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Summary of reviewsHotel Salento Mirador, nestled in the vibrant heart of Salento, enjoys rave reviews for its prime location. Situated just a block from the lively city square, the hotel offers easy access to shops, restaurants and local attractions, while maintaining a serene atmosphere. Guests particularly appreciate the stunning views of the surrounding valley and mountains, often enjoyed from the balcony or restaurant during meals. The tranquil yet central location, coupled with clean and cozy accommodations, ensures a delightful stay.
The breakfast service at Hotel Salento Mirador is another highlight with many guests praising the variety of options, including traditional Colombian dishes, fresh fruits and juices. The generous servings and the panoramic views from the breakfast area enhance the dining experience, providing a beautiful start to the day. Although some guests found the breakfast basic, the overall consensus appreciates its quality and the welcoming ambiance created by attentive staff.
Room conditions offer a mixed experience. Positive feedback highlights the cleanliness, decor and scenic views, particularly from rooms with balconies. However, some rooms have issues with ventilation, lack of windows, noise and cramped bathrooms. Despite these drawbacks, the beds are generally comfortable and essential amenities like hot water are available. The friendly and helpful staff, known for their attentiveness and local knowledge, contribute positively to the overall experience.
Cleanliness is a standout feature at Hotel Salento Mirador with guests frequently noting the immaculate condition of rooms and facilities. The daily housekeeping ensures a spotless environment, adding to the comfort and safety of the stay.
The exceptional staff at Hotel Salento Mirador garners significant praise for their friendliness, attentiveness and professionalism. Notable mentions of staff members such as Felipe and Paula underscore the hotel's commitment to guest satisfaction. Although there are minor criticisms regarding availability and occasional unfriendliness, these are outweighed by the overwhelmingly positive feedback.
The WiFi service at the hotel is generally satisfactory, though variable. Strong connectivity is noted in common areas, but guests occasionally experience slow or unreliable connections in their rooms.
The beds receive mixed reviews with some guests finding them comfortable, while others note issues with size and comfort, including noisy and worn-out mattresses. Cleanliness of the bedding is appreciated, but size appears to be a point of contention.
Overall, Hotel Salento Mirador offers a memorable experience with its superb location, scenic views, delightful breakfast service, impeccable cleanliness and exceptional staff. Improvements in room ventilation, bed quality and WiFi consistency could further enhance guest satisfaction. Show more
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Categories
Dog Friendly Hotel
This hotel is listed as pet-friendly, offering a convenient and accommodating option for guests traveling with pets. It provides a comfortable stay for both guests and their animal companions.
Hotel with Free Wi-Fi
Offers Wi-Fi in public areas and free Wi-Fi in all rooms. It provides services like room service and daily housekeeping.
Small Hotel
The hotel's elevated position offers panoramic views of Salento and the surrounding landscape. Its cozy atmosphere and personalized service create an intimate and memorable stay.
3-Star Hotel
This hotel offers a terrace with stunning views. The rooms are spacious, clean, and comfortable, and it is centrally located, making it perfect for exploring the town.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Room Types
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a shower. This double room provides a flat-screen TV. The unit offers 1 bed.
Double Room with Mountain ViewProviding free toiletries, this double room includes a private bathroom with a shower. Featuring a balcony with garden views, this double room also provides a sofa and a flat-screen TV. The unit offers 1 bed.
Double Room with Mountain ViewFeaturing free toiletries, this double room includes a private bathroom with a shower. Boasting a balcony with garden views, this double room also features a sofa and a flat-screen TV. The unit has 1 bed.
Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower. This triple room offers a sofa, a flat-screen TV and city views. The unit offers 2 beds.
Family Room with BathroomFeaturing free toiletries, this family room includes a private bathroom with a shower. This family room features a flat-screen TV. The unit has 2 beds.
Single RoomFeaturing free toiletries, this single room includes a private bathroom with a shower. This single room features a flat-screen TV. The unit has 1 bed.
About Hotel Salento Mirador
License: 80072
Guest Reviews
Location
Nestled in the heart of Salento, Hotel Salento Mirador boasts an unparalleled location that guests rave about. Just one block from the bustling city square, the hotel offers easy access to everything the town has to offer while maintaining a serene and peaceful atmosphere. Visitors love its proximity to the main square, shops and restaurants, which are all within walking distance, ensuring that everything is conveniently close by.
The hotel's strategic position also provides guests with stunning views of the surrounding valley and mountains, particularly enjoyed during breakfast from the balcony or restaurant. This panoramic vista is often highlighted as one of the highlights of their stay. Despite being centrally located, the hotel is tucked away on a quieter street, allowing guests to enjoy tranquility amidst the town's vibrancy.
The well-located, clean and cozy accommodations, combined with the friendly and helpful staff, make for a delightful stay. Staff members are praised for their attentiveness and for providing valuable information about local tours and excursions, especially to the nearby Cocora Valley.
For those seeking a convenient and picturesque base to explore Salento, Hotel Salento Mirador stands out with its unbeatable location, unmatched views and welcoming environment.
Breakfast
Set in a stunning location, Hotel Salento Mirador offers a breakfast experience that many guests describe as truly delightful. With a variety of options to choose from, including traditional Colombian dishes accompanied by fresh fruits and juices, the breakfast is often praised for its deliciousness and freshness. The servings are generous and filling, making sure guests start their day well-nourished.
The panoramic views from the breakfast area are frequently highlighted, adding a spectacular visual treat to the meal. Dining while overlooking the sweeping landscapes of Salento provides a serene and beautiful start to the day, enhancing the overall experience.
While a few guests found the breakfast to be basic or not meeting their expectations, the general consensus leans towards satisfaction with the quality and variety offered. Attentive staff add to the positive ambiance, making the breakfast service efficient and welcoming.
In summary, Hotel Salento Mirador's breakfast is noted for being tasty, varied and served with breathtaking views, creating a memorable start to the day for many of its guests. The setting and the quality of the food contribute significantly to the hotel's charm, despite a few minor drawbacks.
Rooms
Hotel Salento Mirador offers a mixed experience regarding its room accommodations. Guests consistently praise the cleanliness and décor of the rooms, noting them as very clean, tidy and beautifully decorated. The rooms with balconies are particularly highlighted for their excellent views of the valley, making them a preferred choice for visitors seeking scenic beauty. These rooms provide a great spot for relaxing, complete with a small bench on the balcony.
However, not all rooms deliver the same level of comfort. Many guests report rooms without windows or ventilation, leading to issues with dampness, unpleasant smells and a closed-in feeling. The soundproofing of the rooms is another major concern with several reviews mentioning noise from other guests, traffic and neighboring bars and hostels.
The size of the rooms varies with some described as spacious and well-appointed, while others are noted to be quite small and cramped, particularly the bathrooms, which can be too tight for multiple occupants.
Despite these issues, the beds are generally considered comfortable and essential amenities like hot water in the showers are available, though not always consistently. The hotel's friendly and helpful staff also receive positive feedback, adding to the overall pleasant experience for many visitors.
In summary, while the Hotel Salento Mirador has strong points in cleanliness, aesthetics and helpful service, attention should be given to the specific room chosen, especially to avoid the less desirable windowless options.
Beds
Guests at Hotel Salento Mirador have mixed experiences regarding the beds. Positive feedback highlights that some beds are comfortable and provide a good night's sleep. However, several guests noted that the beds are generally on the smaller side with multiple mentions of tiny or very small beds, which can be a drawback for those accustomed to larger sleeping spaces, despite the availability of queen-sized beds.
The comfort level of the mattresses received varied comments. While there are mentions of comfortable beds, other reviews suggest issues, including basic spring mattresses that are uncomfortable and some that are already a bit worn out. Noisiness is another recurring point with several guests indicating that the beds can be noisy, which might affect the quality of sleep.
Cleanliness of the bedding is appreciated, but the size of the bedding itself appears to be insufficient in some cases. Overall, while some guests find the beds adequate, others believe that improvements, such as new and larger beds, would significantly enhance the sleeping experience.
Cleanliness
Hotel Salento Mirador consistently impresses visitors with its exceptional cleanliness. Guests frequently highlight that every corner of the hotel, including the rooms and facilities, is maintained to a very high standard. Daily housekeeping ensures that all spaces remain spotless, offering a sense of safety and comfort. Many guests remark on the pristine condition of their accommodations, describing them as incredibly clean and even the cleanest they have encountered in a long time.
The hygiene extends beyond just the rooms; the shared facilities also receive high praise for their cleanliness and modernity. The impeccable upkeep allows visitors to feel at ease throughout their stay. Though a few reviews mention minor issues with cleanliness and staff coordination, they are largely overshadowed by overwhelmingly positive feedback.
Overall, Hotel Salento Mirador shines in terms of hygiene, offering a very clean, comfortable and welcoming environment which enhances the overall guest experience. Visitors can enjoy their time with peace of mind, knowing that the hotel staff places a high priority on cleanliness and guest satisfaction.
Staff
Hotel Salento Mirador boasts exceptional staff that receives high praise from guests, making their stay remarkably pleasant. The majority of the comments emphasize the friendliness, attentiveness and professionalism of the personnel. Many guests appreciated the kindness and flexibility of the staff, highlighting individuals such as Felipe in the kitchen and Paula at the front desk, who contributed to a positive experience.
Several reviewers noted that the staff was extremely helpful with specific mention of their excellent attention to guests' needs and their warm and welcoming demeanor. The reception staff, including a particularly pleasant young lady, were frequently commended for their cordiality and efficiency. Moreover, the hotel's employees were noted for their honest and accommodating nature, ensuring that guests felt comfortable and well-cared for throughout their stay.
Despite some minor criticisms, such as the absence of staff at the front desk during the night and isolated instances of unfriendliness, the overall consensus is overwhelmingly positive regarding the hotel staff. Guests were particularly impressed by the breathtaking view from the breakfast area and the great location of the hotel.
The blend of a stunning setting with a highly attentive and friendly team contributes to many guests describing their experience at Hotel Salento Mirador as perfect. The staff's dedication to excellent service and attentive care is a standout feature that greatly enhances the overall guest experience at this charming hotel.
Wi-Fi
Hotel Salento Mirador offers a generally satisfactory WiFi experience with some variability. Guests have noted that the WiFi is strong in certain areas, especially the main seating area and that the connection can be good overall. However, there are times when the connection might be slow or not working well, particularly in the rooms where the signal can be spotty. While adequate for standard use, guests have experienced occasional disruptions. Despite these inconsistencies, the WiFi is largely functional for most needs during a stay.
No, Hotel Salento Mirador doesn't have any pool.
No, a spa isn't available at Hotel Salento Mirador.
Yes, Hotel Salento Mirador welcomes dogs.
No, parking facilities aren't available at Hotel Salento Mirador.