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Summary of reviewsSure Hotel by Best Western Saintes receives widespread praise for its strategic location, making it an excellent choice for travelers. Conveniently positioned near major highways such as the A10 and A63, the hotel is ideal for those on road trips or heading towards destinations like Spain and Portugal. Despite its proximity to the highways, guests appreciate the tranquility of the area, which allows for a restful stopover. The nearby amenities, including restaurants and a commercial area, add to its appeal. In addition, the easy access from the motorway, ample parking and clean, air-conditioned rooms enhance the overall convenience and comfort of the stay.
The breakfast experience at Sure Hotel by Best Western Saintes is highly regarded with guests frequently describing it as generous, varied and plentiful, catering to both sweet and savory preferences. Homemade items like jams and cakes add a special touch and the option to enjoy breakfast on a pleasant terrace further enriches the dining experience. The hotel’s attention to accommodating dietary needs, such as providing gluten-free bread, is noted. While some guests find the cost a bit high, they still acknowledge the quality and variety offered.
Rooms at Sure Hotel by Best Western Saintes are consistently commended for their cleanliness and comfort. Although the rooms are on the smaller side, they are well-furnished, featuring comfortable bedding with soft duvets and fluffy pillows. Modern bathrooms with large, clean showers add to the sense of luxury. Guests enjoy the quietness of the rooms and appreciate amenities like air conditioning and kettles.
The hotel excels in cleanliness with numerous reviews highlighting the spotless condition of the rooms and common areas. Modern bathrooms and pleasant décor create a comfortable and appealing environment, far exceeding expectations for a 2-star rating. The meticulous hygiene practices contribute to the hotel’s standout reputation.
Sure Hotel by Best Western Saintes's staff are frequently praised for their friendliness, attentiveness and professionalism. The warm and courteous reception, coupled with helpful service, ensures guests feel welcomed and well-cared-for throughout their stay. The staff's dedication to guest satisfaction enhances the overall experience, making it a comforting and enjoyable place to stay.
The hotel offers ample, well-lit and secure parking facilities, including a large free car park and a private lot with electric car charging stations. This makes it easy for guests to park their vehicles, adding to the convenience of staying at the hotel.
Finally, the hotel's comfortable bedding receives positive reviews with many guests enjoying the soft duvets and fluffy pillows. While a few guests had varying preferences regarding mattress firmness, the overall consensus is that the beds are comfortable and contribute to a pleasant stay.
Overall, Sure Hotel by Best Western Saintes provides a well-rounded and enjoyable experience for travelers, combining convenience, cleanliness, comfort and exceptional service to ensure a restful and satisfying stay. Show more
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Categories
Hotel near Golf Courses
Situated 1.6 km (a 19-minute walk) from Saintes Golf, this hotel includes 'Golf' as a listed amenity, providing good access to the golf course.
Dog Friendly Hotel
This hotel allows up to one dog (under 10 kg) in a limited number of rooms for an additional fee. The hotel features multilingual staff and free Wi-Fi, providing essential amenities for a comfortable stay with pets.
Hotel with Parking
This hotel provides free and private parking, accessible 24 hours a day. It also accommodates various vehicle types including motorcoaches, trucks, and RVs, and offers an electric vehicle charging station.
EV charging stations
Accessible Hotel
This hotel offers wheelchair accessible facilities specifically for disabled guests, including toilets equipped with grab bars.
Hotel with EV Charging Stations
An electric vehicle charging station is available at this hotel. It is located within the hotel's free outdoor and private parking facilities, providing a convenient charging option for guests.
3-Star Hotel
This hotel is located near the historic center and offers a variety of room categories. It is suitable for both business and leisure travelers, providing private parking and comfortable accommodations.
Room Types
Family RoomThe triple room features a tea and coffee maker. The unit has 2 beds.
Standard Twin RoomThe twin room provides a tea and coffee maker. The unit offers 2 beds.
Comfort Queen Room The double room offers a tea and coffee maker. The unit offers 1 bed.
Standard Double RoomThe double room offers a tea and coffee maker. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
Sure Hotel by Best Western Saintes stands out for its highly convenient location for travelers. Strategically positioned near major highways such as the A10 and A63, the hotel offers easy access for those on road trips or long journeys. Despite its proximity to the highways, guests consistently mention the surprising tranquility of the area, making it an ideal spot for a restful stopover. The hotel benefits from nearby amenities, including restaurants and a commercial area, which are appreciated by guests looking for a quick meal or supplies.
The location is ideal not only for overnight stops but also for those looking to explore the nearby city center, which is just a short drive away. The easy access from the motorway, coupled with ample parking, makes it a hassle-free option for weary travelers. Additionally, the inclusion of clean, air-conditioned rooms adds to the comfort, making it a well-rounded choice for a brief stay.
In summary, Sure Hotel by Best Western Saintes excels in offering a perfect blend of convenience, quietness and accessibility, making it a top pick for those journeying across France or heading towards destinations like Spain and Portugal. The welcoming staff and well-appointed rooms further enhance the guest experience, ensuring a pleasant and restful stay.
Breakfast
'Sure Hotel by Best Western Saintes' offers a breakfast experience that generally receives high praise from its guests. Reviewers note that the breakfast is varied and plentiful with a wide selection catering to both sweet and savory preferences. Homemade items such as jams and cakes add a special touch, enhancing the overall quality of the meal. The breakfast buffet is frequently described as generous, satisfying and abundant, ensuring that there is something for everyone.
Guests appreciate the option to enjoy breakfast on a pleasant terrace, adding to the dining experience. The hotel is also noted for accommodating dietary needs, such as providing gluten-free bread. The setting for breakfast is consistently mentioned as pleasant, which contributes to a relaxing start to the day.
While many guests find the breakfast to be more than adequate and even a highlight of their stay, there are a few who feel that the cost is on the higher side, though they still acknowledge the quality and variety offered. A minority of reviews mention that the breakfast doesn’t quite meet their expectations, citing issues like limited selections or late serving times.
Overall, 'Sure Hotel by Best Western Saintes' provides a comfortable and enjoyable breakfast experience that complements its clean, quiet and welcoming environment.
Rooms
The reviews of Sure Hotel by Best Western Saintes highlight several positive aspects of the rooms, consistently emphasizing cleanliness and comfort. Despite the rooms being on the smaller side, guests found them to be comfortable, well-furnished and equipped with efficient air conditioning. The bathrooms were often described as spacious and modern with large showers noted for their cleanliness. The bedding also received high marks for comfort, featuring soft duvets and fluffy pillows.
Guests appreciated the quietness of the rooms, even with the hotel's central location, which contributed to a peaceful stay. Air conditioning, kettles and other amenities were mentioned as valuable additions that enhanced the overall comfort. The overall impression is that the hotel offers simple yet thoughtfully arranged accommodations that are spotlessly clean and ideal for either a brief stopover or a short stay.
Beds
Sure Hotel by Best Western Saintes has garnered a positive reception from guests, particularly in relation to its bedding and overall comfort. Many visitors appreciated the wonderfully comfortable beds, noting they are complemented by fluffy pillows and soft duvets. The hotel generally offers good bedding with several reviewers emphasizing the very comfortable experience, contributing to a pleasant stay.
However, some reviews indicated variability in mattress preferences. A few guests found the mattresses to be too soft or sometimes saggy, while others mentioned the beds felt a bit small or hard. Despite these mixed opinions, a majority of guests still found the beds to be very nice and comfortable overall.
The bedding cleanliness also received commendations, aligning with the consistently good reviews for room and bathroom hygiene. Large rooms and a nice breakfast further enhanced the guest experience, aligning well with the overall impression of comfort and quality at Sure Hotel by Best Western Saintes.
Cleanliness
Sure Hotel by Best Western Saintes is consistently praised for its exceptional cleanliness and comfort, making it a standout choice for travelers. Guests frequently emphasize the spotless condition of the rooms with several noting the modern bathrooms that feature large showers. The hotel's clean and pleasant décor, unexpected for its 2-star rating, adds to its appeal. The establishment’s hygiene is described as impeccable, creating a comfortable environment for guests.
Cleanliness is evidently a top priority with numerous reviews specifically highlighting this aspect. From the common areas to the private rooms, the hotel's dedication to maintaining a tidy environment is apparent. Guests also appreciate the staff's friendliness and natural kindness, which complements the overall pleasant experience.
Moreover, the hotel's convenient location close to the A10 motorway and the quietness of the rooms, despite occasional road noise, contribute to a restful stay. The hotel's excellent organization, including breakfast, further ensures guests’ needs are well met.
Overall, Sure Hotel by Best Western Saintes meets and even exceeds expectations with its immaculate cleanliness, comfortable amenities and thoughtful service, making it a highly recommended option for travelers seeking a calm and clean accommodation.
Staff
Positioned conveniently near restaurants and the highway, Sure Hotel by Best Western Saintes stands out for its excellent staff, who receive consistent praise for their friendliness, attentiveness and professionalism. Guests repeatedly highlight the warm and courteous reception from both the management and the receptionists. The welcoming atmosphere extends to every aspect of the stay with staff going out of their way to assist guests, whether managing late arrivals perfectly or ensuring room proximity for group travelers. The breakfast receives commendation for its quality, contributing to the hotel's overall value. Although there is an occasional remark about a more reserved demeanor from some staff members, these instances are rare and overshadowed by the abundant appreciation for the overall hospitality. This emphasis on a genuine, pleasant welcome and helpful service ensures a comforting and enjoyable experience for all guests at Sure Hotel by Best Western Saintes.
Parking
Sure Hotel by Best Western Saintes offers ample and convenient parking options that have been positively received by guests. The parking facilities are noted to be spacious and include a large free car park and a private parking lot, making it easy for guests to find a spot. The hotel's parking is conveniently located next to a chain restaurant and is easy to access from the motorway, which adds to the overall convenience for travelers.
For electric car owners, there are charging stations available, enhancing the practicality of the parking amenities. Guests have found the parking to be largely secure, positioned behind the hotel and out of sight from the road, although it is not monitored. The parking area is well-lit and offers a sufficient number of spaces, ensuring that guests don’t struggle to park their vehicles.
With its accessibility and thoughtful facilities, the hotel’s parking is an appreciated feature for those looking to explore the area or head further south, embodying a seamless blend of convenience and ease.
No, Sure Hotel by Best Western Saintes doesn't have any pool.
No, a spa isn't available at Sure Hotel by Best Western Saintes.
Yes, Sure Hotel by Best Western Saintes welcomes dogs.
Yes, parking facilities are available at Sure Hotel by Best Western Saintes.
No, Sure Hotel by Best Western Saintes doesn't have a gym.