Hotel El Mirador del Cocora
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Summary of reviewsHotel El Mirador del Cocora in Salento is widely lauded for its idyllic location, sitting at the top of the village with spectacular views of the Cocora Valley. This scenic setting is both tranquil and conveniently close to the town center, allowing easy access to local attractions and vibrant dining options. Guests consistently praise the breathtaking vistas available from rooms, terraces and even the jacuzzis, making the slight climb to the hotel well worth it.
Breakfast at the hotel is another highlight, offering delicious and varied à la carte options like fruit, eggs, arepas and coffee, all served on a terrace with stunning views. The friendly, hardworking staff further enhance this dining experience, despite occasional criticism about the variety and speed of service during peak times.
While the hotel does not have its own restaurant for lunch or dinner, its proximity to Salento’s cafes and restaurants easily compensates for this, providing guests with diverse dining choices.
The hotel's rooms receive mixed reviews. Those with views and upgraded features, such as Junior Suites and balconies or jacuzzis, are praised for their comfort, space and recent renovations. However, some standard and economy rooms are criticized for being small, outdated and having maintenance issues. Cleanliness is generally held in high regard with rooms and common areas regularly noted as spotless, although a few guests have pointed out areas that could use more attention.
The staff consistently earn high marks for their friendliness, helpfulness and attention to detail, creating a welcoming and hospitable environment. Named individuals like Alexis and Javier often stand out for their exceptional service.
WiFi connectivity poses a challenge with many guests experiencing weak signals and unstable connections, suggesting that improvements in this area would significantly enhance the guest experience.
On-site parking is secure and convenient but limited in number, which can be a problem during peak occupancy. Guests appreciate the safe parking facilities but should be aware that finding a spot might require parking on the street if the hotel's spaces are full.
The nightlife in Salento is relaxed yet engaging with various bars and coffee shops open till late, offering a pleasant atmosphere for night owls, even though more vibrant nightclub options are absent.
Beds at the hotel are generally appreciated for their size and comfort, often described as large and accommodating. However, opinions on mattress firmness vary with some finding them too hard while others praise their comfort, highlighting a slight inconsistency in sleep quality.
Despite not meeting the full expectations of a four-star rating for some, the hotel’s luxurious ambiance, rich style and professional service create a premium and elegant experience. The setting is also suitable for business travelers, offering basic facilities like meeting areas, though the WiFi limitations may pose an issue for tasks requiring strong internet connectivity.
Accessibility is well-considered with accommodations for guests with disabilities, making it easy to navigate through the hotel premises. This thoughtful design, along with the hotel's picturesque location, enhances its appeal.
Overall, Hotel El Mirador del Cocora is a highly recommended option for visitors seeking a blend of serene natural beauty, convenient town access and high-quality services, making it especially ideal for romantic getaways such as honeymoons.
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Breakfast at the hotel is another highlight, offering delicious and varied à la carte options like fruit, eggs, arepas and coffee, all served on a terrace with stunning views. The friendly, hardworking staff further enhance this dining experience, despite occasional criticism about the variety and speed of service during peak times.
While the hotel does not have its own restaurant for lunch or dinner, its proximity to Salento’s cafes and restaurants easily compensates for this, providing guests with diverse dining choices.
The hotel's rooms receive mixed reviews. Those with views and upgraded features, such as Junior Suites and balconies or jacuzzis, are praised for their comfort, space and recent renovations. However, some standard and economy rooms are criticized for being small, outdated and having maintenance issues. Cleanliness is generally held in high regard with rooms and common areas regularly noted as spotless, although a few guests have pointed out areas that could use more attention.
The staff consistently earn high marks for their friendliness, helpfulness and attention to detail, creating a welcoming and hospitable environment. Named individuals like Alexis and Javier often stand out for their exceptional service.
WiFi connectivity poses a challenge with many guests experiencing weak signals and unstable connections, suggesting that improvements in this area would significantly enhance the guest experience.
On-site parking is secure and convenient but limited in number, which can be a problem during peak occupancy. Guests appreciate the safe parking facilities but should be aware that finding a spot might require parking on the street if the hotel's spaces are full.
The nightlife in Salento is relaxed yet engaging with various bars and coffee shops open till late, offering a pleasant atmosphere for night owls, even though more vibrant nightclub options are absent.
Beds at the hotel are generally appreciated for their size and comfort, often described as large and accommodating. However, opinions on mattress firmness vary with some finding them too hard while others praise their comfort, highlighting a slight inconsistency in sleep quality.
Despite not meeting the full expectations of a four-star rating for some, the hotel’s luxurious ambiance, rich style and professional service create a premium and elegant experience. The setting is also suitable for business travelers, offering basic facilities like meeting areas, though the WiFi limitations may pose an issue for tasks requiring strong internet connectivity.
Accessibility is well-considered with accommodations for guests with disabilities, making it easy to navigate through the hotel premises. This thoughtful design, along with the hotel's picturesque location, enhances its appeal.
Overall, Hotel El Mirador del Cocora is a highly recommended option for visitors seeking a blend of serene natural beauty, convenient town access and high-quality services, making it especially ideal for romantic getaways such as honeymoons.
Hotel for Honeymoon
Located in Salento with rooms and terraces offering panoramic views of the Cocora Valley. Certain suites, such as the Junior Suite El Quindío, have jacuzzis and private balconies to enjoy the scenery.
Romantic Hotel
Claiming to be the most exclusive hotel in Salento, it offers rooms and terraces with panoramic views of the Cocora Valley. Some junior suites feature private balconies with jacuzzis, ideal for enjoying the views and fresh air.
Hotel near Nightlife Spots
Situated in Salento, this hotel allows guests to explore the town's nightlife options. Its location may provide easy access to nearby bars and entertainment.
Business Hotel
This hotel is highlighted as one of the leading business hotels in Salento, offering a 24-hour front desk and meeting rooms. Airport transfer and free Wi-Fi are available.
Hotel with Parking
This hotel offers parking. It also has a prime location and wonderful views.
Accessible Hotel
Hotel El Mirador del Cocora offers facilities for disabled guests and is wheelchair accessible. Accessible parking is also available.
Hotel for Adults Only
Located in Salento, this hotel offers stunning views and a serene atmosphere. The natural setting and comfortable accommodations provide a relaxing escape for adults.
Small Hotel
Offering stunning views of the Cocora Valley, this hotel provides a memorable and intimate experience. Its location and charming ambiance make it a top choice for those seeking natural beauty.
4-Star Hotel
This hotel is located in Salento, providing stunning views of the wax palms and surrounding mountains in the Cocora Valley. It features an outdoor pool and a restaurant serving local cuisine.
Boutique-style Hotel
Hotel Taking Steps Towards Sustainability
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
por ahora no es requisito
No
por ahora no es requisito
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
a todos nuestros clientes
Show more...Yes, to all guests
a todos nuestros clientes
About Hotel El Mirador del Cocora
License: 26773
Guest Reviews
Location
The hotel's elevated position affords not only spectacular views but also a degree of tranquillity, as it is far enough from the hustle and bustle of the city center to offer a quieter stay. Many reviews highlight the advantage of being close to nature with fantastic views available right from the rooms, terraces and even the jacuzzis. This prime location makes it an ideal base for exploring the Cocora Valley and other regional attractions while maintaining a peaceful ambiance.
Additionally, guests appreciate the ease of access to the town center, noting that despite being slightly out of the way, the hotel allows for a brisk 5-10 minute walk to Salento’s main spots. The walkways provide charming routes through the town's picturesque streets, making the journey as delightful as the destination.
Overall, the strategic and elevated location of Hotel El Mirador del Cocora, combined with its magnificent views and proximity to Salento’s conveniences, makes it a highly recommended accommodation option for visitors eager to experience the best that the region has to offer.
Breakfast
The breakfast is not buffet-style but is served à la carte, allowing guests to enjoy freshly prepared and customized meals. The service is frequently commended with staff described as very friendly, hardworking and attentive. The freshly made breakfast and the scenic setting contribute to what many describe as an unforgettable experience.
While the majority of reviews are positive, some guests note that the breakfast options could be more varied and that service can occasionally be slow, particularly when many guests choose to eat at the same time. A few guests found the breakfast selection limited or basic, suggesting it could be more robust to meet all expectations. Despite these minor critiques, the general consensus remains overwhelmingly positive, making the breakfast at Hotel El Mirador del Cocora a highlight for many visitors.
Dinner
Rooms
However, several reviews indicate that the rooms can be hit or miss. Standard and economy rooms are often criticized for being small, lacking views and needing better maintenance. Complaints include outdated décor, small windows or no windows, noise issues and occasional problems with room fittings and cleanliness. Some rooms were mentioned to be damp or having inadequate ventilation and there were mentions of maintenance issues such as defective doors and faucets.
Overall, while the best rooms provide a delightful experience with breathtaking views, the more basic accommodations may not meet all expectations. For the optimal experience, it is recommended to choose rooms carefully, ideally those with views and upgraded amenities.
Beds
However, there are mixed experiences regarding the firmness of the mattresses. While many guests enjoyed a good sleep and praised the beds for being very comfy, others found certain beds to be too hard or even uncomfortable. The quality of the sheets and bedding also drew varying remarks with some praising the comfort and softness, while a few pointed out issues with cleanliness, stains or an occasional unpleasant smell.
Despite some inconsistencies, the general feedback leans favorably towards a comfortable and restful experience in terms of bedding at Hotel El Mirador del Cocora.
Cleanliness
Guests appreciated the consistent upkeep of both common areas and private spaces with daily room cleaning being especially highlighted as meticulous. The clean bed linens and towels added to the overall comfort and satisfaction of the stay.
Despite the overwhelmingly positive feedback, a few areas did draw minor criticism. Some guests mentioned that certain rooms could use more thorough cleaning, noting issues like dampness, mold on the ceiling in some spots or dust in less-obvious places. There were mentions of the floors and bathrooms sometimes lacking initial cleanliness upon arrival.
Nonetheless, even with these occasional remarks, the hotel's cleanliness and maintenance generally met guests' high expectations, providing a comfortable and hygienic environment.
Staff
Staff members across various departments—reception, breakfast, cleaning and management—are frequently mentioned for their kindness, professionalism and outstanding attention to detail. Specific individuals, such as Alexis and Javier, have been recognized for their exceptional support and positive attitude. The overall atmosphere created by the staff is welcoming and hospitable, contributing significantly to guests' enjoyment of their stay.
However, there are occasional mentions of some staff lacking professionalism or appearing weary of tourists, suggesting there might be room for improvement in consistency. Despite these few criticisms, the overwhelming majority of reviews reflect a high level of satisfaction with the staff's service, contributing to the hotel’s charm and appeal.
Wi-Fi
Parking
However, there are notable limitations regarding parking space availability. The hotel only has a few guaranteed parking spots and at times, guests have reported that these spots are insufficient, especially when the hotel is fully booked. A few reviews mention that if the on-site parking is full, guests might need to resort to parking on the street, although their cars will still be watched.
Overall, while the parking space at Hotel El Mirador del Cocora is secure and convenient, the limited number of spots can be a challenge during peak occupancy, which visitors should consider when planning their stay.
Nightlife
4 Star
Guests frequently praised the rich and distinct style of the hotel, calling it an expensive and deluxe destination. Dining at the hotel was particularly well-reviewed with high-end dining options and a great breakfast included, although it was noted that breakfast service could be a bit slow.
In general, the professional, high-class service and the palatial, premium feel of the facilities often led guests to describe the hotel as best-in-class and gorgeous, despite some discrepancies in star rating expectations.
Business
Accessible
Honeymoon
The romantic terrace rooms and honeymoon suite are decorated to enhance the intimate atmosphere, complete with personal touches like pink champagne. Couples can enjoy romantic views and sunrise scenes right from their rooms, adding to the allure. The boutique nature of the hotel ensures a personalized and luxurious experience, perfect for relaxing moonlight moments. Its proximity to local attractions also makes it convenient for those looking to explore the area.
Overall, Hotel El Mirador del Cocora offers a memorable and romantic experience, making it a top recommendation for newlyweds or couples celebrating special moments.
Boutique-Style
Romantic
Decorated with romance in mind, the rooms feature beautiful touches such as decorative lighting, creating a harmonious ambiance. The lookout deck and in-room viewpoints allow for breathtaking visuals of the valley, making every moment memorable. The hotel's peaceful environment, complemented by features like an in-room bar, swimming pool, garden and romantic dining options, provides a relaxing and intimate experience.
Ideal for honeymooners or those seeking a perfect romantic getaway, Hotel El Mirador del Cocora ensures a magical stay with its unforgettable views and cozy settings for moonlit dinners, snuggling and cuddling.
No, Hotel El Mirador del Cocora doesn't have any pool.
No, a spa isn't available at Hotel El Mirador del Cocora.
No, Hotel El Mirador del Cocora doesn't allow dogs.
Yes, parking facilities are available at Hotel El Mirador del Cocora.
No, Hotel El Mirador del Cocora doesn't have a gym.
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