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Summary of reviewsAtel Hotel Lasserhof enjoys a prime location in Salzburg, nestled in a quiet neighborhood that provides easy access to the city's main attractions. Guests frequently commend its central position with landmarks like the historic old town and Mirabell Palace and Gardens just a short stroll away. The hotel's proximity to public transportation, including bus stops and the main train station, adds to its convenience, making it an ideal base for cultural tours, shopping sprees or relaxing getaways.
Breakfast at the hotel is generally well-received with guests appreciating the extensive buffet featuring a variety of cold cuts, cheeses, cereals and both hot and cold dishes. Friendly and efficient breakfast staff further enhance the experience, although there are occasional remarks about crowdedness and areas needing improvement, such as the coffee quality and replenishment.
The rooms at Atel Hotel Lasserhof are often described as clean, cozy and well-decorated, providing modern amenities and adequate space. While some rooms could benefit from updates and better sound insulation, the overall consensus is that they offer a comfortable and restful stay. Cleanliness is highlighted as a key attribute, though some reviews note areas for improvement regarding hygiene and maintenance.
The staff at Atel Hotel Lasserhof predominantly receive positive feedback for their friendliness, helpfulness and multilingual abilities, contributing significantly to a welcoming atmosphere. Despite a few mentions of inconsistency in professionalism, the majority of guests appreciate their courteous and supportive nature.
WiFi connectivity presents a mixed experience with some guests enjoying stable and fast internet, while others face issues with weak signals and intermittent connections. Despite these challenges, the WiFi is generally functional, especially after assistance from the reception.
Parking options around the hotel are varied with both paid and free alternatives available. Guests find the availability of parking facilities generally convenient, though some face high costs and limited availability. Planning ahead and inquiring about parking specifics is recommended.
Guest feedback on the beds is largely positive, emphasizing comfort, cleanliness and good-quality mattresses. However, there are occasional mentions of inconsistencies in bed size and mattress quality with some guests finding beds too small or pillows uncomfortable.
Overall, Atel Hotel Lasserhof stands out as a reliable three-star hotel offering good value for money. Its prime location, comfortable accommodations and friendly service make it a favorable choice for travelers seeking a convenient and affordable stay in Salzburg. Show more
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Categories
Cheap Hotel
This hotel offers affordable accommodation with a focus on providing basic comfort. It's a suitable option for budget-conscious travelers seeking a private room.
3-Star Hotel
Atel Hotel Lasserhof is a well-regarded option in Salzburg. It provides comfortable accommodation and is known for its convenient location and accessibility.
Hotel near Golf Courses
Dog Friendly Hotel
Hotel with Parking
Room Types
Single RoomAir-conditioned room with satellite TV, free Wi-Fi and a private bathroom.
Please note that extra beds are not available in this room.
Double or Twin RoomAir-conditioned room with satellite TV, free Wi-Fi and a private bathroom.
Please note that extra beds or sofa beds are not available in this room.
Triple RoomAir-conditioned room with satellite TV, free Wi-Fi and a private bathroom.
Please note that extra beds are not available in this room.
Small Double RoomThese are smaller air-conditioned rooms with French bed for a maximum occupancy of 2 persons (no extra bed or children sleeping in existing beds is possible).
Guest Reviews
7.8
Good
Location
Nestled in a quiet neighborhood, Atel Hotel Lasserhof boasts an unbeatable location for exploring Salzburg. Guests frequently highlight its central position, making it an ideal base for discovering the city's attractions. A convenient five-minute walk from the main train station and a short stroll to the historic old town, the hotel offers easy access to both the bustling city center and tranquil spots like Mirabell Palace and Gardens.
Public transportation options are plentiful with bus stops just steps away and a variety of restaurants, bars and shops nearby. For those arriving by car, ample parking is available, adding to the stress-free experience. The hotel's proximity to landmarks, like the Altstadt, combined with its serene setting, ensures a pleasant stay, blending convenience with comfort.
Whether planning a cultural tour, a shopping spree or simply a relaxing getaway, guests at Atel Hotel Lasserhof find everything within walking distance. From picturesque city walks to peaceful evenings, this hotel’s prime location allows for effortless exploration of Salzburg's rich heritage and vibrant life.
Breakfast
Guests of Atel Hotel Lasserhof have shared a wide range of experiences regarding the breakfast service. Many have praised the breakfast buffet for its variety and quality, highlighting an extensive selection that includes cold cuts, cheeses, cereals, bread, pastries and both hot and cold dishes such as eggs and bacon. The breakfast has been frequently described as delicious, plentiful and very good.
Several guests appreciated the friendly and efficient breakfast staff who ensured that the food was replenished regularly, maintaining a decent supply even towards the end of the breakfast hours. The breakfast room, though sometimes described as small and cramped, was noted to be clean and cozy.
Despite the positives, some guests found the breakfast could use improvement, mentioning issues such as limited variety, cold or stale items and a lack of replenishment in some cases. The coffee in particular received mixed reviews with some guests finding it not up to par.
Overall, while there are areas that could benefit from enhancement, the breakfast at Atel Hotel Lasserhof generally provided a satisfying start to the day for most guests.
Rooms
Nestled in a prime location within walking distance to shopping and city attractions, Atel Hotel Lasserhof offers a mix of newly renovated, clean and cozy rooms that many guests find quite pleasant. The rooms, often described as spacious or adequately sized, are decorated nicely with modern furnishings and amenities. Guests can enjoy the comfort of air conditioning, balconies and well-equipped bathrooms, though some facilities are cited as being a bit dated or in need of minor renovations.
While the hotel's sound insulation could use improvement with some experiencing noise from the hallway or adjoining rooms, many guests appreciate the quietness of rooms facing the courtyard. Despite occasional issues with cleanliness and the outdated appearance of certain rooms, the general consensus is that the rooms are comfortable, warm and suitable for a restful stay.
The hotel appears well-maintained with many guests noting the cleanliness and size of the rooms as a standout feature. The breakfast room and service are also generally received positively. Those fortunate enough to stay in one of the larger or superior rooms enjoy added comfort and space, alongside modern shower facilities.
A few guests faced inconveniences such as delayed check-ins or non-preheated rooms, but these issues seemed to be occasional rather than the norm. Basic yet sufficient, the rooms fulfill the needs of travelers looking for a comfortable and economical place to stay while exploring Salzburg.
Beds
Guest reviews of the beds at Atel Hotel Lasserhof highlight quite a range of experiences. On the positive side, many travelers found the beds to be very comfortable, cozy and well-maintained. Comfort seems to be the standout point with multiple mentions of the beds being large and comfortable and even described as having good-quality mattresses and clean bedding provided daily. Pillows and blankets generally received favorable feedback, characterized as comfortable and cozy, contributing to a restful sleep for many guests.
However, a few reviews pointed out some inconsistencies. There were mentions of beds being too small or narrow, which might not suit all guests, particularly couples. Some also noted issues like worn-out mattresses or bedsheets with stains and holes. A few guests found the beds too hard or the pillows to be thin and uncomfortable. The arrangement of beds—such as two single beds pushed together—also drew mixed feelings.
Overall, while the general consensus leans toward positive experiences with comfortable and clean beds, potential guests might want to be mindful of some occasional inconsistencies in bed size and mattress quality.
Cleanliness
Reviews of the Atel Hotel Lasserhof highlight varying experiences regarding its cleanliness. On the positive side, many guests reported their rooms as very clean, modern and comfortable with clean bed linens and daily cleaning. Some mentioned the hotel was clean overall and well-maintained with tidy rooms and a welcoming atmosphere.
However, a significant number of reviews raised concerns about hygiene. Numerous guests found their rooms and bathrooms inadequately cleaned with reports of dust, dirt, mold and hair present in various parts of the room. Specific complaints included dirty towels, sticky surfaces, stained sheets and mold in bathroom areas. Many guests also noted that the cleaning was superficial and pointed out neglected areas such as under the beds and behind furniture. Additionally, some reviews mentioned an unpleasant smell in certain rooms and issues with non-functioning amenities.
In summary, while the Atel Hotel Lasserhof received praise for its clean and cozy rooms from some guests, there is also consistent feedback indicating that the hotel's overall cleanliness could significantly improve.
Staff
Atel Hotel Lasserhof has garnered a mixed reception when it comes to its staff, though it's evident that friendliness and helpfulness are its defining traits. Many guests have praised the staff for being knowledgeable, supportive and courteous, often going above and beyond to ensure a positive experience. The receptionists, in particular, received commendations for their warm welcomes and efficient service, making check-in and check-out processes smooth and hassle-free.
Various reports highlighted the staff's multilingual abilities and proactive approach, especially in providing valuable tips about local attractions and amenities. This responsiveness extended to evening and breakfast staff as well, who were generally described as attentive, kind and accommodating.
However, a few reviews pointed out inconsistencies. Some guests experienced unprofessional behavior, indifference and even grumpiness from certain staff members. Instances of staff being overwhelmed or unprepared were also mentioned, which occasionally resulted in unavailability or a lack of information.
Despite these occasional setbacks, the overall feedback suggests a hotel where the majority of staff are eager to assist and create a welcoming atmosphere. The cleaning and kitchen staff, though occasionally inefficient, were generally appreciated for their courteousness and support. Special mentions were given to individuals like Lucia, who received high praise for her exceptional hospitality.
In summary, while Atel Hotel Lasserhof's staffing appears to have room for improvement, their commitment to friendly and helpful service stands out, significantly enhancing the guest experience.
Wi-Fi
Atel Hotel Lasserhof offers a mixed experience when it comes to WiFi connectivity. Several guests have noted that the WiFi was stable and fast with some even mentioning the secure network as a plus. The connection worked well for many, providing decent internet speed and strong signals, particularly in certain areas of the hotel. Free Wi-Fi is available, which adds to the convenience for guests accessing the web in public areas.
However, the WiFi quality is inconsistent and numerous reviews mention poor reception and weak signals. Issues such as slow internet speeds, intermittent connectivity and difficulties in accessing the network were common. Some guests experienced unreliable service, especially on higher floors. Despite these challenges, the WiFi was functional for certain guests after contacting the reception for assistance.
Overall, while the WiFi at Atel Hotel Lasserhof has its strengths, the experience can vary significantly and some improvements may be needed to ensure reliable internet access throughout the property.
Parking
Parking at 'Atel Hotel Lasserhof' offers a variety of options, though it's crucial to plan ahead. Guests can find both paid and free parking in the vicinity, including street parking, which is often free during weekends and evenings. The public parking garage directly across the street is a convenient option with some guests appreciating discounted rates for hotel patrons. However, it's worth noting that the underground garage is described as narrow and sometimes unkempt and directions for parking have occasionally been confusing.
While the hotel lacks its own private parking lot, there is a managed private garage nearby which many guests found helpful. Despite some reviews mentioning issues like high costs and limited availability, others highlighted the convenience and proximity of the available parking options.
In summary, guests generally found decent to good parking options near the hotel with various paid and free alternatives available. It's advisable to inquire about parking specifics and potential discounts when booking to avoid any confusion upon arrival.
3 Star
The reviews highlight that Atel Hotel Lasserhof is correctly rated as a three-star hotel, offering decent and fair quality accommodations for its category. Guests frequently mentioned that the hotel provides good value for money and a satisfactory price-performance ratio. Despite some differing opinions on whether it lives up to its three-star rating, many found the hotel to be acceptable and sufficient for the price paid.
The breakfast served is typical of European standards and overall, the hotel presents as a typical tourist hotel with standard amenities. However, there were occasional mentions of noise from outside and some guests felt that room appearance and condition could be improved. Nevertheless, for those seeking a reasonably priced stay with solid three-star facilities and services, Atel Hotel Lasserhof stands out as a reliable choice with great value for money.
No, Atel Hotel Lasserhof doesn't have any pool.
No, a spa isn't available at Atel Hotel Lasserhof.
Yes, Atel Hotel Lasserhof welcomes dogs.
Yes, parking facilities are available at Atel Hotel Lasserhof.