Super Hotel Saitama Omiya West
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Summary of reviewsSuper Hotel Saitama Omiya West stands out as a practical and well-regarded choice for travelers, particularly appreciated for its strategic location and affordability. Its proximity to Omiya Station and major attractions like the Saitama Super Arena makes it a convenient base, despite some minor inconveniences with distance and directions. The staff's helpfulness further enhances ease of access and overall guest experience.
The hotel's breakfast service garners high praise for its delicious, nutritious and varied offerings included with the stay. The quality and cost-effectiveness of the breakfast significantly enhance the hotel's value with many guests enjoying local specialty foods and freshly prepared dishes.
Rooms are celebrated for their cleanliness and modern atmosphere, featuring comfortable beds and useful amenities like bedside power outlets and USB ports. Despite the cozy space being described as cramped and occasionally affected by odors or cleanliness issues, the overall sentiment remains positive due to the hotel's good cost-performance ratio.
Cleanliness throughout the hotel is frequently highlighted with meticulous maintenance of rooms, bathrooms and public areas like the communal baths. While minor improvements are occasionally noted, the attentive and polite staff contribute significantly to the high standard of hygiene and overall pleasant environment.
The staff’s exceptional service is a standout aspect, characterized by their kindness, politeness and prompt assistance. Their attentiveness and cordiality, especially at the front desk and dining areas, enhance the guest experience, making them feel well-cared for and valued.
The beds are generally praised for their spaciousness and comfort, contributing to restful nights. The availability of various pillows adds to the customization of comfort, although some guests find the default pillows too hard. Mixed feedback about the bunk beds suggests they might be more suitable for children than elderly guests, but sleep quality is generally reported as good.
Overall, Super Hotel Saitama Omiya West is commended for its excellent value for money, quiet and relaxing atmosphere and top-notch amenities. With minor improvements in room maintenance and layout, it remains a commendable choice for travelers prioritizing convenience, cleanliness and comfort.
Categories
The hotel's breakfast service garners high praise for its delicious, nutritious and varied offerings included with the stay. The quality and cost-effectiveness of the breakfast significantly enhance the hotel's value with many guests enjoying local specialty foods and freshly prepared dishes.
Rooms are celebrated for their cleanliness and modern atmosphere, featuring comfortable beds and useful amenities like bedside power outlets and USB ports. Despite the cozy space being described as cramped and occasionally affected by odors or cleanliness issues, the overall sentiment remains positive due to the hotel's good cost-performance ratio.
Cleanliness throughout the hotel is frequently highlighted with meticulous maintenance of rooms, bathrooms and public areas like the communal baths. While minor improvements are occasionally noted, the attentive and polite staff contribute significantly to the high standard of hygiene and overall pleasant environment.
The staff’s exceptional service is a standout aspect, characterized by their kindness, politeness and prompt assistance. Their attentiveness and cordiality, especially at the front desk and dining areas, enhance the guest experience, making them feel well-cared for and valued.
The beds are generally praised for their spaciousness and comfort, contributing to restful nights. The availability of various pillows adds to the customization of comfort, although some guests find the default pillows too hard. Mixed feedback about the bunk beds suggests they might be more suitable for children than elderly guests, but sleep quality is generally reported as good.
Overall, Super Hotel Saitama Omiya West is commended for its excellent value for money, quiet and relaxing atmosphere and top-notch amenities. With minor improvements in room maintenance and layout, it remains a commendable choice for travelers prioritizing convenience, cleanliness and comfort.
3-Star Hotel
Super Hotel Saitama Omiya West is well-located in Omiya Ward, providing easy access to Saitama Arena. It offers comfortable accommodations and essential amenities for a pleasant stay.
Family Friendly Hotel
Hotel with Free Wi-Fi
Guest Reviews
Super Hotel Saitama Omiya West presents a mixed bag of feedback regarding its location, mostly focusing on its convenience and proximity to Omiya Station. This hotel is situated about a 10-minute walk from Omiya Station, making it fairly accessible for travelers. Many guests appreciated that it is close enough to the train station to be convenient, especially for those heading to nearby attractions like the Saitama Super Arena, which is just one stop away.
However, some reviews mentioned that the distance might feel longer than expected, particularly when in a hurry or carrying heavy luggage. Guests also noted that while the route from the station is generally straightforward, a few found it somewhat confusing. Nonetheless, many praised the helpful staff who provided clear directions over the phone, ensuring a smooth arrival.
Affordable rates and a good location balance out these minor inconveniences, making it a practical choice for visitors. Despite slight drawbacks like the property's distance from the station, the overall sentiment is positive with convenience and accessibility emphasized by several guests.
The breakfast experience at Super Hotel Saitama Omiya West has received widespread praise for its delicious and varied offerings. Guests often highlight the satisfying and nutritious nature of the breakfast buffet, which is included with the stay and offers a healthy start to the day. Many appreciate the availability of specialty foods from Saitama and the option to enjoy freshly made dishes, including warm rice and miso soup.
However, there are mentions of limited variety with some longing for a broader selection to match other hotels in the chain. Despite this, the overall sentiment remains positive with descriptors like delicious, fulfilling and luxurious frequently appearing in the reviews.
Additionally, guests value the hotel's cost-effectiveness, as the complimentary breakfast adds significant value to the stay. The quality of the food, combined with the convenience and the welcoming and polite staff, enhances the overall experience, making it a well-regarded aspect of the hotel.
The rooms at Super Hotel Saitama Omiya West were praised for their cleanliness and modern, stylish atmosphere. Many found the beds comfortable and appreciated the convenient features like power outlets and USB ports near the bedside. The hotel offers a good cost-performance ratio for budget travelers.
However, the rooms are notably small and frequently described as cramped. Many reviewers mentioned the rooms feel even smaller due to dim lighting. The bath and toilet areas are also confined, which some guests found limiting.
A recurring issue was the strong smell of cigarettes in the smoking rooms with some non-smoking rooms also affected, leading to discomfort among guests. Moreover, there were occasional cleanliness concerns, such as dust on shelves, crumbs and hairs left in the room.
The hotel’s proximity to the station is a plus, although some guests found it crowded and mentioned occasional inconveniences, like having only one elevator and passcode entry systems for rooms, which could be problematic if forgotten.
Overall, while the cleanliness and modern comforts of Super Hotel Saitama Omiya West are appreciated, the small room size and occasional cleanliness issues might be challenging for some guests.
Located in the vibrant area of Saitama, Super Hotel Saitama Omiya West offers guests a generally pleasing experience with its focus on sleep quality and comfort. Many guests appreciated the spaciousness and comfort of the beds, noting that the large size contributed to restful nights. Compliments were also given to the variety of pillows available, allowing guests to choose one that best suited their preferences, though some found the default pillows too hard or too high.
While the beds themselves were largely praised for their comfort, there were mixed opinions about the bunk beds. They were seen as a fun option for children, but some guests found them intimidating and potentially unsuitable for elderly individuals. Despite a few remarks about bed firmness and the occasional dust on the upper bunks, overall sleep quality was reported as good with many guests sleeping soundly.
The hotel also received a few comments about room maintenance, such as dust in some areas and a worn desk chair, but these issues did not seem to overshadow the overall positive feedback on bed comfort. Guests also appreciated the range of amenities provided, particularly those geared towards women, contributing to a pleasant stay.
Super Hotel Saitama Omiya West receives high praise for its cleanliness, which is frequently highlighted by guests. The general consensus is that the entire building, including rooms, bathrooms and public areas, is meticulously maintained. Guests repeatedly report that their rooms are clean and comfortable with notable mentions of clean bedding and pajamas enhancing their stay. The hotel's common areas, especially the large communal bath, are also appreciated for their cleanliness.
The staff's attentiveness and positive responsiveness further contribute to the overall clean environment. Several reviews commend the staff for their good sense and polite manner, which likely adds to the guests' perception of cleanliness and order.
However, a few reviews note areas needing improvement. Issues such as dust on shelves and kettles, strands of hair in the bathroom and occasional unpleasant smells have been reported. Some guests pointed out that the cleanliness of showers and drainage could be better maintained and there were occasional mentions of less thorough cleaning on certain days.
Despite these occasional concerns, the hotel is generally seen as a well-maintained, clean facility with a high standard of hygiene, making it a commendable choice for travelers prioritizing cleanliness in their accommodations.
The staff at Super Hotel Saitama Omiya West consistently receive high praise from guests for their exceptional service. They are often described as very kind, polite and helpful. Their responses are noted to be prompt and attentive, ensuring a smooth and comfortable experience for visitors. The front desk team and dining staff are frequently highlighted for their friendliness and professionalism, often going beyond expectations with their courtesy and warm smiles. Even specifics such as explaining late-night entry and providing assistance in the middle of the night are handled with remarkable care and efficiency. Overall, the accommodating and cheerful demeanor of the staff significantly enhances the guests' stay, leaving them feeling well-cared for and valued.
Super Hotel Saitama Omiya West offers great amenities and excellent value for money, presenting a better experience than anticipated by many guests. The hotel maintains a quiet and relaxing atmosphere, adding to the overall satisfaction of the stay. The venue is well-kept and described as much more beautiful and spacious than expected.
Staff responsiveness and the breakfast service receive positive mentions, contributing to a satisfying stay. The cost performance of the hotel is consistently praised, highlighting the reasonable pricing as a notable advantage. Despite some inconvenience with the system for taking amenities and the presence of water stains, the general consensus reflects an overall good value for money and a pleasant experience.
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Location
However, some reviews mentioned that the distance might feel longer than expected, particularly when in a hurry or carrying heavy luggage. Guests also noted that while the route from the station is generally straightforward, a few found it somewhat confusing. Nonetheless, many praised the helpful staff who provided clear directions over the phone, ensuring a smooth arrival.
Affordable rates and a good location balance out these minor inconveniences, making it a practical choice for visitors. Despite slight drawbacks like the property's distance from the station, the overall sentiment is positive with convenience and accessibility emphasized by several guests.
Breakfast
However, there are mentions of limited variety with some longing for a broader selection to match other hotels in the chain. Despite this, the overall sentiment remains positive with descriptors like delicious, fulfilling and luxurious frequently appearing in the reviews.
Additionally, guests value the hotel's cost-effectiveness, as the complimentary breakfast adds significant value to the stay. The quality of the food, combined with the convenience and the welcoming and polite staff, enhances the overall experience, making it a well-regarded aspect of the hotel.
Rooms
However, the rooms are notably small and frequently described as cramped. Many reviewers mentioned the rooms feel even smaller due to dim lighting. The bath and toilet areas are also confined, which some guests found limiting.
A recurring issue was the strong smell of cigarettes in the smoking rooms with some non-smoking rooms also affected, leading to discomfort among guests. Moreover, there were occasional cleanliness concerns, such as dust on shelves, crumbs and hairs left in the room.
The hotel’s proximity to the station is a plus, although some guests found it crowded and mentioned occasional inconveniences, like having only one elevator and passcode entry systems for rooms, which could be problematic if forgotten.
Overall, while the cleanliness and modern comforts of Super Hotel Saitama Omiya West are appreciated, the small room size and occasional cleanliness issues might be challenging for some guests.
Beds
While the beds themselves were largely praised for their comfort, there were mixed opinions about the bunk beds. They were seen as a fun option for children, but some guests found them intimidating and potentially unsuitable for elderly individuals. Despite a few remarks about bed firmness and the occasional dust on the upper bunks, overall sleep quality was reported as good with many guests sleeping soundly.
The hotel also received a few comments about room maintenance, such as dust in some areas and a worn desk chair, but these issues did not seem to overshadow the overall positive feedback on bed comfort. Guests also appreciated the range of amenities provided, particularly those geared towards women, contributing to a pleasant stay.
Cleanliness
The staff's attentiveness and positive responsiveness further contribute to the overall clean environment. Several reviews commend the staff for their good sense and polite manner, which likely adds to the guests' perception of cleanliness and order.
However, a few reviews note areas needing improvement. Issues such as dust on shelves and kettles, strands of hair in the bathroom and occasional unpleasant smells have been reported. Some guests pointed out that the cleanliness of showers and drainage could be better maintained and there were occasional mentions of less thorough cleaning on certain days.
Despite these occasional concerns, the hotel is generally seen as a well-maintained, clean facility with a high standard of hygiene, making it a commendable choice for travelers prioritizing cleanliness in their accommodations.
Staff
3 Star
Staff responsiveness and the breakfast service receive positive mentions, contributing to a satisfying stay. The cost performance of the hotel is consistently praised, highlighting the reasonable pricing as a notable advantage. Despite some inconvenience with the system for taking amenities and the presence of water stains, the general consensus reflects an overall good value for money and a pleasant experience.
No, Super Hotel Saitama Omiya West doesn't have any pool.
No, a spa isn't available at Super Hotel Saitama Omiya West.
No, Super Hotel Saitama Omiya West doesn't allow dogs.
No, parking facilities aren't available at Super Hotel Saitama Omiya West.
No, Super Hotel Saitama Omiya West doesn't have a gym.
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