COOL MAMA Hotel Salzburg

Salzburg 47.82794500, 13.02583900 , Josef-brandstätter-straße 1 (Show on Map)
8.8
Excellent


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Summary of reviewsCOOL MAMA Hotel Salzburg has garnered a wealth of positive reviews across different aspects, making it a favored choice for many travelers.

Location-wise, the hotel boasts a conveniently accessible spot right next to the highway, ideal for those traveling by car. It's close to key venues like the Salzburg Arena and the exhibition center and although it's slightly outside of the city center, excellent public transport and taxi services make getting around easy. The proximity to the airport and stunning views, especially of the Alps from the hotel's higher floors, further add to its appeal.

The breakfast at COOL MAMA Hotel Salzburg is a standout feature, served with panoramic views from the 15th floor. The varied and high-quality offerings have left many guests raving, despite occasional mentions of its cost or crowdedness during peak times. Similarly, the Sky Restaurant receives high praise for its exquisite cuisine and breathtaking views, enhancing the overall dining experience.

The rooms are frequently described as modern, spacious and clean with excellent facilities and state-of-the-art technology. Guests appreciate the comfortable and stylish design, as well as the beautiful vistas available from many rooms. Cleanliness throughout the hotel is highlighted as impeccable, extending from the rooms to the common areas.

The staff at COOL MAMA Hotel Salzburg earns accolades for their friendliness, professionalism and attentiveness, significantly contributing to guests' positive experiences.

Parking is another strong point, praised for affordability and convenience with ample options including a secure underground garage. The availability of EV charging stations is a welcomed feature, though the pricing for this service receives mixed reviews.

Wi-Fi service elicits varied feedback with many guests finding it reliable and fast while others encountered intermittent issues. The fitness facilities, although small, are generally appreciated for their cleanliness and efficiency, even though a few guests found them lacking in equipment.

While some guests found the beds exceptionally comfortable, others noted them as being too hard. Nonetheless overall, guests generally enjoy restful sleep.

In summary, COOL MAMA Hotel Salzburg impresses with its strategic location, outstanding dining experiences, modern and clean rooms and friendly, professional staff. A few minor issues aside, the overall sentiment is highly positive, making it a top choice for visitors in Salzburg.
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Hotel with Parking
COOL MAMA Hotel Salzburg offers both a parking area in front of the hotel and numerous underground parking spaces for a daily fee. Electric car charging stations are also available.

EV charging stations  


Accessible Hotel
COOL MAMA Hotel Salzburg is wheelchair accessible and offers disabled accessible facilities, including disabled parking and disabled washrooms. It also provides specific rooms and facilities for disabled guests.

Hotel with Gym
COOL MAMA Hotel Salzburg is listed among hotels with gym facilities.

Hotel with EV Charging Stations
Newer hotels often incorporate EV charging facilities; however, confirmation of availability is recommended.

Business Hotel

Room Types
Standard Double Room This room is located between the 1st and 4rd room. It comes with free WiFi, minibar, safe, Nespresso coffee machine and 55-inch flat-screen TV with cable channels and radio. The bathroom is equipped with a hairdryer, LED rain shower, free Rituals toiletries and a make-up mirror.

Deluxe Double Room Located between the 5th and 12th floor, this air-conditioned room offers a panoramic view of the surroundings of Berchtesgarden and Salzburg. It includes free WiFi, minibar, safe, Nespresso coffee machine and 55-inch flat-screen TV with cable channels and radio. The bathroom is equipped with a hairdryer, LED rain shower, free Rituals toiletries and a make-up mirror.

Deluxe Double Room Salzburg View Offering a view of the old town of Salzburg and the Hohensalzburg Fortress, this air-conditioned room is located between the 5th and 12th floor. It comes with free WiFi and is equipped with a minibar, safe, Nespresso coffee machine and 55-inch flat-screen TV with cable channels and radio.

Superior Double Room Located between the 5th and the 11th floor, this air-conditioned corner room boasts a view of the surroundings of Salzburg and Berchtesgaden. It features free WiFi, a minibar, safe, Nespresso coffee machine and 55-inch flat-screen TV with cable channels and radio. The bathroom includes a hairdryer, LED rain shower, free Rituals toiletries and a make-up mirror.

Executive Double Room Salzburg View Located between the 5th and the 11th floor, these air-conditioned rooms overlook the old town of Salzburg and the Hohensalzburg Fortress. They come with free WiFi and are fitted with a free-standing bathtub at the window, minibar, safe, Nespresso coffee machine and 55-inch flat-screen TV with cable channels and radio. The bathrooms are equipped with a hairdryer, LED rain shower, free Rituals toiletries and a make-up mirror.

Executive Double Room This air-conditioned corner room is located between the 2st and 4th floor. It features free WiFi, a free-standing bathtub in front of the window, a 55-inch flat-screen TV with cable channels and radio, a minibar, a safe and a Nespresso coffee machine. The bathroom is fitted with a make-up mirror, hairdryer, free Rituals toiletries and LED rain shower.

Superior Double Room Salzburg View This air-conditioned corner room with free WiFi is located between the 5th and 12th floor, offering a view of the old town of Salzburg and the Hohensalzburg Fortress. It is equipped with a 55-inch flat-screen TV with cable channels and radio, a minibar, a safe and a Nespresso coffee machine. The bathroom features a make-up mirror, hairdryer, free Rituals toiletries and LED rain shower.

Guest Reviews
8.8
Excellent
Location
COOL MAMA Hotel Salzburg boasts an enviable location with numerous advantages highlighted by its guests. Situated right next to the highway, it offers exceptional ease of access, making it a prime choice for travelers arriving by car. The hotel is praised for its proximity to key venues like the Salzburg Arena and the exhibition center, which are both within walking distance, making it perfect for attending events.

Despite being set a bit outside the city center, the hotel's location is not seen as a major drawback due to the excellent public transportation links. A nearby bus stop provides direct routes to the old town, typically in about 15 minutes and taxis offer a quick and relatively inexpensive ride to the heart of the city. Guests appreciate the quiet spot away from the hustle and bustle, ideal for a peaceful stay while remaining accessible to central attractions.

The hotel is also close to the airport, making it convenient for international travelers. For those interested in exploring the surrounding areas or attending business events, the strategic positioning next to the highway facilitates quick trips to nearby villages and the greater Salzburg area. Additionally, the views from the hotel, especially from higher floors and the top-floor restaurant, receive high marks with some rooms offering stunning vistas of the Alps and the Salzburg skyline.

Overall, COOL MAMA Hotel Salzburg stands out for its practical and well-connected location, making it an excellent choice for both leisurely and business travelers looking for a modern stay with easy access to Salzburg's main points of interest.

Breakfast
COOL MAMA Hotel Salzburg features a breakfast experience that has garnered rave reviews from guests for its variety and quality. Served on the 15th floor, the breakfast offers breathtaking panoramic views of Salzburg, enhancing the overall dining experience. The buffet is well-stocked and diverse, catering to various dietary preferences and presents an extensive selection of fresh food and drinks, making it ideal for different tastes and requirements. Options range from lavish spreads including everything from antipasti to homemade cakes, pastries, fresh fruit and an array of hot and cold dishes.

Guests have praised the breakfast for being delicious, abundant and of the highest quality with many calling it exceptional, fabulous and outstanding. The availability of special touches like Prosecco on Sundays and dietary-specific options such as gluten-free choices contribute to its high ratings. The atmosphere is further elevated by the attentive and friendly service, which enhances satisfaction.

While a few reviews mentioned the breakfast to be somewhat expensive and some areas to be crowded during peak times, the overall sentiment remains highly positive with descriptions of the breakfast as top-notch, perfect and a culinary highlight. Despite minor drawbacks such as limited vegetarian and vegan options or crowdedness, the extensive and rich selection ensures most guests leave pleased. The stunning views and the quality of the offerings make breakfast at COOL MAMA Hotel Salzburg a memorable start to the day.

Dinner
The dining experience at COOL MAMA Hotel Salzburg's Sky Restaurant has received significant praise from guests, particularly for its combination of excellent cuisine and stunning views. The restaurant, situated on the 15th and 16th floors, offers a panoramic view of Salzburg and the surrounding mountains, making it a highlight for many visitors.

Guests consistently describe the food as delicious, sensational and top-notch with the quality often exceeding expectations. The ambiance is frequently mentioned as superb, thanks to the soft lighting and glass walls which contribute to a relaxed atmosphere. The rooftop setting is particularly noted for offering a unique and memorable dining experience, both for dinner and breakfast.

Although the menu is described as sophisticated, the prices are considered acceptable for the quality provided. The staff is praised for their excellent service, enhancing the overall dining experience. However, some limitations, such as the restaurant being closed on Sundays and Mondays for dinner and the lack of snack options late at night, were noted.

In conclusion, the Sky Restaurant at COOL MAMA Hotel Salzburg is celebrated as a fantastic place to enjoy a meal, characterized by its exquisite cuisine and remarkable views, making it a highly recommended dining destination.

Rooms
The rooms at COOL MAMA Hotel Salzburg leave a lasting impression with their modern, spacious and clean design. Guests frequently mention the excellent facilities, including state-of-the-art technology and high-quality furnishings. Many reviewers appreciate the beautiful, panoramic views available from the rooms, providing stunning vistas of Salzburg and its surroundings. The spaciousness of the rooms, along with modern and stylish decor, contributes to a comfortable and inviting atmosphere.

The functional and well-thought-out layout of the rooms ensures convenience for travelers with notable elements such as large windows, freestanding bathtubs and rain showers being particularly popular. Several guests highlight the clean and tidy nature of the rooms, which adds to the overall appeal. Despite a few minor issues such as the soundproofing and the need for better pillows, the rooms are generally seen as a haven of comfort and modern elegance.

With spacious accommodation options and a stylish, contemporary aesthetic, COOL MAMA Hotel Salzburg's rooms are well-suited for a variety of guests, from those on a bike tour to visitors seeking a quiet, luxurious retreat. The breathtaking views and high-tech amenities make the hotel a standout choice for anyone visiting Salzburg.

Beds
The reviews of the beds at COOL MAMA Hotel Salzburg present a mixed yet predominantly positive experience. Guests frequently praised the comfort of both the beds and pillows with many finding the beds exceptionally cozy and promoting restful sleep. Descriptors like spacious, supportive and restful were commonly associated with the beds, highlighting a generally positive reception. Words like very clean and fluffy further underscore an overall high standard of bedding quality.

However, a significant number of reviews noted the beds as being too hard with some guests describing the mattresses as extremely firm or even likening them to sleeping on a board. This hardness seemed to be a consistent issue for those not accustomed to firmer support. On the other hand, the availability of mattress toppers upon request mitigated this discomfort for some guests.

Pillows, in particular, received notable criticism. Many reviews pointed out that the pillows were too flat, soft or simply uncomfortable, which detracted from the overall sleeping experience. Despite the general praise for the bedding's cleanliness and comfort, the consistency and quality of the pillows emerged as an area needing improvement.

Summarizing the feedback, the beds at COOL MAMA Hotel Salzburg are largely comfortable and conducive to a good night's sleep, provided that guests have a preference for firmer mattresses. Addressing the concerns about pillow comfort could further enhance guest satisfaction with the sleeping arrangements.

Cleanliness
COOL MAMA Hotel Salzburg has received widespread acclaim for its exceptional cleanliness. Guests consistently describe the hotel as very clean with spotless rooms and immaculate facilities. The consensus is that the cleanliness extends to every part of the hotel, from the lobby to the parking garage. The rooms are particularly highlighted for their cleanliness, described as tidy organized and exceptionally functional.

The modern design of the rooms, paired with their cleanliness, leaves guests impressed. Additionally, the hotel’s new and squeaky-clean appearance contributes to an overall sense of comfort and satisfaction. Guests have also commended the hotel’s well-maintained facilities, noting a high standard of hygiene and meticulous attention to detail.

While the hotel staff and their cleaning routines receive high praise, it’s worth noting a few minor concerns about specific cleaning instances. However, these observations are vastly outnumbered by the overwhelmingly positive feedback.

In summary, COOL MAMA Hotel Salzburg stands out for its immaculate cleanliness, modern amenities and well-maintained environment, providing guests with a comfortable and hygienic stay.

Staff
At COOL MAMA Hotel Salzburg, the staff consistently receives high praise from guests for their friendly and helpful demeanor. The hospitality team is recognized for being exceptionally accommodating, attentive and courteous. Guests frequently highlight the professionalism and competence of the staff, noting that they provide a warm and welcoming atmosphere from the moment of check-in. The reception staff, in particular, are often mentioned for their superb service and ability to reassure and assist guests efficiently.

Visitors appreciate the service-oriented approach of the personnel, emphasizing that the staff go out of their way to meet guests' needs and ensure a comfortable stay. From the cleaning crew to the receptionists, the service team is described as cheerful, kind and very friendly, contributing to a pleasant and inviting environment throughout the hotel.

Even in the restaurant, the staff are commended for their attentiveness and friendliness, enhancing the dining experience with their cooperative and competent attitude. Despite minor instances of less favorable interactions, the overwhelming sentiment from guest reviews is that the staff at COOL MAMA Hotel Salzburg are among the best, making it a standout destination for those seeking exceptional service.

Wi-Fi
At COOL MAMA Hotel Salzburg, guest experiences with the Wi-Fi service display mixed feedback with many guests expressing satisfaction while others encountered issues. Many reviews highlight the Wi-Fi as very good, reliable, fast and even outstanding. Several guests were pleased with the high-speed connection, quoting impressive speeds like 100/100 Mbps and appreciated the fact that it is free. The Wi-Fi quality has been described as good throughout the hotel, supporting smart home gadgets and "best" by some guests.

However, other reviews narrated challenges. Some guests found the Wi-Fi slow, unreliable or even catastrophic at times with some particularly facing issues during activities like video conferencing. A few mentioned problems with coverage and stability, including instances where the Wi-Fi didn't work in rooms or had intermittent connections. There were also mentions of an inability to connect smart TVs to the internet, which disappointed some guests looking forward to streaming services like Netflix.

Overall, while there is significant praise for the Wi-Fi at COOL MAMA Hotel Salzburg, there is room for improvement to ensure a more consistent and reliable experience for all guests.

Gym
The fitness facilities at COOL MAMA Hotel Salzburg receive mixed reviews. Many guests describe it as a beautiful, high-class fitness studio that is well-organized and well-planned. Others praise it for being small yet adequate, noting that the equipment setup is efficient and includes all necessary items. A few highlight the spaciousness and cleanliness of the fitness center with air conditioning enhancing the workout experience.

However, some reviews express disappointment, pointing out limited equipment and the occasional shortage of drinks and towels. A few guests found the gym lacking with comments about improvised facilities and only one machine designated for strength training. Overall, while the gym at COOL MAMA Hotel Salzburg is described as very good by several guests, there is room for improvement to meet all expectations.

Parking
Parking at the COOL MAMA Hotel Salzburg hotel consistently receives positive feedback from guests, primarily for its affordability and convenience. The hotel offers ample parking options including both outdoor spaces and a spacious underground garage. Many guests appreciated the reasonable parking fee of 5 euros per day, highlighting it as a cost-effective solution, especially given Salzburg's typical parking rates.

The underground garage is particularly praised for being secure, spacious and easily accessible with plenty of room even for larger vehicles. The location of the parking facilities, situated right under the hotel, enables convenient and quick access to guests' vehicles.

Despite the minor additional fee for parking, guests find the cost justifiable and fair. The consistency in positive remarks about the parking services suggests that the hotel has successfully managed to cater to the parking needs of its visitors, enhancing their overall experience. However, a few guests did note occasional issues such as poorly lit areas and non-functional elevators from the basement, but these concerns appear to be exceptions rather than the rule.

Overall, the parking at COOL MAMA Hotel Salzburg is well-regarded for its security, convenience and affordability, making it a reliable choice for travelers arriving by car.

EV charging stations
COOL MAMA Hotel Salzburg offers several charging stations for electric vehicle users, conveniently located in the underground garage. Guests appreciate the availability of these charging spots, which feature two stations and four charging points. However, there are mixed reviews regarding the pricing for charging services. Some guests find the costs for e-charging stations to be quite high with a noted extra charge and specific fees including a €2 usage fee plus €6 per hour for charging. Despite this, the presence of EV charging facilities is a welcomed feature for those traveling with electric cars. Parking for hotel guests is priced at 5 euros, which may be seen as an additional consideration given the room rates. Overall, while the convenience of charging options is acknowledged, potential users should be aware of the associated costs.

Business
Situated in the heart of Salzburg, 'COOL MAMA Hotel Salzburg' emerges as a top choice for business travelers. Its prime location adjacent to Salzburgarena and the Salzburg Exhibition Center makes it a perfect venue for those attending trade fairs or corporate events. Business guests appreciate the convenient proximity to key business venues and the A1 highway, ensuring quick and easy access to their meetings and appointments.

The hotel is designed with the business traveler in mind, offering well-planned rooms and facilities that cater to work-related needs. It features meeting rooms and private spaces ideal for corporate meetings. The setup is comfortable and functional, making it easy to work from the hotel room.

The modern and stylish hotel also boasts its own parking garage, which adds an extra layer of convenience for those traveling by car. It serves as an optimal starting point for short business trips, providing everything needed for a productive stay.

However, it's worth noting that the hotel's primary focus is on business travelers and it may not be the best fit for those looking for a leisurely private vacation. Overall, 'COOL MAMA Hotel Salzburg' is highly recommended for anyone with business in the area, offering a well-thought-out layout and excellent facilities tailored for a seamless business experience.

Accessible
COOL MAMA Salzburg stands out as an accessible hotel catering to the needs of disabled guests. The hotel receives high praise for its considerate approach to accessibility with features like wheelchair ramps, accessible parking and an elevator that services all floors. The hotel is both easily accessible and conveniently located, making it suitable for guests arriving by car or public transport. It is situated close to the highway, which provides quick and quiet access to and from the premises. There is a bus stop around the corner and public transportation options provide a direct and efficient connection to the city center and Salzburg’s attractions.

Guests find the site excellent, especially for those driving with straightforward access to the highway and ample parking spaces. While the hotel is a bit far from the city center, its central location at the fair trade center and proximity to the airport (7 km) makes it a great stopover for travelers seeking tranquility. The location is lauded for its overall convenience and effectiveness in providing easy access for all guests.

Though there are comments about limited wheelchair accessibility in certain areas, the general feedback emphasizes that COOL MAMA Salzburg is very accessible with a great layout and impressive staff assistance. Its user-friendly design makes it a seamless and enjoyable stay for guests with disabilities.


No, COOL MAMA Hotel Salzburg doesn't have any pool.

No, a spa isn't available at COOL MAMA Hotel Salzburg.

No, COOL MAMA Hotel Salzburg doesn't allow dogs.

Yes, parking facilities are available at COOL MAMA Hotel Salzburg.

Yes, COOL MAMA Hotel Salzburg has a gym.

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