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Summary of reviewsTownePlace Suites by Marriott San Diego Downtown is celebrated for its excellent central location, making it a prime choice for exploring popular San Diego attractions such as the Gaslamp District, Seaport Village and Balboa Park. The hotel's strategic position near key sites and public transportation ensures convenience and easy access to various dining and entertainment options.
Guests appreciate the hotel's clean, comfortable and quiet environment, highlighting the spacious suites equipped with kitchens—ideal for families and longer stays. The amenities, including large beds and modern appliances, contribute to a pleasant and practical stay. The overall value is deemed favorable with many recommending the hotel for its price-quality ratio.
The hotel's breakfast experience receives positive remarks for its variety and quality. Guests have noted a selection of hot and cold items catering to different dietary needs, though there were some critiques about limited options and the impact of COVID-19 on the offerings. Still, the breakfast service generally meets expectations for a substantial American breakfast.
The staff at TownePlace Suites is frequently praised for their exceptional friendliness and attentiveness. Specific team members receive commendations for their hospitality, significantly enhancing guests' experiences. The courteous and professional demeanor of the staff leaves a lasting positive impression on visitors.
Cleanliness is a standout feature with guests frequently commenting on the immaculate condition of the rooms and public spaces. Despite minor isolated issues, the responsive staff promptly addresses any concerns, maintaining a high standard of cleanliness and comfort throughout the hotel.
While parking is available and secure, the experience garners mixed reviews due to the high cost and tight spaces in the garage. The convenience of nearby secure parking in a central location, however, remains a significant benefit for many guests.
Families find the hotel particularly accommodating, enjoying the flexible and spacious accommodations with well-equipped kitchenettes. The location and parking convenience further enhance the family-friendly experience.
Lastly, while there are mixed reviews on the comfort of the beds with some guests finding them exceptionally comfortable and others less so, the rooms overall provide a cozy and satisfactory sleeping environment.
In summary, TownePlace Suites by Marriott San Diego Downtown is highly regarded for its excellent location, cleanliness, friendly staff and family-friendly amenities, making it a preferred choice for many visitors exploring San Diego. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
King Studio with Sofa BedOffering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The studio features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 2 beds.
Queen StudioOffering free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. The air-conditioned studio offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as an inner courtyard view. The unit has 2 beds.
King StudioOffering free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. The air-conditioned studio offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as an inner courtyard view. The unit has 1 bed.
King Studio with Sofa Bed - Hearing AccessibleThe unit offers 2 beds.
Studio with Two Queen Beds - Hearing AccessibleThe unit offers 2 beds.
King Studio - Hearing AccessibleThe unit offers 1 bed.
Studio with Two Queen Beds and Roll-In Shower - Mobility and Hearing AccessibleThe unit offers 2 beds.
King Studio with Sofa Bed and Roll-in Shower - Mobility AccessibleThe unit has 2 beds.
Studio with Two Queen Beds and Roll-In Shower - Mobility AccessibleThe unit offers 2 beds.
King Studio - Mobility Accessible with Roll-In ShowerThe unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
Situated in the heart of downtown San Diego, TownePlace Suites by Marriott offers an excellent, central location that makes it easy for visitors to explore the city's key attractions. Guests have praised its convenient proximity to popular sites like the Gaslamp District, Seaport Village, the USS Midway Museum and Balboa Park, including the San Diego Zoo. The hotel is also near walking areas, various restaurants and the Civic Center trolley station.
The property is described as clean, comfortable and quiet with favorable amenities, including spacious suites with kitchens, which are especially appreciated by families. Additionally, the hotel’s accessibility from the freeway and ease of finding Ubers make it a great choice for travelers. Notwithstanding its downtown setting, the rooms manage to offer a serene environment.
Guests consistently commend the friendly and helpful staff, making the stay feel welcoming and accommodating. Both the breakfast and overall cleanliness of the hotel receive high marks. Furthermore, the quality-to-price ratio is considered very favorable, leading many to recommend the hotel highly for those looking to explore San Diego.
Breakfast
The breakfast experience at TownePlace Suites by Marriott San Diego Downtown largely receives positive remarks from guests, emphasizing the variety and quality of options available. Many guests highlight the breakfast as excellent, great and even outstanding, praising the selection which includes hot and cold items. There are numerous mentions of the variety catering to different dietary needs with some noting that the choices change daily, keeping it interesting. The availability of fresh fruit, yogurt, porridge with toppings, bagels, eggs, muffins and various spreads is frequently appreciated.
However, the breakfast also garners some criticisms, particularly regarding limited variety and the absence of certain items like savory options and vegetables. Some reviews mention that while the taste is good, the selection is not extensive. A few comments point out the impact of COVID-19 restrictions, which led to more limited and pre-boxed options, though still decent and convenient for on-the-go consumption. Despite these mixed reviews, the breakfast generally fulfills the expectations of a substantial American breakfast and receives commendations for both its quality and the friendly service of the staff.
Rooms
TownePlace Suites by Marriott San Diego Downtown offers rooms that are consistently praised for their cleanliness, spaciousness and comfort. Guests appreciate the modern, stylish décor and the well-equipped kitchenettes, making longer stays convenient and comfortable. The large, comfortable beds are frequently highlighted, adding to the overall pleasant experience. While the rooms are not cleaned daily, they maintain a high standard of cleanliness and are furnished with all necessary amenities, including large TVs and new appliances. The accommodating staff and great location contribute positively to the overall guest experience, making it a favored choice for many travelers.
Beds
The beds at TownePlace Suites by Marriott San Diego Downtown have received mixed responses from guests. Many have praised them as comfy, very comfortable and even wonderful with some guests finding the pillows and mattresses more comfortable than those at most other places. Rooms are frequently described as very nice, clean and providing a comfortable and cozy sleeping experience. However, there have been a few criticisms regarding the beds and pillows with some guests finding them not very comfortable or noting that the mattresses seemed a bit bashed in. On the whole, while the majority of guests report a positive experience, there is some variability in satisfaction with the bedding.
Cleanliness
TownePlace Suites by Marriott San Diego Downtown offers an exceptional stay largely due to its impressive cleanliness and amiable staff. Guests frequently highlight the immaculate condition of the rooms, noting that they are very clean, well-maintained and spacious. The hotel's modern and sleek appearance further enhances the overall experience. The property quality extends to clean and comfortable facilities with organized spaces that exceed expectations in terms of cleanliness.
Visitors also appreciate the strategic location of the hotel, which features great infrastructure and proximity to various restaurants and attractions. While some mention occasional issues such as dirty carpets and a few maintenance concerns, these problems were promptly addressed by the responsive staff, who strive to provide a welcoming and hospitable environment.
Overall, the cleanliness and comfort of TownePlace Suites are consistently praised, making it a top choice for those visiting San Diego.
Staff
TownePlace Suites by Marriott San Diego Downtown boasts a remarkable reputation for its exceptional staff, consistently praised for their warmth, friendliness and attentiveness. Guests frequently highlight the front desk team for their excellent service with individuals like Alex, Heather, Aaron and Jennifer receiving specific commendations for their hospitality and knowledge of the area. The staff's welcoming demeanor, coupled with their professionalism, significantly enhances the stay experience, contributing to a positive and comfortable atmosphere throughout the hotel. Although one isolated review mentioned dissatisfaction with service, the overarching sentiment remains overwhelmingly positive, emphasizing the courtesy and helpfulness of the team. Overall, the staff at TownePlace Suites not only contributes to a pleasant stay but also leaves a lasting impression on guests.
Parking
TownePlace Suites by Marriott San Diego Downtown offers several options for parking, though there are mixed reviews on the experience. The parking garage is conveniently located right next to the hotel, which is seen as a significant advantage for guests needing secure, nearby parking. The garage is gated and secure, offering peace of mind for those concerned about vehicle safety and guests can come and go freely despite the per-day charge, usually around $27-30.
However, the cost of parking has been noted to be quite steep and the garage itself is often described as tight and difficult to maneuver through, particularly for larger vehicles like SUVs. The garage is not directly attached to the hotel, meaning guests must walk and use elevators to access their vehicles, which some found inconvenient, especially with luggage or young children. The dim lighting and small size of the garage have also been points of criticism.
Despite these drawbacks, many still appreciate the availability of parking in such a central downtown location, enabling easy access to nearby attractions, restaurants and nightlife. While the experience isn't perfect, for those willing to navigate a tighter space and pay the daily fee, the convenience of having secure parking in downtown San Diego's heart can be a significant benefit.
Family
TownePlace Suites by Marriott San Diego Downtown offers an excellent option for families, thanks to its convenient amenities and family-friendly room setups. The spacious accommodations come with two large beds and a well-equipped kitchenette, complete with utensils, making it perfect for those traveling with kids, especially toddlers. The hotel's location is praised for being great with everything at a good distance and the added convenience of a parking structure enhances the experience. Guests appreciate the hotel's flexibility, as some were able to check in early, which is particularly beneficial for families with young children needing rest after long travels. While some minor issues like a noisy AC or missing linens for fold-out beds were noted, overall, it was reported as a really good stay at a fair price.
3 Star
TownePlace Suites by Marriott San Diego Downtown offers a mixed experience for guests, balancing some positive aspects with notable drawbacks. The hotel provides large rooms, which stand out as a positive feature. Yet, the overall quality of the rooms is described as somewhat worn out and aligning more with a three-star rating. While the price-quality ratio is considered acceptable by some, others find it subpar and not reflective of the cost. There are remarks about the limited kitchen cookware and a lack of a pool, which may detract from the overall experience. The breakfast also doesn’t meet high expectations, likely influenced by pandemic-related adjustments. The varied ratings reflect an overall average experience, highlighting areas in need of improvement alongside satisfactory accommodations.
No, TownePlace Suites by Marriott San Diego Downtown doesn't have any pool.
No, a spa isn't available at TownePlace Suites by Marriott San Diego Downtown.
Yes, TownePlace Suites by Marriott San Diego Downtown welcomes dogs.
Yes, parking facilities are available at TownePlace Suites by Marriott San Diego Downtown.
Yes, TownePlace Suites by Marriott San Diego Downtown has a gym.