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Summary of reviewsThe Courtyard by Marriott San Antonio SeaWorld®/Westover Hills is highly regarded for its excellent location and welcoming atmosphere, making it a favored choice for families and visitors to SeaWorld and other attractions like the River Walk and the San Antonio Zoo. The hotel's prime location, just minutes from SeaWorld, offers easy access to major highways, ensuring seamless excursions to various points of interest. Guests benefit from nearby dining, shopping options, and essential amenities, enhancing the overall convenience of their stay.
Rooms are praised for their cleanliness, spaciousness, and comfort, featuring amenities like walk-in showers and large bathrooms. Guests frequently commend the hotel’s cleanliness, noting that both rooms and common areas are well-maintained, fostering a relaxing and inviting environment. The staff is consistently highlighted for their friendliness and attentiveness, contributing significantly to a positive guest experience. Their professionalism and willingness to assist with various needs are regularly mentioned, with the front desk staff receiving particular acclaim.
The hotel’s pool facilities stand out as a key attraction, featuring a large outdoor pool and two hot tubs that are suitable for all seasons. Families find the pool area enjoyable and well-maintained, with its design allowing both relaxation and play. Many guests also enjoy dining at the on-site Bistro, although some suggest including complimentary breakfast options to enhance the dining experience.
The comfortable beds, particularly the king-size option, are well-received, offering restful nights for most guests. However, there are occasional comments on the need for improved comfort consistency across all bed types. Families appreciate the hotel’s family-friendly setup, with features accommodating both children and adults, such as rooms with balconies overlooking the pool.
Overall, the Courtyard by Marriott San Antonio SeaWorld®/Westover Hills blends convenience, comfort, and a hint of luxury, making it an excellent choice for families and travelers seeking both relaxation and proximity to key attractions in San Antonio. Show more
King Room with Sofa BedThe quadruple room has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as heating. The unit has 2 beds.
Queen Room with Two Queen BedsThe family room features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as heating. The unit offers 2 beds.
King Studio with Sofa Bed and Courtyard ViewFeatures 2 flat-screen TVs and a separate living room.
King Studio with Sofa BedFeaturing a separate living area and picturesque city views, this room has a flat-screen TV.
Queen Studio with Courtyard View and BalconyFeatures 2 flat-screen TVs and a separate living room.
Guest Reviews
8.2
Very Good
Location
Situated in an enviable location, the Courtyard by Marriott San Antonio SeaWorld®/Westover Hills receives high praise from guests for its proximity to popular attractions. Ideal for those planning excursions to SeaWorld, the hotel is a mere five-minute drive from the park, making it an excellent choice for families and theme park enthusiasts. The location also offers easy access to major highways, enhancing its convenience for travelers and providing straightforward routes to other local highlights like the River Walk and the San Antonio Zoo, just 20 to 30 minutes away.
Surrounded by a wealth of dining and shopping options, guests find their needs easily met with nearby retail stores and restaurants. The hotel's advantageous location next to busy interstates and essential amenities, such as a convenience store and gas station, further enhances its appeal. Additionally, guests report a pleasant experience with spacious rooms, a friendly and attentive staff, and comfortable accommodations. With its superb location and comprehensive services, the Courtyard by Marriott stands out as a strategic choice for visitors to the San Antonio area seeking convenience and access.
Breakfast
Courtyard by Marriott San Antonio SeaWorld®/Westover Hills offers an on-site Bistro where guests can enjoy coffee and breakfast, with the Bistro staff receiving positive remarks for their friendly service. Despite providing easy breakfast options, it should be noted that breakfast is not included in the room rate and must be purchased separately, with some guests commenting on its costliness. While the quality of the breakfast at the Bistro was appreciated by some, especially enjoying meals on the balcony, others felt it could be improved, with concerns about availability and its preparation from frozen items. Additionally, guests valued the convenience of the Bistro, which also served other meals, such as burgers, providing a pleasant dining experience during their stay. However, the idea of having a continental or complimentary breakfast included with room rates was a recurring suggestion among guests.
Rooms
The rooms at Courtyard by Marriott San Antonio SeaWorld®/Westover Hills offer a blend of cleanliness, comfort, and ample space, making it an inviting choice for travelers. Guests appreciate the spacious layouts, with features such as walk-in showers and large bathrooms enhancing their experience. Many highlight the rooms' cleanliness, noting tidy and well-kept spaces throughout their stays. Beds are described as extremely comfortable, contributing to restful nights, and the amenities provided are seen as a nice bonus. The hotel’s proximity to SeaWorld and the relaxing balcony views have also been positively mentioned. Although some rooms faced minor issues like inconsistent cleaning schedules and occasional odors in the hallways, the overwhelmingly positive feedback on the size, comfort, and overall aesthetics of the rooms make it a favorable accommodation option for visitors to the area. Friendly staff and a beautiful pool add to the hotel's appeal, creating a welcoming atmosphere for guests.
Beds
The beds at Courtyard by Marriott San Antonio SeaWorld®/Westover Hills have received varied feedback from guests, with many highlighting a predominantly comfortable experience. Positive remarks often touch on the comfort and cleanliness of both beds and bedding, with some guests describing them as some of the most comfortable they have encountered in a hotel setting. The king-size beds, in particular, receive praise for their comfort. Guests also note the supportive quality of the beds and the pleasant smell of the bedding, contributing to a restful night's sleep. However, there are instances where the comfort levels did not meet expectations, with some beds described as having dips and needing replacement. Pillow comfort seems to be more subjective, with mixed opinions on their softness. Overall, while most guests find the sleeping arrangements comfortable and clean, there is room for consistency in the quality of all bed types provided.
Cleanliness
Courtyard by Marriott San Antonio SeaWorld®/Westover Hills consistently impresses visitors with its exceptional cleanliness. Guests repeatedly highlight the hotel's pristine state, noting that both the rooms and communal areas are remarkably clean and well-maintained. Despite an older exterior, the hotel has been kept up to date, providing a welcoming and fresh environment inside. Reviews often mention clean and comfortable rooms, ensuring a relaxing stay with inviting beds and controlled temperatures.
The bathrooms are frequently complimented for being clean, although some reviewers suggest that the cleaning service could provide more thorough daily attention. While a few guests have experienced minor cleanliness issues upon arrival, the overall sentiment reflects satisfaction with the hotel's upkeep. The positive atmosphere is further enhanced by friendly and accommodating staff, who contribute to making the hotel feel like a home away from home.
The property's dedication to cleanliness extends beyond just appearance, as guests also appreciate the pleasant aroma throughout the hotel. Adding to the convenience are nearby food options, making it a favorable choice for families seeking both relaxation and ease during their stay.
In summary, guests of Courtyard by Marriott San Antonio SeaWorld®/Westover Hills appreciate the hotel's commitment to cleanliness, with favorable remarks about its well-maintained facilities, comfortable accommodations, and welcoming service.
Staff
Courtyard by Marriott San Antonio SeaWorld®/Westover Hills garners high praise for its exceptional staff, consistently recognized for their friendliness and accommodating nature. Guests frequently comment on the excellent customer service provided throughout their stay, with highlights on the attentiveness and willingness of the team to assist with various needs. The front desk staff receives special mention for professionalism, going above and beyond to ensure a smooth check-in experience, even accommodating early arrivals. Many guests are appreciative of the personalized attention, such as room upgrades and extra efforts like retrieving lost items, which enhance the overall experience. Although most of the feedback emphasizes the courteous and helpful nature of the staff, there are occasional reports of less favorable interactions, particularly around the pool area. Nonetheless, the positive attributes of the staff contribute greatly to making this hotel a welcoming and family-friendly choice for visitors to the SeaWorld area.
Pool
The Courtyard by Marriott San Antonio SeaWorld®/Westover Hills is highly praised for its outstanding pool facilities, which are often highlighted as the best feature of the hotel. The outdoor pool is notably large and clean, providing ample space for families to spend hours of enjoyment. Guests appreciate the pool area's cleanliness and the friendly staff, which enhances the overall experience. The pool setup includes both indoor and outdoor sections, complete with two hot tubs, making it suitable for all seasons. The space is well-designed to entertain kids and families, offering beautiful views and a heated option for year-round use. Although some visitors experienced issues with the indoor facilities, such as chilly temperatures and maintenance needs, the outdoor pool generally receives positive feedback for its size and beauty. Overall, the pool is a key attraction for families visiting the hotel, especially those planning trips to SeaWorld.
Family
The Courtyard by Marriott San Antonio SeaWorld®/Westover Hills emerges as a prime destination for families seeking a seamless stay near top attractions like Sea World, with effortless access to key routes like 151 and 1604. The hotel's welcoming atmosphere is underscored by its notably friendly and accommodating staff, who contribute to a positive guest experience.
The property's standout feature is its family-friendly design, offering an ideal fusion of comfort and entertainment for both adults and kids. The highlight for many families is the pool area, a popular spot loved by children and adults alike. Despite some minor issues with noise due to active young guests, the hotel manages to maintain a relatively tranquil environment for family gatherings.
The well-maintained pool area, complete with readily available clean towels, is a magnet for kids, making it a notable feature for visitors of all ages. Many families rave about their enjoyment of the indoor/outdoor pool setup, which offers a flexible and fun environment for relaxation and play. Rooms featuring balconies overlooking the pool are especially appreciated by families, providing a pleasant view and additional recreational space.
While the dining facilities present a small challenge for single parents, a convenient store within walking distance offers a handy solution for quick snacks and essentials. The hotel’s room setup, including sofa beds, accommodates families well, though the pull-out bed might be a tight fit for larger families.
Overall, the hotel indulges families with a blend of convenience, comfort, and a hint of luxury, creating memorable experiences such as celebrating milestone events like birthdays. With its strategic location near family members, shopping, restaurants, and attractions, the Courtyard by Marriott San Antonio SeaWorld®/Westover Hills stands out as an excellent choice for a family-friendly retreat in San Antonio.
Yes, Courtyard by Marriott San Antonio SeaWorld®/Westover Hills has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Courtyard by Marriott San Antonio SeaWorld®/Westover Hills.
No, Courtyard by Marriott San Antonio SeaWorld®/Westover Hills doesn't allow dogs.
No, parking facilities aren't available at Courtyard by Marriott San Antonio SeaWorld®/Westover Hills.
Yes, Courtyard by Marriott San Antonio SeaWorld®/Westover Hills has a gym.