a&o Salzburg Hauptbahnhof

Salzburg 47.81526200, 13.04415000 , Fanny-von-lehnert-straße 4 (Show on Map)
7.2
Good


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Summary of reviewsa&o Salzburg Hauptbahnhof consistently receives high marks for its outstanding location near the main train station, enhancing the convenience of public transportation and access to key attractions in Salzburg. Guests find it easy to explore the city either on foot or via bus and train with nearby amenities like supermarkets and restaurants adding to the appeal. The hotel's strategic positioning is often highlighted as a significant advantage.

The breakfast service has a generally positive reception with many guests appreciating the variety and quality, especially for its cost. Families particularly enjoy the pancake maker and overall, the breakfast is seen as a fresh and tasty start to the day. Some criticisms do arise regarding the limited selection and occasional delays in replenishing food items, but the consensus leans towards breakfast being a valuable and affordable option.

Opinions on the rooms are mixed. Positive feedback highlights the spaciousness, cleanliness and functionality of the rooms, especially for short stays. Family rooms are often commended for their comfort and effective soundproofing. However, issues with room size, ventilation, cleanliness and minimalistic furnishings are noted, particularly in larger groups or during warmer months. Despite these drawbacks, the hotel's affordable rates and prime location make it a viable choice for budget-conscious travelers.

Cleanliness overall receives a positive nod with many guests finding the rooms and bathrooms well-maintained. However, some disparities exist regarding the upkeep of common areas and particular issues with linens and detailed cleaning tasks. Despite these points, the property is generally seen as clean and orderly.

Staff interactions elicit a mix of feedback. While many guests praise the friendly and helpful demeanor of the staff, especially those working at the 24/7 reception, there are instances of the staff being overwhelmed, leading to longer wait times and occasional unresponsiveness. Although improvements in service could be beneficial, many guests still find the staff accommodating and courteous.

The WiFi service is mostly praised for being reliable and fast, providing free connectivity throughout the hotel. Occasional lapses in connection quality and reliability are reported but do not overshadow the overall positive impressions left by most guests.

Parking is one of the more contentious aspects with limited availability and unclear navigation often causing frustrations. While there are nearby paid parking options, they can be expensive and not particularly convenient. Nonetheless, the provision of free luggage storage and automated check-in features adds some relief for guests.

Bed comfort brings mixed reactions with many guests noting the beds to be clean and generally comfortable. However, issues with thin mattresses, stained sheets and the accessibility of bunk beds arise. Despite these points, the overall feedback suggests that the bed arrangements meet the needs of budget travelers.

Accessibility at the hotel is reasonable with wheelchair-accessible rooms and elevators aiding movement. Yet, some areas are still challenging to navigate due to stairs and occasionally dysfunctional elevators. The location's connectivity to public transport and its central positioning add to its accessibility appeal.

The dog-friendly policy is appreciated by guests traveling with pets, though some feel the additional fee is not justified by any special service provided for their dogs. Despite this, the welcoming attitude towards pets is valued, especially with amenities that enhance convenience for pet owners.

In summary, a&o Salzburg Hauptbahnhof is praised for its excellent location, functional and budget-friendly rooms and decent breakfast offerings with minor improvements needed in the areas of cleanliness, staff responsiveness and parking facilities. Its overall appeal makes it a recommendable option for travelers seeking economical and convenient accommodation in Salzburg.
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Accessible Hostel
This property is identified as a wheelchair-accessible accommodation, offering facilities suitable for guests with mobility impairments.

Hostel Taking Steps Towards Sustainability

Dog Friendly Hostel

Room Types
Single Room This single room features a cable TV.

Twin Room This twin room features a cable TV.

Quadruple Room This quadruple room features a cable TV

Family Room (2 Adults + 2 Children) This family room features a satellite TV. For the bunk beds bed linen is provided for self-covering.

Bed in 6-Bed Dormitory Room Rooms are 24 square metres.

Triple Room This triple room features a cable TV. For the bunk beds bed linen is provided for self-covering.

Bed in 4-Bed Dormitory Room Rooms are 17 square metres. Please note that for beds in a dormitory, towels are not included but can be rented on site for a surcharge of EUR 1.65 per towel. Alternatively, guests can bring their own.

Eight-Bed Room This family room features a cable TV. For the bunk beds bed linen is provided for self-covering.

Six-Bed Room This family room has a flat-screen TV. For the bunk beds bed linen is provided for self-covering.

Bed in 8-Bed Dormitory Room Rooms are 26 square metres.

Guest Reviews
7.2
Good
Location
A&o Salzburg Hauptbahnhof's location receives high praise predominantly for its exceptional proximity to the city's main train station, making it incredibly convenient for travelers. Situated just a few minutes' walk from Salzburg Hauptbahnhof, guests find it easy to access public transportation, including trains and buses, which offer seamless connectivity to various parts of the city and surrounding regions.

Moreover, the hotel is within walking distance to key attractions and the old town, providing a convenient base for sightseeing. Despite its central location, the area around the hotel is generally quiet, ensuring a pleasant stay without much disturbance. Visitors appreciate the nearby amenities, such as supermarkets, restaurants and various shops, which add to the convenience. The overall consensus highlights the strategic positioning of the hotel, facilitating easy exploration of Salzburg either on foot or via public transport.

Breakfast
The guest reviews of the breakfast at a&o Salzburg Hauptbahnhof present a mix of opinions with a noticeable leaning towards positive feedback. Many guests found the breakfast to be good, varied and offering a decent selection of food, especially considering it is a hostel. Highlights include the pancake maker, which was particularly appreciated by families with children. Guests frequently described the breakfast as fresh, tasty and offering a reasonable variety of options, making it a good value for the cost of approximately 10 euros.

However, there were some criticisms, primarily focused on the limited selection and the occasional delays in restocking items such as sausages, cheese and cold cuts. Some guests felt that the breakfast could benefit from more choices and faster replenishment of empty items. The atmosphere in the breakfast area was occasionally described as noisy with echoes and loud music, which detracted from the overall experience for some.

Despite these drawbacks, the majority of comments reflect that the breakfast is a satisfying and affordable option, particularly for travelers seeking convenience and a decent start to their day in Salzburg.

Rooms
Guests' opinions on 'a&o Salzburg Hauptbahnhof' rooms are quite varied. Positively, many reviews highlight that the rooms are spacious, clean and functional, providing all basic necessities and suitable for short stays. Family rooms often receive praise for being large and comfortable with clean and well-maintained bathrooms. The soundproofing in some rooms is notably effective and the overall simplicity and affordability of the accommodation are appreciated.

However, several reviews mention issues with room size with many finding the spaces too cramped, especially for larger groups or families. Some rooms are described as dark and lacking proper ventilation, which could lead to discomfort, particularly in the hotter months. Additionally, there are complaints about rooms smelling bad and not being thoroughly cleaned before guests' arrival. The furnishings are often noted as minimalistic and sometimes impractical with a lack of power outlets near beds being a common issue. Lighting in the rooms can be inadequate, making them feel gloomy.

Despite these drawbacks, the hotel's location near the train station and city center is a significant plus and the friendly and helpful staff enhance guests' overall experience. For those seeking a budget-friendly, no-frills stay in Salzburg, a&o Salzburg Hauptbahnhof provides a serviceable option, particularly suited to short visits or those looking for functional accommodation with basic amenities.

Beds
At a&o Salzburg Hauptbahnhof, visitors had mixed feelings about their bed experiences, though many pointed out positives worth noting. Numerous guests celebrated the overall comfort of the beds, frequently mentioning "comfortable beds" and "comfortable mattresses." Reviews often highlighted that the beds were clean, which added to a satisfactory sleeping experience.

However, some accounts revealed specific areas that could use improvement. Beds without sheets or with thin mattresses were a recurrent issue and several reviews mentioned bedsheets with stains or holes. Mattresses were often described as saggy, too soft or even as "gym mats," signaling a need for more consistent bed quality. Some visitors found the mattresses hard or worn-out, contributing to an uncomfortable sleep.

The setup of bunk beds posed accessibility issues for a few, particularly the upper bunks, which were deemed "not easy accessible" and sometimes shaky. Privacy was another concern due to the lack of curtains and bed lights. Additionally, guests in dorms frequently had to make their own beds, which some found inconvenient.

Despite these drawbacks, for budget travelers, the clean and comfortable beds, alongside spacious and tidy rooms, made a&o Salzburg Hauptbahnhof a satisfactory choice. The overall sentiment indicates that, while there are areas for improvement, many guests still found the bed arrangements adequate for a night's stay.

Cleanliness
The cleanliness at a&o Salzburg Hauptbahnhof has received mixed reviews, although the general consensus leans positive. Many guests found the rooms, bathrooms and facilities to be very clean, modern and well-maintained. The hostel is often described as tidy and orderly with functional and comfortable accommodations that meet expectations for cleanliness, especially for a budget option. The communal areas and private bathrooms were frequently highlighted as clean and functional.

However, there were several areas of concern. Some guests noted that corridors and common areas were not always well-maintained and occasional issues were reported regarding dirty linens, dusty floors and general neglect in some spaces. Complaints also emerged about specific details like limescale in shower doors, clogged shower cabins and the presence of black mold. Room readiness was another issue with some guests reporting rooms that weren't cleaned before check-in or were left with uncleaned areas.

Despite these inconsistencies, a majority of guests appreciated the cleanliness of the rooms and the overall standards, emphasizing that the property is clean, tidy and organized. While improvements could be made in certain areas, particularly in communal spaces and more thorough room cleanings, the hostel generally provides a clean and pleasant environment for travelers.

Staff
At a&o Salzburg Hauptbahnhof, guests have provided varying feedback regarding the staff with a strong emphasis on both positive and critical points. Many reviews highlight the friendliness and helpfulness of the staff, noting that they go out of their way to assist with guest requests and create a welcoming environment. Reception is open 24/7, which adds a layer of convenience for early check-ins and late arrivals and guests appreciated the efficient and professional service from certain staff members, such as Fernanda.

However, not all interactions were pleasant. Some guests observed that the staff were at times overwhelmed, especially during check-in, leading to long wait times and occasional frustration. A notable number of reviews mention that the reception staff could be unresponsive, unfriendly or even rude. Language barriers sometimes posed a challenge, as English was often the only language spoken by staff, which could be inconvenient for non-English speaking visitors.

Despite these criticisms, many guests found the staff generally accommodating and courteous with praises for their professionalism and readiness to provide information about the city or solve issues. Some guests did point out that there could have been better training for reception employees to improve their responsiveness and overall approach to customer service.

Overall, while the experience with the staff at a&o Salzburg Hauptbahnhof has been mixed, the hotel's team has often been described as doing their best under circumstances of high occupancy and occasional short-staffing.

Wi-Fi
The WiFi experience at a&o Salzburg Hauptbahnhof has garnered mixed feedback from guests, but overall, the internet service appears to have left a generally positive impression. Many guests have praised the connection, describing the WiFi as good, reliable and fast. Terms like good internet and great WiFi were commonly used, highlighting a satisfactory performance for most users.

Guests appreciated the availability of free WiFi, both in the common areas and in their rooms. The complimentary Wi-Fi and internet access provided an added value, particularly for those who needed to stay connected during their trip. Several reviews emphasized the seamless performance of the WiFi, mentioning that it worked well without problems and even perfectly for some.

However, not all reviews were positive. There were instances where the WiFi did not meet expectations with a few guests noting that the connection was weak or often disconnected. Specific issues included WiFi not working properly or stopping intermittently. For some, the WiFi in the room was described as poor or hardly working at all, which indicates variability in the service quality depending on location within the hotel.

In summary, while a&o Salzburg Hauptbahnhof generally offers good and fast internet service with free WiFi, there are occasional lapses in connection quality and reliability that guests might encounter.

Parking
Parking at 'a&o Salzburg Hauptbahnhof' tends to be a mixed experience for guests. While the possibility of parking exists, securing a spot can be challenging. The hostel offers private parking for 15 euros a night, but spaces are limited, often full and reservations don’t always guarantee availability. Many guests found the parking situation unclear and difficult to navigate and some noted that parking is located in a less secure, back-alley area.

For those unable to find a spot at the hostel, nearby paid parking options exist, including an underground garage and outdoor lots. These alternatives can be pricey with rates noted at around 10-16 euros per day. The nearby parking garages have been described as tight and dirty, but a few guests did find affordable and safe options close by.

Despite these challenges, there are occasions where free parking spots have been available, though they are not guaranteed. Some guests appreciated the convenient location of the parking spaces they did find, whether at the hostel’s sister hotel or nearby. However, overall, the common sentiment points to a need for better, clearer parking options and information.

Guests also highlighted the advantage of free luggage storage and automated check-in, which somewhat mitigates the parking stress. It’s advised to plan ahead and explore nearby parking alternatives if staying at this hotel with a car.

Accessible
a&o Salzburg Hauptbahnhof offers a mixed experience regarding accessibility for guests with disabilities. The hotel is appreciated for its wheelchair-accessible rooms, spacious and easy-to-move-around accommodations and the presence of elevators that generally help in accessing rooms. It is well-connected to public transport, including buses and trams and is within easy walking distance of Salzburg's historical center, making it easy to explore the city.

However, the hotel is not without its challenges. Some areas are only accessible by stairs and the facilities are not entirely barrier-free, which can be problematic for guests using wheelchairs or rollator walkers. There are also reports of elevators that sometimes do not work and certain upper floors and rooms that require navigating stairs, making them less accessible. Additionally, the kitchen areas are described as narrow, which could pose difficulties for some guests.

Despite these issues, the hotel provides amenities like parking spaces, the ability to store luggage post check-out and nearby services such as supermarkets, enhancing convenience for guests. The overall location of the hotel, ease of access to public transportation and central positioning near key city attractions and transit points are significant positives for guests looking for a budget-friendly stay in Salzburg.

Dog Friendly
A&o Salzburg Hauptbahnhof is a dog-friendly hotel that welcomes guests traveling with their furry companions. Although pets are allowed at this establishment, there is an additional fee of 12.50 euros per dog. Many guests appreciated that they could bring their dogs, describing the building as dog-friendly. The hotel offers suitable amenities for dogs, including a great walking area, making it convenient for pet owners.

However, some guests felt that the extra cost for dogs was not justified and suggested that no special services are provided after the fee is charged. Despite this, the general consensus is positive towards the hotel's dog-friendly policy and the allowance of pets adds value for those traveling with their four-legged friends.


No, a&o Salzburg Hauptbahnhof doesn't have any pool.

No, a spa isn't available at a&o Salzburg Hauptbahnhof.

Yes, a&o Salzburg Hauptbahnhof welcomes dogs.

No, parking facilities aren't available at a&o Salzburg Hauptbahnhof.

No, a&o Salzburg Hauptbahnhof doesn't have a gym.

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