Hampton Inn & Suites San Antonio Riverwalk
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Summary of reviewsSituated in an unbeatable location directly on San Antonio's iconic Riverwalk, the Hampton Inn & Suites San Antonio Riverwalk effortlessly provides guests with easy access to popular attractions, dining options and cultural sites, all within walking distance. This prime spot allows visitors to explore must-see spots like The Alamo while enjoying a tranquil yet lively setting. The central position and quiet proximity to vibrant activities make it a perfect stay for those wanting to immerse themselves in the heart of San Antonio.
Guest experience is enhanced by a well-regarded complimentary breakfast, frequently praised for its variety and distinct features like Texas-shaped waffles. While some feel the breakfast could use more diversity and occasional wait times can be long, the overall positive feedback highlights it as a convenient and enjoyable perk.
The rooms are frequently commended for their spaciousness, cleanliness and modern decor. Guests appreciate the large bathrooms, comfortable beds and the added charm of suites with balconies overlooking the Riverwalk. Although there are occasional issues such as minor maintenance problems or a lack of certain amenities, the attentive and friendly staff often promptly address these concerns, making the room experience a highlight for most visitors.
Cleanliness across the hotel, from rooms to common areas, is generally well-regarded, contributing to a fresh and inviting atmosphere. Despite some isolated reports of inconsistent housekeeping services and occasional cleanliness issues, most guests find the hotel to be above satisfactory in this category.
Consistently high praise is given to the hotel's staff, who are noted for their friendliness and helpfulness, creating a welcoming environment for all guests. This extends to the valet and housekeeping teams with exceptional service making a significant positive impact on visitor experiences.
The hotel's WiFi receives mixed reviews with many guests appreciating the fast and reliable internet, while others face connectivity issues or lack of complimentary service.
The rooftop pool on the scenic Riverwalk is a notable feature, described as beautiful and well-maintained. However, its smaller size and shared usage with an adjacent hotel can lead to crowding, tempering the enjoyment for some guests during peak times.
Parking services receive a mix of commendations and criticisms. While the valet staff are frequently praised for their efficiency and helpfulness, the high fees and occasional delays, especially during peak times, along with construction around the area, can detract from the experience.
Families find the hotel particularly accommodating, enjoying the family-friendly atmosphere, proximity to the Riverwalk and kid-friendly amenities, like the Texas-shaped waffles.
The beds at Hampton Inn & Suites San Antonio Riverwalk receive strong praise for comfort, often being described as exceptionally cozy, though there are some isolated complaints about firmness and cleanliness.
Overall, Hampton Inn & Suites San Antonio Riverwalk provides a solid three-star experience, balancing price and quality well. Despite some logistical aspects and minor issues, its prime location, welcoming atmosphere and accommodating staff make it a commendable option for both leisure and business travelers.
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Guest experience is enhanced by a well-regarded complimentary breakfast, frequently praised for its variety and distinct features like Texas-shaped waffles. While some feel the breakfast could use more diversity and occasional wait times can be long, the overall positive feedback highlights it as a convenient and enjoyable perk.
The rooms are frequently commended for their spaciousness, cleanliness and modern decor. Guests appreciate the large bathrooms, comfortable beds and the added charm of suites with balconies overlooking the Riverwalk. Although there are occasional issues such as minor maintenance problems or a lack of certain amenities, the attentive and friendly staff often promptly address these concerns, making the room experience a highlight for most visitors.
Cleanliness across the hotel, from rooms to common areas, is generally well-regarded, contributing to a fresh and inviting atmosphere. Despite some isolated reports of inconsistent housekeeping services and occasional cleanliness issues, most guests find the hotel to be above satisfactory in this category.
Consistently high praise is given to the hotel's staff, who are noted for their friendliness and helpfulness, creating a welcoming environment for all guests. This extends to the valet and housekeeping teams with exceptional service making a significant positive impact on visitor experiences.
The hotel's WiFi receives mixed reviews with many guests appreciating the fast and reliable internet, while others face connectivity issues or lack of complimentary service.
The rooftop pool on the scenic Riverwalk is a notable feature, described as beautiful and well-maintained. However, its smaller size and shared usage with an adjacent hotel can lead to crowding, tempering the enjoyment for some guests during peak times.
Parking services receive a mix of commendations and criticisms. While the valet staff are frequently praised for their efficiency and helpfulness, the high fees and occasional delays, especially during peak times, along with construction around the area, can detract from the experience.
Families find the hotel particularly accommodating, enjoying the family-friendly atmosphere, proximity to the Riverwalk and kid-friendly amenities, like the Texas-shaped waffles.
The beds at Hampton Inn & Suites San Antonio Riverwalk receive strong praise for comfort, often being described as exceptionally cozy, though there are some isolated complaints about firmness and cleanliness.
Overall, Hampton Inn & Suites San Antonio Riverwalk provides a solid three-star experience, balancing price and quality well. Despite some logistical aspects and minor issues, its prime location, welcoming atmosphere and accommodating staff make it a commendable option for both leisure and business travelers.
Hotel with Free Wi-Fi
Hampton Inn & Suites provides free high-speed Wi-Fi. Its prime location on the Riverwalk and complimentary breakfast enhance its appeal for guests needing reliable internet and convenient amenities.
Hotel with Parking
This hotel provides parking and is located on the Riverwalk, offering a blend of comfort and accessibility. It is a trusted brand with a convenient location.
3-Star Hotel
Situated on the Riverwalk, this hotel offers a superb location for accessing San Antonio's attractions. The complimentary hot breakfast and comfortable rooms ensure a pleasant and reliable stay. It provides convenient access to downtown and the convention center.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Hampton Inn & Suites San Antonio Riverwalk boasts a prime location that receives resounding praise from guests. Nestled directly on the iconic River Walk, the hotel offers unbeatable access to the heart of San Antonio's most cherished attractions. Visitors frequently highlight the convenience of reaching popular sites, excellent dining options and vibrant cultural spots, all within walking distance. The central position ensures easy exploration of must-see places like The Alamo, often mentioned as only minutes away on foot. Guests particularly appreciate the quiet stretch of the River Walk adjacent to the hotel, which combines tranquility with proximity to lively activities. With consistently high marks for its exceptional location, the hotel stands out as a perfect stay for those looking to immerse themselves in the best of what San Antonio has to offer.
The breakfast experience at Hampton Inn & Suites San Antonio Riverwalk draws mixed reviews from guests, but leans positive overall. Many guests found the breakfast to be delicious, well-stocked and featuring a variety of options, including items like Texas-shaped waffles which delighted many visitors. The breakfast setup and cleanliness also received praise with several remarks about the accommodating staff and the fresh, replenished food options.
However, some guests pointed out that the breakfast offerings can be quite basic, noting that it often adheres to the typical American hotel fare, which might seem too simple for some tastes. A few reviewers felt that the quality of the utensils and the overuse of plastic were drawbacks. Crowding during peak times sometimes led to long lines and sporadic replenishment of food.
Overall, while there are areas for improvement, such as expanding variety and reducing wait times, the complimentary breakfast is generally seen as a convenient and enjoyable perk that adds value to a stay at the hotel.
At the Hampton Inn & Suites San Antonio Riverwalk, the rooms are highly appreciated for their spaciousness, cleanliness and modern feel. Guests frequently mention that the rooms are large and comfortable with many enjoying the sizable bathrooms and well-kept amenities. The suites with balconies offer beautiful views of the Riverwalk, adding an extra touch of charm to the stay.
Although some rooms can be on the smaller side, they are generally praised for being clean and well-maintained. Comfort is emphasized with many guests noting the comfort of the beds and the overall room environment. The modern decor and updated facilities also receive favorable comments, making the rooms feel fresh and luxurious.
However, the experience isn't flawless for everyone. A few rooms faced issues such as dirty windows, unpleasant odors and minor maintenance problems like dripping shower heads or slow-draining sinks. Some guests were also disappointed by the absence of certain amenities like a microwave or a dresser for clothes.
Despite a few setbacks, the majority of visitors find the rooms to be a highlight of their stay, citing excellent cleanliness, comfort and spaciousness. The staff's attentiveness and friendliness also add to the positive experience, helping to address and rectify issues promptly when they arise.
The Hampton Inn & Suites San Antonio Riverwalk receives high praise for its bed comfort, which is frequently highlighted by guests. Many reviews mention the beds as extremely comfortable, describing their experience as having a dream-like quality. The mattress quality and soft bedding contribute to a restful and cozy night’s sleep, often leading to some of the best sleep guests have had.
Despite a significant number of positive comments, there are some negative remarks about bed firmness with some guests finding the beds too hard and resulting in uncomfortable sleep. Occasional issues were mentioned, such as beds smelling musty or linens being less than spotless.
Overall, the comfortable beds and friendly staff seem to make for a pleasant stay, although there are sporadic issues that did detract from some experiences.
At Hampton Inn & Suites San Antonio Riverwalk, cleanliness is a frequent topic among guests, often viewed positively. Many guests report that their rooms were clean and comfortable with several noting the overall spotless condition of the accommodations. People also found the balcony views pleasant and appreciated the modern and well-maintained facilities. Cleanliness in rooms and common areas is frequently lauded, contributing to a fresh and inviting atmosphere.
However, some reviews highlight inconsistencies. A few guests experienced issues such as dirty towels, unclean bathrooms and the occasional funky smell. Instances of subpar housekeeping services were noted, such as rooms not being cleaned during stays or specific areas like social spaces and pools not meeting cleanliness standards. A few remarks addressed the need for better soundproofing and stronger coffee.
Despite these occasional critiques, the majority of guest feedback underscores a commitment to cleanliness with many finding the hotel to be very clean, comfortable and aesthetically pleasing. The friendly and helpful staff also receives high marks, adding to the overall positive experience for most visitors.
At the Hampton Inn & Suites San Antonio Riverwalk, the staff consistently draws high praise for their friendliness and helpfulness, creating a welcoming atmosphere for guests. Many reviews highlight the staff as attentive, courteous and accommodating, consistently going above and beyond to ensure a positive experience. Notably, the housekeeping and valet parking teams are frequently mentioned for their efficiency and friendliness, adding to the smooth and pleasant stay. Despite a few isolated incidents of unhelpful or rude behavior, the overall consensus is overwhelmingly positive with guests appreciating the professional and personable service. Specific staff members like Crystal at the reception and Hilda from housekeeping, as well as valet attendants, receive special mentions for their exceptional service, cementing the hotel’s reputation for excellent customer service.
The WiFi at Hampton Inn & Suites San Antonio Riverwalk receives mixed feedback from guests. Positive aspects highlight the ease of connection and the speed of the internet with several guests noting that the WiFi was fast, high-speed and reliable. These users appreciated the stable internet connection and found it easy to connect.
However, not all experiences were seamless. Some guests mentioned that WiFi was not included or free, which might be a consideration for potential visitors. There were isolated instances where the internet was down, the WiFi coverage did not extend to certain rooms or the service was overwhelmed. While many guests enjoyed a good WiFi experience, others faced occasional connectivity issues.
Located on the scenic Riverwalk, the Hampton Inn & Suites San Antonio boasts an outdoor rooftop pool that captures both admiration and criticism from guests. Reviewers frequently highlight the pool's aesthetic appeal, describing it as beautiful, lovely and amazing. Its well-maintained environment is often appreciated with frequent remarks about the clean and tidy atmosphere.
Despite these positive aspects, many guests feel that the pool is smaller than expected with some even calling the promotional pictures misleading. The pool's size can lead to overcrowding, making it a less enjoyable experience during peak times. Some visitors also mention that the pool is not heated, which may be less appealing on cooler days.
Another noteworthy aspect mentioned is the shared use of the pool with the adjacent Homes2Suites, which may contribute to its busy nature. Seating around the pool area also appears to be an issue with some reviewers noting broken chairs and a general lack of space.
Overall, while the rooftop pool offers a pleasant view and a nice atmosphere for a swim, the consistent feedback about its small size and occasional overcrowding may temper expectations for those looking for a more spacious and comfortable pool experience.
The Hampton Inn & Suites San Antonio Riverwalk receives mixed feedback regarding its parking situation. Predominantly, guests commend the efficient and helpful valet staff who assist in parking the vehicles. However, many visitors feel the parking fees are excessively high, often ranging from $40 to $50 per night. The hotel does not offer self-parking options, making valet parking the mandatory choice, which some guests appreciate for its convenience.
On the downside, some guests find the valet service slow with long wait times to retrieve their vehicles, especially during peak hours. Moreover, construction around the area only adds to the frustration, making it challenging to navigate to the hotel. A few instances of vehicle damage during valet service were also reported, further souring the experience for some visitors.
Despite these occasional drawbacks, the location's central position and the hotel's generally clean and welcoming environment remain positive highlights for many guests. Yet, potential visitors should be prepared for the additional costs and potential delays associated with the parking service.
Hampton Inn & Suites San Antonio Riverwalk has garnered positive reviews for its family-friendly atmosphere, making it a solid choice for both short and extended stays with children. Families appreciate its close proximity to the Riverwalk, offering convenience and accessibility for fun outings. The hotel is described as a comfortable and accommodating place, perfect for trips with kids. Children seem to particularly enjoy the Texas-shaped waffles at breakfast and the comfy beds that ensure a good night's sleep.
Travelers frequently commend the friendly and accommodating staff, enhancing the overall experience for families. The hotel also features a nice family pool, providing a great space for kids to play and unwind. Although some guests mentioned occasional noise and distractions, such as dogs barking, the general consensus is that it's a good option for family trips. Additionally, the valet parking service adds to the convenience for those traveling with children.
Overall, Hampton Inn & Suites San Antonio Riverwalk stands out as a family-oriented hotel, praised for its welcoming environment and array of kid-friendly activities.
Situated on the picturesque Riverwalk, Hampton Inn & Suites San Antonio Riverwalk provides a commendable three-star experience for its visitors. The hotel offers clean rooms and a solid breakfast, which many guests have found to be a highlight of their stay. Its beautiful location ensures that guests are treated to scenic views and a convenient base for exploring the city.
Visitors have noted an excellent balance between price and benefits, making it a good value for a three-star hotel. Despite this, some have felt that the nearly $300 per night cost, including parking, was high for a hotel of this rating. However, the overall sentiment reflects satisfaction with the price-quality ratio.
The service quality is consistent with three-star expectations, though it has room for improvement. Some guests experienced issues such as light cleaning, loud ventilation systems and hard beds. It's essential to check billing upon departure, as discrepancies between reservations and charges have been reported.
While some logistical aspects like the late check-in time and minor cleanliness issues were noted, the overall experience aligns with what one might expect from a three-star hotel. For travelers seeking a well-located, reasonably-priced option on the Riverwalk, this hotel offers a solid choice with a few areas that may require attention.
Hampton Inn & Suites San Antonio Riverwalk stands out as an ideal choice for business travelers with numerous reviews highlighting its suitability for business stays. The hotel's strategic location and amenities make it a good business hotel. It offers large meeting rooms and a free business center, which are great for business trips or conferences. Although some guests noted the price point of nearly $300 a night with parking as high for a 3-star hotel, the overall feedback emphasizes its appeal for those traveling for business.
The heated pool at Hampton Inn & Suites San Antonio Riverwalk receives a mix of feedback from guests. Many found the heated outdoor pool to be a nice feature, particularly appreciating it on chilly mornings. The terrace pool being heated was another highlight. However, some noted that the pool was small and could get crowded. Despite this, the overall sentiment is positive with guests valuing the warmth and convenience of the heated pool during their stay.
The outdoor pool at Hampton Inn & Suites San Antonio Riverwalk has received mixed feedback from guests. Despite its smaller size and occasional crowding, many appreciated the pool's lovely and sunny terrace setting. The well-maintained and nicely heated water offers a pleasant surprise for visitors. However, it is important to note that the pool is shared with another hotel, which can sometimes lead to a packed environment. Positioned off the renowned Riverwalk, the pool area provides a scenic view that several guests found attractive. While the surroundings have some concerns, such as the presence of drug addicts on the nearby sidewalk, the pool itself generally garners positive remarks for its ambiance and maintenance.
Hampton Inn & Suites San Antonio Riverwalk is renowned for being a dog friendly hotel, making it a great place for pets. Guests have noted the availability of dog treats, adding a thoughtful touch for pet owners. While the general atmosphere is welcoming to dogs, there have been occasional concerns about noise, such as a yippy dog being heard throughout the night. Despite this, the overall sentiment is positive with many appreciating the pet-friendly amenities and services provided by the hotel for their furry companions.
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Breakfast
However, some guests pointed out that the breakfast offerings can be quite basic, noting that it often adheres to the typical American hotel fare, which might seem too simple for some tastes. A few reviewers felt that the quality of the utensils and the overuse of plastic were drawbacks. Crowding during peak times sometimes led to long lines and sporadic replenishment of food.
Overall, while there are areas for improvement, such as expanding variety and reducing wait times, the complimentary breakfast is generally seen as a convenient and enjoyable perk that adds value to a stay at the hotel.
Rooms
Although some rooms can be on the smaller side, they are generally praised for being clean and well-maintained. Comfort is emphasized with many guests noting the comfort of the beds and the overall room environment. The modern decor and updated facilities also receive favorable comments, making the rooms feel fresh and luxurious.
However, the experience isn't flawless for everyone. A few rooms faced issues such as dirty windows, unpleasant odors and minor maintenance problems like dripping shower heads or slow-draining sinks. Some guests were also disappointed by the absence of certain amenities like a microwave or a dresser for clothes.
Despite a few setbacks, the majority of visitors find the rooms to be a highlight of their stay, citing excellent cleanliness, comfort and spaciousness. The staff's attentiveness and friendliness also add to the positive experience, helping to address and rectify issues promptly when they arise.
Beds
Despite a significant number of positive comments, there are some negative remarks about bed firmness with some guests finding the beds too hard and resulting in uncomfortable sleep. Occasional issues were mentioned, such as beds smelling musty or linens being less than spotless.
Overall, the comfortable beds and friendly staff seem to make for a pleasant stay, although there are sporadic issues that did detract from some experiences.
Cleanliness
However, some reviews highlight inconsistencies. A few guests experienced issues such as dirty towels, unclean bathrooms and the occasional funky smell. Instances of subpar housekeeping services were noted, such as rooms not being cleaned during stays or specific areas like social spaces and pools not meeting cleanliness standards. A few remarks addressed the need for better soundproofing and stronger coffee.
Despite these occasional critiques, the majority of guest feedback underscores a commitment to cleanliness with many finding the hotel to be very clean, comfortable and aesthetically pleasing. The friendly and helpful staff also receives high marks, adding to the overall positive experience for most visitors.
Staff
Wi-Fi
However, not all experiences were seamless. Some guests mentioned that WiFi was not included or free, which might be a consideration for potential visitors. There were isolated instances where the internet was down, the WiFi coverage did not extend to certain rooms or the service was overwhelmed. While many guests enjoyed a good WiFi experience, others faced occasional connectivity issues.
Pool
Despite these positive aspects, many guests feel that the pool is smaller than expected with some even calling the promotional pictures misleading. The pool's size can lead to overcrowding, making it a less enjoyable experience during peak times. Some visitors also mention that the pool is not heated, which may be less appealing on cooler days.
Another noteworthy aspect mentioned is the shared use of the pool with the adjacent Homes2Suites, which may contribute to its busy nature. Seating around the pool area also appears to be an issue with some reviewers noting broken chairs and a general lack of space.
Overall, while the rooftop pool offers a pleasant view and a nice atmosphere for a swim, the consistent feedback about its small size and occasional overcrowding may temper expectations for those looking for a more spacious and comfortable pool experience.
Parking
On the downside, some guests find the valet service slow with long wait times to retrieve their vehicles, especially during peak hours. Moreover, construction around the area only adds to the frustration, making it challenging to navigate to the hotel. A few instances of vehicle damage during valet service were also reported, further souring the experience for some visitors.
Despite these occasional drawbacks, the location's central position and the hotel's generally clean and welcoming environment remain positive highlights for many guests. Yet, potential visitors should be prepared for the additional costs and potential delays associated with the parking service.
Family
Travelers frequently commend the friendly and accommodating staff, enhancing the overall experience for families. The hotel also features a nice family pool, providing a great space for kids to play and unwind. Although some guests mentioned occasional noise and distractions, such as dogs barking, the general consensus is that it's a good option for family trips. Additionally, the valet parking service adds to the convenience for those traveling with children.
Overall, Hampton Inn & Suites San Antonio Riverwalk stands out as a family-oriented hotel, praised for its welcoming environment and array of kid-friendly activities.
3 Star
Visitors have noted an excellent balance between price and benefits, making it a good value for a three-star hotel. Despite this, some have felt that the nearly $300 per night cost, including parking, was high for a hotel of this rating. However, the overall sentiment reflects satisfaction with the price-quality ratio.
The service quality is consistent with three-star expectations, though it has room for improvement. Some guests experienced issues such as light cleaning, loud ventilation systems and hard beds. It's essential to check billing upon departure, as discrepancies between reservations and charges have been reported.
While some logistical aspects like the late check-in time and minor cleanliness issues were noted, the overall experience aligns with what one might expect from a three-star hotel. For travelers seeking a well-located, reasonably-priced option on the Riverwalk, this hotel offers a solid choice with a few areas that may require attention.
Business
Heated Pool
Outdoor Pool
Dog Friendly
Yes, Hampton Inn & Suites San Antonio Riverwalk has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hampton Inn & Suites San Antonio Riverwalk.
Yes, Hampton Inn & Suites San Antonio Riverwalk welcomes dogs.
Yes, parking facilities are available at Hampton Inn & Suites San Antonio Riverwalk.
Yes, Hampton Inn & Suites San Antonio Riverwalk has a gym.
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