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Grupotel Playa Feliz

San Agustin , Avenida De Windsurfing, S/n (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGrupotel Playa Feliz enjoys an exceptional seaside location that delights guests with its tranquil and scenic surroundings. The resort's strategic placement offers stunning ocean views from many apartments, contributing to its serene and welcoming atmosphere. Guests appreciate the proximity to popular beaches, ease of access to transportation and the convenience of nearby shopping centers. The clean, modern and family-friendly environment, coupled with beautiful gardens and a great pool area, enhance its allure as a restful getaway.

The breakfast buffet is highly praised for its variety, quality and abundance, providing a hearty start to the day. While some guests wish for more sweet options, the overall sentiment is that the breakfast is a strong point of the hotel experience. Dinner also receives commendations for its diverse and flavorful offerings, even when occasionally served at the neighboring Orquidea hotel. The staff's friendliness and attentiveness further elevate the dining experience, despite minor logistical complaints.

The accommodations at Grupotel Playa Feliz are well-received with guests highlighting the comfort, cleanliness and spaciousness of the apartments. Equipped with modern amenities and offering beautiful sea views, the apartments cater well to families and those seeking a tranquil escape. While some rooms show signs of wear, the overall functionality and cleanliness remain satisfactory.

Cleanliness is a general strong suit for the hotel with many reviews praising the well-kept apartments and common areas. The staff's friendly demeanor and adherence to COVID protocols add to the sense of a safe and pleasant environment. Although some guests noted occasional lapses in thoroughness, the overall impression is positive.

The staff at Grupotel Playa Feliz consistently receive high marks for their welcoming and professional service. From housekeeping to reception, guests appreciate the warm atmosphere and efficient problem resolution. Specific individuals are often mentioned for their outstanding service, contributing significantly to guest satisfaction.

WiFi at the hotel is commended for its strong and reliable connection, offering a seamless internet experience for guests throughout their stay. While a few rooms may experience weaker signals, the overall quality of the WiFi is highly favorable.

The pool area is another highlight, praised for its size, cleanliness and ample sun loungers. Families particularly enjoy the children's pools and the safe environment ensured by attentive lifeguards. Despite some concerns about cleaning frequency and pool temperature, the general feedback is positive with the relaxing atmosphere adding to the resort's charm.

The beachfront location of Grupotel Playa Feliz offers stunning views and easy access to the sea, enhancing the overall appeal for a picturesque coastal getaway. Although the nearby beaches are described as rocky, the serene oceanfront environment and beautiful promenade walks are well-loved by guests.

Parking facilities receive mixed feedback with many guests finding convenient and often free street parking nearby. However, the limited and fee-required on-site parking poses challenges for some, particularly during peak times.

Guest experiences with the beds vary with several praising their comfort while others report issues with softness, sagging or instability. Despite these mixed reviews, the majority of guests find the overall stay at Grupotel Playa Feliz to be pleasant and comfortable, making it a desirable destination for a relaxing and enjoyable holiday.
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Apartment with Outdoor Pool

Located beachfront as part of the Bahia Feliz complex, this aparthotel provides two swimming pools and a children's pool. It features a heated outdoor pool and offers access to the wider complex's pool amenities.

Apartment with Heated Pool

This aparthotel boasts a heated swimming pool that has garnered many positive reviews from guests. There is also a dedicated heated pool with warm water for families with young children.

Apartment with All Inclusive Packages

Apartment near The Beach

Apartment with Swimming Pool

Heated Pool Outdoor Pool

Accessible Apartment

Room Types

One-Bedroom Apartment (2 Adults + 2 Children) Bright air-conditioned apartments have a balcony, with sea or garden views. The living room has a flat-screen satellite TV and sofa bed. There is a dining area, safe and kitchenette with a fridge, microwave and coffee maker. The private bathroom comes with a hairdryer and shower. This apartment is suitable for 2 adults and 2 children, or 3 adults and 1 child.

Two-Bedroom Apartment (5 Adults) The unit has 5 beds.

One-Bedroom Apartment (3 Adults + 1 Child) The unit offers 3 beds.

One-Bedroom Apartment (2 Adults) The unit offers 3 beds.

Two-Bedroom Apartment (3 Adults) The unit has 5 beds.

Two-Bedroom Apartment (4 Adults) The unit offers 5 beds.

Two-Bedroom Apartment (4 Adults + 2 Children) The unit offers 5 beds.

One-Bedroom Apartment (2 Adults + 1 Child) The unit has 3 beds.

One-Bedroom Apartment (3 Adults) The unit offers 3 beds.

Two-Bedroom Apartment (3 Adults and 1 Child) The unit offers 5 beds.

Two-Bedroom Apartment (3 Adults and 2 Children) The unit offers 5 beds.

Two-Bedroom Apartment (5 Adults and 1 Child) The unit offers 5 beds.

About Grupotel Playa Feliz

License: E-35/1/0899

Guest Reviews

Location

Grupotel Playa Feliz boasts an enviable location that consistently charms its guests. Nestled right by the sea, visitors appreciate the tranquil and idyllic surroundings which provide a perfect escape for relaxation. The strategic placement along the seafront and cliffs ensures stunning ocean views from many of the apartments, enhancing the overall appeal of this spacious and well-maintained complex.

The proximity to various points of interest, including popular beaches like Maspalomas and Playa del Inglés, as well as the ease of access to highways and public transport, makes it an ideal base for exploring the island. Guests find the nearby bus stops and convenient transfers from the airport particularly useful.

Adding to the convenience, there's a small open-air shopping center within walkable distance, stocked with restaurants, small markets and even a Lidl shopping center a short drive away. This setup allows guests to enjoy both the serene beachfront environment and the comfort of having essential services close by.

The peaceful atmosphere of Grupotel Playa Feliz, coupled with the availability of friendly and attentive staff, contributes to an overall pleasant experience. The beachfront promenade offers lovely walks and jogging paths, reinforcing the resort’s appeal for those looking to blend relaxation with a bit of activity.

The complex itself is described as clean, modern and family-friendly with well-kept common areas, a beautiful garden and a great pool area. The tranquility and beauty of the seaside location make it a standout choice for those seeking a restful getaway, yet with enough connectivity and facilities to cater to varied holiday needs.

Breakfast

The breakfast at Grupotel Playa Feliz is highly praised by guests for its excellence and variety. Many reviews highlight the extensive, diverse and delicious buffet offerings, making it a notable part of the hotel experience. Guests appreciate the abundant and hearty selections which include freshly-made omelettes and a good mix of items catering to different tastes. There's a sentiment that the breakfast provides good value for money with ample choices that cater to a mix of preferences, though some diners note a slight British orientation and a desire for more sweet options. Overall, guests find the breakfast to be a strong point with an inviting and pleasant setting contributing to a positive start to the day. Despite some minor critiques, the majority of reviews commend the breakfast service, underscoring it as a highlight of the stay at Grupotel Playa Feliz.

Dinner

Grupotel Playa Feliz offers a satisfying dining experience with a strong emphasis on variety and quality. Guests frequently mention the wide selection and delicious taste of the food served at both breakfast and dinner. The dinners, occasionally held at the neighboring Orquidea hotel, are often praised for their excellent quality and diversity, boasting an impressive array of dishes that cater to different tastes over a seven-day period.

The buffet, described as small yet comprehensive, provides a diverse and hearty meal experience. The evening meals, in particular, receive high marks for being very good or even fantastic with many guests appreciating the delicious and plentiful options available. There is a significant focus on the friendly and attentive staff who enhance the overall dining experience.

However, there are occasional criticisms, particularly regarding the logistics of having to move to a different hotel for dinner and a few mentions of limited choices and food quality issues at times. Despite these minor drawbacks, the overall impression is that Grupotel Playa Feliz delivers an enjoyable and varied dining experience that meets guests' expectations for a relaxing holiday.

Rooms

The rooms at Grupotel Playa Feliz are generally well-received, many guests noting their comfort, cleanliness and spaciousness. Apartments are praised for being well-equipped with modern amenities, including kitchens that are perfect for preparing small meals. Many rooms offer beautiful sea views and are described as peaceful and quiet, away from the main pool area. While some rooms appear a bit basic or slightly worn, they are functional and kept clean. Guests appreciate the substantial size of the rooms, often highlighting large terraces and ample living spaces.

The modern decor and thoughtful layout of the apartments receive positive remarks, along with mentions of recent renovations that enhance the overall stay. The presence of necessary kitchen and bathroom facilities is frequently mentioned, making it convenient for longer stays. Facilities in the rooms, such as air conditioning, are valued, although there are occasional complaints about their effectiveness or lack of placement in some bedrooms. Beds and bedding receive mixed feedback with some finding them comfortable, while others feel they could benefit from an update.

The complex's location by the sea provides stunning views and a serene atmosphere, contributing to enjoyable walks along the avenue. Though proximity to the pool varies and cleaning may not be as frequent as some would like, the overall maintenance of the common areas and the attentive service staff ensure a positive guest experience. In summary, Grupotel Playa Feliz offers comfortable, well-equipped apartments with lovely sea views, ideal for families and those looking for a relaxing getaway.

Beds

Grupotel Playa Feliz offers a mixed experience when it comes to the comfort of its beds, according to guest reviews. Many visitors praise the beds as being comfortable with a number of reviews describing them as very soft and cozy. Some guests highlight their satisfaction by noting the beds are super comfy and very comfortable.

However, there is also a significant portion of guests who found the beds to be less than ideal. Common complaints include beds being too soft, leading to discomfort, while others reported issues with beds being too hard or unstable, often moving around due to wheels. Some guests experienced saggy mattresses, old and worn-out pillows and even broken springs. There were also mentions of individual beds splitting and being somewhat short for a restful sleep.

In conclusion, experiences with the beds at Grupotel Playa Feliz vary widely. While many guests enjoy a comfortable night's rest, others encounter issues that suggest a need for mattress renewals and updates to bed frames and pillows.

Cleanliness

Grupotel Playa Feliz receives a generally positive reputation for its cleanliness with many guests praising various aspects of the hotel's upkeep. The cleaning staff are frequently described as pleasant and friendly, contributing to an overall clean and comfortable environment. Guests highlight the regular cleaning schedule, noting that it is typically done every 3 days with options for more frequent cleaning upon request.

The apartments and common areas, including the pool, restaurant and green spaces, are often cited for their excellent cleanliness. Many guests appreciated the spaciousness and cleanliness of their accommodations, mentioning that everything was well-maintained and orderly. The hotel’s adherence to COVID protocols has also been positively acknowledged with measures such as mask-wearing and cleaning in place.

However, there are some mixed reviews. A few guests reported issues such as ants, neglected window cleaning and dirt found under beds, indicating that the cleaning frequency and thoroughness may occasionally fall short. Some also noted that cleaning service wasn't provided as frequently as expected, sometimes only once or twice during a week-long stay.

Overall, the majority of feedback points to Grupotel Playa Feliz as a clean, well-maintained and pleasant place to stay, despite a few areas needing improvement.

Staff

Guest reviews of Grupotel Playa Feliz consistently highlight the hotel's friendly and attentive staff. Guests appreciate the welcoming atmosphere created by the staff across all departments, including the reception, housekeeping, maintenance and lifeguards. Specific praise is often extended to individuals like Mikel the lifeguard and receptionists like Victoria and Carlos for their exceptional service.

Despite occasional criticisms about specific instances at the reception and restaurant, the overall impression is overwhelmingly positive with many guests noting the staff's professionalism and courteous behavior. Housekeeping is frequently mentioned as efficient and friendly, contributing to the clean and well-maintained facilities.

The restaurant staff, although sometimes facing language barriers, are acknowledged for their amiability and dedication. Quick problem resolution and attention to guests' needs are also recurrently praised, making the overall experience at Grupotel Playa Feliz pleasant and enjoyable according to the visitors. The cleanliness and modern amenities of the apartments, combined with the excellent service, contribute strongly to guest satisfaction.

Wi-Fi

Grupotel Playa Feliz boasts an excellent wifi experience with many guests noting the strong and reliable internet connection throughout the hotel. Visitors frequently appreciated the good quality of the WiFi, mentioning that it was stable and worked well during their stay. The accessibility of the internet was also a positive point with the layout of the hotel making it easy to connect from various locations. While there were a few mentions of weak signals in some rooms, particularly on the second floor, the overall sentiment towards the wifi was highly favorable. The hotel's good WiFi contributes to a comfortable and connected stay for guests.

Pool

Grupotel Playa Feliz has garnered a range of feedback regarding its pools, highlighting several positive aspects while noting a few areas for improvement. The pools are frequently praised for their size, cleanliness and the ample availability of sun loungers, making for a spacious and inviting environment. Many guests appreciate the well-maintained and aesthetically pleasing pool area, as well as the presence of both heated and large chlorine-free swimming pools, adding to the overall comfort and appeal.

Families particularly enjoy the children's pools and the variety of activities available with commendations for the attentive lifeguards ensuring a safe environment. The relaxing atmosphere and the proximity to the sea further enhance the poolside experience.

However, some concerns were noted regarding pool cleaning frequency with instances of dirty water being mentioned. The pool temperature also came up frequently with some guests finding it colder than expected. Additionally, the pool's early closure at 7 PM and occasional crowding, especially on weekends, were points of inconvenience for several visitors.

In summary, the pools at Grupotel Playa Feliz offer a generally positive experience with spacious, clean and well-managed facilities, though improvements in cleaning schedules and extending pool hours could further enhance guest satisfaction.

Beach

Grupotel Playa Feliz boasts an enviable seaside location that complements its beautiful exterior and beachfront setting. Guests frequently highlight the stunning views from the beachfront apartments and appreciate the quick walk to the beach, which can be accessed directly from the hotel by descending a few steps. Despite the beach being described as small and rocky with pebbles, the proximity to the sea and the serene oceanfront location offer a tranquil atmosphere for guests. Many guests enjoy the lovely walks along the promenade and the cliff edge, which provide wonderful sunset experiences and opportunities for leisurely strolls or jogging along the coast. The nearby beaches, although rocky, are easily accessible and tourists can explore larger beaches like San Agustin or the Maspalomas dunes within a short distance. Although the beach directly in front of the hotel may not be ideal for everyone, the overall seaside allure and peaceful environment make it a desirable destination for those seeking a picturesque coastal getaway.

Parking

Grupotel Playa Feliz guests have diverse experiences with the parking facilities. Many visitors noted that parking is generally available nearby and often free with some finding it easy to secure a spot close to the hotel. Free street parking is a common option with ample parking spaces near the apartment enhancing the convenience for some. However, the hotel's designated parking area is limited and on-site parking requires a fee of around 6 euros per day.

There are mixed sentiments about the availability of parking spots. Some guests reported consistently finding a space without issues, even right in front of the entrance, while others experienced challenges, especially during peak times, often having to park farther away. Moreover, accessibility issues were highlighted, particularly a lack of parking for disabled guests and complications in the designated parking area.

While some reviews indicate reliable and convenient parking experiences, it's clear that parking can be complicated for some visitors, particularly due to limited on-site options and reliance on street parking. Despite some hurdles, many still managed to find suitable parking relatively easily, making it a manageable aspect of their stay at Grupotel Playa Feliz.

Accessible

Grupotel Playa Feliz appears to be a favorable choice for guests with disabilities or reduced mobility, thanks to its thoughtful accommodations and accessible design. The hotel offers easy access to all parts of the property, including very good disabled access to the pool. Guests appreciated the apartments, which are tastefully decorated and well-equipped with some finding the ground-floor units particularly convenient. The seafront location is also lauded for its easy and pleasant access to the waterfront promenade. Families, especially those with members who have reduced mobility, found the complex well adapted to their needs. However, there were a few concerns mentioned, such as the driveway entrance not being suitable for suitcases, crowded ramps and the pool being a bit far for elderly guests. Despite these minor issues, the overall feedback indicates that Grupotel Playa Feliz effectively caters to guests requiring accessible facilities.

Heated Pool

Grupotel Playa Feliz boasts a heated swimming pool that has garnered many positive reviews from guests. The water in the pool is generally warm, making it particularly enjoyable during cooler months with many noting it was lovely even in November. Guests have described the pool area as fantastic and spacious with specific mentions of a stunning, large heated pool that stands out. For families with young children, there is a dedicated heated pool with warm water, including a section for babies with a protective roof for additional comfort. While a few reviews indicate that the heated pool can still feel somewhat cold in January, most visitors found the pools to be pleasantly heated during their stay, enhancing their overall experience at the hotel.

Outdoor Pool

Grupotel Playa Feliz offers a range of swimming options that generally receive positive feedback from guests. The outdoor pool is frequently praised for its nice size and clean water with many visitors appreciating the heated water feature. Families particularly enjoy the toddler programs and the presence of a lifeguard, making it a safe and engaging environment for children. The pool area provides ample sunbeds, allowing guests to relax comfortably and is well-maintained, contributing to an overall pleasant experience.

However, some reviews point out drawbacks, such as the pool being small and sometimes overcrowded, especially during peak times. The pool schedule, including its closing time, might also be a minor inconvenience for some visitors. Despite these issues, the large, chlorine-free swimming pool remains a highlight for many, complemented by the nearby ocean, which adds to the appeal of the overall setting. The well-kept facilities and cleanliness further enhance guests' enjoyment of the pool area.

Yes, Grupotel Playa Feliz has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Grupotel Playa Feliz.

No, Grupotel Playa Feliz doesn't allow dogs.

No, parking facilities aren't available at Grupotel Playa Feliz.

No, Grupotel Playa Feliz doesn't have a gym.

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