Salem44.95107800,
-122.99206000,
1775 Freeway Court Northeast(Show on Map)
7.4
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsComfort Inn & Suites Salem Northeast receives numerous positive reviews focusing on its various aspects. The hotel's location is highly regarded for its convenience, being easily accessible from the freeway and close to downtown, the Capitol, stores and dining options. This strategic position makes it an excellent choice for both business and leisure travelers. The presence of a security guard adds a sense of safety for guests, although some note occasional noise due to its proximity to the freeway.
The breakfast service generally earns favorable reviews for its variety and quality, featuring items like sausage and scrambled eggs which are particularly appreciated. However, opinions on breakfast are mixed with some guests finding it only satisfactory or subpar.
Room reviews are mostly positive with many guests praising the spacious, clean and well-furnished accommodations that include practical amenities like tables, chairs and good lighting. Comfortable beds contribute to restful stays, although there are occasional complaints about odors and cleanliness issues in the bathrooms. Despite these minor drawbacks, many guests find the rooms suitable for short stays and appreciate the attentive staff.
Cleanliness is a strong point for Comfort Inn & Suites Salem Northeast. Guests consistently praise the spotless condition of the hotel and the friendly, accommodating staff who enhance the welcoming atmosphere. Minor maintenance issues such as vending machines and bathroom fixtures occasionally detract from the experience, but overall, the hotel is noted for its high cleanliness standards.
The staff receives high marks for their exceptional friendliness, helpfulness and efficiency. Positive mentions are frequent with specific employees being recognized for their excellent service. The check-in process is described as fast and efficient and the staff's helpfulness adds value to guests' experiences.
The pool and hot tub facilities are highly praised for their cleanliness and upkeep, significantly contributing to guests' enjoyment. The availability of these amenities, combined with the comfort of the hotel's beds, enhances the overall stay for many visitors.
In summary, Comfort Inn & Suites Salem Northeast is a well-reviewed hotel that stands out for its convenient location, comfortable and clean rooms, friendly staff and enjoyable amenities like the pool and hot tub. While there are occasional criticisms regarding breakfast and minor maintenance issues, the overall sentiment is that it provides a reliable and pleasant stay for travelers. Show more
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Categories
Hotel with Swimming Pool
This hotel offers a refreshing indoor pool and hot tub. It is known for its convenient amenities.
Heated Pool
Hotel with Parking
The hotel provides parking for its guests. It is also conveniently located near the Oregon State Capitol.
Accessible Hotel
This hotel provides wheelchair access and accessible rooms with features like roll-in showers and accessible toilets. It also offers an indoor heated pool and hot tub.
Hotel for Honeymoon
Business Hotel
Hotel with Gym
Hotel with Heated Pool
Room Types
King Room - Disability Access/Non-SmokingThis disability access room features cable TV with satellite channels, a microwave, a refrigerator and a coffee maker.
King Room - Non-SmokingThis room features cable TV with satellite channels, a microwave, a refrigerator and a coffee maker.
Queen Room with Two Queen Beds - Non-SmokingThis room features cable TV with satellite channels, a microwave, a refrigerator and a coffee maker.
King Suite - Non-SmokingThe spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath and a shower. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a sofa. The unit offers 2 beds.
Queen Suite - Non-SmokingThe spacious double room offers air conditioning, a coffee machine, as well as a private bathroom featuring a bath and a shower. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a sofa. The unit offers 2 beds.
King Room - Accessible/Non-SmokingThe double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as heating. The unit offers 1 bed.
Efficiency King Suite - Non-Smoking
King Suite - Non-Smoking
Queen Suite with Three Queen Beds - Non-Smoking
Queen Room - Non-SmokingThe unit has 1 bed.
Guest Reviews
7.4
Good
Location
Comfort Inn & Suites Salem Northeast boasts a highly convenient location that guests often praise for its proximity to the freeway, making it easily accessible for travelers. The hotel's position just off I-5 is particularly noted for the ease of getting on and off the freeway. Many guests appreciate its closeness to downtown, the Capitol, stores and dining options, which makes it a practical choice for visitors looking to explore the area or attend to business.
The location strikes a balance between convenience and functionality, often described as perfect for those prioritizing both location and cost. Cleanliness and attentive staff are additional positive points mentioned in the reviews. Some guests have highlighted the presence of a security guard, which adds to the feeling of safety at the hotel.
However, a few reviews indicate that the location can be a bit noisy, possibly due to its proximity to the freeway and one guest mentioned concerns about the neighborhood. Despite these minor drawbacks, the overall sentiment leans in favor of Comfort Inn & Suites Salem Northeast as a reliable choice for a strategically located hotel with good amenities.
Breakfast
The breakfast at Comfort Inn & Suites Salem Northeast generally receives positive feedback from guests. Many reviews highlight that the breakfast is good with phrases like "very good," "good variety," and "tasty and plentiful" frequently mentioned. Some guests described it as "amazing," "great," and even "excellent," specifically noting standout items like sausage and scrambled eggs. The inclusion of breakfast is often appreciated, especially when compared to other hotels offering similar prices without this amenity.
However, it's important to note that experiences are mixed. While many guests were satisfied, others felt that the breakfast was "okay," "minimal," or "left a little to be desired." A few reviews were quite critical, describing the breakfast as "not good," "terrible," and "poor." A handful mentioned that the breakfast could be seen as inferior and even suggested it shouldn't be advertised.
In summary, while most guests seem to enjoy the breakfast at Comfort Inn & Suites Salem Northeast, opinions do vary with notable praise for variety and quality balanced by some less favorable reviews.
Rooms
While staying at Comfort Inn & Suites Salem Northeast, guests generally appreciated the spacious and comfortable rooms. Many found them to be clean, well-sized and well-furnished with practical amenities like tables, chairs and good lighting. Reviewers consistently mentioned comfortable beds, contributing to a restful stay. Guests also noted that a separate wash basin added a practical touch to the room's design.
However, not all feedback was positive. There were several reports of unpleasant odors with some rooms smelling like smoke and others having a stranger odor. Cleanliness issues were noted in the bathrooms with mentions of hair in the bathtub and occasional lack of proper cleaning. Some bathroom doors were damaged, raising concerns about ongoing maintenance.
Despite these drawbacks, many guests found the rooms adequate for short stays and appreciated the staff's attention and efforts. The breakfast service received mixed reviews, though some considered it lovely and exceeding expectations. Overall, the comfort and cleanliness of the rooms, coupled with attentive service, made many stays pleasant and met most travelers' needs.
Beds
Guests frequently commend the beds at Comfort Inn & Suites Salem Northeast for their high level of comfort. Numerous reviews highlight the beds as very comfortable with some reviewers specifically noting super comfortable beds and super soft sheets. There are isolated mentions of older, squeaky beds and some indicating that the beds were not as comfortable as expected, but the overwhelming consensus underscores the beds' comfort. Additionally, guests appreciate the combination of a warm room with a comfortable bed, enhancing their overall experience at the hotel.
Cleanliness
Comfort Inn & Suites Salem Northeast garners positive feedback for its impressive cleanliness and overall pleasant atmosphere. Guests consistently praised the hotel's spotless condition and the friendly, accommodating staff, which contributed to a welcoming experience. Numerous reviews highlighted the clean and comfortable rooms, adding to the overall positive experience. Visitors also noted the hotel's good value for its location, although some mentioned minor issues such as vending machines being out of order and a subpar breakfast. Despite the need for a bit more polish in certain aspects, the hotel stands out for its exceptional cleanliness and convenient, quiet environment.
Staff
The staff at Comfort Inn & Suites Salem Northeast consistently received high praise from guests, highlighting their exceptional friendliness and helpfulness. Many reviews mentioned that the staff were not only accommodating but also remarkably efficient and personable. Special mentions went to specific employees like Daniel, who was noted as excellent and a young lady with long dark hair at the front desk who was exceptionally nice.
The check-in process was frequently described as fast and efficient, supported by a clean and quiet lobby. Guests appreciated the staff's ability to provide useful information about the downtown area, enhancing their stay. The evening check-in personnel also garnered positive remarks for their efficiency.
Despite one mention of less than hospitable service, the overwhelming sentiment expressed great satisfaction with the customer service. Guests enjoyed engaging with the friendly and helpful staff, who contributed significantly to an enjoyable stay at the hotel.
Pool
The Comfort Inn & Suites Salem Northeast is highly praised for its pool and hot tub facilities. Guests frequently highlight the cleanliness and upkeep of the pool area, noting that it remains open for use. The pool and hot tub received numerous positive mentions with several guests describing them as great, excellent and wonderful. Additionally, the comfort of the beds was also appreciated in conjunction with the pool amenities. Overall, the pool and hot tub at this hotel contribute significantly to a pleasant stay.
Yes, Comfort Inn & Suites Salem Northeast has pool(s) that belong to one or more of the following categories: Heated Pool.
No, a spa isn't available at Comfort Inn & Suites Salem Northeast.
No, Comfort Inn & Suites Salem Northeast doesn't allow dogs.
Yes, parking facilities are available at Comfort Inn & Suites Salem Northeast.
Yes, Comfort Inn & Suites Salem Northeast has a gym.