Springhill Suites by Marriott San Antonio Alamo Plaza/Convention Center
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Summary of reviewsSpringhill Suites by Marriott San Antonio Alamo Plaza/Convention Center consistently receives high praise for its prime location, just a short walk from major attractions like The Alamo and The River Walk. Guests frequently commend the hotel for its proximity to restaurants, shopping areas and the city center, making it an excellent choice for exploring San Antonio. The hotel's well-maintained facilities and spacious rooms further enhance the guest experience with many noting the exceptional comfort provided by the sizable accommodations.
The hotel’s breakfast is another highlight, receiving descriptions ranging from “great” to “spectacular.” Guests enjoy the variety of delicious and plentiful options available, including healthy choices, all presented in a clean buffet environment. The friendly and attentive breakfast staff also contribute positively to the overall dining experience.
Guest experiences in the rooms are largely positive with many appreciating the roomy, quiet and clean environments. Comfortable, large beds and the availability of kitchenettes make the rooms suitable for longer stays. Some guests, however, feel that the room decor and lighting could use updating and a few have noted areas where cleanliness could be improved.
Cleanliness throughout the hotel is generally favorably reported with many guests highlighting spotless, comfortable accommodations and a well-maintained pool area. Though some have pointed out occasional lapses, particularly with thoroughness in room cleaning, this does not significantly detract from the overall perception of cleanliness.
The staff at Springhill Suites by Marriott San Antonio Alamo Plaza/Convention Center earn significant acclaim for their friendliness, helpfulness and attentiveness. Their excellent customer service is frequently mentioned with many guests noting that the staff goes above and beyond to ensure a pleasant stay. This exceptional service extends to valet attendants and the breakfast team, further contributing to the positive atmosphere of the hotel.
The parking situation receives mixed feedback. While the valet service is prompt and convenient, some guests find the lack of a self-parking option and the associated costs—which range from $27 to $35 per night—frustrating and expensive. However, these fees are comparable to other downtown hotels and the convenience of valet parking is appreciated.
Beds at the hotel are generally well-received with many guests enjoying their comfort and size. Most guests report a good night’s sleep, though a few mention issues with mattress firmness or unevenness and occasional problems with pullout beds lacking sheets or having stained blankets.
Overall, Springhill Suites by Marriott San Antonio Alamo Plaza/Convention Center offers a comfortable and convenient stay, characterized by an excellent location, friendly staff and solid amenities, making it a popular choice for visitors to San Antonio.
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The hotel’s breakfast is another highlight, receiving descriptions ranging from “great” to “spectacular.” Guests enjoy the variety of delicious and plentiful options available, including healthy choices, all presented in a clean buffet environment. The friendly and attentive breakfast staff also contribute positively to the overall dining experience.
Guest experiences in the rooms are largely positive with many appreciating the roomy, quiet and clean environments. Comfortable, large beds and the availability of kitchenettes make the rooms suitable for longer stays. Some guests, however, feel that the room decor and lighting could use updating and a few have noted areas where cleanliness could be improved.
Cleanliness throughout the hotel is generally favorably reported with many guests highlighting spotless, comfortable accommodations and a well-maintained pool area. Though some have pointed out occasional lapses, particularly with thoroughness in room cleaning, this does not significantly detract from the overall perception of cleanliness.
The staff at Springhill Suites by Marriott San Antonio Alamo Plaza/Convention Center earn significant acclaim for their friendliness, helpfulness and attentiveness. Their excellent customer service is frequently mentioned with many guests noting that the staff goes above and beyond to ensure a pleasant stay. This exceptional service extends to valet attendants and the breakfast team, further contributing to the positive atmosphere of the hotel.
The parking situation receives mixed feedback. While the valet service is prompt and convenient, some guests find the lack of a self-parking option and the associated costs—which range from $27 to $35 per night—frustrating and expensive. However, these fees are comparable to other downtown hotels and the convenience of valet parking is appreciated.
Beds at the hotel are generally well-received with many guests enjoying their comfort and size. Most guests report a good night’s sleep, though a few mention issues with mattress firmness or unevenness and occasional problems with pullout beds lacking sheets or having stained blankets.
Overall, Springhill Suites by Marriott San Antonio Alamo Plaza/Convention Center offers a comfortable and convenient stay, characterized by an excellent location, friendly staff and solid amenities, making it a popular choice for visitors to San Antonio.
Hotel with Parking
This hotel has parking facilities and is near Alamo Plaza and the Convention Center, making it a good choice for both tourists and convention attendees. It is a comfortable and convenient option.
3-Star Hotel
Located near the Alamo Plaza and Convention Center, this hotel offers a prime location for tourists and business travelers. The spacious suites and complimentary breakfast provide added comfort and value. It features an indoor pool and fitness center.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
The Springhill Suites by Marriott San Antonio Alamo Plaza/Convention Center boasts a prime location that guests consistently praise. Situated conveniently close to The Alamo and The River Walk, the hotel provides easy access to these iconic attractions and other key sites. Visitors appreciate the short walking distances to restaurants, shopping and the city center, making it an ideal base for exploring San Antonio. Guests frequently mention the clean and well-maintained facilities, complemented by the friendly and helpful staff. The spacious rooms add to the comfort of staying here with the proximity to major attractions enhancing the overall experience. This central and convenient location is frequently highlighted as one of the hotel’s best features.
Springhill Suites by Marriott San Antonio Alamo Plaza/Convention Center offers a breakfast experience that resonates well with its guests. Described as great, very good and even spectacular, the breakfast includes a variety of items that cater to different tastes. Many guests highlight the plentiful and delicious options available with special mentions of healthy choices and a clean, well-maintained buffet. There are consistent kudos for the friendly staff serving breakfast, adding to the positive dining experience. While some guests find the offerings simple and traditional to American standards, the overall sentiment points to a satisfactory and enjoyable breakfast experience for visitors.
Springhill Suites by Marriott San Antonio Alamo Plaza/Convention Center offers an impressive stay with rooms that are consistently praised for their comfort and spaciousness. Many guests note the very comfortable beds and clean, quiet environments. The rooms are often described as roomy, accommodating and equipped with a kitchenette, making them suitable for longer stays. The location is excellent, providing easy access to the Alamo and Riverwalk and the valet parking is relatively inexpensive.
However, some areas for improvement include updating the room decor and better room lighting. While many guests find the rooms clean, a few have suggested that cleanliness could be improved. Despite these minor drawbacks, the overall guest experience remains highly positive with the added perks of a heated pool and hot tub enjoyed by families.
The beds at Springhill Suites by Marriott San Antonio Alamo Plaza/Convention Center generally receive positive feedback for their comfort. Many guests highlighted the big, comfortable beds and specifically mentioned how comfortable the mattresses were. Rooms are spacious, adding to the overall comfort experience. However, there were some mixed reviews with a few guests finding the mattresses uncomfortable, including reports of hardness and unevenness, which may not suit those with back issues. While the majority of guests enjoyed their sleep, some experienced issues with the pullout beds lacking sheets and occasional reports of stained blankets.
Springhill Suites by Marriott San Antonio Alamo Plaza/Convention Center generally receives favorable comments regarding its cleanliness. Guest reviews frequently highlight that the hotel and rooms are notably clean and comfortable with many appreciating the spaciousness of their accommodations. The pool area also gets positive remarks for its cleanliness. However, some feedback points out occasional lapses in cleaning standards, such as leftover hair from previous guests and inconsistent room cleaning services. Despite these few criticisms, the overall sentiment leans towards a clean and well-maintained environment. Additionally, guests appreciated the helpful and friendly staff, enhancing their stay experience.
Springhill Suites by Marriott San Antonio Alamo Plaza/Convention Center has garnered significant praise for its staff. Guests consistently commend the hotel staff for being wonderful, friendly and incredibly helpful, often going above and beyond to ensure a positive experience. The employees, including the valet attendants and breakfast staff, are noted for their exceptional attentiveness and great customer service, making guests feel welcome and invited throughout their stay. The friendliness and politeness of the staff stand out, contributing to the overall clean and pleasant atmosphere of the hotel. Despite a minor mention of the breakfast staff's demeanor, the general consensus emphasizes the excellent service provided by the hotel’s team, enhancing the overall guest experience.
At Springhill Suites by Marriott San Antonio Alamo Plaza/Convention Center, the parking situation has received mixed reviews from guests. While valet parking is praised for its prompt service, it appears to be the only parking option available, leaving some guests wishing for a better and more flexible self-parking solution. The valet service, however, comes at a cost with fees ranging from $27 to $35 per night, much higher than some initially expected and more than what is stated on the hotel's website. The parking fees are on par with other downtown hotels, but this doesn't ease the frustration of those who found the overall arrangement inconvenient and expensive. Despite these drawbacks, the convenience of valet parking remains a noted positive among the reviews.
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Location
Breakfast
Rooms
However, some areas for improvement include updating the room decor and better room lighting. While many guests find the rooms clean, a few have suggested that cleanliness could be improved. Despite these minor drawbacks, the overall guest experience remains highly positive with the added perks of a heated pool and hot tub enjoyed by families.
Beds
Cleanliness
Staff
Parking
Yes, Springhill Suites by Marriott San Antonio Alamo Plaza/Convention Center has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Springhill Suites by Marriott San Antonio Alamo Plaza/Convention Center.
No, Springhill Suites by Marriott San Antonio Alamo Plaza/Convention Center doesn't allow dogs.
Yes, parking facilities are available at Springhill Suites by Marriott San Antonio Alamo Plaza/Convention Center.
Yes, Springhill Suites by Marriott San Antonio Alamo Plaza/Convention Center has a gym.
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