Bastide du Cantal
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Summary of reviewsBastide du Cantal is well-located near the historic village of Salers, offering guests a peaceful and tranquil setting with beautiful views and scenic paths leading to the village. The spacious and well-equipped rooms are frequently praised for their comfort and amenities, making them suitable for families. Guests appreciate the comfort of the bedding, contributing to a restful stay, and enjoy the serene environment enhanced by stunning countryside views. Despite some inconsistencies in room maintenance and cleanliness, such as occasional cleaning issues and signs of dilapidation, these aspects do not significantly overshadow the hotel's appealing features.
The hotel's staff receives a mixed review; however, there are standout individuals known for their friendliness and attentiveness, which enhance the guests' experience. Hospitality efforts are recognized even amidst staffing challenges, particularly the warm reception and excellent restaurant recommendations from helpful staff members like Medhi.
While the breakfast experience proves to be varied—with issues like limited selection and quality concerns—the scenic setting remains a redeeming factor. The strategic location coupled with the serene ambiance provides a good value for money, especially when complemented by the friendliness of the staff and the charm of the surroundings. Overall, Bastide du Cantal offers a pleasant stay with room for improvement in maintenance and service, providing guests with an ideal spot to unwind and explore beautiful Salers.
The hotel's staff receives a mixed review; however, there are standout individuals known for their friendliness and attentiveness, which enhance the guests' experience. Hospitality efforts are recognized even amidst staffing challenges, particularly the warm reception and excellent restaurant recommendations from helpful staff members like Medhi.
While the breakfast experience proves to be varied—with issues like limited selection and quality concerns—the scenic setting remains a redeeming factor. The strategic location coupled with the serene ambiance provides a good value for money, especially when complemented by the friendliness of the staff and the charm of the surroundings. Overall, Bastide du Cantal offers a pleasant stay with room for improvement in maintenance and service, providing guests with an ideal spot to unwind and explore beautiful Salers.
Guest Reviews
Nestled just a short distance from the enchanting village of Salers, Bastide du Cantal offers guests an exceptional location characterized by tranquility and beauty. Its proximity to the historic center of Salers is a key highlight, making it easy for guests to explore the picturesque village with just a pleasant 10-minute walk. The hotel itself is situated in a peaceful area set back from the village, providing a serene retreat away from the hustle and bustle. Many reviews highlight the wonderful views of Salers, with guests appreciating the beautiful setting and scenic paths leading to the village.
The hotel boasts spacious and well-equipped rooms, as well as a pool, which prove to be a great hit especially after a day of hiking. The quietness of the location combined with the comfortable bedding ensures a restful stay, while the establishment's easy parking enhances convenience for those traveling by car.
Offering good value for money, with friendly and welcoming staff, Bastide du Cantal combines strategic placement with a peaceful ambiance, inviting guests to unwind while enjoying the natural beauty and historical charm of its surroundings.
The breakfast experience at Bastide du Cantal has been a mixed bag for guests. While some appreciated having a good breakfast in a scenic setting with convenient access to Salers, others were less satisfied with what was offered. The self-service breakfast options left room for improvement, with several guests noting that the selection did not align with what was advertised. Issues such as the limited availability of food and drinks, the quality of bread and pastries, and the absence of staff to assist or replenish items were frequently mentioned. Some guests felt the cost did not reflect the value, notably due to the presence of stale items and incomplete offerings. Patrons also experienced discomfort from wasps and bees while trying to enjoy their meal. Overall, the breakfast at Bastide du Cantal may not meet everyone's expectations, but the charming views and setting provide a redeeming factor for some.
At Bastide du Cantal, guests frequently highlight the spaciousness and comfort of the rooms. Many reviewers appreciate the generous room sizes and well-appointed amenities, which include features like a small kitchenette and a separate toilet in the bathroom—ideal for families. The comfortable bedding is often noted, contributing to a satisfying stay for many. The rooms offer picturesque views of the surrounding countryside, enhancing the overall experience with a serene, quiet atmosphere.
Despite some cleaning issues, when the cleanliness meets expectations, the rooms are described as clean and functional. Some renovations have brought nicely decorated spaces, complementing the appealing room features such as large windows for excellent ventilation and a sunny disposition starting from mid-morning.
Certain inconveniences are mentioned, such as problems with room cleanliness and maintenance, including broken beds and leaking showers. While some rooms suffer from dilapidation and inadequate cleaning services, the quiet views and strategic location of the hotel still receive praise. Guests often enjoy pleasant terraces and find the hotel generally quiet, which adds to the appeal, especially for visitors seeking tranquility in the countryside.
Overall, Bastide du Cantal offers spacious and well-equipped rooms with beautiful views, although inconsistencies in maintenance and cleanliness might affect the guest experience.
At Bastide du Cantal, guests frequently highlight the comfort of the beds, describing the bedding as very comfortable and good overall. The spacious rooms contribute to a positive experience, often paired with the tranquility of the setting. However, some reviews note variations in bedding quality, with a few guests finding the beds less comfortable or the cushions small. Despite these occasional remarks, the emphasis remains on the generally excellent comfort of the bedding, which is appreciated by many visitors.
Bastide du Cantal has received mixed reviews regarding its cleanliness, presenting a concerning picture for potential guests. While some guests acknowledged that room cleanliness was generally satisfactory, this was overshadowed by numerous criticisms related to hygiene issues. The common areas and hallways appear to suffer from neglect, with stained carpets and cobwebs contributing to an overall unkempt appearance. There is mention of dirty windows, dusty bedrooms, and even instances of cockroaches—indicating a significant lapse in regular maintenance and housekeeping. Plumbing issues, such as brown toilet water and leaking showers, were also noted. The exterior of the property also requires better upkeep. These factors, combined with a lack of staff presence to address or rectify concerns promptly, seem to contribute to an impression of inadequate hospitality. The experienced reception service did little to enhance guests' experiences, further detracting from their stay. In summary, while there are some redeeming qualities, the hotel's overall cleanliness and maintenance fall short of expectations, requiring immediate attention and improvement.
At Bastide du Cantal, guests can expect to encounter a mixed experience with the staff. While there are notable challenges, including staff shortages and a lack of presence in critical moments, there are individuals who shine through with their friendliness and dedication. Guests have highlighted the warm and attentive welcome from Medhi, who is known for offering excellent restaurant advice. The owner and host have also been praised for their genuine friendliness and efforts to address issues promptly. Despite language barriers, some staff members are described as very pleasant and helpful, going out of their way to accommodate guests’ needs.
However, the hotel suffers from organizational issues, with reports of a ghost-like ambiance due to the absence of staff at times. This disorganization impacts services such as breakfast and general reception duties. Nonetheless, individual team members strive to provide a friendly and personable experience, with the manager displaying a true passion for their role. While it may feel impersonal at times due to staff constraints, the efforts of those present do not go unnoticed.
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Location
The hotel boasts spacious and well-equipped rooms, as well as a pool, which prove to be a great hit especially after a day of hiking. The quietness of the location combined with the comfortable bedding ensures a restful stay, while the establishment's easy parking enhances convenience for those traveling by car.
Offering good value for money, with friendly and welcoming staff, Bastide du Cantal combines strategic placement with a peaceful ambiance, inviting guests to unwind while enjoying the natural beauty and historical charm of its surroundings.
Breakfast
Rooms
Despite some cleaning issues, when the cleanliness meets expectations, the rooms are described as clean and functional. Some renovations have brought nicely decorated spaces, complementing the appealing room features such as large windows for excellent ventilation and a sunny disposition starting from mid-morning.
Certain inconveniences are mentioned, such as problems with room cleanliness and maintenance, including broken beds and leaking showers. While some rooms suffer from dilapidation and inadequate cleaning services, the quiet views and strategic location of the hotel still receive praise. Guests often enjoy pleasant terraces and find the hotel generally quiet, which adds to the appeal, especially for visitors seeking tranquility in the countryside.
Overall, Bastide du Cantal offers spacious and well-equipped rooms with beautiful views, although inconsistencies in maintenance and cleanliness might affect the guest experience.
Beds
Cleanliness
Staff
However, the hotel suffers from organizational issues, with reports of a ghost-like ambiance due to the absence of staff at times. This disorganization impacts services such as breakfast and general reception duties. Nonetheless, individual team members strive to provide a friendly and personable experience, with the manager displaying a true passion for their role. While it may feel impersonal at times due to staff constraints, the efforts of those present do not go unnoticed.
No, Bastide du Cantal doesn't have any pool.
No, a spa isn't available at Bastide du Cantal.
No, Bastide du Cantal doesn't allow dogs.
No, parking facilities aren't available at Bastide du Cantal.
No, Bastide du Cantal doesn't have a gym.
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