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Grupotel Las Pitas

San Agustin , Viejos Tendereteros (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGrupotel Las Pitas is widely praised by guests for its optimal location that combines tranquillity with close proximity to essential amenities and tourist attractions. The hotel is near sandy and rocky beaches, supermarkets and restaurants, making it convenient for families, especially those with children. The accessibility to public transport and the highway facilitates easy exploration of the island, though some guests noted occasional challenges with parking and walking distances from certain accommodations to the pool area.

Guests frequently commend the breakfast experience at Grupotel Las Pitas, highlighting the variety and quality of food offered in the buffet. The settings, like enjoying breakfast on the balcony, add to the overall pleasant start of the day. The dinner options also receive positive feedback for their quality and presentation, particularly at the hotel's restaurant La Taverne. Despite some issues with food shortages and early dinner hours, the dining experience is generally satisfying with nearby restaurants providing excellent alternatives.

The accommodations at Grupotel Las Pitas are described as spacious, comfortable and well-equipped, ideal for family stays. The modern conveniences, including air conditioning, functional kitchen areas and large balconies, contribute to a cozy environment. However, minor concerns about cleanliness and occasional stuffiness in some apartments were mentioned. Despite these issues, guests appreciate the serene surroundings and well-maintained facilities.

Cleanliness is a strong point for Grupotel Las Pitas, especially in common areas and the well-kept grounds. The cleaning staff, including standout members like Pilar, ensure that rooms and shared spaces are consistently neat and presentable. While there were isolated reports of insects and the need for more rigorous cleaning in some units, the general standard of cleanliness is high.

The staff at Grupotel Las Pitas are frequently highlighted as exceptional. Guests found the employees to be friendly, competent and attentive, contributing significantly to a welcoming atmosphere. Key individuals at the reception and housekeeping are often praised for their dedicated service. Despite a few instances of unaccommodating behavior, the staff's overall performance greatly enhances the guest experience.

The pool facilities receive mixed reviews. While the pools are generally clean, spacious and well-maintained, providing fun for both children and adults, some guests note issues with overcrowding and the early closure of the pools. The logistics, such as the distance from certain accommodations and the competition for loungers, are areas needing improvement. The well-coordinated activities and entertainment around the pool add positively to the stay.

The nearby beach is another highlight, appreciated for its cleanliness and direct access from the hotel. Various activities and a beach barbecue on Fridays add to the enjoyable experiences. However, the small size and rocky nature of the beach may not appeal to everyone.

Regarding the beds, opinions are divided. Some guests find the beds comfortable and the overall sleeping arrangements satisfactory, while others report discomfort due to outdated or poorly maintained mattresses and pillows. Addressing these concerns could enhance the comfort of future stays.

Overall, Grupotel Las Pitas provides a pleasant and well-rounded vacation experience, combining a convenient location, excellent staff and good amenities. While certain areas like bed comfort, pool logistics and consistent cleanliness in accommodation units could see improvements, the hotel's positive aspects create a largely enjoyable stay for its guests.
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Apartment with Outdoor Pool

Part of the Bahia Feliz complex, guests have access to four outdoor pools, including a children's pool with a waterslide. The main pool is seasonally heated, and guests can utilize the extensive pool facilities across the complex.

Apartment with All Inclusive Packages

Apartment near The Beach

Apartment with Swimming Pool

Outdoor Pool

Apartment with Free Wi-Fi

Room Types

One-Bedroom Apartment (3 Adults) Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The well-equipped kitchen features a refrigerator, kitchenware and a microwave. Boasting a terrace with garden views, this apartment also provides a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 3 beds.

One-Bedroom Apartment (2 Adults + 2 Children) Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The kitchen is equipped with a refrigerator, kitchenware and a microwave. Boasting a terrace with garden views, this apartment also provides a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 3 beds.

One-Bedroom Apartment (2 Adults + 1 Child) Featuring a private entrance, this air-conditioned apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the kitchen, which comes with a refrigerator, kitchenware and a microwave. Boasting a terrace with garden views, this apartment also provides a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 3 beds.

One-Bedroom Apartment (2 Adults) Featuring a private entrance, this air-conditioned apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The well-equipped kitchen features a refrigerator, kitchenware and a microwave. Boasting a terrace with garden views, this apartment also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 3 beds.

Studio (2 Adults + 1 Child) Meals can be prepared in the well-fitted kitchen, which comes with a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 3 beds.

Studio (2 Adults) The fully equipped kitchen has a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned studio is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 3 beds.

Studio (3 Adults) In the kitchen, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned studio is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 3 beds.

Studio (2 Adults + 2 Children) In the kitchen, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned studio is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 3 beds.

About Grupotel Las Pitas

License: E-35/1/0760

Guest Reviews

Location

Grupotel Las Pitas enjoys an optimal location that is considered excellent by many guests. It offers the peacefulness needed for relaxation while remaining conveniently close to tourist areas and essential amenities. The proximity to the beach is frequently praised with numerous reviews highlighting easy access to both sandy and rocky shores.

Guests appreciate the nearby pedestrian zone overlooking the sea, making for enjoyable walks and picturesque views. Supermarkets and various restaurants are within a five-minute walk, providing convenience without the need for extensive travel.

The hotel is also conveniently close to bus and taxi stops, facilitating quick travel to nearby destinations like San Augustin and Playa del Inglés. It's well-connected with easy access to the highway, making it an excellent starting point for exploring the island.

Families particularly find the location favorable for children due to its safety and tranquillity. The surrounding area is clean and well-maintained, contributing to an overall positive atmosphere. The serene setting is complemented by well-kept swimming pools, good quality facilities and a friendly staff, enhancing the guest experience.

However, some guests mention challenges like the distance between certain accommodations and the pool and the difficulty in finding parking, especially on weekends. Despite these minor inconveniences, the overall consensus is that Grupotel Las Pitas has a prime location conducive to a relaxed and enjoyable vacation.

Breakfast

Grupotel Las Pitas offers a notably impressive breakfast experience, consistently praised for its variety and quality. Guests frequently highlight the breakfast buffet, which features a large, generous selection of food items that cater to diverse tastes. Many reviewers appreciate the rich and varied choices available, contributing to an overall enjoyable and lovely breakfast experience.

The quality of the food served is often described as very good with several guests noting that the breakfast options are plentiful and of high quality. The breakfast experience is enhanced by the pleasant setting, such as enjoying meals on the balcony, which many find delightful.

Despite a few mentions of the prices being on the higher side, the inclusion of breakfast in some bookings is highly valued, making it a convenient and satisfying part of their stay. While there were occasional remarks about the breakfast being repetitive, the broad range of options ensures that most guests find something to their liking each morning.

In summary, the breakfast at Grupotel Las Pitas stands out as a highlight for many visitors, offering great food choices in a comprehensive and enjoyable setting.

Dinner

Grupotel Las Pitas offers a delightful dining experience with lovely breakfast and dinner options that guests have described as some of the best they've ever had. The quality and variety of food generally receive high marks, particularly during dinner hours with many finding the buffet very good and the meals well-cooked and presented. Special mention goes to dining at the hotel restaurant La Taverne, known for its well-prepared dishes.

Despite the overall positive feedback, there are areas for improvement. Guests noted occasional shortages of food and a limited selection, including the availability of pizza on only one night. Some reviewers also mentioned early dinner hours, which may not suit late diners, as the buffet closes at 9:00 PM. Additionally, there were isolated incidents of tasteless food and even food poisoning, suggesting a need for more consistent quality and variety.

On a brighter note, the ambiance adds to the dining experience. Guests have enjoyed meals on calm balconies with serene views, enhancing the pleasure of breakfast and dinner time. The service from staff members like Juan at reception and Pilar from housekeeping also contributes positively to the experience.

Overall, while there are some aspects that could be refined, the dining options at Grupotel Las Pitas mostly provide a satisfying experience and nearby restaurants offer excellent alternatives for guests seeking variety.

Rooms

Grupotel Las Pitas offers a selection of quiet, low-rise apartments that are well-appreciated for their spaciousness and comfort. Many guests found the apartments roomy enough for family stays, equipped with modern conveniences including air conditioning, comfy twin beds and functional kitchen areas. The balconies and terraces, often featuring hammocks, provide lovely views and a peaceful escape, contributing to the overall pleasant atmosphere.

The cleanliness of the apartments generally received positive remarks with some guests highlighting everyday cleaning and well-maintained facilities. The tranquil, serene environment is complemented by large common areas and a shared pool, making it an appealing option for families with small children.

However, some visitors noted issues like funny smells, occasional stuffiness or apartments feeling a bit far from the main amenities, necessitating a considerable walk. There were also mentions of dust and bugs in certain units. Despite these minor setbacks, many guests were satisfied with the comprehensive equipment in the apartments and enjoyed the overall comfort.

Conveniently located and accurately depicted in photos, the apartments at Grupotel Las Pitas ensure a modern and comfortable stay, enhanced by the beautiful surroundings and well-cared-for premises. For those who prefer a quieter setting with good amenities, this accommodation seems to strike a good balance.

Beds

Grupotel Las Pitas received mixed feedback regarding its beds from guests. Some visitors found the beds to be large and comfortable with a few expressing satisfaction with the cleanliness of the bungalows and modern amenities. Comfortable king-sized beds and extra pillows in the closet were appreciated by others, contributing to a pleasant sleep experience for some guests.

However, many reviews pointed out issues with the comfort and quality of the beds. Several guests reported that the beds were very uncomfortable with complaints ranging from overly soft mattresses to beds that sank or moved due to non-functional brakes. The pillows also received criticism for being too high and uncomfortable. Some visitors mentioned the need for improved and refreshed bedding, citing that the beds and pillows felt horribly old and in need of replacement. Furthermore, the sofa beds and extra beds were described as particularly uncomfortable.

In summary, while a portion of the guests enjoyed their sleeping arrangements at Grupotel Las Pitas, a significant number of reviewers found the beds to be lacking in comfort and stability. Improving the quality of mattresses and pillows would likely enhance the overall guest experience.

Cleanliness

Grupotel Las Pitas enjoys high praise for its pristine facilities and overall cleanliness. Guests repeatedly highlighted the immaculate condition of the hotel's grounds, common areas and the general upkeep of the rooms. Many found their rooms to be spacious, neatly arranged and cleaned daily with some noting the exceptional service provided by the cleaning staff, particularly Pilar. Clean towels are always available and the hotel's attention to maintaining an unblemished environment extends to public restrooms and other shared spaces.

However, feedback regarding apartments is mixed. While some visitors found their accommodations exceptionally clean, others encountered issues with cleanliness, including reports of insects, cockroaches and improperly cleaned kitchens and linens. The pool area, despite some guests enjoying its cleanliness, was reported by others as being dirty and crowded with no proper protocols.

Despite these occasional lapses, the consistent theme is one of a well-maintained and clean resort, making it a mostly pleasant stay for guests who appreciate cleanliness and care in the facilities they use.

Staff

Grupotel Las Pitas receives high praise for its exceptional staff, who are highlighted as friendly, competent and attentive across multiple areas of the hotel. Reviews consistently commend the warm and helpful demeanor of the employees, from cleaners and lifeguards to maintenance workers and restaurant staff. Key individuals, such as Roberto at the reception and Juan, are often singled out for their excellent service. The receptionists, despite some negative remarks about a few, are generally described as charming, polite and accommodating.

The hotel staff are multilingual and make a significant effort to ensure guests have a pleasant stay, providing top-notch concierge services and attentive poolside care. Special mention is frequently made of the friendly and smiling team members, contributing to a welcoming atmosphere.

On the downside, a few guests noted issues with specific reception staff being unaccommodating and the occasional language barrier with some employees. Moreover, while cleanliness is usually well-regarded, there are remarks about certain areas needing more attention.

Overall, the staff at Grupotel Las Pitas are largely seen as a strong asset, contributing to a positive guest experience with their dedication and friendly service.

Wi-Fi

The feedback on the WiFi at Grupotel Las Pitas presents a mixed picture. Many guests appreciated the good quality and stable WiFi available at the hotel with some even describing it as perfect. However, there were also numerous mentions of unreliable and poor internet connections, suggesting a need for improvement in this area. Thus, while the WiFi experience at Grupotel Las Pitas can be positive for some, it may still pose challenges for others, highlighting an area for potential enhancement.

Pool

The pool facilities at Grupotel Las Pitas receive mixed reviews from guests with a combination of positive and negative remarks. Among the highlights, the pools are often described as fantastic with amenities that are ideal and adaptable for everyone, including children. Heated pools and spacious layouts add to the appeal and there are specific areas for children's entertainment, ensuring fun for all ages. Guests also appreciate the cleanliness and good quality of the pool water, bolstered by attentive lifeguards and well-managed facilities.

However, the experience is somewhat marred by issues such as overcrowding and the inconvenience of the pool's distance from the apartments, which many find excessive. The pool area can become packed, often with inadequate space and seating due to early towel reservations on loungers. Hygiene concerns are also raised with instances of dirt and inadequate maintenance reported. The pools' operation hours, closing as early as 7 PM, may limit some guests' enjoyment. Animation and entertainment at the pool receive praise, though the language barrier in the shows is noted by some non-English-speaking guests.

Overall, while the pool facilities provide ample enjoyment, the logistics and maintenance issues suggest there is room for improvement to enhance the guest experience further.

Beach

Grupotel Las Pitas boasts a prime location with a nearby beach that guests appreciate for its easy access. The beach, while rocky and pebble-strewn, remains a clean and quiet retreat perfect for those seeking a peaceful getaway. The convenience of having direct access to the beach from the hotel is a standout feature, often highlighted by visitors. Families find the beach environment particularly welcoming with numerous activities available throughout the day, including various water sports and evening beach sports provided by the hotel. Fridays are especially memorable with a delightful beach barbecue that guests look forward to. Though the beach is small, its cleanliness and the array of activities make it an attractive option for a relaxed and enjoyable beachside holiday.

Outdoor Pool

The outdoor pool facilities at Grupotel Las Pitas receive generally favorable mentions from guests. There are multiple outdoor pools, including a children's pool and even some with slides, which cater to a variety of guests' preferences. Visitors often highlight how spacious the pool areas are and there is an ample area of hammocks for relaxation. The pools are described as clean and well-maintained with many noting that the water is comfortably warm for swimming. Additionally, it's appreciated that everyone respected the pool rules, contributing to a pleasant atmosphere.

However, not all feedback is glowing. Some visitors felt the outdoor pool lacked proper maintenance, occasionally spotting dead bugs floating, which deterred them from using it. There were also comments about outdated hammocks and issues with crowded sun loungers with many guests reserving them early in the day. Despite these minor drawbacks, the overall sentiment towards the pool facilities at Grupotel Las Pitas is positive, especially regarding the variety and cleanliness of the pools.

Yes, Grupotel Las Pitas has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Grupotel Las Pitas.

No, Grupotel Las Pitas doesn't allow dogs.

No, parking facilities aren't available at Grupotel Las Pitas.

No, Grupotel Las Pitas doesn't have a gym.

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