance the experience, the Hôtel du lac Lenore remains a charming destination celebrated for its outstanding location, hospitable service, and peaceful ambiance. Show more
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Hotel near Ski Resorts
Located in Sainte-Adèle, a town known for ski resorts like Mont Chantecler and Sommet Gabriel, offering access to winter sports.
Hotel with Swimming Pool
The hotel's location by a lake suggests a focus on providing a scenic and relaxing environment, which may include a pool area with views or other attractive features.
Heated Pool Outdoor Pool
Hotel with Parking
This hotel provides free self parking. It is located on the waterfront and has a private beach.
Hotel with Outdoor Pool
This hotel offers a seasonal outdoor pool and a private beach. Guests can also enjoy a hot tub and complimentary wireless internet access. It is located on the waterfront, providing scenic views.
Hotel near Golf Courses
Hotel with Spa
Family Friendly Hotel
Business Hotel
Accessible Hotel
Small Hotel
3-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 48 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? No
Is there a doctor available either on-site or on-call? No
Has the hotel closed during the pandemic? Yes Reopening Date: 06/01/2020
Queen Room with Spa BathThis double room features a pool with a view, hot tub and spa bath. The double room offers air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Superior Queen RoomThis double room's special features are the pool with a view and the fireplace. The double room provides air conditioning, a private entrance, a terrace with lake views as well as a private bathroom featuring a bath. The unit offers 1 bed.
ChaletThis chalet's standout features are the pool with a view, hot tub and fireplace. Featuring a private entrance, this air-conditioned chalet consists of 1 bedroom and 1 bathroom with a walk-in shower and a bath. Boasting a terrace with lake views, this chalet also provides a coffee machine and a flat-screen TV with streaming services. The unit offers 1 bed.
Quadruple Room with Lake ViewThe pool with a view and fireplace are the standout features of this quadruple room. This air-conditioned quadruple room has a desk, a patio, lake views and a private bathroom. The unit has 2 beds.
Deluxe RoomThis double room's standout features are the pool with a view, hot tub and spa bath. This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with lake views. The unit offers 1 bed.
Classic Quadruple RoomThe pool with a view and fireplace are the special features of this quadruple room. Featuring free toiletries, this quadruple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV, a private entrance, a coffee machine, a seating area as well as lake views. The unit has 2 beds.
About Hôtel du Lac Lenore
License: 583973
Guest Reviews
7.8
Good
Location
Nestled along the shores of Lake Lenore, Hôtel du Lac Lenore offers guests a serene and picturesque retreat in the heart of nature. The hotel is celebrated for its outstanding location, providing guests with breathtaking views of the lake and nearby mountains, creating a tranquil backdrop for a restful stay. Many visitors appreciate the hotel’s proximity to the PTN ski slope, adding a touch of adventure for outdoor enthusiasts. Guests frequently highlight the peace and quiet the hotel offers, set away from the hustle and bustle of Sainte Adèle, making it an ideal escape for those seeking relaxation.
The setting is described as both beautiful and convenient, allowing easy access to the lake and its amenities, such as kayaking, paddle boarding, and relaxing in the hot tub or sauna. Hotel facilities are complemented by spacious, clean rooms that feature large windows, offering stunning vistas directly from the comfort of your own space. The lush vegetation surrounding the property further enhances the feeling of seclusion and immersion in nature.
This charming boutique hotel thrives on its reputation for excellence, providing not only a million-dollar view but also a variety of on-site amenities that cater to families and couples alike. With warm hospitality and an enviable location, Hôtel du Lac Lenore promises a delightful stay immersed in the tranquility of its natural surroundings.
Breakfast
Visitors to Hôtel du lac Lenore have expressed a desire for more comprehensive breakfast options, which are notably absent from the hotel's offerings. Many guests anticipated simple breakfast items like muffins, cereal, and toast, but found themselves needing to leave the premises to find morning meals. The lack of an on-site restaurant or bistro has been highlighted, with guests mentioning the inconvenience of having to drive to nearby eateries for breakfast and dinner.
Despite appreciating other aspects of their stay, travelers noted that the inclusion of breakfast would enhance the overall experience. Additionally, some felt that the availability of a small venue for snacks and refreshments throughout the day would be a welcome addition. While there were no major complaints about other hotel amenities, the recurring mention of breakfast absence suggests a significant area for improvement. Overall, enhancing culinary offerings at Hôtel du lac Lenore could greatly elevate guest satisfaction.
Rooms
Hôtel du lac Lenore is nestled in a stunning natural setting, offering a tranquil and serene experience for guests. The hotel's location promises beautiful views of the "petit lac" and is surrounded by picturesque landscapes, which enhance the peaceful atmosphere. Visitors frequently compliment the spacious and clean rooms, which are equipped with amenities such as a mini-fridge, coffee maker, and hot tub, contributing to a cozy and comfortable stay. The fireplaces and jacuzzi bathtubs in some rooms add to the charm and appeal of the accommodations.
While some elements may feel a bit dated, the rooms are nevertheless praised for their comfort and size. Guests appreciate the cozy beds and beautiful decor, although there are occasional suggestions for updates, such as refreshing the decor and enhancing lighting. The presence of a sauna on-site provides additional relaxation opportunities, complementing the overall peaceful ambiance of the hotel.
Hospitality is a standout feature, with guests noting the warm welcome and good service they receive. The beautiful, intimate garden and pond create an idyllic setting, perfect for those seeking a peaceful getaway. Despite minor issues such as the need for more comfortable sheets and attention to cleanliness details, the overall experience at Hôtel du lac Lenore is one of tranquility, beauty, and comfort, making it an appealing choice for nature enthusiasts and those looking to unwind.
Beds
The Hôtel du Lac Lenore receives varied feedback regarding its bedding, with most guests finding the main beds comfortable and cozy. Many praised the comfort and size of the primary beds, noting that the mattresses offer a pleasant firmness that enhances the sleeping experience. However, several reviews also pointed out issues with the sofa beds, indicating they lack comfort. While the soft pillows are generally appreciated, critiques about worn-out or rough sheets were common, suggesting room for improvement in this area. Some guests have noted that the bedding, including blankets and duvets, could benefit from replacements to enhance overall guest satisfaction.
Cleanliness
Nestled in a picturesque setting by a small lake, Hôtel du lac Lenore impresses with its impeccable cleanliness and beautifully maintained grounds. Guests are consistently pleased with the spacious, clean rooms, often highlighting their comfortable beds and peaceful ambiance. The lack of carpeting in the rooms is noted, adding to the feeling of cleanliness and modernity. The hotel's aesthetics are enhanced by thoughtful decoration, including vibrant flower arrangements, and the surrounding natural beauty further elevates the guest experience. While there are occasional mentions of areas needing attention, like the absence of a microwave or soap holder in the shower, the overall sentiment remains positive. Visitors also appreciate the friendly staff and the serene environment, making it a delightful destination for those seeking a tranquil getaway.
Staff
Nestled by the serene waterside, Hôtel du lac Lenore offers more than just a picturesque escape; it delivers an exceptional guest experience, thanks in part to its outstanding staff. Guests frequently highlight the welcoming and accommodating nature of the team, from the front desk receptionists to the attentive hosts. Marina at the front desk and Roman, known for their courteous service, leave a lasting impression on visitors. The family-run establishment prides itself on its hospitable nature, making visitors feel like loyal customers from the moment they arrive. The staff’s knowledge of the area becomes a valuable resource for guests, as they readily offer recommendations for local sights and stunning hikes. Throughout their stay, guests are met with friendliness and a genuine willingness to assist, ensuring that every aspect of their visit is as relaxing and enjoyable as the beautiful lakeside setting.
Spa
Nestled amidst a stunning landscape, Hôtel du lac Lenore provides an ideal backdrop for relaxation and rejuvenation. The spa area of this charming hotel transports guests to a serene chalet-like setting, enhancing the overall experience of tranquility. Visitors especially appreciate the well-maintained jacuzzi, which offers a delightful outlet for unwinding. The grounds around the hotel boast an array of deck chairs, inviting guests to soak in the magnificent views. This idyllic scenery stretches out to the dock, where the beauty of the landscape continues to amaze.
For those seeking more adventurous swimming options, the river located just a short bike ride to the north offers beautiful spots to dive into. Access to pedal boats and a sauna further enhances the leisure options available, making it an appealing destination for relaxation enthusiasts. However, this haven of tranquility is somewhat marred by maintenance issues regarding cleanliness in certain spa facilities. While the spa does offer plenty of opportunities for leisurely enjoyment, additional attention to cleanliness could further elevate its appeal and ensure an immaculate experience.
Pool
Nestled amidst picturesque surroundings, Hôtel du lac Lenore offers a delightful aquatic experience with its well-maintained pool and relaxing spa amenities. Guests frequently praise the cleanliness and suitable temperature of the outdoor swimming pool, making it enjoyable for leisure activities. The heated pool and hot tub situated on a pleasant terrace provide a relaxing retreat, complemented by the tranquil ambiance of the nearby lake and manicured grounds. With plenty of deck chairs strategically placed throughout the property, visitors can comfortably unwind while soaking in the serene atmosphere. For those seeking additional activities, the hotel also offers exciting water sports, adding to the overall appeal of this charming destination. While some weather limitations may occasionally prevent use, those fortunate enough to experience the pool and spa facilities leave with fond memories of their stay.
Yes, Hôtel du Lac Lenore has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Hôtel du Lac Lenore.
No, Hôtel du Lac Lenore doesn't allow dogs.
Yes, parking facilities are available at Hôtel du Lac Lenore.