Cit'Hotel des Messageries

Saintes 45.74664200, -0.63143900 , Rue Des Messageries (Show on Map)
8.5
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsCit'Hotel des Messageries enjoys an esteemed reputation for its exceptional location in the heart of Saintes, nestled within the historic center. Guests appreciate its proximity to key attractions, restaurants, shops and the serene river, making it an optimal base for both brief visits and extended stays. The hotel's position within the pedestrian area ensures a peaceful ambiance, ideal for a retreat while still being close to vibrant bistros, cafés and markets. The hotel's charming architecture and historic surroundings contribute to a rich, enjoyable experience.

The breakfast offerings at Cit'Hotel des Messageries generally receive high marks for their quality and variety. Guests often highlight the extensive selection, delicious pastries, excellent coffee and overall value for money, describing the breakfast as hearty and plentiful. While there are occasional suggestions for more variety in hot meal options, the consensus is that breakfast is a commendable experience that enhances the stay.

Rooms at the hotel are well-regarded for being clean, spacious and comfortable. Guests praise the modern amenities, tasteful décor and well-equipped bathrooms. The air-conditioning and quiet environments further contribute to a restful experience. Although some rooms have been described as outdated or dark, the majority are bright and friendly. The family rooms are particularly noted for their size and comfort, adding to the hotel's attraction for families.

Cleanliness is a standout feature at Cit'Hotel des Messageries with guests frequently describing the hotel as spotless, well-maintained and meticulous. The spacious and charmingly decorated rooms enhance this positive perception, ensuring a hygienic and comfortable stay.

The staff at Cit'Hotel des Messageries receive high praise for their friendliness, helpfulness and multilingual capabilities. Guests consistently highlight the warm and welcoming atmosphere created by the staff, noting their courteous and professional demeanor. The reception team is particularly commended for their assistance and local advice, significantly enhancing the guest experience.

Parking facilities at the hotel are noted for their security and convenience with many guests appreciating the availability of secure and private parking options. Though spaces can be limited and sometimes difficult for larger vehicles, the secure, video-monitored garage is seen as a valuable asset, making parking in the city center more manageable.

Families find Cit'Hotel des Messageries to be a welcoming and accommodating choice with several amenities geared towards children. Comfortable family rooms and suites, separate beds for children and a friendly atmosphere enhance its family-friendly appeal. The hotel also welcomes dogs, adding to its attractiveness for families traveling with pets.

Most guests find the beds at Cit'Hotel des Messageries to be exceptionally comfortable, highlighting the cozy and spacious nature of the queen and king-sized beds. While there are a few comments on the firmness of mattresses and pillows, the general sentiment is one of contentment with sleep quality.

Business travelers appreciate the hotel's quiet ambiance, modern facilities and welcoming staff. The convenient, central location and clean, well-maintained environment make it a top recommendation for those on business trips.

Accessibility presents some challenges at Cit'Hotel des Messageries, particularly due to the absence of an elevator and certain areas being difficult to navigate. While the proximity to local amenities is beneficial, the overall accessibility features could be improved to better accommodate guests with mobility issues.

In summary, Cit'Hotel des Messageries offers a charming and hospitable experience with its prime location, excellent breakfast, comfortable and clean rooms, friendly staff, secure parking options and family-friendly amenities. While minor areas such as Wi-Fi connectivity and accessibility could see improvements, the overall guest experience remains highly positive.
Show more
Categories
Family Friendly Hotel
Cit'Hotel des Messageries provides a family-friendly experience with amenities for children. The hotel offers comfortable separate beds for children and has designed family rooms and suites to accommodate families traveling together. The welcoming atmosphere and friendly staff contribute to a pleasant stay.

Dog Friendly Hotel
This hotel is known for being dog-friendly and provides secure parking. Its central location makes it convenient for accessing restaurants and shops, enhancing the overall experience for guests traveling with pets.

Business Hotel
Cit'Hotel des Messageries is noted for providing 'Soirée Etape' packages tailored for business travelers, including necessary amenities and dining options.

Hotel with Parking
This hotel is centrally located and easily accessible by car or train. It offers elegance and comfort in the heart of Saintonge's heritage. It is known to offer private parking.

Accessible Hotel
Offers disabled access and is wheelchair accessible in its public areas, including the path of travel, public washroom, registration desk, and on-site restaurant.

3-Star Hotel
This hotel is highly rated, offering comfortable accommodations and is located in the city center close to restaurants and shops. It provides easy access to the city's attractions, making it a convenient choice for travelers.

Hotel for Honeymoon

Room Types
Tendance Double Room These individually decorated rooms have free Wi-Fi access, a private bathroom and a flat-screen TV. Additional facilities include a minibar.

Junior Suite These individually decorated rooms have free Wi-Fi access, a private bathroom and a flat-screen TV. Additional facilities include a minibar.

Suite The suite features 1 bedroom and 1 bathroom with a hairdryer and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.

Twin Room Offering free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 2 beds.

Guest Reviews
8.5
Very Good
Location
Cit'Hotel des Messageries enjoys a stellar reputation for its prime location in the heart of Saintes. Nestled in the historic center, this charming establishment is ideally positioned for visitors to explore the town's quaint and picturesque streets. Guests appreciate its proximity to key attractions, restaurants, shops and the serene river, making it a convenient base for both short stopovers and extended stays.

The hotel's placement in the pedestrian area ensures a quiet ambiance, allowing guests to enjoy a peaceful retreat while being just steps away from lively bistros, cafes and local markets. The convenience of secure parking adds to the appeal for those traveling by car.

Visitors frequently highlight the hotel's charming architecture and the warm atmosphere created by its historic surroundings. The stone buildings, quaint streets and nearby ancient sites contribute to a rich, immersive experience in this beautiful town. Overall, Cit'Hotel des Messageries offers a perfect blend of tranquility and accessibility, making it an excellent choice for travelers seeking to explore Saintes on foot.

Breakfast
Breakfast at Cit'Hotel des Messageries generally receives positive feedback from guests. The majority of the reviews highlight a very good breakfast experience, emphasizing the quality and variety of options available. Guests often mention the wide selection, deliciousness and ample portion sizes, noting that the breakfast includes a good mix of traditional French items and other options.

Many reviews appreciate the complete and varied buffet, considering it hearty, plentiful and offering good value for money. Specific praises include the excellent coffee, delicious pastries and overall high-quality food. The breakfast is described as capable of satisfying most preferences with some reviewers even calling it fantastic or fabulous.

However, not all feedback is universally positive. Some guests feel the breakfast could benefit from more variety, particularly in hot meal options like omelettes or scrambled eggs. A few mention the organization and supply of items could be better, suggesting more frequent resupply of popular items like croissants and pain au chocolat. There are also occasional notes on the lack of gluten-free pastries and the need for more fresh fruit.

Despite these minor critiques, the consensus leans towards a commendable breakfast experience that aligns well with the hotel’s overall quality. Guests also appreciate that the breakfast is fairly priced and offered within a convenient schedule, enriching their stay at Cit'Hotel des Messageries.

Rooms
Cit'Hotel des Messageries is well-regarded for its room offerings, primarily lauded for being clean, spacious and comfortable. Guests appreciate the modern amenities and tasteful décor of the rooms, which contribute to a pleasant stay. The bathrooms are often described as large and well-equipped with some suites featuring separate toilets.

Room sizes are generally spacious, providing ample space for relaxation and suites, in particular, stand out for their generous dimensions. The superior suites have been noted for their historical charm and modern comforts, making them a favorite among guests.

Air conditioning and quiet environments contribute to a restful experience, enhancing the comfort of their stay. The hotel’s efforts in cleanliness and maintenance are frequently highlighted with rooms cleaned thoroughly and refreshed daily. Although a small number of rooms have been described as outdated or dark, the majority are bright, friendly and well-arranged.

The decoration of the rooms, while generally tasteful, garners mixed feelings with some guests finding it tired or not to their liking. However, the overall comfort – from comfy beds and quiet atmospheres to the amenities like kettles and hairdryers – leaves a positive impression.

Family rooms are praised for their size and comfort and the hotel’s location in the heart of a pedestrian area adds to the convenience and charm of the stay. Despite minor drawbacks, such as occasional unpleasant odors and smaller room sizes in specific cases, Cit'Hotel des Messageries offers a comfortable, clean and welcoming accommodation experience.

Beds
At Cit'Hotel des Messageries, guests frequently report finding the beds to be a highlight of their stay. Most reviews consistently mention the comfort of the beds with many describing them as comfortable, cozy and in some cases, very comfy. The size of the beds also receives positive remarks with mentions of queen and king-sized beds that are both spacious and inviting. Guests particularly appreciate the comfort of the main beds in suites, noting spacious and well-maintained accommodations. However, there are a few isolated concerns about the firmness of mattresses and the comfort of extra beds, especially for children. While some guests found the pillows to be a bit hard and suggested softer alternatives, the majority seem content with their overall sleep quality.

Cleanliness
The Cit'Hotel des Messageries has garnered numerous positive remarks regarding its cleanliness from its guests. The hotel consistently appears very clean with many reviewers emphasizing the spotless condition of the rooms and suites. Impeccable cleanliness is a recurring theme with descriptions such as immaculate, well-maintained and extremely clean frequently highlighted.

Guests have pointed out that both rooms and bathrooms are kept in pristine condition, contributing to an overall sense of hygiene and comfort. The charming décor and modern updates in the rooms further enhance the experience, making visitors feel at home. Additionally, the spaciousness of the suites and rooms, combined with their cleanliness, receives frequent praise.

While the breakfast and minor details like limescale in shower fittings could see some improvement, the overwhelming sentiment about the hotel is positive, thanks to its consistent and thorough cleaning standards. Spacious, comfortable and beautifully maintained, Cit'Hotel des Messageries ensures a pleasant and hygienic stay for its guests.

Staff
The staff at Cit'Hotel des Messageries consistently receives high praise for their friendliness, helpfulness and attentiveness. Guests frequently highlight the warm and welcoming atmosphere created by the staff, noting their courteous and professional demeanor. The reception team is often mentioned as being extremely pleasant and always on hand to provide assistance, offering good advice on nearby restaurants and local attractions.

The staff's ability to communicate in multiple languages, including Spanish, is also appreciated by guests. Many reviews commend the staff for their efficiency and the perfect level of service they provide. Despite occasional remarks on inconsistencies in warmth, the overwhelming consensus is that the personnel are warm, kind and go out of their way to ensure a pleasant stay for visitors.

In summary, the welcoming and attentive staff at Cit'Hotel des Messageries significantly enhance the guest experience, making it a memorable and delightful place to stay.

Wi-Fi
Though Cit'Hotel des Messageries receives praise for various aspects, the Wi-Fi connection appears to be a consistent issue among guests. Many reviews note problems with internet connectivity, ranging from inadequate speeds to an inability to connect at all. Additionally, some guests report a lack of telephone signal, which could be a concern for those needing reliable communication during their stay. Despite these challenges, the overall experience at the hotel remains positive with the Wi-Fi being a potential area for improvement.

Parking
At Cit'Hotel des Messageries, the parking facilities receive notable feedback for their security and convenience. Many guests appreciate the availability of secure and private parking options, including a well-sized garage that can be pre-booked. The garage parking, available for an additional fee, is frequently highlighted as a real bonus, providing a safe space for both cars and motorbikes.

Despite the positive remarks about security and the peace of mind it offers, some reviews point out limitations. The parking spaces are described as limited and occasionally difficult to navigate, especially for larger vehicles. The necessity of pre-booking is emphasized due to limited availability. However, many find the reservation process straightforward and assure the garage's facilities meet the expected standards.

The added safety features, such as video monitoring, contribute to the overall perception of secure parking. Guests often feel reassured by the enclosed and supervised parking options provided. While some reviews mention the garage rules are somewhat constrictive and the parking fee can be seen as expensive, the consensus leans towards these facilities being a valuable asset, particularly in a city center location where parking can otherwise be challenging.

In summary, Cit'Hotel des Messageries offers practical, secure parking options that enhance the stay for many guests, despite a few constraints and additional costs.

Family
Cit'Hotel des Messageries offers a family-friendly experience with several amenities for children. The hotel provides comfortable separate beds specifically for children and has designed family rooms and suites to accommodate families traveling together. The family suite is described as charming, making it a good choice for those with kids. The welcoming atmosphere and friendly staff contribute to a pleasant stay, reinforcing the hotel's suitability for families. While it is noted that children’s breakfast comes at an extra charge and children are charged full adult price, the overall reception toward children is positive. The hotel also welcomes dogs, further enhancing its appeal for families on the move. Its location makes it an ideal stopover for those traveling to the south.

Business
Cit'Hotel des Messageries offers an ideal environment for business travelers, characterized by its quiet, charming ambiance and modern facilities. The welcoming and friendly staff at the reception consistently receive praise for their hospitality. Its convenient location is frequently highlighted as perfect for business travelers with easy access to various amenities.

The hotel provides a nicely maintained and clean environment that exceeds the expectations of its guests. Notably, the tranquility of the hotel is often mentioned, providing a calm and quiet atmosphere conducive to work and relaxation alike.

The presence of useful resources, such as a user booklet, is appreciated, helping to organize stays efficiently. The blend of modern conveniences within an older, charismatic building adds to its charm, making it a quaint yet functional choice for those on business trips.

Overall, the combination of a quiet, historically charming setting with excellent staff and a strong work environment, including reliable WiFi, makes Cit'Hotel des Messageries a top recommendation for business travelers seeking a pleasant and productive stay.

Accessible
Cit'Hotel des Messageries presents a mixed experience in terms of accessibility for guests with disabilities. The hotel's prime location is a significant advantage, being situated within a convenient walking distance to various local restaurants and eateries, allowing guests to enjoy a variety of dining options. Additionally, its proximity to other attractions and pleasant river walks adds to the convenience and charm of staying there.

However, the hotel's accessibility features are not up to par with expectations for a 3-star establishment. Notably, the absence of an elevator makes it challenging for guests with mobility issues. The narrow stairs and certain areas being hard to access further complicate matters, particularly for older guests. While the hotel does offer several parking spaces with disabled access, the overall difficulty in navigating the hotel's facilities remains a concern. The lack of accessibility features suggests that guests with significant mobility needs might find their stay less comfortable.

Dog Friendly
Cit'Hotel des Messageries proves to be a highly accommodating destination for travelers accompanied by their furry companions. Guests consistently highlight the hotel's welcoming attitude towards dogs, noting that pets of various sizes are received warmly. The establishment is commended for being a pet-friendly stopover, ensuring that dogs feel as accepted as their human counterparts. An added advantage is the monitored parking, which provides a sense of security for those traveling with pets. While there is a small extra fee for bringing dogs, many find the overall experience to be worth it.


No, Cit'Hotel des Messageries doesn't have any pool.

No, a spa isn't available at Cit'Hotel des Messageries.

Yes, Cit'Hotel des Messageries welcomes dogs.

Yes, parking facilities are available at Cit'Hotel des Messageries.

No, Cit'Hotel des Messageries doesn't have a gym.

Location Show Map
More Options
  • Hotel in Saintes

  • 7.9 Good

  • From $76

  • Hotel in Saintes

  • 8.0 Very Good

  • From $77

  • Hotel in Saintes

  • 6.8 Rated

  • From $58

  • Apartments in Saintes

  • 8.5 Very Good

  • From $97



6,892,075

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ