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Summary of reviewsLa Quinta Inn & Suites by Wyndham San Bernardino garners substantial praise for its prime location, which offers convenience with easy access to the freeway, nearby dining options, event centers and training facilities. Despite being close to the highway, the hotel maintains a quiet and homely atmosphere, making it a favorable choice for families. Cleanliness is frequently lauded with guests appreciating the well-maintained, comfortable and safe environment enhanced by friendly and attentive staff.
The hotel's rooms are consistently described as clean and comfortable, featuring modern décor, ample amenities and homelike comforts. Special needs accommodations and pet-friendly policies add to its appeal. While most find the beds comfortable, there are occasional mentions of hard pillows and some maintenance issues.
Breakfast receives mixed reviews with many enjoying the well-stocked, hot and varied options, although some suggest that the service ends too early and could benefit from more options and improvements to meet expectations.
The overall positive experiences are significantly attributed to the welcoming and helpful staff, despite some inconsistencies in customer service. Clean and beautiful rooms, combined with thoughtful amenities, contribute to a satisfying stay. With its strong emphasis on cleanliness, comfort and service, La Quinta Inn & Suites by Wyndham San Bernardino provides a well-located and pleasant accommodation experience for its guests. Show more
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Family Friendly Hotel
La Quinta Inn & Suites offers amenities such as an indoor pool and complimentary breakfast, making it a convenient option for families. It is also located near family attractions.
Dog Friendly Hotel
This hotel is generally known for being pet-friendly. It is a popular choice among travelers with pets. Specific pet-related amenities can be confirmed with the hotel directly.
Business Hotel
La Quinta properties generally offer free WiFi and breakfast, which are beneficial for business travelers. Specific dedicated business facilities were not detailed in the search results for this location.
Hotel with Parking
Features guest parking. Known for providing reliable and accessible parking. It is a popular choice in San Bernardino.
Accessible Hotel
This hotel provides Mobility Accessible Rooms and allows ADA-qualified service animals free of charge. It features wheelchair accessibility throughout its grounds and an elevator. Specific accessible room types include King Room - Mobility Access/Non-Smoking and King Suite - Mobility Access/Non-Smoking.
Hotel with Gym
Features a 24-hour gym and an indoor pool, allowing guests to maintain their fitness routine at any time. Includes a business center, making it suitable for business travelers. Positive reviews highlight the helpful staff.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Room Types
King Room - Mobility Access/Non-SmokingThe spacious double room offers air conditioning, as well as a private bathroom featuring a bath or a shower.
King Suite - Mobility Access/Non-SmokingThe quadruple room features air conditioning, as well as a private bathroom boasting a shower.
King Room - Non-SmokingThe spacious double room features air conditioning, as well as a private bathroom boasting a shower.
King Suite - Non-SmokingThe quadruple room features air conditioning, as well as a private bathroom boasting a bath or a shower.
Queen Room with Two Queen Beds - Mobility Access/Non-SmokingThe quadruple room offers air conditioning, as well as a private bathroom boasting a bath.
Queen Room with Two Queen Beds - Non-SmokingThe quadruple room provides air conditioning, as well as a private bathroom featuring a shower.
Guest Reviews
8.1
Very Good
Location
La Quinta Inn & Suites by Wyndham San Bernardino offers a prime location that meets various needs for its guests. The hotel is conveniently situated close to the freeway, providing easy access for travelers. It is surrounded by a wealth of dining options, including sit-down restaurants, fast food joints and drive-throughs, as well as an Aldi and gas stations all within a few minutes' reach. Many guests appreciated its proximity to the interstate and found it to be a perfect spot for their requirements with some noting its closeness to event centers and training locations.
Despite being near the highway, the hotel remains quiet and offers a homey atmosphere. Cleanliness is another highly praised attribute with guests frequently mentioning the well-maintained and comfortable environment. The place is described as both charming and safe, making it suitable for families with children. Both the staff attention and the overall state of the property contribute positively to the experience, ensuring it is beautifully clean and equipped with everything necessary for a pleasant stay.
Breakfast
Guests at La Quinta Inn & Suites by Wyndham San Bernardino have mixed opinions about the hotel's breakfast offerings. Many enjoyed their morning meals, noting it was great, well stocked, hot, fresh and offered good choices. The breakfast was also described as very tasty and varied by some. The complimentary breakfast received positive feedback for being a pleasant start to the day.
However, several guests felt that the breakfast service ended too early and expressed disappointment with the limited grab-and-go bags during their stay, especially since some expected a more traditional continental breakfast as advertised. There were mentions of the breakfast quality being standard or average with calls for more options and improvement to match the cost of staying at the hotel. Guests also pointed out some instances of lack of assistance with breakfast-related queries and found the grab-and-go options insufficient compared to what was shown on the website. These mixed reviews reflect a need for both maintaining the positive elements and addressing the concerns raised.
Rooms
La Quinta Inn & Suites by Wyndham San Bernardino offers a comfortable and clean stay with rooms frequently praised for their hygiene and coziness. Guests appreciate the modern, nicely updated decor and well-equipped amenities, including multiple TVs and plenty of plug outlets. The spacious and homelike environment accommodates special needs, such as handicap accessibility and pet-friendly policies. Many reviewers highlight the comfortable beds and overall room cleanliness with only a few noting issues such as hard pillows, hard beds or occasional noise from nearby ice machines. Some guests mentioned small room sizes and occasional maintenance issues like ant infestations. The location is notably convenient, making it easy for travelers to access surrounding areas. Overall, the hotel provides a pleasant and comfortable stay with friendly staff and thoughtful room features.
Beds
When exploring guest experiences at La Quinta Inn & Suites by Wyndham San Bernardino, it is evident that the bed quality generally receives favorable remarks. Multiple reviews highlight the beds as being comfortable, conducive to a restful night's sleep. Guests frequently describe the beds as clean, comfy and important for their stay experience. However, there are mixed feelings about the pillows with several guests finding them hard and uncomfortable. While some guests noted that the mattresses showed a bit of wear and tear and the metal frames made noise when moving, the overall consensus leans towards a positive experience with the beds. Occasional feedback pointed out that some beds felt too hard and sheets rough, suggesting room for minor improvements.
Cleanliness
La Quinta Inn & Suites by Wyndham San Bernardino receives commendations for its impressive cleanliness and overall condition. Guests frequently highlight the clean and comfortable rooms, noting that both the interiors and exteriors of the property are well-maintained. The bathrooms are particularly praised for their cleanliness and amenities. Many guests appreciate the quiet and cool atmosphere, making it a charming and safe place to stay.
Pet owners will find it convenient, as the hotel is clean and pet-friendly. The property boasts a perfect location, adding to its appeal. Visitors consistently mention that the hotel has new facilities which contribute to its fresh and inviting atmosphere. The staff at the hotel also receive positive feedback for their service, enhancing the overall experience.
Guests enjoy the clean and beautiful rooms with some noting that everything necessary for a comfortable stay is provided. The excellent maintenance of the property, combined with comfortable beds, ensures a good night's sleep. Breakfast comes highly recommended, contributing to the value for money. Overall, La Quinta Inn & Suites by Wyndham San Bernardino provides a clean, well-located and comfortable stay for travelers.
Staff
At La Quinta Inn & Suites by Wyndham San Bernardino, the guest experience is significantly influenced by the staff's dedication and friendliness. Many guests have praised the staff for being exceptionally welcoming, friendly and helpful, which greatly contributes to the overall pleasant atmosphere of the hotel. The housekeeping team particularly stands out for their attentiveness and efficiency.
However, some mixed reviews indicate that there are inconsistencies in customer service. While many find the reception staff courteous and accommodating, a few guests have reported encounters with rude and condescending staff members at check-in. Despite these occasional negative interactions, the majority of feedback highlights the staff’s efforts to provide excellent service and maintain the hotel's cleanliness and quality.
No, La Quinta Inn & Suites by Wyndham San Bernardino doesn't have any pool.
No, a spa isn't available at La Quinta Inn & Suites by Wyndham San Bernardino.
Yes, La Quinta Inn & Suites by Wyndham San Bernardino welcomes dogs.
Yes, parking facilities are available at La Quinta Inn & Suites by Wyndham San Bernardino.
Yes, La Quinta Inn & Suites by Wyndham San Bernardino has a gym.