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Summary of reviewsHotel María Teresa provides guests with an overall memorable experience, particularly excelling in location, breakfast, and staff service. Located centrally, the hotel offers convenient access to city attractions while maintaining a peaceful atmosphere, making it an ideal choice for those keen on exploring downtown. Despite needing some updates in terms of décor and appearance, the hotel's prime location is complemented by attentive staff and reasonable pricing, enhancing its appeal.
The breakfast at Hotel María Teresa often stands out as a highlight, with guests frequently describing it as excellent and full of variety. The buffet-style breakfast, featuring both traditional dishes like green pozole and friendly staff service, enriches the dining experience. Although there are occasional comments on limited hot food options, the breakfast consistently receives high praise, adding to the hotel’s charm.
While the rooms offer mixed experiences, they tend to cater well to budget-conscious travelers by providing spacious, clean, and well-equipped accommodations that are generally comfortable. The value for money, paired with a complimentary breakfast, is often appreciated. However, issues such as damp carpets and inadequate drainage in bathrooms, as well as occasional cleanliness lapses, suggest room for improvement in maintenance.
Cleanliness and maintenance have garnered mixed reviews, with some guests appreciating the hotel's cleanliness and the staff's attentive care. Others, however, report neglected facilities, dirty curtains, and peeling paint, which detract from the overall experience and suggest that a significant level of improvement is needed.
The staff at Hotel María Teresa consistently receive high marks for their kindness, friendliness, and professionalism. Guests frequently commend the team for their excellent service, with reception staff noted for their helpfulness and attention to guest needs. The positive attitude of the staff adds a welcoming and pleasant dimension to the stay, making the hotel a compelling choice for those who value attentive hospitality.
In summary, Hotel María Teresa stands out for its excellent location, satisfying breakfast, and exceptional staff service, despite needing improvements in room maintenance and cleanliness to enhance the overall guest experience. Show more
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Categories
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Quadruple RoomThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
7.5
Good
Location
Hotel María Teresa boasts an enviable location, frequently highlighted by guests as one of its standout features. Situated centrally, it provides convenient access to various city attractions, making it an ideal choice for those eager to explore downtown. The accessibility of the hotel's location is often noted, being close to key spots in the city while maintaining a quiet atmosphere. Although the hotel shows signs of age and could benefit from some updates, particularly in its décor and overall appearance, the positives such as attentive staff, reasonable pricing, and a delicious breakfast often complement the excellent location. All things considered, Hotel María Teresa stands out as a well-located option for visitors prioritizing ease of access to the heart of the city.
Breakfast
Hotel María Teresa has earned high praise for its breakfast offerings, which appear to be a highlight of the guest experience. The breakfast is frequently described as excellent, delicious, and very good, with guests appreciating its variety and completeness. The presence of a buffet breakfast appears to enhance the dining experience, with many describing it as simply great, praising the friendly and efficient staff who contribute positively to the experience. Traditional dishes, such as the green pozole, receive specific acclaim, adding a local flavor to the meal and enriching the breakfast offering. While most reviews speak highly of the breakfast's quality, a few comment on limitations, such as the restricted hot food options or a basic selection. Nonetheless, the consistency in commendations suggests that breakfast at Hotel María Teresa is a significant plus for guests, complementing its convenient location and friendly service.
Rooms
Hotel María Teresa offers a mixed experience when it comes to its rooms, but for those seeking affordability and basic comfort, it holds some pleasant surprises. Visitors often find the rooms spacious, clean, and well-equipped, making for a comfortable stay, especially given the affordable pricing. The value for money is frequently praised, with some reviewers highlighting the generous complimentary breakfast as a nice touch for budget travelers.
However, there are areas in need of improvement. Some guests noted issues such as wet carpets, poor drainage in the bathroom, and hard mattresses, details that detract from the overall comfort. Cleanliness lapses are mentioned occasionally, with reports of unprepared rooms and encounters with insects, which suggest the hotel might benefit from increased maintenance and attention to cleanliness. Despite these concerns, the central location and competitive pricing make it a viable option for travelers prioritizing budget over luxury.
Cleanliness
Hotel María Teresa has garnered mixed feedback regarding its cleanliness and maintenance. On the positive side, numerous guests appreciated the hotel's cleanliness, describing it as very clean with good cleaning facilities. However, some reviews highlighted significant areas needing improvement. Complaints included neglected facilities and furniture, dirty curtains and carpets, and peeling paint in bathrooms. Reports of discomfort were noted due to torn bedspreads, unclean sheets, an overall bad odor in rooms, and an old, worn-down appearance. There were also mentions of bedbugs and cockroaches in some areas, raising concerns about hygiene. While the shower pressure and staff attention received positive remarks, the hotel’s overall condition seems to require substantial improvements in cleanliness and maintenance to meet guest expectations.
Staff
Hotel María Teresa stands out for its consistently positive reviews regarding staff interactions. Guests frequently highlight the kindness, friendliness, and professionalism of the team. Many visitors have noted the excellent attention they received, creating a welcoming atmosphere throughout their stay. The reception staff, in particular, are commended for their attentiveness and helpfulness, ensuring that guest inquiries are swiftly addressed. This level of service is a recurring theme, with various guests emphasizing the team’s good disposition and positive attitude. Such commendations suggest that the hotel provides a reliable and pleasant service experience, making it a compelling choice for those prioritizing attentive hospitality.
No, Hotel María Teresa doesn't have any pool.
No, a spa isn't available at Hotel María Teresa.
No, Hotel María Teresa doesn't allow dogs.
Yes, parking facilities are available at Hotel María Teresa.