Leonardo Hotel Salzburg City Center
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Summary of reviewsThe Leonardo Hotel Salzburg City Center is highly praised for its prime location, offering easy access to Salzburg’s major attractions and public transportation. Positioned near the historic old town, the hotel provides a peaceful yet central spot for guests. The unique pedestrian tunnel to the old town and the clean, modern environment with beautiful views and garage parking are standout features.
The breakfast receives commendation for its wide variety and quality of fresh ingredients, catering to various dietary preferences with both hot and cold options. Although the dining area can become crowded, the staff's efforts to maintain cleanliness and replenish the buffet are appreciated.
Regarding dinner, guests find many accessible dining options in the nearby old town, including Asian cuisine at Tasty Yuki and comfort food at Mr. Le. The on-site kitchenette in rooms proves convenient for families, though some suggest the bar's drink variety could be improved.
Rooms at the hotel are noted for their spaciousness, cleanliness and modern decor. Positive mentions include well-furnished interiors, comfortable beds and amenities like coffee machines. Despite occasional maintenance issues, the overall room experience remains positive.
Cleanliness standards are generally well-maintained with guests particularly noting tidy accommodations and common areas. However, some indicate that bathroom hygiene and consistent housekeeping practices could be improved.
The hotel staff are widely appreciated for their friendliness, attentiveness and helpfulness. Their multilingual abilities and accommodating nature contribute significantly to guest satisfaction, despite a few isolated incidents of inconsistent service.
Wi-Fi service is largely satisfactory with free, fast and reliable connections available throughout the hotel. Some guests experienced intermittent issues, but overall, the internet service meets expectations.
Parking options, including an underground garage and private parking, are praised for convenience and security. However, the cost and tight spaces are noted as potential drawbacks.
Families find the hotel welcoming with family-friendly services and amenities like large beds and kitchenettes. However, room sizes can be a constraint for larger groups. Overall, it provides a good base for family vacations.
The hotel's proximity to nightlife and dining options, along with its comfortable beds, enhances the overall guest experience despite minor inconveniences reported.
In summary, Leonardo Hotel Salzburg City Center offers a well-located, clean and comfortable stay with excellent breakfast and accommodating staff, making it a favorable choice for visitors to Salzburg.
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The breakfast receives commendation for its wide variety and quality of fresh ingredients, catering to various dietary preferences with both hot and cold options. Although the dining area can become crowded, the staff's efforts to maintain cleanliness and replenish the buffet are appreciated.
Regarding dinner, guests find many accessible dining options in the nearby old town, including Asian cuisine at Tasty Yuki and comfort food at Mr. Le. The on-site kitchenette in rooms proves convenient for families, though some suggest the bar's drink variety could be improved.
Rooms at the hotel are noted for their spaciousness, cleanliness and modern decor. Positive mentions include well-furnished interiors, comfortable beds and amenities like coffee machines. Despite occasional maintenance issues, the overall room experience remains positive.
Cleanliness standards are generally well-maintained with guests particularly noting tidy accommodations and common areas. However, some indicate that bathroom hygiene and consistent housekeeping practices could be improved.
The hotel staff are widely appreciated for their friendliness, attentiveness and helpfulness. Their multilingual abilities and accommodating nature contribute significantly to guest satisfaction, despite a few isolated incidents of inconsistent service.
Wi-Fi service is largely satisfactory with free, fast and reliable connections available throughout the hotel. Some guests experienced intermittent issues, but overall, the internet service meets expectations.
Parking options, including an underground garage and private parking, are praised for convenience and security. However, the cost and tight spaces are noted as potential drawbacks.
Families find the hotel welcoming with family-friendly services and amenities like large beds and kitchenettes. However, room sizes can be a constraint for larger groups. Overall, it provides a good base for family vacations.
The hotel's proximity to nightlife and dining options, along with its comfortable beds, enhances the overall guest experience despite minor inconveniences reported.
In summary, Leonardo Hotel Salzburg City Center offers a well-located, clean and comfortable stay with excellent breakfast and accommodating staff, making it a favorable choice for visitors to Salzburg.
Dog Friendly Hotel
This hotel allows two pets of any size for no additional fee, but only standard double rooms are pet-friendly. Both dogs and cats are welcome.
Accessible Hotel
This hotel in Salzburg is wheelchair accessible throughout its grounds. Facilities include disabled parking and a disabled washroom. Accessible rooms and accessible bathrooms are available.
To whom is your hotel/accommodation accessible?
People who use a wheelchair
People who use a wheelchair
Answers last updated by Leonardo Hotel Salzburg City Center
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Guest Reviews
The Leonardo Hotel Salzburg City Center is lauded for its prime location, as reflected in numerous guest reviews. Positioned conveniently near the historic old town, the hotel provides easy access to Salzburg's major attractions, including the Getreidegasse, Hohensalzburg Fortress and the festival halls. Guests frequently highlight the hotel's proximity to public transportation, making it seamless to travel to and from the airport or train station. The unique pedestrian tunnel connecting the hotel to the old town is a notable feature, allowing guests a quick and scenic walk to the central shopping and dining areas.
The hotel is praised for being situated in a quiet area, away from the hustle and bustle, yet just a short stroll brings visitors right into the heart of the city. This balance allows for a peaceful stay while keeping the vibrant city life within reach. Many reviews emphasize the ease of walking to various parts of the city with several key sights and cultural landmarks just minutes away on foot.
Moreover, the hotel offers a clean and modern environment, further complemented by beautiful views and convenient amenities such as garage parking. The combination of its central yet tranquil location makes the Leonardo Hotel a perfect base for exploring Salzburg, whether for leisure or attending one of the many festivals. Overall, the hotel's excellent location, surrounded by the charm and history of Salzburg, stands out as a significant highlight for guests.
The breakfast at Leonardo Hotel Salzburg City Center consistently receives high praise from guests for its wide variety and quality. The offerings include a mix of hot and cold foods with many appreciating the fresh ingredients and diverse selection that caters to various dietary preferences, including lactose-free and gluten-free options. The quality of the coffee, as well as the range of pastries, fruits, cheeses and meats, is frequently highlighted as excellent.
Despite the high marks for the food, the breakfast area itself is noted to be small and can become quite crowded during peak hours, which sometimes results in waiting for a table. This cramped space and limited seating have been points of contention for many guests, leading to a less-than-ideal dining experience. However, the staff’s efforts to replenish the buffet quickly and maintain cleanliness are generally appreciated.
Overall, while some logistical improvements could enhance the breakfast experience, the quality and variety of the food itself are substantial and satisfying, making it a strong point of the hotel.
Leonardo Hotel Salzburg City Center is located conveniently close to several dining options in the old town, including the wonderful Asian cuisine at Tasty Yuki and the comfort food at Mr. Le, which offers Thai and Vietnamese dishes. While the hotel itself doesn't serve dinner or have a designated restaurant for evening meals, this hasn't been a significant issue for many guests. Families, in particular, appreciated the handy kitchenette provided in the rooms, which allowed for a quick meal when children were too tired to venture out.
The nearby areas offer a pleasant nightlife and restaurant environment, although it requires a short trip across a tunnel through the mountain to reach more dining establishments. Despite the limited local dinner options, the hotel's recommendations and the nearby decent Asian restaurant have been well received. Guests have also noted numerous dinner options in the surrounding area and many local bakeries for an enjoyable experience. However, some noted that the bar's variety of drinks could be enhanced to better serve larger groups.
Leonardo Hotel Salzburg City Center receives positive feedback for its rooms with many guests appreciating their spaciousness, cleanliness and modern decor. Visitors find the rooms to be bright, comfortable and well-furnished, often noting the practical amenities such as coffee machines, tea pots and functional equipment. The recent renovations have been positively highlighted, reflecting in beautifully designed and appealing interiors.
Rooms with balconies and terraces offer pleasant views and add to the overall comfort. Suites are particularly praised for their spaciousness and additional facilities like rooftop terraces. Guests frequently mention the comfortable beds and various pillow options that contribute to a restful stay. The soundproofing of the windows ensures a quiet environment, ideal for relaxation.
Despite these positives, there are occasional mentions of smaller room sizes and maintenance issues like non-functional air conditioning and minor cleanliness oversights. Some rooms appear to be a bit dated or worn out and a few guests faced issues with the temperature, describing the rooms as too warm or too cool.
Overall, Leonardo Hotel Salzburg City Center provides a comfortable and accommodating stay with its clean, spacious and well-equipped rooms, making it a suitable option for both short and extended visits to the city.
At the Leonardo Hotel Salzburg City Center, the primary theme around guest reviews about the beds is comfort, though with varying experiences. Many guests consistently describe the beds as super comfortable, very good and excellent, appreciating the quality and support of the mattresses. The words comfortable and very good frequently appear, indicating a generally positive sentiment toward the beds and bedding.
Several reviews mention the beds being great for a pleasant sleep with praise for both firmness and stability. The mattresses are often noted to be both comfortable and clean. However, there are points of contention for some guests who found the beds too hard or the mattresses stiff, which led to less comfortable nights.
Sofabeds, in particular, appear to be a mixed bag; while the primary beds receive accolades for comfort and size, including queen and king options, the sofa beds are often critiqued for being hard and uncomfortable. There are also remarks about beds being a bit narrow or small for two people and some minor inconveniences such as shared duvets and flat pillows.
Despite some negative feedback about mattress hardness and bedding specifics, the overall consensus leans towards a positive experience with the main beds, highlighting comfort and a satisfying sleep experience for most guests.
'Leonardo Hotel Salzburg City Center' garners praise for its overall cleanliness and well-maintained rooms. Guests consistently highlight that both the hotel and rooms are clean, bright and spacious. Many reviews mention the clean and comfortable accommodations with several guests describing the rooms as very clean, well-maintained, modern and functional. The common areas, including the lobby and breakfast area, are also noted for their cleanliness and nice decoration.
However, the cleanliness of the bathrooms appears to be a recurring issue. There are multiple mentions of mold in the shower, dirty plates and cutlery and insufficient bathroom cleaning. Some guests found dust under the beds and hairs in the shower, indicating sporadic lapses in housekeeping standards. While the daily room cleaning is generally satisfactory, there are remarks about the cleaning team occasionally missing certain areas, resulting in only superficial cleanliness.
Despite these drawbacks, the hotel's staff is recognized for keeping the rest of the premises spotless. Specific mentions of the tidy terrace area and clean hallways underscore this effort. However, due to staffing shortages, there were instances where rooms were not cleaned daily, leading to some dissatisfaction among guests.
In summary, while 'Leonardo Hotel Salzburg City Center' maintains a general standard of cleanliness that satisfies most visitors, improvements in bathroom hygiene and consistent housekeeping practices could elevate the guest experience further.
The reviews for the staff at Leonardo Hotel Salzburg City Center paint an overwhelmingly positive picture. Guests frequently mention the friendliness and helpfulness of the staff, describing them as super nice, attentive and pleasant. Both the reception and breakfast teams receive high praise for their courteous and efficient service. The staff's multilingual ability, particularly their proficiency in English, is also highlighted as a plus.
The personnel are noted to be not only competent but also accommodating, making extra efforts to ensure guest satisfaction. Front desk and housekeeping staff are commended for being informative, humorous and welcoming, often going the extra mile to make guests feel at home. Many reviews emphasize the warm-hearted and kind nature of the employees with receptionists and other team members being described as delightful and supportive.
However, a few reviews indicate inconsistencies, particularly with room service and occasional lapses in professionalism from some employees. Despite these minor criticisms, the overall sentiment towards the staff remains highly favorable with many guests appreciative of their attentiveness and problem-solving abilities.
In summary, the staff at Leonardo Hotel Salzburg City Center are largely praised for their friendliness, competence and dedication to providing a positive guest experience.
The WiFi at Leonardo Hotel Salzburg City Center garnered generally positive feedback from guests. Many reviews highlighted the availability of free Wi-Fi throughout the hotel, including in the rooms. Guests frequently mentioned that the Wi-Fi worked well with several emphasizing that it was fast and reliable. Words like "sufficient," "very good," and "great" were commonly used to describe the internet service.
However, some reviews noted occasional issues with the Wi-Fi. A few guests experienced intermittent connections, insufficient coverage and unreliability. Specific areas such as the outbuilding and family rooms were mentioned as having weaker signals. Despite these occasional problems, the overall consensus was that the Wi-Fi service at the hotel met or exceeded expectations for most visitors.
The parking situation at Leonardo Hotel Salzburg City Center offers a mix of positives and areas for improvement. The hotel provides various parking options, including an underground garage and private parking right next to the building, which guests find convenient and secure. The parking garage is appreciated for its proximity and cleanliness, making it a hassle-free experience for families and travelers with larger vehicles.
There are discounted rates for hotel guests and free street parking is available during certain hours and on weekends, adding flexibility for those looking to save on costs. However, it's noted that the parking spaces are often tight and some find the underground garage a bit cramped and difficult to navigate.
While the parking is considered secure and a good option for short stays, multiple reviews mention that the fee of approximately 16-19€ per night is relatively expensive. Availability can sometimes be an issue, so it’s advisable to check for the possibility of reserving a spot in advance.
Overall, the convenience and security of the parking options at Leonardo Hotel Salzburg City Center are well-regarded, though prospective guests should be prepared for the additional cost and the potential challenge of narrow spaces.
Leonardo Hotel Salzburg City Center presents mixed reviews when it comes to its family-oriented facilities and services. It is widely appreciated for its family-friendly atmosphere and welcoming attitude towards children and pets. Families often find the room sizes generally accommodating with some rooms being particularly suitable for three guests with their large beds. Discounts on children's breakfast and the convenience of a kitchenette for in-room meals are also praised.
However, certain drawbacks are consistently mentioned. Some guests note that the family rooms are too small for four people, making them feel cramped and less comfortable. Moreover, there are limited room types specifically designed to accommodate larger families, which may not make it ideal for a family of four. Instances were also cited where personal belongings were moved by the cleaning team without prior consent, leading to a sense of intrusion.
The hotel's friendly staff and dog-friendly policies add to its appeal, as do its amenities for family vacations. Despite some room for improvement, many find it an adequate choice for exploring Salzburg with the family, given its good location and overall family-oriented services. Nonetheless, potential guests should note the space limitations and specific room arrangements when planning their stay.
Leonardo Hotel Salzburg City Center offers convenient access to a vibrant nightlife scene. Guests have highlighted its proximity to lively streets filled with nightlife options, making it easy to enjoy evening outings and night caps. The hotel is set in a pleasant environment with a variety of restaurants, including Asian cuisine, making for an enjoyable dining experience. Although some reviews mention noisy rooms due to the bustling nightlife, the hotel's location also offers excellent opportunities for evening sightseeing and is just outside the bustling city center and main shopping streets. However, it's worth noting that some guests found the breakfast overpriced in contrast to the lively and accessible nightlife nearby.
The Leonardo Hotel Salzburg City Center offers an overall good value for money, fitting well within the expectations for a three-star hotel. Guests often highlighted that the hotel provides adequate comfort and services typical of its rating. Rooms and facilities meet basic needs and while not luxurious, they are generally satisfactory for the price. Many reviews mentioned the hotel as an outstanding value with some even suggesting 3-star services with a hint of 4-star comfort.
The hotel's pricing seems reasonable for short stays, especially given its central location. Cleanliness is acceptable, aligning with three-star standards. Some guests felt the facilities were a bit outdated and a few mentioned specific issues such as the lack of basic amenities in the room. However, for a budget-conscious traveler, the overall experience remains positive with the cost-benefit ratio being a significant plus. While it may not surpass expectations, the Leonardo Hotel Salzburg City Center delivers a fair stay for those looking for a simple, convenient and cost-effective accommodation option in Salzburg.
The Leonardo Hotel Salzburg City Center is praised for its excellent accessibility. Guests appreciated the hotel's convenient location, which is an easy walk to the old town and city center. The hotel is modern and effortlessly accessible with multiple access routes ensuring ease of movement for everyone. The front door and entry are accessible for wheelchair users and the rooms are reachable by elevator. Many reviews highlighted the hotel's barrier-free environment, making it user-friendly for those with limited mobility.
The proximity to public transport adds another layer of convenience, making the hotel an ideal spot for exploring Salzburg. Guests also found the short walk through a pedestrian tunnel to be a handy route to the city center. While the elevator to another building was noted as less accessible, overall, the hotel offers good accessibility, making it a favorable choice for travelers with special needs.
Visitors to the Leonardo Hotel Salzburg City Center will be pleased to find a welcoming atmosphere for their pets. The hotel permits dogs without any additional charges, which is a significant convenience for guests traveling with their four-legged companions. Reviewers frequently refer to the establishment's dog-friendly policies, noting that their pets, including small breeds like Pomeranians, were welcomed warmly. Pets such as dogs and even cats have been accommodated comfortably, allowing for a stress-free stay. Although the hotel does not heavily promote itself as dog-friendly, it clearly fosters an environment where animals are welcome and can freely roam, ensuring both owners and their pets have a pleasant experience.
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Location
The hotel is praised for being situated in a quiet area, away from the hustle and bustle, yet just a short stroll brings visitors right into the heart of the city. This balance allows for a peaceful stay while keeping the vibrant city life within reach. Many reviews emphasize the ease of walking to various parts of the city with several key sights and cultural landmarks just minutes away on foot.
Moreover, the hotel offers a clean and modern environment, further complemented by beautiful views and convenient amenities such as garage parking. The combination of its central yet tranquil location makes the Leonardo Hotel a perfect base for exploring Salzburg, whether for leisure or attending one of the many festivals. Overall, the hotel's excellent location, surrounded by the charm and history of Salzburg, stands out as a significant highlight for guests.
Breakfast
Despite the high marks for the food, the breakfast area itself is noted to be small and can become quite crowded during peak hours, which sometimes results in waiting for a table. This cramped space and limited seating have been points of contention for many guests, leading to a less-than-ideal dining experience. However, the staff’s efforts to replenish the buffet quickly and maintain cleanliness are generally appreciated.
Overall, while some logistical improvements could enhance the breakfast experience, the quality and variety of the food itself are substantial and satisfying, making it a strong point of the hotel.
Dinner
The nearby areas offer a pleasant nightlife and restaurant environment, although it requires a short trip across a tunnel through the mountain to reach more dining establishments. Despite the limited local dinner options, the hotel's recommendations and the nearby decent Asian restaurant have been well received. Guests have also noted numerous dinner options in the surrounding area and many local bakeries for an enjoyable experience. However, some noted that the bar's variety of drinks could be enhanced to better serve larger groups.
Rooms
Rooms with balconies and terraces offer pleasant views and add to the overall comfort. Suites are particularly praised for their spaciousness and additional facilities like rooftop terraces. Guests frequently mention the comfortable beds and various pillow options that contribute to a restful stay. The soundproofing of the windows ensures a quiet environment, ideal for relaxation.
Despite these positives, there are occasional mentions of smaller room sizes and maintenance issues like non-functional air conditioning and minor cleanliness oversights. Some rooms appear to be a bit dated or worn out and a few guests faced issues with the temperature, describing the rooms as too warm or too cool.
Overall, Leonardo Hotel Salzburg City Center provides a comfortable and accommodating stay with its clean, spacious and well-equipped rooms, making it a suitable option for both short and extended visits to the city.
Beds
Several reviews mention the beds being great for a pleasant sleep with praise for both firmness and stability. The mattresses are often noted to be both comfortable and clean. However, there are points of contention for some guests who found the beds too hard or the mattresses stiff, which led to less comfortable nights.
Sofabeds, in particular, appear to be a mixed bag; while the primary beds receive accolades for comfort and size, including queen and king options, the sofa beds are often critiqued for being hard and uncomfortable. There are also remarks about beds being a bit narrow or small for two people and some minor inconveniences such as shared duvets and flat pillows.
Despite some negative feedback about mattress hardness and bedding specifics, the overall consensus leans towards a positive experience with the main beds, highlighting comfort and a satisfying sleep experience for most guests.
Cleanliness
However, the cleanliness of the bathrooms appears to be a recurring issue. There are multiple mentions of mold in the shower, dirty plates and cutlery and insufficient bathroom cleaning. Some guests found dust under the beds and hairs in the shower, indicating sporadic lapses in housekeeping standards. While the daily room cleaning is generally satisfactory, there are remarks about the cleaning team occasionally missing certain areas, resulting in only superficial cleanliness.
Despite these drawbacks, the hotel's staff is recognized for keeping the rest of the premises spotless. Specific mentions of the tidy terrace area and clean hallways underscore this effort. However, due to staffing shortages, there were instances where rooms were not cleaned daily, leading to some dissatisfaction among guests.
In summary, while 'Leonardo Hotel Salzburg City Center' maintains a general standard of cleanliness that satisfies most visitors, improvements in bathroom hygiene and consistent housekeeping practices could elevate the guest experience further.
Staff
The personnel are noted to be not only competent but also accommodating, making extra efforts to ensure guest satisfaction. Front desk and housekeeping staff are commended for being informative, humorous and welcoming, often going the extra mile to make guests feel at home. Many reviews emphasize the warm-hearted and kind nature of the employees with receptionists and other team members being described as delightful and supportive.
However, a few reviews indicate inconsistencies, particularly with room service and occasional lapses in professionalism from some employees. Despite these minor criticisms, the overall sentiment towards the staff remains highly favorable with many guests appreciative of their attentiveness and problem-solving abilities.
In summary, the staff at Leonardo Hotel Salzburg City Center are largely praised for their friendliness, competence and dedication to providing a positive guest experience.
Wi-Fi
However, some reviews noted occasional issues with the Wi-Fi. A few guests experienced intermittent connections, insufficient coverage and unreliability. Specific areas such as the outbuilding and family rooms were mentioned as having weaker signals. Despite these occasional problems, the overall consensus was that the Wi-Fi service at the hotel met or exceeded expectations for most visitors.
Parking
There are discounted rates for hotel guests and free street parking is available during certain hours and on weekends, adding flexibility for those looking to save on costs. However, it's noted that the parking spaces are often tight and some find the underground garage a bit cramped and difficult to navigate.
While the parking is considered secure and a good option for short stays, multiple reviews mention that the fee of approximately 16-19€ per night is relatively expensive. Availability can sometimes be an issue, so it’s advisable to check for the possibility of reserving a spot in advance.
Overall, the convenience and security of the parking options at Leonardo Hotel Salzburg City Center are well-regarded, though prospective guests should be prepared for the additional cost and the potential challenge of narrow spaces.
Family
However, certain drawbacks are consistently mentioned. Some guests note that the family rooms are too small for four people, making them feel cramped and less comfortable. Moreover, there are limited room types specifically designed to accommodate larger families, which may not make it ideal for a family of four. Instances were also cited where personal belongings were moved by the cleaning team without prior consent, leading to a sense of intrusion.
The hotel's friendly staff and dog-friendly policies add to its appeal, as do its amenities for family vacations. Despite some room for improvement, many find it an adequate choice for exploring Salzburg with the family, given its good location and overall family-oriented services. Nonetheless, potential guests should note the space limitations and specific room arrangements when planning their stay.
Nightlife
3 Star
The hotel's pricing seems reasonable for short stays, especially given its central location. Cleanliness is acceptable, aligning with three-star standards. Some guests felt the facilities were a bit outdated and a few mentioned specific issues such as the lack of basic amenities in the room. However, for a budget-conscious traveler, the overall experience remains positive with the cost-benefit ratio being a significant plus. While it may not surpass expectations, the Leonardo Hotel Salzburg City Center delivers a fair stay for those looking for a simple, convenient and cost-effective accommodation option in Salzburg.
Accessible
The proximity to public transport adds another layer of convenience, making the hotel an ideal spot for exploring Salzburg. Guests also found the short walk through a pedestrian tunnel to be a handy route to the city center. While the elevator to another building was noted as less accessible, overall, the hotel offers good accessibility, making it a favorable choice for travelers with special needs.
Dog Friendly
No, Leonardo Hotel Salzburg City Center doesn't have any pool.
No, a spa isn't available at Leonardo Hotel Salzburg City Center.
Yes, Leonardo Hotel Salzburg City Center welcomes dogs.
Yes, parking facilities are available at Leonardo Hotel Salzburg City Center.
No, Leonardo Hotel Salzburg City Center doesn't have a gym.
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