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Summary of reviewsThe NH Collection Salamanca Palacio de Castellanos is highly praised for its central location in the heart of historic Salamanca, making it an ideal base for exploring iconic landmarks such as the cathedral and the university. Set in a beautifully restored 16th-century palace, the hotel offers picturesque views and a tranquil environment, enhancing its charm and appeal.
The breakfast experience at the hotel is largely positive with guests frequently highlighting the extensive and high-quality buffet. The varied selection includes fresh fruits, juices, good coffee and local products, all served in an organized manner by professional staff. However, some guests noted the breakfast room's small size and occasional overcrowding, as well as the higher cost and reduced variety due to COVID-19 measures.
Dinner service at the hotel is more limited, as there is no on-site restaurant. The bar offers good snacks but closes early, which can be inconvenient for late diners. Despite this, the staff’s helpful recommendations for nearby dining options are appreciated by guests.
Rooms and suites are generally well-received, described as clean, spacious and comfortable with modern amenities. Many rooms offer stunning views of landmarks, adding to their appeal. Some issues were noted with poor soundproofing, street noise and occasional problems with specific amenities, but the overall sentiment is positive regarding the comfort and charm of the accommodations.
The hotel's cleanliness is consistently praised with guests noting the immaculate conditions and diligent housekeeping. The modern and well-maintained property leaves a lasting impression of a high standard of hygiene.
Staff at NH Collection Salamanca Palacio de Castellanos receive consistent accolades for their friendliness, professionalism and attentiveness. From the front desk to the breakfast team, the staff’s commitment to ensuring a pleasant stay is evident.
The WiFi service is generally regarded as excellent, offering fast and reliable connectivity, which is crucial for both leisure and business travelers. Parking options at the hotel, including valet service and facilities for electric cars, are convenient for guests, although some mentioned the tight spaces and high costs.
Family-friendly policies, such as accommodating young children and welcoming pets, make the hotel an excellent choice for families. The spacious and clean rooms, coupled with comprehensive breakfast offerings, contribute to a comfortable stay for families.
The comfortable beds are another standout feature, often described as cozy and providing an excellent night’s sleep. Despite some minor inconsistencies, the general consensus is positive regarding the bedding quality.
As a four-star hotel, NH Collection Salamanca Palacio de Castellanos meets expectations with its good service and amenities, though some suggest that certain areas could use updating. For business travelers, the hotel offers clean, spacious rooms and accommodating staff, making it a suitable choice for business purposes despite the lack of a dedicated business center.
Overall, NH Collection Salamanca Palacio de Castellanos is a favored choice for guests seeking a comfortable, centrally located and charming place to stay in Salamanca. Show more
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Categories
Historic Hotel
Set in a historic palace, this hotel offers a blend of historical charm and modern amenities. The palace's architecture and design reflect the rich heritage of Salamanca, providing a unique and elegant experience.
Hotel Taking Steps Towards Sustainability
This hotel is included in NH Hotels & Resorts' Green Collection, a selection of responsible and eco-friendly hotels. It has achieved a Bioscore level C certification, indicating its efforts as a pioneer of sustainable practices that aim to protect nature and benefit local communities.
Hotel for Honeymoon
This hotel, set in a historic palace, offers elegant accommodations and a central location in Salamanca. The combination of luxury and convenience makes it ideal for a romantic city escape.
Dog Friendly Hotel
This hotel is situated in the heart of historic Salamanca, offering proximity to the Convento de los Dominicos and Salamanca Cathedral. It provides free Wi-Fi. This hotel beautifully blends historic charm with modern comforts. It offers pet-friendly policies allowing dogs and cats while providing food and water bowls.
Romantic Hotel
This hotel offers a luxurious stay in a historic palace, providing a romantic atmosphere with elegant décor and modern amenities. Its central location allows for easy exploration of Salamanca's charming streets and romantic spots.
Hotel near Nightlife Spots
This hotel is located in Salamanca, a city known for its lively nightlife due to its large student population. The hotel offers a bar, room service, and is conveniently located near the city center, making it easy to access the city's nightlife.
Business Hotel
The hotel features meeting rooms and business facilities suitable for corporate gatherings. The historic palace provides a unique setting, and the NH Collection ensures high-quality service and modern amenities.
Hotel with Parking
Provides parking and is centrally located making it easy to explore Salamanca. The hotel combines historical charm with modern amenities, including convenient parking.
EV charging stations
Hotel with Gym
This hotel offers a fitness center for guests looking to maintain their workout routine. It provides modern equipment for a comprehensive workout.
Hotel with EV Charging Stations
This hotel offers two EV charging stations with a charging power of 7.4kW. It is situated in the old part of Salamanca, featuring a stunning inner cloister.
4-Star Hotel
This hotel is housed in a historic palace, offering a blend of historical charm and modern comfort. Its central location provides easy access to Salamanca's main attractions, making it ideal for exploring the city.
Boutique-style Hotel
Family Friendly Hotel
Room Types
Superior Single RoomProviding free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit offers 1 bed.
Superior Twin RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit has 2 beds.
Superior Room with ViewThis air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.
Premium Twin RoomProviding free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit offers 2 beds.
Junior Suite Duplex TwinBoasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite features soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with satellite channels, as well as an inner courtyard view. The unit has 2 beds.
Junior Suite Duplex Twin Extrabed (2 AD + 1 CH)Featuring a private entrance, this air-conditioned suite comprises 1 bedroom and 1 bathroom with a bath and a shower. The suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit offers 2 beds.
Junior Suite Duplex Twin ExtrabedFeaturing a private entrance, this air-conditioned suite comprises 1 bedroom and 1 bathroom with a bath and a shower. The suite provides soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with satellite channels, as well as an inner courtyard view. The unit offers 3 beds.
Small Superior RoomFeaturing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit has 1 bed.
About NH Collection Salamanca Palacio de Castellanos
License: H37/000210
Guest Reviews
8.8
Excellent
Location
Nestled in the heart of Salamanca, the NH Collection Salamanca Palacio de Castellanos boasts an unbeatable location that makes it ideal for exploring the city's historic wonders. Whether you’re aiming to visit the cathedral, the university or just stroll through the old town, everything is merely steps away from this centrally located hotel. Guests consistently rave about its prime position, describing it as "perfect," "fantastic," and "very central," offering convenient access to all major attractions.
The hotel's historic setting, in a beautifully restored 16th-century palace, adds to its charm, providing picturesque views of iconic landmarks such as the Convent of San Esteban. Despite its central location, visitors appreciate the tranquil environment, making it a peaceful retreat after a day of sightseeing.
The NH Collection Salamanca Palacio de Castellanos is also highly praised for its accessibility with many highlighting the ease of walking to key sites. In addition to its remarkable location, guests often mention the nearby parking facilities, allowing for a hassle-free experience even if traveling by car.
Whether staying for leisure or a weekend getaway, the hotel’s position in the historic heart of Salamanca, coupled with its splendid views and top-notch service, ensures an enriching and memorable stay.
Breakfast
Nestled in the heart of Salamanca, the NH Collection Salamanca Palacio de Castellanos offers a breakfast experience that's garnered mixed reviews from its guests. The consensus leans heavily towards positive notes with many guests praising the breakfast as excellent, varied and comprehensive. The buffet is described as abundant and delicious, offering fresh fruits, juices, good coffee and high-quality local products, ensuring a splendid start to the day.
Guests frequently mention the breakfast as a highlight of their stay, pointing out the extensive variety and top-notch quality of the offerings. The sumptuous spreads of cold cuts, cheeses, fresh breads and cooked-to-order options cater to diverse tastes, making it a delightful experience. The breakfast service is often complemented on its organization and the professionalism of the staff with many guests finding the dining experience enjoyable.
However, not all feedback is glowing. Some guests felt the breakfast room itself was small, located inconveniently in the basement and could get crowded. A few reviews pointed out that the breakfast, while good, was somewhat overpriced for what was provided and there were occasional mentions of limited variety and average quality. The shift to table service due to COVID-19 measures also received mixed reactions with some guests missing the former buffet style and expressing concerns about the quality of the service.
Despite these minor setbacks, the breakfast at NH Collection Salamanca Palacio de Castellanos remains a strong aspect of the hotel, largely appreciated for its richness and the quality of food presented. The setting in a historic building adds a touch of charm, enhancing the overall ambiance of the dining experience. For most guests, the breakfast here is a delightful and integral part of their stay in Salamanca.
Dinner
Guests at the NH Collection Salamanca Palacio de Castellanos have a mixed experience regarding dining options. While there is no restaurant on-site, the staff provides useful recommendations for dinner outside the hotel. Notably, the bar offers good snacks, although it stops serving food after 16:00, which can be inconvenient for late diners. The absence of a terrace bar and the overall lack of quality dining facilities have been highlighted as areas for improvement. Moreover, for those arriving by car, parking can be problematic despite some helpful parking facilities. Overall, the hotel's historical charm and staff assistance with luggage stand out as positive aspects amidst some dining and accessibility challenges.
Rooms
The 'NH Collection Salamanca Palacio de Castellanos' offers a variety of rooms and suites that generally receive positive feedback from guests for their comfort and spaciousness. Most of the rooms are described as clean, well-maintained and equipped with modern amenities such as coffee machines and minibars. Many guests appreciate the comfortable bedding and the quality of the bathrooms, which often include luxurious touches and essential amenities.
Several reviews highlight the spacious nature of both standard rooms and suites with many offering stunning views of local landmarks such as the Convento de las Dueñas and San Estéban church. The rooms are described as cozy, beautifully decorated and feature thoughtful details like complimentary drinks and stylish decor.
However, some guests mention issues such as poor soundproofing, noise from the streets, small room sizes in some instances and outdated decor in certain parts of the hotel. There are occasional complaints about specific amenities not working properly, such as room refrigerators or air conditioning and comments about the need for some rooms to be updated or renovated.
Despite these minor drawbacks, the overall sentiment is that 'NH Collection Salamanca Palacio de Castellanos' provides a comfortable and charming stay, enhanced by its historic building and prime location. The hotel is praised for its cleanliness, pleasant atmosphere and the grandeur of its rooms, making it a favored choice for visitors to Salamanca.
Beds
When it comes to bedding at NH Collection Salamanca Palacio de Castellanos, guests are in for a real treat. Review after review praises the beds for their exceptional comfort. Descriptors like "comfortable," "cozy," and "comfy" are commonly used with many guests noting the superior quality of the mattresses and the plushness of the bedding. The consensus is clear: the beds here do not disappoint.
Several reviews highlight the spaciousness of the beds with mentions of large king-size options that offer plenty of room to stretch out. The beds are described as not just large, but also exceptionally comfortable, making for an ideal night's sleep. The bedding itself garners high marks for its comfort and quality, ensuring that guests can sleep well and wake refreshed.
There are a few mentions of inconsistencies with some beds being too hard or sagging, but these are far outweighed by the largely positive feedback. Many guests specifically appreciate the high standards of cleanliness that accompany the comfort with rooms and linens receiving frequent praise.
In summary, if a restful night’s sleep is a priority, the NH Collection Salamanca Palacio de Castellanos seems to be an excellent choice. With their well-regarded beds and bedding, guests can expect to find a level of comfort that stands out even in the competitive realm of luxury hotels.
Cleanliness
NH Collection Salamanca Palacio de Castellanos impresses guests with its impeccable cleanliness, consistently maintained throughout the property. Visitors describe the hotel as spotless with rooms that are not only clean but often exceptionally so. Immaculate surroundings and diligent housekeeping add to the comfort, resulting in an exemplary level of hygiene.
The hotel is lauded for being modern and well-maintained with detailed attention to cleanliness in both common areas and individual rooms. Guests frequently highlight the clean, fresh ambiance of the rooms, further complemented by friendly staff committed to maintaining high cleaning standards.
While the overall picture is highly positive, some reviews indicate occasional issues with room cleaning services. However, these are minor in comparison to the overwhelming praise for the hotel's cleanliness.
In summary, NH Collection Salamanca Palacio de Castellanos sets a high standard for cleanliness in a beautifully maintained setting, offering a comfortable and hygienic stay that leaves guests highly satisfied.
Staff
Guests consistently praised the staff at NH Collection Salamanca Palacio de Castellanos for their exceptional friendliness, professionalism and attentiveness. The front desk staff were particularly noted for their warm welcome and efficient service, often described as multilingual and highly knowledgeable. Guests appreciated the staff's readiness to help, whether with valet parking, checking in or providing local advice. The breakfast team also garnered compliments for their courteous and attentive service. Dog-friendly policies and a welcoming attitude towards pets were other highlights. Overall, the hotel's team was marked by their kindness, competence and commitment to delivering a high standard of hospitality, making stays enjoyable and comfortable for all visitors.
Wi-Fi
The WiFi at NH Collection Salamanca Palacio de Castellanos is generally well-regarded by guests with many highlighting the excellent, fast and reliable internet service. Reviews frequently mention unlimited access and good connectivity with some noting that the WiFi is private and efficient. While a few guests experienced weaker signals or mentioned additional costs for streaming, the majority of feedback points to a strong and superb WiFi experience with prompt customer support when needed.
Parking
The 'NH Collection Salamanca Palacio de Castellanos' offers a range of parking solutions, including valet service and underground facilities suitable for electric cars. Many guests appreciated the secure underground parking, noting it as a significant advantage, especially in a busy city where convenient parking can be a rarity. The valet parking service received positive feedback for its helpfulness and efficiency.
For those driving electric cars, the hotel provides specific parking options, which is a welcome feature. Guests generally found the parking convenient and safe with some highlighting the option of private and supervised parking spaces.
However, some reviews mention that the parking areas are quite tight and challenging to maneuver, which could be a hassle for larger vehicles. Additionally, parking has been described as limited, often requiring guests to seek nearby alternatives. The cost of parking at the hotel is considered high by some and on occasion, it was suggested to park elsewhere due to space limitations or full capacity.
Despite these minor challenges, the overall sentiment is that the availability of parking at the hotel is a notable benefit, accentuating the convenience and security offered by the hotel's various parking services.
Family
NH Collection Salamanca Palacio de Castellanos stands out as a family-friendly destination, praised for its accommodating environment and exceptional service. Families arriving with young children, even unexpectedly, are pleasantly surprised by thoughtful upgrades and the ease of access provided. Clean and well-prepared baby cots are a consistent highlight, along with the courtesy and efficiency of the staff, who go above and beyond to make stays comfortable.
With spacious family suites and rooms designed to cater to both adults and children, the hotel ensures a relaxing experience for all. Guests appreciate the comfortable and clean accommodations, as well as the comprehensive breakfast offerings. The atmosphere is described as perfect for small families or couples, emphasizing the hotel's adaptability and welcoming nature.
Moreover, the convenience of staying with a pet further enhances the family-oriented appeal of the hotel. The attentive and friendly service, particularly from the reception, who assist with luggage and other needs, contributes to a seamless family stay. All in all, NH Collection Salamanca Palacio de Castellanos provides an ideal setting for families seeking comfort and quality service during their travels.
4 Star
The NH Collection Salamanca Palacio de Castellanos is recognized as a four-star hotel offering a range of notable services and facilities characteristic for its rating. Guests often highlight the good service and complete accommodations, including typical four-star amenities. For those familiar with European standards, it matches what one might expect from a four-star hotel in France, providing a quality service that lives up to its designation.
However, some guests feel that certain aspects, such as the small room sizes and aged facilities, do not fully correspond to a four-star level. The lack of soundproofing and limited size of the breakfast room also detract from the expected comfort associated with this rating. Despite these critiques, the overall sentiment remains positive with many guests finding it a great stay for a four-star hotel.
Business
NH Collection Salamanca Palacio de Castellanos is a business-friendly hotel noted for its clean and spacious rooms, which offer comfortable accommodations for business travelers. The hotel staff is frequently praised for being helpful and polite, particularly in catering to business needs. The facilities are well-suited for business purposes, featuring great lobbies ideal for meetings and good workspace in the rooms. While the hotel lacks a dedicated business center, it does provide some business amenities and conference rooms to support professional endeavors. Overall, the hotel is ideal for business trips with good cleaning services and supportive staff enhancing the business travel experience.
Historic
Located in the heart of Salamanca's historic center, the NH Collection Salamanca Palacio de Castellanos offers guests the unique experience of staying in a beautifully restored 15th-century palace. The hotel seamlessly blends old-world charm with modern comforts, capturing the essence of its ancient origins while providing all the amenities of contemporary hospitality.
The striking architecture and elegant, tastefully decorated interiors make the hotel a magnificent establishment, perfect for those who appreciate history and culture. The building itself is a historical monument, boasting beautifully preserved features that take guests back in time. The meticulous restoration has maintained the historical themes and charm, from the spacious and comfortable rooms to the grand lobby and traditional building design.
Guests are treated to panoramic views of historic sites, including the nearby Convent of San Esteban and enjoy the hotel's central location amidst Salamanca's historic landmarks. Whether for its beautiful design, historic feel or strategic location, this hotel stands out as a stately structure that offers a regal experience in one of Spain's most historically rich cities.
Boutique-Style
Nestled in a unique building, the NH Collection Salamanca Palacio de Castellanos stands out with its charming and elegant boutique decor. Guests frequently commend its well-designed boutique-style rooms and the traditional architecture that exudes a personal ambiance. This beautiful hotel offers a delightful boutique experience characterized by lovely and unique boutique charm, blending somewhat old-fashioned elegance with modern comforts. The overall boutique layout and design of the hotel enhance its distinctive and charming aura, creating a memorable stay for those who appreciate unique and charming accommodations.
Romantic
Located in the serene and intimate setting of Salamanca, the NH Collection Salamanca Palacio de Castellanos offers a deeply romantic ambiance perfect for couples and honeymooners. The sophisticated romantic vibe is enhanced by the lovely rooms, many of which provide breathtaking views ideal for a romantic stay. Guests have found the hotel's romantic lighting and luxurious terrace room to be particularly enchanting. The patio terrace is another highlight, perfect for a romantic evening under the stars. The romantic fairytale-like setting of this hotel makes it a wonderful choice for a romantic getaway, offering a luxurious spot to enjoy a drink at night. The romantic views and ambiance throughout the property set the ideal stage for couples looking to make special memories together.
Dog Friendly
At NH Collection Salamanca Palacio de Castellanos, travelers who bring along their furry companions can expect a pet-friendly experience marked by attentiveness and care. Dogs are not only allowed but warmly welcomed with the hotel going to great lengths to ensure pets are safe and comfortable. The staff's dog-friendly attitude is evident, showing both consideration and thoughtful provision for the pets' needs.
Guests who traveled with their dogs found that their pets received a warm reception, complete with excellent attention from the staff who were attentive to their four-legged friends. The hotel generously provides dog beds, bowls, treats and additional amenities like a gift ball, ensuring a spoiled experience for the pets. Although dogs are restricted from certain areas, such as the breakfast room and other hotel zones beyond the reception, the clear rules and transparent dog fees detailed at booking help manage expectations effectively.
Overall, the hotel's dog-friendly facilities include feeding bowls, comfortable bedding and thoughtful touches that cater specifically to pets, making it a favored choice for travelers who wish to bring their dogs along. While some restrictions apply, the efforts to make pets feel welcomed and pampered make NH Collection Salamanca Palacio de Castellanos a commendable option for pet-owning guests seeking accommodation in a great location.
No, NH Collection Salamanca Palacio de Castellanos doesn't have any pool.
No, a spa isn't available at NH Collection Salamanca Palacio de Castellanos.
Yes, NH Collection Salamanca Palacio de Castellanos welcomes dogs.
Yes, parking facilities are available at NH Collection Salamanca Palacio de Castellanos.
Yes, NH Collection Salamanca Palacio de Castellanos has a gym.