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Summary of reviewsHomewood Suites by Hilton San Antonio Riverwalk/Downtown offers an exceptional experience highly favored by its guests. The hotel's prime location on the River Walk garners considerable praise, positioning travelers perfectly for easy access to local attractions and activities. Guests often mention the convenience and beauty of having breakfast with scenic views of the River Walk, which adds to the allure of the stay.
The breakfast itself is noted for being satisfying with a variety of hot and cold options, though it may occasionally fall short on weekends. Still, the quality and scenic setting generally enhance guest satisfaction.
The accommodations are another highlight with spacious, clean and well-equipped rooms praised for their comfort. The fully outfitted kitchens and river views provide added convenience and ambiance, though a few guests suggest some updates could be beneficial. Nonetheless, the overall sentiment towards the rooms is positive.
Cleanliness is maintained commendably throughout the hotel, although some minor areas, like the floors and bathtubs, could use a bit more attention. Despite this, the hotel's location and the warm, welcoming environment created by the staff significantly enhance the overall experience.
The staff receive high accolades for their friendliness and helpfulness, particularly the front desk team and breakfast staff. Guests frequently acknowledge their warm demeanor and efficient service with special mentions of standout employees like Miss Sonia, who contribute to a smooth and inviting stay.
In summary, Homewood Suites by Hilton San Antonio Riverwalk/Downtown delivers a largely positive experience through its excellent location, enjoyable breakfast, comfortable rooms and exceptional service from its dedicated staff, making it a favored choice for visitors to San Antonio. Show more
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Categories
Family Friendly Hotel
This hotel is located on the Riverwalk and has an outdoor pool. It offers free continental breakfast and comfortable suites. The suites provide extra space for families.
Accessible Hotel
This hotel provides mobility accessible suites, which can include one or two bedrooms and a living area with a sofa bed. Guests can also enjoy an accessible rooftop pool.
3-Star Hotel
Located near the Riverwalk, this hotel offers suite-style accommodations with fully equipped kitchens. Guests can enjoy a complimentary hot breakfast and evening social, adding value to their stay. It provides easy access to downtown attractions.
Hotel with Outdoor Pool
This suite hotel on the River Walk features an outdoor pool with sun loungers. It offers a refreshing option for guests looking to relax outdoors.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
Room Types
One-Bedroom King SuiteThis suite boasts free Wi-Fi and cable TV. A microwave, fridge, and tea and coffee-making facilities are available.
Two-Bedroom SuiteThis suite is furnished with one king bed and one double bed.
One-Bedroom Suite with Two Queen BedsThis suite boasts free Wi-Fi and cable TV. A microwave, fridge, and tea and coffee-making facilities are available.
One-Bedroom Double Suite with Two Double BedsThis suite boasts free Wi-Fi and cable TV. A microwave, fridge, and tea and coffee-making facilities are available.
One-Bedroom Queen SuiteThis suite boasts free Wi-Fi and cable TV. A microwave, fridge, and tea and coffee-making facilities are available.
Two-Bedroom SuiteThis suite boasts free Wi-Fi and cable TV. A microwave, fridge, and tea and coffee-making facilities are available.
One-Bedroom Suite with Two Queen BedsThis suite boasts free Wi-Fi and cable TV. A microwave, fridge, and tea and coffee-making facilities are available.
Queen Suite - Disability AccessProviding free toiletries, this suite includes a private bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and an adapted bath.
Premium One-Bedroom Queen SuiteThis suite features a kitchenette. Premium suites feature a complimentary snack and Keurig® coffeemaker.
Premium One-Bedroom King SuiteThis suite features a kitchenette. Premium suites feature a complimentary snack and Keurig® coffeemaker.
Guest Reviews
8.1
Very Good
Location
Homewood Suites by Hilton San Antonio Riverwalk/Downtown boasts an excellent location that consistently impresses guests. Positioned perfectly on the River Walk, the hotel provides convenient access to numerous attractions and activities. Guests frequently highlight the property's proximity to everything they need, making it an ideal base for exploring the area. The phrase "location, location, location" is often echoed in the reviews, emphasizing the prime placement of the hotel. The ease of access to the River Walk, combined with the added benefit of enjoying breakfast right on the river, contributes to the destination’s appeal. Whether traveling for leisure or business, the superb location of Homewood Suites ensures that guests can make the most of their time in San Antonio.
Breakfast
For those considering a stay at Homewood Suites by Hilton San Antonio Riverwalk/Downtown, the breakfast experience is generally a highlight. Many guests have found the breakfast to be good with some even stating that it surpasses offerings found at similar hotels. The breakfast area boasts scenic views of the Riverwalk, enhancing the dining experience. Guests can expect a variety of hot and cold options. However, it’s worth noting that the range of options might be smaller and of lower quality on weekends and the replenishment of items can sometimes be slow. Despite these minor issues, the overall guest sentiment towards breakfast leans positive with many appreciating the convenience and quality of the meal provided.
Rooms
The rooms at Homewood Suites by Hilton San Antonio Riverwalk/Downtown are spacious and clean, offering a comfortable experience for guests. Many praise the rooms for their size with several describing them as large or even huge. The rooms are also highlighted for being well-equipped, featuring fully outfitted kitchens that add a touch of convenience for longer stays. Views of the river walk serve as an added bonus, enhancing the overall ambiance. A few remarks indicate that some rooms could benefit from updates, but overall, guests find the accommodations to be excellent and amazing.
Cleanliness
Homewood Suites by Hilton San Antonio Riverwalk/Downtown generally maintains a clean environment with aspects highlighting its commendable tidiness. Guests have consistently noted the cleanliness throughout their stay. However, some areas such as the floor and bathtub require more attention and updates to the facilities could enhance the overall experience. Despite these minor issues, the location on the Riverwalk and the friendly, helpful staff contribute positively to the stay.
Staff
The staff at Homewood Suites by Hilton San Antonio Riverwalk/Downtown consistently receive high praise from guests. They are described as friendly, helpful and kind. The front desk, in particular, stands out for its excellent service with specific mentions of Miss Sonia for her exceptional kindness and assistance. Guests appreciate the smooth check-in process and the warm, welcoming atmosphere created by the team. Additionally, the breakfast staff are noted for their friendliness and attentive service. Overall, the consistent positive feedback highlights the professionalism and hospitality of the hotel's staff.
Yes, Homewood Suites by Hilton San Antonio Riverwalk/Downtown has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Homewood Suites by Hilton San Antonio Riverwalk/Downtown.
Yes, Homewood Suites by Hilton San Antonio Riverwalk/Downtown welcomes dogs.
Yes, parking facilities are available at Homewood Suites by Hilton San Antonio Riverwalk/Downtown.
Yes, Homewood Suites by Hilton San Antonio Riverwalk/Downtown has a gym.