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Summary of reviewsHampton Inn Salem, MA stands out as a top choice for travelers seeking convenience, comfort and excellent service. The hotel’s central location makes it an ideal base for exploring Salem’s historic attractions, restaurants and shops, all accessible on foot. Guests consistently commend the cleanliness and modern design of the rooms, noting their spaciousness, comfort and practical amenities like microwaves, refrigerators and coffee makers.
The complimentary breakfast is frequently lauded for its variety and quality, featuring fresh and well-prepared items that cater to both adults and children. The breakfast staff is also recognized for their professionalism and friendliness, adding to the positive dining experience.
The hotel's exceptional cleanliness extends throughout the property, from guest rooms to common areas with many guests appreciating the thorough daily housekeeping. The staff across all departments, from the front desk to valet attendants, are celebrated for their friendliness, efficiency and willingness to help, contributing to a welcoming atmosphere.
The free high-speed WiFi is noted for its reliability and strong connection, making it suitable for both leisure and business needs. Business travelers also find the hotel well-equipped for their requirements with a conducive environment for work-related activities and efficient handling of reservations and check-ins.
For those focusing on fitness, the hotel’s gym and indoor heated pool receive high marks for their cleanliness, modern equipment and overall maintenance. These facilities contribute to a well-rounded fitness and recreational experience.
Parking options, including secure underground and valet services, are convenient and appreciated by guests, although some feel the additional fees are a bit high. Regardless, the safety and accessibility of parking options are highly valued.
Dog owners will find the Hampton Inn Salem particularly accommodating with its pet-friendly policies and designated areas, ensuring a pleasant stay for both pets and their owners.
Finally, the beds at the hotel are frequently described as extremely comfortable with many guests highlighting the quality of the mattresses and bedding, ensuring a good night's rest.
In summary, the Hampton Inn Salem, MA provides a well-rounded and satisfying experience for all types of travelers, making it a reliable choice for a memorable stay in Salem. Show more
Read review summaries for all categories
Categories
Hotel with Free Wi-Fi
Provides free Wi-Fi access, ensuring guests can easily connect online. Part of the well-regarded Hampton Inn brand, known for clean and comfortable accommodations.
Business Hotel
This Hampton by Hilton hotel typically features a business center and a meeting room. It offers complimentary Wi-Fi and free breakfast, providing practical amenities for business travelers.
Hotel with Parking
This hotel in Salem offers multiple parking options, including onsite and underground parking, with secure indoor and garage availability.
EV charging stations
Accessible Hotel
Identified as an accessible hotel, this property provides accessible accommodations and is part of a brand generally recognized for its accessibility features.
Hotel with Gym
This hotel provides a fitness center for guest use.
Hotel with Indoor Pool
This hotel offers an indoor swimming pool that is consistently reviewed as fabulously clean. It provides a reliable and well-maintained indoor pool experience for guests.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
3-Star Hotel
Hotel with Heated Pool
Room Types
King RoomThis double room offers a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
King Room with Accessible Tub - Mobility and Hearing Access/Non-SmokingThis double room features a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
King Room - Hearing Access/Non-SmokingThis double room features a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Queen Room with Two Queen BedsThis quadruple room features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-SmokingThis quadruple room provides a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
Queen Room with Two Queen Beds - Hearing Access/Non-SmokingThis quadruple room provides a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
Location
The Hampton Inn Salem, MA offers an enviable location right in the heart of Salem, making it ideal for anyone looking to explore this historic city. With numerous reviews highlighting its proximity to major attractions, shops and restaurants, guests find it extremely convenient to get around on foot without needing to drive. The hotel is only a short walk to key sites such as Essex Street and the commuter rail to Boston, placing visitors in an excellent position to take in all the local sights. The central position of the hotel allows for easy access to dining and shopping options, making it a perfect spot for tourists aiming to immerse themselves in Salem’s charm. Cleanliness, a friendly staff and comfortable accommodations further enhance the appeal of this well-situated hotel, ensuring a pleasant stay for all its guests.
Breakfast
Hampton Inn Salem in Massachusetts has earned consistent praise for its breakfast offerings, which many guests found to be a stand-out feature. The complimentary breakfast is frequently highlighted as an excellent start to the day with a variety of options that cater to both adults and children. A common theme in the reviews is the freshness and quality of the food, including freshly prepared items and pastries. Many guests appreciated the breakfast area's layout and cleanliness, as well as the constant availability of coffee and tea.
Staff performance is another area that received commendations with several reviewers noting the professionalism and kindness of the breakfast crew. While there are mentions of the breakfast being basic or needing more variety, the overall sentiment is overwhelmingly positive with words like "amazing," "wonderful," and "awesome" frequently used to describe the experience. Many guests also valued the convenience and cost-effectiveness of the included breakfast, which added to their satisfaction with the hotel stay. Despite a few critiques, the general consensus is that the breakfast at Hampton Inn Salem provides a delightful and welcoming start to the day.
Rooms
The rooms at Hampton Inn Salem, MA are consistently praised for their cleanliness, spaciousness and comfort. Many guests highlight the modern design and functional layout, complemented by amenities such as large showers, pillow-top mattresses and plenty of storage space. Rooms are described as bright, often featuring great views and large windows. The property’s position in Salem is convenient with many local attractions within walking distance.
Guests appreciate the well-equipped rooms, including microwaves, coffee makers, refrigerators and nice toiletries. The decor is noted as beautiful and modern, contributing to a cozy atmosphere. Despite some occasional issues, such as inadequate curtains or maintenance mishaps, the majority of reviews emphasize that the rooms are very clean, regularly well-maintained and provide a peaceful stay.
The hotel’s breakfast offerings were frequently mentioned positively, adding to the overall experience. Whether traveling for leisure or business, guests find the accommodations at Hampton Inn Salem, MA to exceed their expectations, making it a reliable choice for a pleasant stay.
Beds
The beds at the Hampton Inn Salem, MA have left a strong impression on guests, especially in terms of comfort. Many reviewers have described the beds as comfortable with numerous mentions of the beds being comfy, very comfy and even super comfortable. Guests appreciated the high quality of the mattresses and several remarked that they were among the most comfortable they've experienced in hotels. The bedding, praised for being clean and the pillows, noted for their comfort, contributed significantly to a pleasant sleeping experience.
However, there were a few remarks about the beds being too hard or a bit uncomfortable. Some guests also mentioned that the bed frames could be loud and that there were occasional small issues like stains on the bedding or indentations in the mattresses. Despite these occasional concerns, the overall consensus paints a positive picture with the comfort of the beds frequently enhancing the overall quality of guests' stays.
If you're looking for a place to rest well in Salem, the Hampton Inn appears to be a solid choice with many guests enjoying clean and modern accommodations that promise a good night's sleep.
Cleanliness
The cleanliness of Hampton Inn Salem, MA has garnered significant praise from guests. Reviewers consistently mention that the entire hotel, from common areas to guest rooms, is exceptionally clean and well-maintained. Many highlight the spacious, modern and comfortable rooms, which are thoroughly cleaned on a daily basis. The amenities and facilities, including the breakfast area and indoor pool, also receive commendations for their spotless condition. Furthermore, the welcoming and friendly staff contribute to the overall positive experience by maintaining a clean and orderly environment throughout the property. Despite a few critiques regarding specific areas needing more attention, the majority of visitors emphasize the hotel's high standards of cleanliness and upkeep.
Staff
The staff at Hampton Inn Salem, MA, consistently receive high praise for their friendliness and helpfulness. Guests frequently describe the staff as super friendly, accommodating and welcoming. The front desk staff, housekeeping and valet attendants stand out for their professionalism and exceptional service. Visitors noted that every staff member, from the front desk to the parking attendants, was enthusiastic and willing to assist in any way possible. Guests appreciated the staff's politeness, efficiency and willingness to go the extra mile to ensure a pleasant stay. There were isolated comments about less positive interactions, but overwhelmingly, the reviews highlight a team that is warm, approachable and deeply committed to providing excellent service.
Wi-Fi
Visitors to the Hampton Inn Salem, MA, consistently highlight the hotel’s remarkable WiFi service. Guests appreciated the strong and reliable WiFi connection that remained steady without dropping. Whether in the lobby, rooms or common areas, the WiFi delivered excellent speeds, making it suitable for tasks ranging from streaming to video calls and business needs. The hotel offers free, high-speed internet access included in the room rate, which visitors found to be a valuable amenity. Despite a couple of reported issues with connecting via QR code and some minor miscommunication regarding WiFi access by the front desk, the overall consensus points to a positive experience with the hotel's internet service, meeting and often exceeding guests' expectations.
Gym
The gym at Hampton Inn Salem, MA receives high praise from guests, who frequently comment on its cleanliness, spaciousness and the quality of the equipment. Described as immaculate, well-maintained and top-notch, the gym facilities provide a pleasant workout experience. The exercise room is noted for being well-equipped and accommodating to various fitness routines. Additionally, guests appreciate the beautiful pool that complements the gym area, creating a well-rounded fitness center. Despite a few remarks about the gym being small, it remains a valued amenity among visitors due to its excellent upkeep and functionality. Overall, the gym and accompanying pool facilities stand out as a solid highlight of the hotel.
Pool
The Hampton Inn in Salem, MA, features a well-maintained and clean indoor heated pool that guests have found to be both impressive and inviting. Visitors frequently describe the pool as amazing, fantastic and luxurious. The pool area is noted for being spotless and spacious with facilities that cater to both families and fitness enthusiasts. Kids particularly enjoy the pool, making it a family-friendly amenity. While some guests consider the pool a bit small, many appreciate its warmth and cleanliness, along with the provided towels. The addition of a gym area further enhances the appeal, creating an overall excellent recreational space within the hotel.
Parking
The Hampton Inn Salem, MA offers a range of parking options that guests generally find convenient and secure. The hotel provides both onsite and underground parking with easy access to the hotel lobby, making it a practical choice for travelers. Many guests have praised the facility for its safety, particularly highlighting the secure indoor and garage parking.
Valet parking is available and has received positive remarks for its convenience with several guests appreciating the option despite the additional cost. However, the parking fees, ranging from $18 to $50 per night, have been a point of contention for some, as several guests feel that parking should be included in the room rate or find the cost to be on the higher side. Despite this, the overall sentiment is that the convenience and safety of the parking options outweigh the extra expense.
In summary, while the parking situation at Hampton Inn Salem, MA comes with additional fees, the secure and accessible arrangements make it a reliable choice for those prioritizing convenience and vehicle safety during their stay.
Business
Hampton Inn Salem in Massachusetts proves to be a commendable choice for business travelers. The lobby is well-suited for business activities, offering an environment designed for productivity. Guests appreciate the hotel's fast and efficient check-in process, which is particularly beneficial for those on tight schedules. The property handles corporate bookings with ease, whether made directly or through third-party platforms.
Reserved rooms are noted and managed efficiently, ensuring a smooth experience even in cases of cancellations or changes made via the hotel's website. This business-friendly hotel seamlessly accommodates the needs of those traveling for work, making it a reliable option for conducting meetings and other business-related activities.
Dog Friendly
The Hampton Inn Salem in MA is widely recognized for its welcoming dog-friendly environment. Guests appreciate the hotel's pet-friendly amenities and accommodating dog-friendly policies. The hotel features specific areas designated for pets, ensuring convenience for pet owners. It is clear that pets are welcomed warmly, although there are suggestions for assigning specific rooms for guests with pets to avoid any leftover smells for subsequent visitors. Overall, the positive feedback highlights the hotel's commitment to being dog-friendly, making it a great choice for travelers with furry companions.
Yes, Hampton Inn Salem, Ma has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hampton Inn Salem, Ma.
Yes, Hampton Inn Salem, Ma welcomes dogs.
Yes, parking facilities are available at Hampton Inn Salem, Ma.