Hotel Koral

Saints Constantine and Helena 43.22949100, 28.00551200 , Saints Constantine & Helena Resort (Show on Map)
7.3
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Koral offers a blend of tranquility and convenience with its prime location, making it a favored choice for a variety of travelers. Nestled in a serene area rich with greenery and just a short stroll from the beach, it also benefits from proximity to shops like Lidl and easy access for both motorists and pedestrians. Families particularly appreciate the natural beauty and quietness surrounding the hotel, alongside the ample free parking facilities that add to the convenience.

The complimentary breakfast receives mixed feedback. Many guests applaud the abundant and varied buffet, complemented by the friendly staff who enhance the morning dining experience. However, some guests feel improvements in quality and variety are needed. Dinner offerings, while often tasty and well-prepared, also face similar critiques regarding diversity and presentation, especially concerning Bulgarian cuisine.

Rooms at Hotel Koral are spacious and clean, offering comfort with their cozy beds and pleasant balconies. However, issues such as inadequate air conditioning during hot weather, occasional mold and dampness and insect problems have been noted. Some areas, like carpets and mattresses, appear worn and could benefit from renovation. Despite these drawbacks, rooms facing the pool provide a particularly enjoyable view and contribute to the relaxed atmosphere.

Cleanliness standards at the hotel are variable with some guests praising the diligent cleaning staff, while others highlight significant issues such as mold, cobwebs and unchanged bedding. The general upkeep of the facilities shows a need for improvement to ensure consistent satisfaction.

The hotel staff receive a generally positive reception for their friendliness, politeness and helpfulness, though communication barriers and occasional inflexibility at reception are noted. Kathy’s exceptional service stands out among the positive mentions.

The pool area is a highlight, consistently praised for its size, cleanliness and delightful atmosphere, enhanced by a poolside bar and daily cleaning. Families find the hotel's range of activities and facilities, including a dedicated children’s area and relaxation rooms, suitable for a family getaway, although improvements in cleanliness are suggested.

Beds receive mixed reviews—while many guests find them comfortable, others criticize the condition of the mattresses and lack of pillow support, indicating an area for potential enhancement.

Lastly, the hotel’s overall quality does not meet the expectations of its four-star rating, aligning more closely with a three-star standing according to several guests. Despite some areas needing attention, Hotel Koral offers a reasonable and comfortable stay with commendable amenities and services.
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Categories
Hotel with Outdoor Pool
This hotel provides an outdoor swimming pool with an integrated children's pool. The pool area includes sunbeds, a bar, and is located near relaxation facilities such as a jacuzzi and sauna.

Hotel with Children's Pool
Hotel Koral features an outdoor swimming pool that includes an integrated children's pool. A children's playground is also available, providing additional recreational options for kids.

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

  Children's Pool    Outdoor Pool  


Business Hotel

Hotel with Gym

4-Star Hotel

Room Types
Double or Twin Room with Balcony With air conditioning and a balcony.

Triple Room with Balcony With air conditioning and a balcony.

Quadruple Room with Balcony (4 Adults) Very suitable for families with children, this apartment has two connected bedrooms, one of them with a seating area. The maximum occupancy of this room is 4 adults or 1 adult and 3 children.

Quadruple Room (2 Adults+2 Children) This air-conditioned quadruple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 3 beds.

Standard Double or Twin Room with Balcony This twin/double room features a balcony and air conditioning.

Economy Double Room The unit has 2 beds.

Guest Reviews
7.3
Good
Location
Hotel Koral boasts a prime location that appeals to a variety of travelers. Nestled in a quiet, peaceful area surrounded by greenery, it offers a serene retreat while being conveniently close to multiple attractions. Guests consistently note its proximity to the beach with just a few minutes' walk to some of the best stretches of sand and a nearby thermal water pool adding to the allure.

For those seeking convenience, the hotel's location near shops, including a Lidl and its easy accessibility for both motorists and pedestrians stand out. Families find the setting particularly suitable, enjoying the combination of natural beauty and tranquility without feeling too isolated from essential amenities or the vibrant parts of the resort.

The surrounding quietness, spacious areas and the fresh, tasty food served at the hotel contribute to the overall positive experience. Those traveling with vehicles will appreciate the ample free parking, which adds a layer of convenience. Meanwhile, the hotel’s easy-to-find location ensures a hassle-free arrival. Overall, Hotel Koral’s location strikes a balance between natural relaxation and accessibility, making it a highly recommended choice for diverse traveler needs.

Breakfast
Hotel Koral has received mixed reviews regarding its breakfast offerings. The majority of guests highlighted that the breakfast was good with descriptors ranging from 'very good' to 'perfect'. Many appreciated the rich and varied buffet that met all their needs, featuring a plentiful and delicious selection. The friendly staff also garnered positive mention with some guests noting their accommodating nature, including allowing late diners to eat past closing time.

The breakfast buffet, often described as standard and abundant, also pleased guests with its variety. The freshly brewed coffee served on the hotel terrace was a particular highlight for some, enhancing their morning experience.

However, there were mentions of areas that need improvement. A few guests found the breakfast to be basic, undiverse and lacking in quality. Some described it as economical and even poor, indicating a desire for more variety and better-quality products. Despite these criticisms, the breakfast was still considered satisfactory by several reviewers with many noting it was sufficient and tasty.

Overall, while the majority found the breakfast at Hotel Koral to be a positive start to their day, there's room for enhancement to satisfy all guests’ preferences.

Dinner
At Hotel Koral, the dinner experience receives mixed reviews from guests. Many find the food to be delicious, fresh and tasty with well-prepared dishes that leave a positive impression. Guests appreciate the good quality of the meals, often noting that the food and drinks are enjoyable. Despite the limited options and sometimes monotonous offerings, the overall consensus is that the meals are good with a clean and satisfying taste. However, some guests express concerns about the lack of variety and low-quality options, particularly on certain days. The presentation of Bulgarian cuisine also garners some criticism. While the dinner experience may not be diverse, it generally receives favorable comments for its taste and quality.

Rooms
Hotel Koral offers spacious rooms equipped with a balcony, providing a pleasant and comfortable stay. Guests consistently appreciated the ample size of the rooms and found them clean, cozy and generally comfortable. Beds are wide and comfortable, making for a good night's sleep.

Despite these positives, the hotel has a few areas that require attention. The central air conditioning system struggles during extremely hot weather and there have been occasional issues with dampness and moldy smells in some rooms. Additionally, the presence of insects in the rooms was noted by a few guests. Several reviews mention that the rooms could benefit from renovation, particularly the worn-out carpets and broken mattresses.

On the plus side, rooms facing the pool offer an enjoyable view and the hotel's quiet environment contributes to a relaxed atmosphere. However, noise from neighboring rooms can sometimes be an issue due to thin walls. Overall, for those seeking an economical option, Hotel Koral provides a satisfactory stay with clean and spacious accommodations, despite some areas needing improvement.

Beds
Hotel Koral receives mixed feedback regarding the quality of its beds. Many guests found the beds comfortable and cozy with some specifically highlighting the comfort within the colorful and cozy rooms. However, there were numerous remarks about the condition of the mattresses with several guests noting that they were old, worn out and had springs that could be felt. Some mentioned broken mattresses and indentations, leading to overall discomfort. While the bed linens and towels were generally considered acceptable, the pillows drew criticism for their lack of comfort. Overall, while some guests had positive experiences with the beds, others faced significant issues with the quality of the mattresses and pillows.

Cleanliness
Hotel Koral offers free parking and has been noted for its general cleanliness by some guests, who found the bathrooms and rooms to be very clean. Several reviewers praised the cleaning staff for their friendliness and diligence. However, other guests have highlighted significant issues, such as the presence of mold in the bathrooms and cobwebs on the walls, which indicate lapses in cleaning standards. There were also mentions of unhygienic conditions, including old laundry and unchanged bedding. The outdated facilities and areas requiring renovation further detract from the overall cleanliness experience. While the pool was generally clean, the hotel's cleanliness overall varied greatly among guest experiences, suggesting inconsistency in maintenance and housekeeping services.

Staff
The staff at Hotel Koral receive a mixed reception from guests, but the majority of feedback leans positively. Many reviews highlight the friendly, polite and courteous nature of the employees. Guests frequently mention the staff's kindness, attentiveness and responsiveness, noting their willingness to help with any problems or questions. Smiling faces and respectful service are common observations, contributing to a generally hospitable atmosphere.

However, some guests report difficulties with communication, as the staff primarily speak Russian and English, which can be a barrier. There are occasional criticisms regarding the reception staff's inflexibility and occasional instances of inappropriate behavior from restaurant staff. Despite these issues, the positive interactions with the staff, particularly Katy's exceptional service, leave a favorable impression overall. The majority of guests appreciate the good attitude and patience displayed by the friendly Hotel Koral team.

Pool
The pool at Hotel Koral consistently receives high praise from guests. Many describe it as lovely, pleasant and excellent, highlighting its cleanliness as a standout feature. The pool is noted for being large, catering to all ages and having an appealing location. Guests frequently mention that the pool is cleaned daily, contributing to its inviting atmosphere. A poolside bar and accompanying music add to the enjoyable experience. The pool's substantial size and pristine condition make it a notable attraction for visitors seeking relaxation and recreational activities.

Family
Hotel Koral provides a suitable location for families, offering a range of activities for both children and adults. One highlight is the park with its children's area, featuring swings that engage the youngest guests. Additionally, families can enjoy a swimming pool, which many find beneficial for a relaxing vacation. The hotel also includes dedicated spaces for children, such as a relaxation room and a separate room for children that even boasts two beds. For families with very young children, the hotel provides a free bed for those up to 2 years old. While the place has a family-friendly atmosphere, some guests note that cleanliness could be improved. Overall, Hotel Koral appears to be a reasonable option for a family getaway, although certain aspects may require attention to better cater to families with small children.

4 Star
Hotel Koral garners attention for its ease of access and complimentary parking amenities. However, it appears to fall short of its advertised four-star rating. Many guests have noted that the quality and standards of the establishment are more reflective of a three-star hotel. While the hotel provides adequate services for a comfortable stay, it does not align with the expectations typically associated with a four-star rating. This discrepancy in star rating has been a common observation among visitors.


Yes, Hotel Koral has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

No, a spa isn't available at Hotel Koral.

Yes, Hotel Koral welcomes dogs.

No, parking facilities aren't available at Hotel Koral.

Yes, Hotel Koral has a gym.

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