Chapter House

Salisbury 51.06603700, -1.79344000 , 9-13 St John's Street (Show on Map)
8.8
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsChapter House in Salisbury emerges as a top choice for travelers seeking a blend of history and modern comfort. Its unbeatable location near major attractions like Salisbury Cathedral allows guests to effortlessly explore the historic city center, nearby shops, and dining options. Housed in a beautifully preserved ancient inn, the hotel charms visitors with its medieval features and welcoming atmosphere.

A standout feature of the guest experience is the exceptional breakfast, often described as delicious and superb, offering a wide range of options to suit all tastes, including vegetarian and vegan selections. The well-prepared dishes, along with friendly and attentive service, contribute to a memorable dining experience that many guests consider the best they've had.

Dinner at Chapter House is equally commendable, celebrated for its creative South African and Portuguese fusion menu. The aged steaks are frequently noted as the best ever tasted, and the overall culinary experience is complemented by excellent service and a cozy setting, making meals at Chapter House a highlight.

The rooms are praised for their unique charm, combining historical elements like oak beams with modern amenities. Guests appreciate the spacious, clean, and well-furnished accommodations. While some noise issues and room size concerns are minor, the overwhelmingly positive feedback underscores the comfort provided, particularly the luxurious bedding that ensures restful sleep.

Guests also commend the hotel's cleanliness, with consistently spotless rooms and well-maintained facilities. The exceptional staff enhances the guest experience with their warmth, professionalism, and attentive service, creating a welcoming and pleasant stay.

The Chapter House offers dependable WiFi, although some guests experience connectivity issues in certain areas. However, the overall atmosphere of comfort and charm makes it a delightful choice for families and travelers alike. With spacious family rooms and friendly service, it proves ideal for those with children.

In summary, Chapter House is a charming retreat known for its historical elegance, quality dining, comfortable accommodations, and outstanding staff service. These features, combined with its central location, make it highly recommended for those seeking a memorable stay in Salisbury.
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Hotel with Free Wi-Fi
Chapter House provides free Wi-Fi, allowing guests to browse the internet and stay connected during their stay.

Small Hotel
Located in the heart of Salisbury, Chapter House Hotel offers fast access to The Salisbury Museum. The hotel offers an intimate and cozy setting, perfect for a relaxing getaway.

Family Friendly Hotel

Hotel near Nightlife Spots

3-Star Hotel

Room Types
Double Room The spacious double room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

Twin Room The twin room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.

Executive Double Room The spacious double room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.

Executive Queen Room with Two Queen Beds The quadruple room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The quadruple room provides a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV. The unit has 2 beds.

Small Double Room This smaller double room has an electric kettle.

Guest Reviews
8.8
Excellent
Location
Chapter House enjoys a nearly unmatched location in the heart of Salisbury, making it a favored choice for visitors seeking proximity to major attractions. Just a stone's throw from Salisbury Cathedral, guests can easily explore the historic city center, nearby shops, and dining options. The hotel is housed in a beautifully preserved ancient inn, boasting medieval features and charming crooked stairs, offering a delightful blend of history and modern comfort. Visitors appreciate the convenience of walking to popular sites, the cozy atmosphere, and the warm hospitality provided by the staff. Its central position is perfect for exploring Salisbury and beyond, making the stay both practical and memorable.

Breakfast
At Chapter House, breakfast appears to be a consistent highlight of the guest experience. The food is frequently described with adjectives like delicious, excellent, and superb, suggesting a level of quality that exceeds typical expectations. A wide variety of options, from full English breakfasts to continental selections, ensures there's something for everyone. The cooked-to-order dishes, often praised for their freshness and flavor, are particularly notable, with some guests going so far as to label it the best breakfast they've had on their travels.

The breakfast service is highlighted for being both professional and friendly, with attentive staff who contribute significantly to the positive dining experience. Guests appreciate the range of choices available, including vegetarian and vegan options, as well as hearty portions that satisfy without being overwhelming.

While the majority of feedback leans towards the positive, a few reviews mention minor drawbacks such as the breakfast not being served early enough on Sundays, the need to pay extra for certain coffee options, or small discrepancies in the temperature of some dishes. However, these issues appear to be exceptions rather than the norm.

Overall, the breakfast at Chapter House is described as a gourmet experience in an elegant and welcoming setting, with a quality that leaves a memorable impression on guests.

Dinner
Nestled within the charming confines of Chapter House, the dining experience is a symphony of flavors that captivates the palate. The restaurant is celebrated for its exceptional South African culinary creations, which have been described as excellent, delicious, and creative. Diners often remark on the superb quality of the food, highlighting the South African and Portuguese fusion as an exciting twist to traditional fare.

The steak selections, particularly aged steaks, are heralded as nothing short of amazing, with guests frequently expressing that these are the best steaks they've ever tasted. The restaurant consistently delivers fantastic meals, with generous portions that often leave diners too full to indulge in dessert. Despite a few mentions of minor disappointments, such as a tired side salad, the overall consensus is that dinner at Chapter House is a culinary delight.

Exceptional service complements the menu, as attentive and welcoming staff enhance the dining experience. The setting itself, with its lovely old building and cozy atmosphere, adds to the charm, making it not just a meal, but an event worth savoring. The restaurant reportedly offers all-around excellent quality, from the steaks to the more unusual South African specialties, ensuring it remains a memorable part of one's visit. Whether enjoying a Sunday roast or sampling the fabulous evening meals, guests at Chapter House are in for a treat that is both delicious and well-priced, leaving them eager to return for more.

Rooms
Chapter House captivates travelers with its enchanting blend of history and modern comfort. Housed in a beautiful Tudor building, this historic hotel offers a truly unique stay. The rooms are praised for their cozy, charming atmospheres, often characterized by quirky, period features like oak beams and slanting floors. Guests frequently describe the rooms as spacious, clean, and exceptionally well-furnished, with modern amenities that harmonize seamlessly with the historical setting.

The executive and superior rooms, in particular, receive high marks for their size and luxurious features, such as massive beds, stunning décor, and lavish bathrooms equipped with powerful showers. The attention to detail in the interior design, including retro decorations and high-quality bedding, is notable. Each room boasts its own character, ranging from quaint and intimate to large and palatial, ensuring a memorable stay.

Despite the occasional mention of noise from outside or kitchen fans, and some rooms being described as small or airless, the overwhelming sentiment is positive. Guests appreciate the responsive service, comfortable beds, and the central location near the cathedral and city center. Whether enjoying a superb breakfast in-house or exploring the charming surroundings, guests find Chapter House a delightful blend of old-world charm and modern convenience.

Beds
Chapter House offers an exceptional sleeping experience that has been widely praised by its guests. The rooms are described as comfortable and immaculately clean, often featuring impressively large and comfortable king-sized beds. Visitors frequently highlight the luxurious comfort of the mattresses coupled with crisp white sheets and plush pillows, which contribute to a night of restful sleep. Many reviews compliment the overall bedding quality, stating the beds are among the most comfortable they've ever experienced. With a focus on comfort and coziness, the rooms also feature inviting decor that adds to the guests' overall enjoyment. While there are mentions of varied preferences in mattress firmness, the consensus is overwhelmingly positive with the majority finding the beds to be supremely comfortable. Chapter House clearly prioritizes guest comfort, making it an appealing choice for those seeking a restful and rejuvenating stay.

Cleanliness
Chapter House stands out as an exemplary choice for travelers prioritizing cleanliness, comfort, and charm. Guests have consistently praised the hotel for its spotless rooms and well-maintained facilities. The accommodations are not only immaculately clean but also boast modern amenities and updated bathrooms, ensuring a comfortable stay. Each room is beautifully decorated, offering a blend of historical charm with contemporary comfort. Visitors have noted the impeccable standards of housekeeping, highlighting the attention to detail apparent throughout the property. The ambiance is further enhanced by comfortable beds and high-end linens, making for a restful experience. While some minor updates could be made in common areas, the overall cleanliness and inviting atmosphere make Chapter House a reliable and delightful place to stay.

Staff
Nestled on the edge of town, Chapter House exudes charm with its wonderful team of staff who leave an indelible impression on guests. Universally praised for their warmth and professionalism, the staff provide a friendly welcome that sets the tone for an enjoyable stay. From the manager to housekeeping, every team member is attentive and eager to ensure that guests' needs are met with efficiency and kindness. Guests have described the staff as amazing, attentive, and accommodating, with many noting that they went out of their way to create a pleasant experience.

Service at Chapter House is characterized by courtesy and responsiveness, with staff often lending a helping hand to manage heavy bags up stairs and offering local tips for exploring the area. The management, led by exemplary hosts, is particularly hospitable, contributing to a seamless check-in to check-out experience. Noteworthy mentions of certain staff members, appreciated for their helpfulness, emphasize the personal touch that defines the guest experience.

Chapter House’s dedication to outstanding service is evident in every interaction, ensuring that guests feel welcomed and valued. With a team that is genuinely invested in making each stay memorable, guests are often left with a sense of being exceptionally well looked after. Friendly smiles and efficient service accompany the delightful ambiance, creating a harmonious blend of comfort and luxury, making Chapter House a recommended destination for travelers seeking a quality boutique experience.

Wi-Fi
At Chapter House, the WiFi experience varies among guests. While some visitors commend the hotel for providing good to excellent WiFi, noting a reasonably strong signal in their rooms, others face challenges with connectivity and speed. A few guests experienced issues with WiFi not working in their rooms or having a weak signal despite connection. Some guests found that the issues were resolved, or that they could easily access the internet from the reception area downstairs. Though the hotel offers free WiFi and a 24-hour voucher, it seems that coverage and performance may be inconsistent depending on the room or location within the hotel.

Family
Chapter House proves to be an excellent choice for a family getaway, offering ample accommodation that resonates well with children. Guests have praised the large and comfortable family rooms, which cater perfectly to families with young children. Many reviews highlight the spaciousness of these rooms, noting that they are more than sufficient for families of four, with a layout that includes a master bedroom and an additional room with twin beds. The hotel's quirky and charming ambiance adds a special touch to the stay, enhancing the overall experience for families. The staff is particularly noted for their warmth, treating guests with a familial welcome, making them feel right at home.

Situated in a prime location near the cathedral, Chapter House offers a unique view from some of its rooms, adding to its appeal. The cozy setting of the family room, especially those on the top floor, receives commendations for creating a snug atmosphere that kids evidently enjoy. Spacious bathrooms and comfortable beds also contribute to the positive reviews. Many guests have expressed enthusiasm in returning with their families, underscoring the hotel's suitability for travelers with children seeking a memorable and enjoyable stay.

3 Star
Chapter House is a charming hotel that successfully marries historical elegance with modern comforts, creating a memorable stay for its guests. This lovely old pub-turned-hotel has a prime central location, making it easy for visitors to explore the surrounding area and its attractions on foot. The building itself boasts a rich history, reportedly hosting Charles I, and its architectural quirks are thoughtfully adapted to suit contemporary needs, adding an authentic boutique charm that guests find delightful.

Reviews consistently praise the excellent food, with strong commendations for the quality and taste that even exceed expectations. From delectable breakfasts to an amazing steak, the dining experience is a highlight that complements the stay. The restaurant is particularly lauded, often regarded as even better than the inviting rooms with their gorgeous design full of character.

The staff receives high marks for their friendliness, professionalism, and exceptional helpfulness, ensuring guests feel well cared for during their stay. While there are minor notes about service feeling occasionally rushed, these do not detract significantly from the overall positive atmosphere.

Guests speak fondly of the spacious and luxuriously comfortable accommodations, which include special features like a family suite accessible via an ancient winding staircase. The hotel's ambiance, steeped in historical charm, invites guests to hang out and experience its unique allure firsthand.

For those seeking a charming and historic retreat, Chapter House is highly recommended. Many reviewers express their desire to return, highlighting the enjoyment of staying in such a character-filled environment. While there are minor caveats regarding pricing on extras like cappuccinos and parking, the overall experience leaves an indelible impression on guests, encouraging them to share their enthusiastic endorsements with friends and family.


No, Chapter House doesn't have any pool.

No, a spa isn't available at Chapter House.

No, Chapter House doesn't allow dogs.

No, parking facilities aren't available at Chapter House.

No, Chapter House doesn't have a gym.

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