SureStay Hotel by Best Western San Diego Pacific Beach
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Summary of reviewsSureStay Hotel by Best Western San Diego Pacific Beach is highly praised for its picturesque and convenient location in the Pacific Beach area. It offers seamless access to major San Diego destinations like Mission Beach, SeaWorld, Balboa Park and downtown San Diego. Guests appreciate its proximity to public transport, various amenities, the freeway and the beach, making it an ideal choice for families and beach-goers. The serene and secure environment further enhances its appeal.
The hotel's breakfast receives positive feedback for being hearty and varied with numerous hot items and beverages that provide a satisfying start to the day. While there are occasional quality issues and the breakfast room can become crowded, guests generally enjoy the complimentary breakfast as a valuable addition to their stay.
Guest opinions about the rooms are mixed with many noting their small size. However, the rooms are frequently described as clean, comfortable and modern, featuring useful amenities like microwaves, fridges and large TVs. Although there are occasional maintenance and cleanliness issues, the overall value for the price is appreciated.
Cleanliness is a mixed bag with some guests highlighting the very clean facilities and well-maintained rooms, while others report issues with musty odors, dirty floors and inconsistent cleaning services. The staff, on the other hand, receive generally positive reviews for their friendliness, helpfulness and professionalism, though there are a few mentions of subpar interactions.
The WiFi experiences vary with some guests enjoying strong and fast connections while others face connectivity issues. The pool is well-maintained and provides a fun atmosphere, particularly for families, despite its small size.
Free parking is a significant perk, though the small and tight parking lots can sometimes be challenging for larger vehicles. The hotel offers a pet-friendly environment with a focus on accommodating dogs, although some areas require more attention to cleanliness.
Family feedback is mixed with the hotel being appreciated for its family-friendly services and recommendations, but the small room sizes and occasional security concerns are noteworthy drawbacks.
Beds are generally regarded as comfortable and clean, contributing positively to the guest experience, despite some reports of hard or sagging mattresses. Lastly, the hotel is considered accessible with features like an elevator, handicap parking and organized structure, although there are occasional accessibility issues.
Overall, SureStay Hotel by Best Western San Diego Pacific Beach provides good value with its strategic location, friendly staff, clean and comfortable accommodations and convenient amenities, making it a practical choice for travelers wishing to explore San Diego.
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The hotel's breakfast receives positive feedback for being hearty and varied with numerous hot items and beverages that provide a satisfying start to the day. While there are occasional quality issues and the breakfast room can become crowded, guests generally enjoy the complimentary breakfast as a valuable addition to their stay.
Guest opinions about the rooms are mixed with many noting their small size. However, the rooms are frequently described as clean, comfortable and modern, featuring useful amenities like microwaves, fridges and large TVs. Although there are occasional maintenance and cleanliness issues, the overall value for the price is appreciated.
Cleanliness is a mixed bag with some guests highlighting the very clean facilities and well-maintained rooms, while others report issues with musty odors, dirty floors and inconsistent cleaning services. The staff, on the other hand, receive generally positive reviews for their friendliness, helpfulness and professionalism, though there are a few mentions of subpar interactions.
The WiFi experiences vary with some guests enjoying strong and fast connections while others face connectivity issues. The pool is well-maintained and provides a fun atmosphere, particularly for families, despite its small size.
Free parking is a significant perk, though the small and tight parking lots can sometimes be challenging for larger vehicles. The hotel offers a pet-friendly environment with a focus on accommodating dogs, although some areas require more attention to cleanliness.
Family feedback is mixed with the hotel being appreciated for its family-friendly services and recommendations, but the small room sizes and occasional security concerns are noteworthy drawbacks.
Beds are generally regarded as comfortable and clean, contributing positively to the guest experience, despite some reports of hard or sagging mattresses. Lastly, the hotel is considered accessible with features like an elevator, handicap parking and organized structure, although there are occasional accessibility issues.
Overall, SureStay Hotel by Best Western San Diego Pacific Beach provides good value with its strategic location, friendly staff, clean and comfortable accommodations and convenient amenities, making it a practical choice for travelers wishing to explore San Diego.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Located in the picturesque Pacific Beach area, SureStay Hotel by Best Western San Diego Pacific Beach enjoys praise for its enviable position and cleanliness. The hotel's location is central and highly convenient, offering easy access to key San Diego destinations such as Mission Beach, SeaWorld, Balboa Park and the city center. Guests frequently commend how close it is to the beach, making it an ideal spot for beach-goers and families. The proximity to the freeway and availability of ample parking further enhance its accessibility.
Visitors appreciate the hotel's closeness to public transportation, facilitating smooth commutes around the city, including swift visits to downtown and La Jolla. Nearby amenities, including grocery stores, gas stations, dog parks and various dining options, contribute to the hotel's convenience. Several guests highlighted the peaceful and quiet surroundings enhanced by the lovely area and safe environment.
The hotel's strategic location, coupled with its clean and simple rooms, offers great value for the price. Ideal for short and long-term stays, it's noted for its straightforward access to popular local attractions and necessary amenities, making it a practical choice for travelers looking to explore San Diego without the hassle. Given its relatively central location, it's noted for providing a satisfying blend of comfort and convenience.
The breakfast offerings at the SureStay Hotel by Best Western San Diego Pacific Beach have received generally positive remarks from guests. Many reviews highlight the breakfast as excellent, delicious and a wonderful addition to their stay. The breakfast options are described as varied and plentiful with a range of hot items like scrambled eggs, potatoes and waffles, as well as cereals, yogurt, bagels and beverages including coffee and juice. Despite some reviewers mentioning the monotony of the daily selections and occasional quality issues, the breakfast is often praised for being a hearty and filling start to the day.
The breakfast room can get crowded, leading to occasional waits for seating, but the food is frequently replenished, ensuring guests have access to fresh options throughout the morning. The complimentary aspect of the breakfast is frequently cited as a nice touch, adding value to the stay. Overall, the breakfast experience at this hotel is rated positively, making it one of the enjoyable aspects of staying here.
The reviews highlight a mix of experiences regarding the rooms at the SureStay Hotel by Best Western San Diego Pacific Beach. A recurrent theme is the small size of the rooms with many guests describing them as extremely small, tiny or cramped. However, alongside the compact dimensions, positive remarks emphasize cleanliness and comfort. Several guests noted that the rooms felt cozy and modern with amenities like a microwave, fridge and large TV enhancing their stays.
Despite some reports of rooms being musty or having bad odors, many guests found them to be clean and furnished with essentials. There were comments about occasional noise from the stairs and other rooms and a few noted that maintenance and cleanliness could be improved. Several reviews mentioned that the bathrooms were spacious compared to the sleeping areas and that the property had been recently updated with fresh paint and new flooring.
While the size of the rooms may be a drawback for some, many visitors appreciated the modern furnishings and the overall value for the price. Some reviews did mention issues such as outdated features, unclean sheets and the need for more frequent room cleaning. However, the staff was generally described as friendly and the location was deemed convenient for accessing local attractions.
Overall, the SureStay Hotel offers clean, functional, albeit small, accommodations suitable for short stays with essential amenities and a few areas in need of improvement.
Guests at the SureStay Hotel by Best Western San Diego Pacific Beach have shared mixed but generally positive feedback about the beds. The majority of reviewers found the beds to be comfortable, often highlighting how the beds contributed to a cozy and restful stay. Many described the beds as comfy and comfortable with clean linens adding to the overall appeal. Some were particularly enthusiastic, calling the beds "super comfy," and appreciating the clean bedding and cozy atmosphere.
However, a few guests noted some drawbacks. There were mentions of the beds being hard, old and sagging, which detracted from the comfort for some. The size of the beds was also a point of contention with several reviews indicating that the beds were smaller than expected and the pillows were on the small side as well.
Despite some issues, the consistent mention of comfortable beds and clean linens suggests that the hotel generally ensures a good sleeping experience. Those in need of a restful night's sleep in a comfortable bed might find this hotel to be a suitable choice.
The SureStay Hotel by Best Western San Diego Pacific Beach seems to offer mixed experiences when it comes to cleanliness. On one hand, numerous guests praise the hotel for having very clean facilities with many specifically noting clean and comfy beds, tidy bathrooms and well-maintained rooms equipped with useful amenities like a microwave and fridge. The hotel staff, including an employee named Gina, received positive mentions for their service. Many reviews highlight the cleanliness of rooms, sheets and common areas, describing the space as nice and crisp.
However, several guests also reported significant issues such as musty room odors, chemical smells, urine in hallways and bathrooms not being fully cleaned. Floors, in particular, appear to be a recurring problem with numerous complaints about dirty and unswept conditions. A few reviews pointed out that the cleaning service was sporadic at best with some rooms not being serviced during the entire stay or only minimally cleaned. There were also mentions of outdated and small room sizes, which adds to the less favorable impressions.
Overall, while the hotel has several positive aspects in terms of cleanliness, there are apparent inconsistencies that potential guests should consider. Improvements in the thoroughness and frequency of cleaning services could greatly enhance guest satisfaction.
The staff at SureStay Hotel by Best Western San Diego Pacific Beach receives generally positive feedback from guests. Numerous reviews highlight the friendliness, helpfulness and professionalism of the staff, particularly at the front desk. Guests often mention that the front desk personnel are kind, pleasant and provide great service. Individuals like Gina at the front desk are frequently praised for their attentive and courteous demeanor.
Many guests appreciate the responsiveness and accommodating nature of the team, including the manager and breakfast staff. The check-in process is described as easy and the reception staff are noted for being informative about the local area. Positive descriptions include staff being cheerful, polite and ensuring that guests feel comfortable and welcomed.
However, there are occasional criticisms with some guests mentioning instances of rude or indifferent behavior from certain staff members. A few reviews point out lapses in housekeeping services and unmet requests. There are also mentions of specific negative interactions with the manager and some receptionists. Despite these few drawbacks, the majority of guests seem to have a pleasant experience with the commendable qualities of the hotel staff.
Guests of SureStay Hotel by Best Western San Diego Pacific Beach have varied experiences with the hotel's WiFi. While some guests report strong, fast internet connections and availability, others have encountered weak signals and connectivity issues, particularly within their rooms. Overall, the internet performance appears to fluctuate with some finding it reliable and others experiencing interruptions or weak service.
The pool at SureStay Hotel by Best Western San Diego Pacific Beach generally received positive feedback from guests. Many reviews highlighted that the pool was clean and well-maintained with a neat surrounding area. Guests appreciated the pool's visibility and the convenience of nice rooms located close to it. Although noted as small, the pool featured a slide, adding an element of fun. It was also mentioned that the pool was free of bugs and the staff attending the pool were friendly. However, some guests pointed out that certain areas of the pool were colder and there were mixed feelings about the pool's overall cleanliness, suggesting that it could benefit from more frequent cleaning. Overall, the pool provided a pleasant atmosphere for guests.
SureStay Hotel by Best Western San Diego Pacific Beach receives generally positive feedback regarding its parking facilities. One of the standout features mentioned frequently is the availability of free parking. Guests appreciate that there is no additional cost for parking, making it a convenient option for those traveling by car.
While many reviewers felt that there were plenty of parking spots, others noted that the parking lots were small and the spaces tight, which could sometimes make it a bit difficult to maneuver larger vehicles. Despite this, several guests found the parking to be secure and easy to access with options available right in front of the hotel, enhancing convenience.
Overall, the inclusion of free parking is a significant perk, though the limited space and tight squeeze in the parking lots could pose minor challenges during peak times.
The SureStay Hotel by Best Western San Diego Pacific Beach receives mixed feedback when it comes to family and child-friendly activities. On one hand, many reviews highlight that the hotel is ideal for families with guests expressing that their family enjoyed the property and felt well-accommodated. The hotel staff also recommended family-friendly places to visit nearby, enhancing the overall family experience.
However, some reviews raise concerns regarding the hotel's suitability for families, noting issues such as small room sizes, which can be a drawback for larger families. Additional criticisms include safety concerns, such as stray dogs in the vicinity and the need to leave belongings in the car due to security issues.
In summary, while the hotel has family-friendly aspects and the potential for an enjoyable stay, there are considerations regarding room size and security that families should be aware of.
SureStay Hotel by Best Western San Diego Pacific Beach generally offers easy access for guests with disabilities. The property is designed to be accessible, featuring an elevator that reaches the top floor, making it convenient for those with mobility challenges. Handicap parking spots are available in the lot, ensuring that guests with disabilities can park close to the entrance. The structure of the hotel is well-organized, promoting ease of navigation. However, there are occasional difficulties such as accessible rooms not always being available and some guests experiencing issues with reception. Despite these occasional setbacks, the hotel remains easily accessible by car and is considered overall accessible by many guests.
SureStay Hotel by Best Western San Diego Pacific Beach offers a pet-friendly environment, often highlighted for being accommodating to dogs. The hotel features a dog-friendly section, although attention to cleanliness in this area has been mentioned as an area needing improvement. Guests appreciate the absence of any dog smell, enhancing the overall stay experience. It is important to note that a pet deposit is required. While one review indicated a dog experiencing discomfort due to overheating, the general feedback seems positive regarding the hotel's pet policies and facilities.
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Location
Visitors appreciate the hotel's closeness to public transportation, facilitating smooth commutes around the city, including swift visits to downtown and La Jolla. Nearby amenities, including grocery stores, gas stations, dog parks and various dining options, contribute to the hotel's convenience. Several guests highlighted the peaceful and quiet surroundings enhanced by the lovely area and safe environment.
The hotel's strategic location, coupled with its clean and simple rooms, offers great value for the price. Ideal for short and long-term stays, it's noted for its straightforward access to popular local attractions and necessary amenities, making it a practical choice for travelers looking to explore San Diego without the hassle. Given its relatively central location, it's noted for providing a satisfying blend of comfort and convenience.
Breakfast
The breakfast room can get crowded, leading to occasional waits for seating, but the food is frequently replenished, ensuring guests have access to fresh options throughout the morning. The complimentary aspect of the breakfast is frequently cited as a nice touch, adding value to the stay. Overall, the breakfast experience at this hotel is rated positively, making it one of the enjoyable aspects of staying here.
Rooms
Despite some reports of rooms being musty or having bad odors, many guests found them to be clean and furnished with essentials. There were comments about occasional noise from the stairs and other rooms and a few noted that maintenance and cleanliness could be improved. Several reviews mentioned that the bathrooms were spacious compared to the sleeping areas and that the property had been recently updated with fresh paint and new flooring.
While the size of the rooms may be a drawback for some, many visitors appreciated the modern furnishings and the overall value for the price. Some reviews did mention issues such as outdated features, unclean sheets and the need for more frequent room cleaning. However, the staff was generally described as friendly and the location was deemed convenient for accessing local attractions.
Overall, the SureStay Hotel offers clean, functional, albeit small, accommodations suitable for short stays with essential amenities and a few areas in need of improvement.
Beds
However, a few guests noted some drawbacks. There were mentions of the beds being hard, old and sagging, which detracted from the comfort for some. The size of the beds was also a point of contention with several reviews indicating that the beds were smaller than expected and the pillows were on the small side as well.
Despite some issues, the consistent mention of comfortable beds and clean linens suggests that the hotel generally ensures a good sleeping experience. Those in need of a restful night's sleep in a comfortable bed might find this hotel to be a suitable choice.
Cleanliness
However, several guests also reported significant issues such as musty room odors, chemical smells, urine in hallways and bathrooms not being fully cleaned. Floors, in particular, appear to be a recurring problem with numerous complaints about dirty and unswept conditions. A few reviews pointed out that the cleaning service was sporadic at best with some rooms not being serviced during the entire stay or only minimally cleaned. There were also mentions of outdated and small room sizes, which adds to the less favorable impressions.
Overall, while the hotel has several positive aspects in terms of cleanliness, there are apparent inconsistencies that potential guests should consider. Improvements in the thoroughness and frequency of cleaning services could greatly enhance guest satisfaction.
Staff
Many guests appreciate the responsiveness and accommodating nature of the team, including the manager and breakfast staff. The check-in process is described as easy and the reception staff are noted for being informative about the local area. Positive descriptions include staff being cheerful, polite and ensuring that guests feel comfortable and welcomed.
However, there are occasional criticisms with some guests mentioning instances of rude or indifferent behavior from certain staff members. A few reviews point out lapses in housekeeping services and unmet requests. There are also mentions of specific negative interactions with the manager and some receptionists. Despite these few drawbacks, the majority of guests seem to have a pleasant experience with the commendable qualities of the hotel staff.
Wi-Fi
Pool
Parking
While many reviewers felt that there were plenty of parking spots, others noted that the parking lots were small and the spaces tight, which could sometimes make it a bit difficult to maneuver larger vehicles. Despite this, several guests found the parking to be secure and easy to access with options available right in front of the hotel, enhancing convenience.
Overall, the inclusion of free parking is a significant perk, though the limited space and tight squeeze in the parking lots could pose minor challenges during peak times.
Family
However, some reviews raise concerns regarding the hotel's suitability for families, noting issues such as small room sizes, which can be a drawback for larger families. Additional criticisms include safety concerns, such as stray dogs in the vicinity and the need to leave belongings in the car due to security issues.
In summary, while the hotel has family-friendly aspects and the potential for an enjoyable stay, there are considerations regarding room size and security that families should be aware of.
Accessible
Dog Friendly
Yes, SureStay Hotel by Best Western San Diego Pacific Beach has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at SureStay Hotel by Best Western San Diego Pacific Beach.
Yes, SureStay Hotel by Best Western San Diego Pacific Beach welcomes dogs.
Yes, parking facilities are available at SureStay Hotel by Best Western San Diego Pacific Beach.
No, SureStay Hotel by Best Western San Diego Pacific Beach doesn't have a gym.
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From $196
