Hotel El Monte
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel El Monte is conveniently located in the heart of Salamanca, boasting close proximity to major attractions and amenities, which enhances the overall experience for its guests. The scenic backdrop of the temple and the availability of private parking contribute further to its appealing setting. The hotel's excellent service and the provision of hot water are additional positives that guests commonly highlight.
In terms of breakfast, opinions are divided. Some guests enjoy the delicious Mexican dishes and the pleasant view of the main square, while others feel that there is room for improvement concerning options and service quality. The breakfast experience is described as flavorful by some but inadequate by others, citing issues like cold coffee and limited choices.
Guest experiences with the rooms vary. Many appreciate the spaciousness and comfort of the accommodations, praising the cleanliness of the remodeled rooms. However, maintenance and cleaning standards appear inconsistent with reports of stained fixtures, dated furniture and unclean conditions detracting from satisfaction for some.
Cleanliness is a significant area of concern at Hotel El Monte. Numerous reviewers have reported encountering pests and having issues with dirty bedding and towels, emphasizing the need for better hygiene and maintenance throughout the hotel.
The hotel's staff consistently receives high marks for their kindness, helpfulness and attentive service, particularly at the reception desk. While restaurant staff receive mixed feedback, overall, the team is commended for contributing positively to guests’ experiences.
The internet service at Hotel El Monte is a common point of criticism with many guests reporting unreliable connections and inadequate Wi-Fi, particularly on higher floors.
Bed comfort reviews are mixed as well. While several guests praise the beds as very comfortable and enjoy the pleasant views from their rooms, others find the beds and pillows hard and uncomfortable. Issues with mattress conditions and stained linens have also been noted.
In summary, Hotel El Monte excels in terms of location, staff service and some aspects of room comfort. However, it faces challenges with cleanliness, breakfast consistency, internet reliability and bed comfort. Improvements in these areas could significantly enhance the guest experience at the hotel.
Categories
In terms of breakfast, opinions are divided. Some guests enjoy the delicious Mexican dishes and the pleasant view of the main square, while others feel that there is room for improvement concerning options and service quality. The breakfast experience is described as flavorful by some but inadequate by others, citing issues like cold coffee and limited choices.
Guest experiences with the rooms vary. Many appreciate the spaciousness and comfort of the accommodations, praising the cleanliness of the remodeled rooms. However, maintenance and cleaning standards appear inconsistent with reports of stained fixtures, dated furniture and unclean conditions detracting from satisfaction for some.
Cleanliness is a significant area of concern at Hotel El Monte. Numerous reviewers have reported encountering pests and having issues with dirty bedding and towels, emphasizing the need for better hygiene and maintenance throughout the hotel.
The hotel's staff consistently receives high marks for their kindness, helpfulness and attentive service, particularly at the reception desk. While restaurant staff receive mixed feedback, overall, the team is commended for contributing positively to guests’ experiences.
The internet service at Hotel El Monte is a common point of criticism with many guests reporting unreliable connections and inadequate Wi-Fi, particularly on higher floors.
Bed comfort reviews are mixed as well. While several guests praise the beds as very comfortable and enjoy the pleasant views from their rooms, others find the beds and pillows hard and uncomfortable. Issues with mattress conditions and stained linens have also been noted.
In summary, Hotel El Monte excels in terms of location, staff service and some aspects of room comfort. However, it faces challenges with cleanliness, breakfast consistency, internet reliability and bed comfort. Improvements in these areas could significantly enhance the guest experience at the hotel.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Guest Reviews
Hotel El Monte boasts a superb location, frequently highlighted by guests as one of its best attributes. Positioned in the heart of the city center, it offers convenient proximity to Salamanca's key attractions and amenities. Many reviews praise the hotel's setting for being close to everything with the added benefit of private parking, making it accessible for travelers with vehicles. The charm of its surroundings is accentuated by the view of the temple, providing a scenic backdrop for visitors. Additionally, guests appreciate the hotel's excellent service and the availability of hot water, which enhances the quality of their stay. While there are mixed feelings about other aspects of the hotel, the consensus is clear that the prime location of Hotel El Monte significantly contributes to a satisfying experience for its guests.
Hotel El Monte's breakfast offerings receive mixed feedback from guests. On the positive side, many guests find the breakfast to be tasty and complete with good and delicious food. Some appreciate the exclusively Mexican dishes and the pleasant view of the main square adding to the dining experience.
However, there are notable downsides. Several guests have described the breakfast as average, sparse or basic compared to other hotels. Complaints include cold coffee, long waits for service and a lack of options or à la carte choices. Some guests were disappointed with the quality, describing it as bad or awful with some meals being served cold.
Overall, while some visitors enjoy the breakfast for its flavor and the setting, many others feel improvements are needed to meet expectations consistently.
The rooms at Hotel El Monte offer a mix of experiences among guests. Many reviews highlight the spaciousness and comfort of the rooms, describing them as large and clean. Guests also appreciate the central location, which ensures convenient access to local attractions. However, there are some consistent notes regarding the need for better maintenance and cleaning. Issues such as stained shower floors, rusty sinks and unclean windows have been reported, detracting from the overall experience. Some guests found their accommodations to be different from what was depicted in photos with complaints of old furniture and general neglect. Air conditioning issues and inadequate bathroom supplies were also mentioned. Despite these drawbacks, the rooms that have been remodeled received positive feedback. In general, while some guests were pleased with the size and comfort of their rooms, several others noted significant areas for improvement in cleanliness and upkeep.
Hotel El Monte receives mixed reviews when it comes to the comfort of its beds. Several guests found the beds to be very comfortable, even mentioning them as super comfortable, complemented by beautiful views of the churches from their rooms. However, others reported that the beds were hard with some describing them as hard as rocks.
Unfortunately, while the beds received some praise, the pillows were almost universally disliked with many guests finding them very hard and uncomfortable. It was also mentioned that some of the mattresses were in poor condition and a few reviews pointed out issues with stained blankets and sheets. Despite these drawbacks, there were positive remarks about the cleanliness and some highlighted the pleasant view of the city from their rooms.
Overall, if staying at Hotel El Monte, travelers might have variable experiences with the bed comfort, but can look forward to cleanliness and scenic views in certain rooms.
Despite some positive experiences with friendly staff and comfortable rooms, the reviews for Hotel El Monte primarily highlight significant cleanliness issues. Guests frequently report encountering cockroaches and bedbugs in their rooms and bathrooms, as well as finding dirty bedding, towels and floors. Many have described the state of the hotel as neglected and rundown, citing poor maintenance and inadequate cleaning. Multiple guests pointed out specific problems such as drainage issues, bad smells and dusty surroundings. The overall sentiment suggests that the hotel could benefit greatly from improved hygiene and better upkeep.
Hotel El Monte has garnered much praise for its staff, who are consistently described as kind, helpful and attentive. Guests frequently highlight the excellent attention they receive from all members of the team. The reception staff, in particular, stand out for their friendliness and great service, ensuring a warm welcome for visitors. The hotel’s customer service is acknowledged as great with many noting the super friendly demeanor of the employees. However, perceptions of the restaurant staff are mixed with some guests reporting less enthusiastic service. Overall, the staff at Hotel El Monte is committed to providing a positive experience for guests, making their stay memorable and comfortable.
Hotel El Monte has received consistently poor feedback regarding its internet services. Guests have reported issues such as the Wi-Fi not working properly, an intermittent connection and nonexistent internet in the rooms. Many reviews highlighted a lack of Wi-Fi signal on higher floors, particularly the 7th floor. The consensus is clear that the hotel's internet service is unreliable and guests hope that these issues will be addressed soon.
Location Show Map
Location
Breakfast
However, there are notable downsides. Several guests have described the breakfast as average, sparse or basic compared to other hotels. Complaints include cold coffee, long waits for service and a lack of options or à la carte choices. Some guests were disappointed with the quality, describing it as bad or awful with some meals being served cold.
Overall, while some visitors enjoy the breakfast for its flavor and the setting, many others feel improvements are needed to meet expectations consistently.
Rooms
Beds
Unfortunately, while the beds received some praise, the pillows were almost universally disliked with many guests finding them very hard and uncomfortable. It was also mentioned that some of the mattresses were in poor condition and a few reviews pointed out issues with stained blankets and sheets. Despite these drawbacks, there were positive remarks about the cleanliness and some highlighted the pleasant view of the city from their rooms.
Overall, if staying at Hotel El Monte, travelers might have variable experiences with the bed comfort, but can look forward to cleanliness and scenic views in certain rooms.
Cleanliness
Staff
Wi-Fi
No, Hotel El Monte doesn't have any pool.
No, a spa isn't available at Hotel El Monte.
No, Hotel El Monte doesn't allow dogs.
Yes, parking facilities are available at Hotel El Monte.
No, Hotel El Monte doesn't have a gym.
Location Show Map
More Options
