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Sercotel Las Torres

Salamanca , Concejo, 4-6 (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSercotel Las Torres in Salamanca is highly praised for its exceptional location right on Plaza Mayor, providing immediate access to the city's historical attractions and amenities. Guests marvel at the stunning views from the rooms and appreciate the tranquility despite the central location. The hotel’s breakfast receives accolades for its variety, quality and the picturesque dining room overlooking the square, making it a memorable part of the stay.

While the rooms are often described as compact, they are clean and comfortable. Family rooms are especially noted for their spaciousness. Although some maintenance issues and layout challenges are mentioned, the overall cleanliness and comfort make the accommodations satisfactory for shorter visits.

The hotel staff excels in hospitality, providing warm, friendly and professional service across all departments, significantly enhancing the guest experience. The free Wi-Fi generally performs well, despite occasional connectivity issues reported by some guests.

As a family-friendly hotel, Sercotel Las Torres offers spacious rooms and considers the needs of families traveling with children, featuring amenities like baby beds and accessible facilities. The vibrant nightlife in the area can occasionally lead to noise disturbances, though effective soundproofing in rooms mitigates this for most guests.

The beds are usually comfortable and clean, though some variations in experience are noted depending on the room type. The three-star hotel delivers a reliable experience with a favorable balance of quality and price, though some guests feel that the offerings can at times appear more aligned with a four-star standard due to the quality service provided.

Overall, Sercotel Las Torres stands out for its prime location, attentive staff and family-friendly atmosphere, making it an ideal choice for travelers looking to explore Salamanca’s rich cultural heritage.
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Dog Friendly Hotel

Located on Salamanca's Plaza Mayor, this hotel offers a prime location for exploring the city with your dog. The hotel's modern amenities and proximity to outdoor spaces make it a convenient choice for pet owners. Some rooms have hydro-massage showers.

Hotel near Nightlife Spots

Located on Concejo, the hotel is centrally located, providing easy access to the nightlife around Plaza Mayor. Its proximity to various bars and clubs ensures a vibrant experience for guests.

Accessible Hotel

This hotel is listed as having accessible facilities.

3-Star Hotel

This hotel is located on Salamanca's famous Plaza Mayor, offering an excellent location for sightseeing. It provides free bicycle rental and rooms with free WiFi and some rooms have a hydro-massage shower.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Room Types

Twin Room These modern, air-conditioned rooms feature satellite TV, 1 double bed or 2 single beds, and free WiFi. All have a private bathroom.

Single Room This smaller, air-conditioned room overlooks an interior courtyard. It has satellite TV, free WiFi and a minibar. It comes with a private bathroom.

Double or Twin Room with Balcony and Square Views This room features a balcony, 1 double bed or 2 single beds, and air conditioning

Family Double Room This family room has air conditioning. It also features satellite TV, free WiFi and a private bathroom.

Budget Double Room This double room features air conditioning. These rooms do not have exterior views.

Double Room Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The double room features air conditioning, soundproof walls, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

About Sercotel Las Torres

License: H37/00002

Guest Reviews

8.1

Very Good

Location

The location of Sercotel Las Torres in Salamanca has left guests thoroughly impressed, repeatedly highlighting it as the hotel's standout feature. Situated right on the iconic Plaza Mayor, this hotel offers visitors immediate access to the central square and all the historical attractions of the city. The unparalleled positioning allows guests to easily explore the heart of Salamanca with many key sights just steps away.

Rooms provide stunning views of Plaza Mayor, adding an exceptional visual experience to their stay. Despite being centrally located in such a bustling area, guests noted the tranquility of their accommodations, making it ideal for a restful night's sleep. The convenience extends to transport and amenities with everything from shopping streets to notable monuments within a comfortable walking distance.

While the surroundings may get lively, especially when nightclubs close early in the morning, the hotel's advantages such as cleanliness, comfort and friendly staff far outweigh this minor inconvenience. The fantastic location is complemented by the warm service, making it an exemplary choice for those wishing to immerse themselves fully in the cultural and historic vibrancy of Salamanca. Whether visiting for a short trip or an extended stay, the centrality and convenience of Sercotel Las Torres position it as a prime hub for any traveler looking to explore this charming city.

Breakfast

'The breakfast experience at Sercotel Las Torres is distinguished by its excellence, variety and breathtaking views. Guests consistently praise the abundant and varied offerings of the buffet, which serves a delightful assortment of Spanish specialties, pastries, fresh fruit and hot dishes. The atmosphere in the dining room, overlooking the majestic Plaza Mayor, adds a unique charm, turning breakfast into a visual and gustatory delight.

Visitors appreciate the quality and taste of the food, noting that it surpasses expectations. Regular compliments highlight the hearty and complete nature of the breakfast with everything from traditional churros and chocolate to healthier options for those with dietary restrictions. The breakfast timing, extended until late morning, accommodates both early risers and late sleepers, ensuring a relaxed start to the day.

Additionally, the hotel staff receives accolades for their friendly and attentive service, enhancing the overall breakfast experience. Despite a few comments suggesting more fruit variety or improvements in soundproofing, the general consensus is overwhelmingly positive. Guests frequently mention that the breakfast is worth the additional cost and is among the standout features of their stay.

In summary, breakfast at Sercotel Las Torres is highly recommended for its diverse, high-quality offerings, exceptional customer service and unparalleled views of Plaza Mayor, making it an integral and memorable part of the hotel stay.

Rooms

Guests of Sercotel Las Torres have shared a mix of impressions about the rooms. Many reviews highlight the compact size of the rooms with several describing them as small, cramped or even tiny. Room layouts seem to pose challenges with some beds positioned against walls and narrow spaces making movement difficult. Bathrooms also receive frequent mentions for being small and sometimes in need of renovation with issues like low water pressure and outdated fixtures being common complaints.

On a positive note, the rooms are often described as clean and comfortable with some reviewers appreciating the cozy atmosphere despite limited space. Guests who opted for rooms with views, especially those overlooking Plaza Mayor, found the vistas delightful and emphasized the quietness of such rooms despite the hotel's central location. The family's rooms receive commendations for their spaciousness and suitability for accommodating multiple people.

Comfort features such as comfortable beds and good soundproofing are acknowledged by some guests. However, others note issues with insufficient electrical outlets, dim lighting and a lack of privacy due to frosted glass bathroom doors.

Overall, while the room sizes and some maintenance issues may not meet everyone's expectations, the cleanliness, comfort and prime location of the hotel provide a pleasant stay for shorter visits or those prioritizing centrality and cleanliness over spaciousness.

Beds

The beds at Sercotel Las Torres receive generally positive comments from guests with many expressing satisfaction with their comfort. Numerous reviewers highlight the beds as "very comfortable," "super comfortable," and "great," praising the good mattresses and bedding. Cleanliness is also a common theme with beds and bedsheets described as clean and pristine.

However, some reviews indicate that the experience may vary significantly depending on the room and bed type. Double rooms sometimes have beds pressed against the wall, making access difficult and uncomfortable for two people. Several guests found the double beds to be small and cramped. Additionally, the bunk beds, particularly in family rooms, drew criticism for feeling unsafe and being generally uncomfortable.

There are also mentions of soft and occasionally too soft, mattresses. Some beds have been described as slightly slanted or with deformed springs, leading to discomfort. A few guests noted issues with noise and instability from the beds.

In summary, while the beds at Sercotel Las Torres are often lauded for their comfort and cleanliness, there are occasional issues related to bed size, placement and the condition of the mattresses that some guests may find problematic.

Cleanliness

Sercotel Las Torres in Salamanca garners mixed reviews regarding its cleanliness. Many guests praise the hotel for its immaculate condition, noting that both rooms and common areas are consistently clean. Phrases like "impeccable cleanliness," "very clean and nice rooms," and "everything very clean" recurrently describe the overall ambiance. Many guests were particularly satisfied with spotless rooms, clean sheets and well-maintained facilities, even mentioning that cleaning staff were helpful and attentive.

However, there are occasional criticisms concerning specific areas. Some guests pointed out issues, such as unclean bathrooms, dusty air and neglected details like yellowing shower cabins and remnants of soap from previous guests. Despite these occasional slip-ups, the hotel is frequently highlighted as being in good order and guests generally appreciate its comfortable and clean environment.

Overall, Sercotel Las Torres enjoys a positive reputation for cleanliness but has some room for improvement to address the minor, yet notable, lapses.

Staff

'Sercotel Las Torres' boasts an exceptional team, consistently highlighted by guests for their warmth and professionalism. The hotel's staff is described as lovely, friendly and super attentive, contributing significantly to a welcoming atmosphere. From reception to cleaning services, every member of the team displays a genuine willingness to help, ensuring an efficient and cordial experience. Receptionists, in particular, are noted for their efficient service and readiness to assist with any inquiries or issues, exemplified by staff like Marisol and Irene who have been praised by name.

Guests appreciate the proactive and kind nature of the staff, which ranges from providing helpful information and maps to promptly addressing maintenance issues. This commitment extends to various areas of the hotel, including the breakfast service, where the personnel are attentive and accommodating to specific guest needs.

The staff's combination of attentiveness, genuine kindness and professionalism creates a hospitable and pleasant environment that many guests remark on. Whether it's the warm reception upon arrival or the continuous supportive assistance throughout the stay, the team at Sercotel Las Torres truly exemplifies outstanding hospitality.

Wi-Fi

The Wi-Fi at Sercotel Las Torres received mixed reviews from guests. Many highlighted its positive aspects, mentioning the fast, reliable and strong signal in most areas with good connectivity and excellent performance noted in the rooms. Free Wi-Fi was appreciated by guests who found it accessible and effective for their needs. However, some guests experienced issues such as weak signals, constant cuts and an unreliable connection, particularly in their rooms. A few reviews also pointed out that the Wi-Fi struggled to load certain web pages and faced overall performance challenges. Additionally, one review mentioned difficulty in finding the Wi-Fi code in the room itself. Despite these occasional drawbacks, the overall sentiment towards the Wi-Fi at Sercotel Las Torres leaned more favorably from the guests who reported a positive experience.

Family

Sercotel Las Torres offers a family-friendly stay in the heart of the city with amenities designed to cater to families traveling with children. The hotel provides spacious family rooms that are clean and cozy, featuring separate areas and even great bathtubs for shared use. Some rooms are suitable for wheelchair users, ensuring inclusive accommodation for all guests. Families have highlighted the comfort and cleanliness of the rooms, which can accommodate baby carriages and offer baby beds and treats.

The hotel's prime location near Plaza Mayor makes it convenient for family outings and picnics, adding to its appeal as a family-friendly destination. Guests appreciated the excellent value for money and the helpful advice on dining options nearby. Parking and easy access to the pedestrian area add to the convenience for families traveling by car.

While some found the rooms a bit small and had issues with noise, the overall consensus is positive, emphasizing the hotel's welcoming atmosphere and attentive service. A comfortable and enjoyable experience for children, combined with practical amenities, makes Sercotel Las Torres a recommended choice for families visiting the area.

Nightlife

Situated in the center of the historic area, Sercotel Las Torres offers guests a unique blend of convenience and vibrancy, making it a prime spot for those keen to explore the nightlife of the city. Its proximity to all major tourist spots ensures that visitors can easily get around without needing to travel far. This area is particularly appreciated for its diverse selection of places to eat and drink, contributing to a lively atmosphere.

However, the vibrant nightlife comes with a trade-off: the potential for street noise. Some guests have mentioned that the hustle and bustle of the streets, including people talking loudly and noise from nearby restaurants, can be heard from the rooms, occasionally interfering with a good night’s sleep. Certain rooms also experience noise from rooftop machinery, notably from air conditioning units.

Despite these factors, many guests have found the hotel unexpectedly tranquil, thanks to soundproof windows and good room soundproofing, which significantly diminish the noise. For those who prioritize nightlife and an unbeatable central location over absolute quiet, Sercotel Las Torres remains a compelling choice.

3 Star

Sercotel Las Torres is a three-star hotel that delivers a reliable and consistent experience with several standout features, though it does come with some drawbacks. Guests appreciate its excellent location, which is ideal for exploring the city, despite being in a pedestrian zone that necessitates a walk from available parking. Rooms are comfortable, functional, clean and modern with family-friendly options and a good layout for accommodating children. The soundproofing from the inner courtyard ensures a quiet stay despite the central location.

The hotel strikes a balance in terms of value for money with many guests noting that it offers good quality for its price range. However, some reviews mention that the cost can feel high for a three-star establishment, especially considering the limited parking options and the need to walk with luggage. The breakfast receives mixed feedback; while some find it adequate for a three-star rating, others feel the quality could be improved. Nonetheless, the buffet is of very good quality and the dining staff are friendly and attentive, adding to a positive dining experience.

Additional facilities are consistent with a three-star rating, though some criticize elements like the lack of advanced lighting and a smart TV in the rooms. Despite these limitations, many guests note that the hotel feels more upscale, akin to a four-star experience, due to the quality of service and attention to detail. Overall, Sercotel Las Torres offers a solid stay with commendable aspects that make it a good choice for travelers who prioritize location and a family-friendly environment.

Accessible

Sercotel Las Torres presents a mixed experience for guests with disabilities. While the hotel offers a central location with organized, accessible parking nearby, guests reported several issues. Some found the hotel suitable for wheelchair users and appreciated features like an elevator to all rooms and accessible amenities. However, many reviews noted that the hotel is not very easily accessible, especially for wheelchair or mobility-impaired individuals. Rooms often had layout issues, lacked adequate space and had accessibility difficulties. The height of the bathtub's rim posed challenges for elderly guests. Despite these issues, the staff was responsive in providing information and solutions, particularly regarding parking in the pedestrian area. The overall accessibility of the hotel remains complicated and inconsistent, highlighting a need for improvements.

Dog Friendly

Sercotel Las Torres stands out as a dog-friendly haven, welcoming pets with open arms and thoughtful amenities. Guests frequently highlight the provision of comfortable dog beds and bowls, often accompanied by additional touches like snacks and treats, all of which earn high marks for attentiveness. Many appreciate the quiet and restful environment, which is ideal for both pets and their owners.

Although there is an extra fee for pets, typically around 16 euros per night, visitors feel the attention to pet care justifies the cost. Reviews commend the hotel for its cleanliness and the exceptional preparation for pet stays, including welcome kits that sometimes feature hygiene products, bones and other surprises.

However, it’s important to note that pets do not have access to the restaurant—something to keep in mind when planning a stay. Despite this minor inconvenience, the overall feedback is overwhelmingly positive with guests valuing the ability to travel with their furry companions and the careful consideration given to their needs. The hotel embodies a genuine pet-friendly ethos, making it a recommended choice for travelers with pets.

No, Sercotel Las Torres doesn't have any pool.

No, a spa isn't available at Sercotel Las Torres.

Yes, Sercotel Las Torres welcomes dogs.

No, parking facilities aren't available at Sercotel Las Torres.

No, Sercotel Las Torres doesn't have a gym.

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