Hostal Uría
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Summary of reviewsHostal Uría is highly praised for its exceptional location in Salamanca, offering convenient access to key landmarks such as Plaza Mayor and Calle Zamora within a 10 to 15-minute walking distance. The surrounding neighborhood is noted for its tranquility, allowing for a peaceful retreat after a day of sightseeing. Guests appreciate the ease of parking, the straightforward self-service check-in system and the seamless instructions provided for entry. The hostel's good value for money, cleanliness, attentive service and comfortable accommodations make it a favored choice for visitors.
However, the breakfast experience garners mixed reviews with the meal being served at a nearby café. While some find the breakfast to be reasonably good, many describe it as lacking in variety and poor in value, exacerbated by recurring issues with the hotel’s coffee machine.
Cleanliness at Hostal Uría has received divided feedback. Many guests commend the cleanliness and maintenance of certain rooms, appreciating the tidy spaces and comfortable amenities. Conversely, numerous guests report significant cleanliness issues, such as dust, mold, stains and indications that sheets were not changed between stays. Problems with the bathrooms, including drainage issues and cigarette butts, further blemish the experience.
Staff interactions also present a mixed picture. On one hand, electronic communications are quick and efficient with friendly and attentive service noted by some. Conversely, many reviews highlight negative interactions, citing rude, disrespectful behavior, particularly over the phone and poor customer service. The absence of a physical reception desk leads to frustration and a lack of in-person assistance.
The beds at Hostal Uría receive similarly varied reviews. While some guests find them comfortable with clean bedding, many others report old, sagging and noisy mattresses, narrow and hard beds, broken slats, cigarette burns and uncomfortable pillows, all contributing to a disrupted sleep experience.
In summary, while Hostal Uría excels in its prime location, value for money and some aspects of service, there are significant areas needing improvement, particularly in cleanliness, breakfast quality, staff interactions and bed comfort.
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However, the breakfast experience garners mixed reviews with the meal being served at a nearby café. While some find the breakfast to be reasonably good, many describe it as lacking in variety and poor in value, exacerbated by recurring issues with the hotel’s coffee machine.
Cleanliness at Hostal Uría has received divided feedback. Many guests commend the cleanliness and maintenance of certain rooms, appreciating the tidy spaces and comfortable amenities. Conversely, numerous guests report significant cleanliness issues, such as dust, mold, stains and indications that sheets were not changed between stays. Problems with the bathrooms, including drainage issues and cigarette butts, further blemish the experience.
Staff interactions also present a mixed picture. On one hand, electronic communications are quick and efficient with friendly and attentive service noted by some. Conversely, many reviews highlight negative interactions, citing rude, disrespectful behavior, particularly over the phone and poor customer service. The absence of a physical reception desk leads to frustration and a lack of in-person assistance.
The beds at Hostal Uría receive similarly varied reviews. While some guests find them comfortable with clean bedding, many others report old, sagging and noisy mattresses, narrow and hard beds, broken slats, cigarette burns and uncomfortable pillows, all contributing to a disrupted sleep experience.
In summary, while Hostal Uría excels in its prime location, value for money and some aspects of service, there are significant areas needing improvement, particularly in cleanliness, breakfast quality, staff interactions and bed comfort.
Dog Friendly Guest House
This hostel welcomes pets, providing a budget-friendly option for travelers with dogs. It is centrally located, offering easy access to Salamanca's attractions.
Cheap Guest House
Listed as a cheap guesthouse, Hostal Uría offers budget-friendly accommodation in a central part of Salamanca. Its low price makes it a suitable option for travelers looking to save on lodging.
Guest House Taking Steps Towards Sustainability
Guest House near Nightlife Spots
Guest House with Free Wi-Fi
Small Guest House
Guest Reviews
Hostal Uría enjoys high praise for its exceptional location in Salamanca. Guests consistently highlight its proximity to the city center with a convenient walking distance of around 10 to 15 minutes to key landmarks like Plaza Mayor and Calle Zamora. The hostel's central position allows easy access to bars, shops and historical sites, making it ideal for exploring the city without the need for transportation.
The surrounding neighborhood is noted for being both quiet and tranquil, offering a peaceful retreat after a day of sightseeing. Moreover, the ease of parking nearby and the straightforward self-service check-in system add to the hostel's appeal. Guests appreciate the seamless and clear instructions provided for entry, contributing to a hassle-free stay.
In addition to the stellar location, visitors commend the hostel for its cleanliness and good value for money. These aspects, combined with the attentive service and the comfortable accommodations, make Hostal Uría a favored choice for anyone visiting Salamanca.
Hostal Uría guests frequently comment on their breakfast experience, highlighting its external location at a nearby café. Here, the offering is limited to coffee or juice and a choice of toast or churros. While the breakfast is included in the accommodation price, many guests find it lacking in value and variety, describing it as quite poor. Despite these criticisms, some guests did consider the breakfast to be reasonably good. However, there were recurrent issues with the hotel's coffee machine, which was often broken or malfunctioning, further complicating the morning meal experience. Overall, while the breakfast inclusion is appreciated, the execution and quality leave much to be desired.
Reviewers of Hostal Uría have had varied experiences with the beds, citing both positive and negative aspects. On the positive side, some guests found the beds and mattresses to be comfortable and praised the cleanliness of the bedding. However, there are numerous reports of discomfort due to old, sagging and noisy mattresses. Many guests also mentioned that the beds were very narrow and hard with some even having broken slats or visible cigarette burns. The pillows were frequently described as terrible, adding to the overall discomfort. Noise from the beds, whether from creaking slats or squeaky frames, was also a common complaint, disrupting sleep for many. Issues with outdated and worn-out mattresses were frequently mentioned, suggesting a need for upgrades. While a few guests enjoyed a good night's sleep, the general consensus leans towards a need for improvement in bed quality at Hostal Uría.
Hostal Uría, situated in a convenient location, has received mixed reviews concerning its cleanliness. Several guests highlighted positive experiences, noting that some rooms were clean, tidy and comfortable. These reviewers appreciated the service and found the rooms to be generally well-maintained with clean sheets and towels.
However, many reviews pointed out significant issues with cleanliness across various parts of the hostel. Common complaints included dust under the beds, mold in the bathrooms and noticeable stains on walls and bedding. Some guests reported finding hair in the bathrooms and on the beds, indicating sheets had not been changed between stays. There were also mentions of an overwhelming smell of tobacco and discoveries of dirt and personal items from previous guests.
The showers and sinks often had drainage problems and some rooms faced a dirty patio with cigarette butts. Broken and outdated furniture in most rooms added to the discomfort with beds described as particularly uncomfortable and noisy.
In summary, while some guests found Hostal Uría clean and satisfactory, the overall consensus leans heavily towards needing significant improvements in cleanliness and maintenance to meet guest expectations.
Hostal Uría presents a mixed bag when it comes to staff interactions. On the positive side, guests have reported that interactions through electronic means were very quick and efficiently managed and some have appreciated the staff’s kindness and the good service received. There are mentions of the staff being friendly, helpful and providing excellent treatment with prompt and attentive responses to communications. The cleaning staff has also been described as very nice.
However, a significant number of reviews highlight negative experiences with the staff. Guests have pointed out instances of rude and disrespectful behavior, particularly over the phone with some describing the staff as arrogant and despotic. Several guests mentioned that there was no physical reception at the hostel, leading to issues with check-in and a lack of in-person assistance. Reports of poor customer service and unhelpful attitudes from the staff, especially the owner, appear frequently. Complaints include staff failing to take responsibility for issues, not providing solutions and being unpleasant and insulting during communications.
In conclusion, while there are positive notes about staff kindness and efficient electronic communication, many guests have experienced significant issues with the lack of physical reception and negative interactions with staff members.
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Location
The surrounding neighborhood is noted for being both quiet and tranquil, offering a peaceful retreat after a day of sightseeing. Moreover, the ease of parking nearby and the straightforward self-service check-in system add to the hostel's appeal. Guests appreciate the seamless and clear instructions provided for entry, contributing to a hassle-free stay.
In addition to the stellar location, visitors commend the hostel for its cleanliness and good value for money. These aspects, combined with the attentive service and the comfortable accommodations, make Hostal Uría a favored choice for anyone visiting Salamanca.
Breakfast
Beds
Cleanliness
However, many reviews pointed out significant issues with cleanliness across various parts of the hostel. Common complaints included dust under the beds, mold in the bathrooms and noticeable stains on walls and bedding. Some guests reported finding hair in the bathrooms and on the beds, indicating sheets had not been changed between stays. There were also mentions of an overwhelming smell of tobacco and discoveries of dirt and personal items from previous guests.
The showers and sinks often had drainage problems and some rooms faced a dirty patio with cigarette butts. Broken and outdated furniture in most rooms added to the discomfort with beds described as particularly uncomfortable and noisy.
In summary, while some guests found Hostal Uría clean and satisfactory, the overall consensus leans heavily towards needing significant improvements in cleanliness and maintenance to meet guest expectations.
Staff
However, a significant number of reviews highlight negative experiences with the staff. Guests have pointed out instances of rude and disrespectful behavior, particularly over the phone with some describing the staff as arrogant and despotic. Several guests mentioned that there was no physical reception at the hostel, leading to issues with check-in and a lack of in-person assistance. Reports of poor customer service and unhelpful attitudes from the staff, especially the owner, appear frequently. Complaints include staff failing to take responsibility for issues, not providing solutions and being unpleasant and insulting during communications.
In conclusion, while there are positive notes about staff kindness and efficient electronic communication, many guests have experienced significant issues with the lack of physical reception and negative interactions with staff members.
No, Hostal Uría doesn't have any pool.
No, a spa isn't available at Hostal Uría.
Yes, Hostal Uría welcomes dogs.
No, parking facilities aren't available at Hostal Uría.
No, Hostal Uría doesn't have a gym.
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