Palace Hotel Omiya

Saitama 35.90524600, 139.62079200 , Omiya-ku, Sakuragi-cho 1-7-5 (Show on Map)
8.1
Very Good


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Summary of reviewsPalace Hotel Omiya consistently receives high praise from guests, making it a favored choice for both leisure and business travelers. Its prime location near Omiya Station stands out as a significant advantage, providing easy access to transportation, dining options and major departmental stores like SOGO. This convenience is further enhanced by hassle-free access from Narita and Haneda airports, making it ideal for tourists and business travelers alike. The serene, high-positioned rooms offer picturesque views, adding to the overall pleasant experience.

Guests frequently commend the hotel’s breakfast, describing it as delicious, varied and abundant with a particular appreciation for the wide range of Japanese food and the inclusion of strawberries. The breakfast experience at Palace Hotel Omiya remains consistently positive with many guests savoring the delightful and diverse options available.

The rooms at Palace Hotel Omiya are another highlight, noted for their spaciousness, cleanliness and modern decor. Many guests appreciate the ample space, comfortable beds and well-maintained interiors, contributing to a restful stay. Positive remarks are often made about the quiet atmosphere and the convenient amenities, although minor issues such as occasional smells or leftover items in the mini fridge were noted.

Cleanliness is a standout feature of the hotel with guests frequently applauding the meticulous standards maintained by the attentive cleaning staff. The general ambiance is one of calm and orderly comfort with clean rooms and common areas contributing to a pleasant stay.

The staff at Palace Hotel Omiya receive exceptional accolades for their attentiveness, politeness and efficiency. Whether at the front desk, in the restaurants or through room service, the staff's commitment to providing outstanding service is consistently highlighted. Their readiness to assist and warm interactions leave a lasting positive impression on guests.

The comfort and quality of the beds also receive favorable reviews with many guests finding the mattresses supportive and conducive to restful sleep. The cleanliness of the bedding is consistently commended, though some minor issues with extra beds and room arrangements were mentioned.

For business travelers, Palace Hotel Omiya offers suitable facilities with appropriately sized desks and a convenient location near the station. The hotel's amenities align well with business needs and the quality of the food further enhances its appeal for work-related stays.

In summary, Palace Hotel Omiya excels in providing a comfortable, clean and convenient stay, supported by a dedicated staff and a prime location. It consistently meets the expectations of its guests, making it a well-regarded destination for various types of travelers.
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Family Friendly Hotel
Its location within the Omiya Sonic City convention complex offers easy access to various amenities and attractions suitable for families. The presence of restaurants and cafes within the hotel provides convenient dining options. Being close to shopping, food, and train, this is great for families.

Business Hotel
The Palace Hotel Omiya is a suitable choice, with good reviews. It is a full-service hotel that likely offers comprehensive business amenities.

Hotel with Parking

Accessible Hotel

Room Types
Double Room - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit offers 1 bed.

Single Room - Non-Smoking The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room offers a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 1 bed.

Twin Room - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 2 beds.

Twin Room with Extra Bed - Non-Smoking The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room provides a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit offers 3 beds.

Corner Double Room - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 1 bed.

Deluxe Twin Room - Non-Smoking Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room offers a flat-screen TV with satellite channels, a coffee machine, a wardrobe, a carpeted floor as well as city views. The unit has 2 beds.

Palace Suite - Non-Smoking This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a coffee machine, a wardrobe, a sofa as well as city views. The unit offers 2 beds.

Guest Reviews
8.1
Very Good
Location
Palace Hotel Omiya boasts an exceptional location that consistently impressed guests, placing them in close proximity to Omiya Station. Many visitors appreciated the ease of access to transportation, which made both commuting and exploring the area remarkably convenient. The hotel's central location within Omiya provides a wealth of dining options, including nearby convenience stores, cafes, izakayas and restaurants, adding to its appeal.

Guests frequently mentioned the convenience of the hotel's situation near major departmental stores like SOGO. For those traveling from Narita or Haneda airports, access via bus was highlighted as straightforward and hassle-free. The hotel's position, combined with its tranquil, high-up rooms offering picturesque views, contributes to a comfortable and pleasant stay.

Overall, Palace Hotel Omiya delivers on location, blending accessibility with urban comfort, making it an ideal choice for both leisure and business travelers.

Breakfast
The breakfast at Palace Hotel Omiya stands out for its delicious taste and variety. Guests frequently highlight the enjoyable and excellent breakfast buffet, which offers a wide range of options. Many reviewers appreciated the abundance of Japanese food and the presence of strawberries, adding to the diverse menu. The quality of the breakfast was consistently praised with terms like 'delicious' and 'wonderful' being used repeatedly. While a few guests noted opportunities for more options, the overall sentiment remains highly positive, attesting to the delectable and varied breakfast experience.

Rooms
Palace Hotel Omiya's rooms are frequently noted for their spaciousness and cleanliness, providing a comfortable environment for guests to relax. Many reviews highlighted the generous room size and modern, well-maintained interiors, making it a pleasant stay for both individuals and families. The bathrooms and toilets also received praise for being spacious and meticulously clean, adding to the overall comfort.

Some rooms have a beautiful design and offer great views, especially corner double rooms, which were particularly liked for their space and comfort. The quiet atmosphere of the hotel, despite being on a main road, ensures a calm and restful experience. The large tables in some rooms were appreciated, especially by families, enhancing the convenience of the accommodations.

While the majority of guests felt at ease due to the cleanliness and spacious nature of the rooms, a few mentioned feeling cramped or considered the rooms to be on the smaller side than expected. There were occasional issues such as a lingering smell of cigarette smoke and an unfinished drink found in the mini fridge, which detracted slightly from the overall experience.

In summary, Palace Hotel Omiya provides a generally positive and comfortable room experience with ample space and cleanliness being its standout qualities, although minor inconveniences could be improved.

Beds
Guests of the Palace Hotel Omiya have often praised the hotel beds for their comfort and cleanliness. Many report that the beds are very comfortable with supportive mattresses, contributing to restful sleep. The beds are also described as spacious and made up with clean linens, consistently meeting a high standard of hygiene. Despite some minor issues with flatness or positioning in the room, the overall perception is positive with guests highlighting the comfort and quality of the sleeping arrangements. However, there were a few remarks about the extra beds being less comfortable and issues with closet doors in some rooms. Overall, the bedding at Palace Hotel Omiya receives high marks and leaves most guests well-rested.

Cleanliness
Palace Hotel Omiya consistently impresses guests with its impressive standards of cleanliness. Visitors frequently highlight the hotel's very clean environment, complemented by clean and comfortable rooms that ensure a pleasant stay. The overall sense of cleanliness is evident throughout the facility with many emphasizing the thorough cleaning carried out by the polite and attentive cleaning staff. Amenities are consistently replenished, adding to the overall satisfaction of guests. The hotel's interior exudes a calming atmosphere, further enhanced by clean common areas. Despite a few minor oversights, such as dust behind curtains and on certain surfaces, the prevailing sentiment is that Palace Hotel Omiya offers a well-kept and comfortable experience for travelers.

Staff
Palace Hotel Omiya is known for its exceptional staff, making guests' experiences highly pleasant and comfortable. Attentiveness and kindness are standout qualities frequently noted in reviews with numerous mentions of courteous and polite service. The front desk staff, in particular, consistently demonstrate efficiency and helpfulness, ensuring a smooth and welcoming check-in and check-out process.

Additionally, the responsive nature of the staff is highlighted with various instances of their readiness to assist, whether it be lending items like desk lamps or addressing guests' needs promptly. The restaurant staff's service also rates highly, contributing to a positive dining experience through attentiveness and courteous interactions.

Despite a few minor shortcomings, such as occasional delays in clearing plates at the buffet, the overwhelmingly positive feedback on the staff leaves a lasting impression. Warm greetings from staff members encountered in hallways add to the overall inviting atmosphere of the hotel. Whether at the front desk, in the restaurants or within the room service team, the staff at Palace Hotel Omiya are committed to providing an enjoyable and memorable stay for their guests.

Business
Palace Hotel Omiya is well-suited for business travelers, offering a range of facilities that align with business needs. The desk provided in the rooms is appropriately sized, making it comfortable for working. Known as a classic business hotel similar to many in Japan, it stands out for its convenience. Its proximity to the station ensures easy access, which is a significant benefit for those traveling for business purposes. The hotel's location is ideal for work-related activities and many guests find it great for business trips. Although preferences for separate toilets and bathrooms were noted, the overall feedback leans positively, especially highlighting the quality of the food offered.


No, Palace Hotel Omiya doesn't have any pool.

No, a spa isn't available at Palace Hotel Omiya.

No, Palace Hotel Omiya doesn't allow dogs.

Yes, parking facilities are available at Palace Hotel Omiya.

No, Palace Hotel Omiya doesn't have a gym.

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