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Summary of reviewsKrystal Grand Los Cabos - All Inclusive enjoys a stunning beachfront location that captivates guests with picturesque ocean views and easy access to both relaxation and exploration. The hotel's proximity to downtown and local attractions adds convenience, enhancing the appeal for those wanting to venture beyond the resort. While occasional noise from the nearby highway is noted, the overall setting is appreciated for its beauty and tranquility, especially at the adult pool area.
Breakfast experiences vary, with many guests enjoying the buffet's good quality and variety, complemented by the attentive and friendly staff. The Grill's made-to-order breakfast items receive particular praise, although some guests seek more diversity, opting for à la carte options for a change of pace. Dinner highlights include the specialty restaurants' delicious offerings like Rissoto's osso buco and Ayami's teppanyaki, despite logistical challenges such as long reservation waits and inconsistent quality at the buffet.
Rooms are noted for their spaciousness, comfort, and clean ocean and pool views, elevating the guest experience, although noise from nearby roads and occasional maintenance issues are concerns. The property generally maintains satisfactory cleanliness standards, with exceptional staff efforts contributing to an enjoyable stay despite isolated room and appliance cleanliness issues.
Guest feedback on the staff is largely positive, commending their friendliness and helpfulness, particularly at the pool areas. However, inconsistencies in service quality suggest room for improvement.
The resort's pools are a highlight, admired for their beauty and ample relaxation space, though some pools are reported as chilly, needing consistent heating. The beach enhances the property's allure with its serene and pristine environment, ideal for families seeking tranquility.
Comfortable beds add to the restful experience, though minor inconsistencies in bedding setups are noted. The all-inclusive package is appreciated for its affordability, despite some restrictions and challenges in securing dining reservations.
Overall, Krystal Grand Los Cabos - All Inclusive offers a memorable blend of beautiful surroundings, welcoming staff, and well-loved amenities, making it a favored choice for travelers seeking both relaxation and vibrant local experiences. Show more
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Resort near Golf Courses
Situated on the Tourist Corridor, this resort is conveniently located with relatively close proximity to both Club Campestre San Jose and Palmilla Golf Club, offering access to multiple golfing options.
Resort near The Beach
This all-inclusive resort provides a beachfront location with several dining options and swimming pools.
Resort for Honeymoon
Offers an all-inclusive experience with multiple pools, dining options, and activities. Its family-friendly atmosphere and oceanfront location provide a relaxed and enjoyable honeymoon.
Resort with Spa
Krystal Grand Los Cabos offers an all-inclusive experience with a focus on family-friendly amenities and spa services. The hotel features a spa that provides a range of treatments designed for relaxation and rejuvenation. Guests can enjoy multiple pools and dining options.
Family Friendly Resort
This all-inclusive resort provides amenities and services tailored for families, such as kids' clubs and family-oriented activities. It offers a comfortable and convenient vacation experience with multiple dining options.
Resort with Swimming Pool
This all-inclusive resort features multiple pools and a variety of dining options. It provides a comfortable and convenient stay for families and couples.
Children's Pool Private Pool Outdoor Pool
Business Resort
Krystal Grand offers all-inclusive packages, simplifying budgeting for corporate events. The resort provides meeting facilities and comfortable accommodations suitable for business travelers.
Accessible Resort
Krystal Grand Los Cabos is handicap accessible and offers wheelchair accessible facilities, including the concierge desk and restaurants.
Resort with Gym
Provides a fitness center and outdoor swimming pool. Offers recreational activities and facilities for a comprehensive fitness experience.
Resort with All Inclusive Packages
Provides a family-friendly all-inclusive experience with a variety of amenities and activities. It features multiple pools, restaurants, and bars, as well as a kids club and evening entertainment.
Resort with Private Pool Rooms
This all-inclusive resort features Altitude Club Swim Out suites with private pools, offering direct access from the suite. The Altitude Presidential Suite also includes a rooftop pool and spa bath for a more elevated experience.
Resort with Children's Pool
Based on the provided information, this hotel offers a children's pool facility for its guests.
Luxury Resort
Beachfront Resort
Resort Taking Steps Towards Sustainability
Romantic Resort
Resort with Parking
Resort for Yoga
5-Star Resort
Resort with Outdoor Pool
Room Types
Guest Reviews
6.7
Rated
Location
Krystal Grand Los Cabos boasts a stunning beachfront location, offering guests picturesque ocean views and immediate access to relaxing seaside experiences. The expansive resort is beautifully situated, providing plenty of space to unwind and enjoy the surrounding scenery. Its proximity to key destinations allows easy access to downtown and local attractions, enabling guests to explore the vibrant area with convenience. The beachfront guarantees unobstructed views, making it a perfect spot for relaxation. Visitors can enjoy the adult pool area, adding a touch of tranquility to their stay. The hotel is centrally located, ensuring that it is just a short drive to the main points of interest, enhancing its appeal for those seeking both exploration and relaxation. However, the proximity to the main highway may result in occasional nighttime noise. While swimming may not be possible directly off the beach, the views and overall ambiance remain impressive. Despite some drawbacks, the location is generally appreciated for its easy access to both natural beauty and local amenities.
Breakfast
Krystal Grand Los Cabos offers a mixed breakfast experience for its guests. Many praise the good quality and varied options available at the buffet, where attentive and friendly staff contribute to the positive experience. Breakfast at The Grill is particularly noted for its made-to-order items, with guests enjoying delicious dishes prepared by welcoming staff, including standout service from individuals such as Alejandra and Florida. Despite these positives, there are some consistent concerns regarding the repetition of menu items and occasional missing components at the breakfast buffet. Those looking for a more varied dining experience often opt for the à la carte restaurants, finding them to be an excellent alternative to the buffet. While some guests describe the breakfast as decent and tasty, others feel it falls short of expectations, making the overall experience somewhat inconsistent.
Dinner
Dinner experiences at Krystal Grand Los Cabos - All Inclusive present a mix of impressions. Guests frequently praise the delicious offerings at the specialty restaurants, particularly highlighting Rissoto's osso buco and the engaging teppanyaki experience at the Japanese restaurant Ayami. The buffet and Italian restaurant also receive favorable remarks for their tasty dishes. The Sky Lounge emerges as a comfortable and relaxed spot for enjoying a meal.
However, the dining experience is marred by logistical challenges. Reservations are necessary for dinner, with limited booking hours contributing to long wait times, often stretching up to two hours. Guests also mention occasional cancellations of special events, such as private beach dinners. The variety of food, especially at the buffet, receives criticism for being limited, and some diners report inconsistent quality across different meals with certain dishes being lackluster or below expectations.
Overall, while the resort boasts pockets of culinary excellence, guests suggest that planning ahead for reservations and managing expectations may enhance the dining experience.
Rooms
Krystal Grand Los Cabos offers a mixed experience when it comes to its accommodations. Many guests praised the rooms for being spacious, comfortable, and clean, often highlighting the superb ocean and pool views available from various rooms. The comfort provided in these rooms is frequently noted, and the general cleanliness of the property is appreciated. There is also enthusiasm for the resort's location, layout, and particularly for the adults-only area, which creates a more serene environment.
However, several issues have also been raised by guests. A common concern is the noise, especially for rooms situated close to main roads, which can be disruptive. Some guests reported functional problems within the rooms, such as broken fixtures, inconsistent air systems, and stained or outdated furniture. These maintenance issues extend to some reports of cleanliness concerns, like dust and instances of pests. While the reception staff receives commendation for being attentive and helpful, the overall consistency of room service and staff interactions varies, reminding potential visitors to set expectations accordingly. Despite these hurdles, when the rooms shine, they offer a beautiful retreat with stunning landscapes to admire.
Beds
The beds at Krystal Grand Los Cabos - All Inclusive generally receive positive remarks from guests, with many highlighting the super comfortable nature of the beds. Guests frequently mention the comfort offered by the high-quality linens and pillows, which seems to contribute to a good night's sleep. The king-sized beds, in particular, are noted for their comfort, although there is an occasional mention of unevenness due to the use of two different twin mattresses. Despite some isolated comments on hard or unstable beds, the overall consensus leans towards a restful experience with comfortable sleeping arrangements. However, there are reports of occasional issues with bed setups, such as the absence of fitted sheets or uncomfortable sofa beds, which suggest some inconsistencies in the bedding experience.
Cleanliness
Krystal Grand Los Cabos offers a mixed experience when it comes to cleanliness standards, as reflected in guest reviews. Many guests found the overall cleanliness of the property to be satisfactory, with clean rooms and a well-maintained property. Visitors appreciated the pristine condition of the beach and noted the pleasurable experience of the pools, which remain accessible until late in the evening, unlike in many other hotels. The friendly and attentive staff frequently received praise for keeping the outdoor areas tidy. However, some guests encountered significant issues with room cleanliness, ranging from uncleaned bathrooms to floors that weren't fully sanitized. Problems with room facilities, such as malfunctioning elevators and room appliances, were also pointed out by several visitors. At times, the hotel struggled with a pervasive odor and inconsistent housekeeping services, which detracted from the overall experience. Despite these issues, positive aspects such as the caring staff and location left a favorable impression on some guests.
Staff
At Krystal Grand Los Cabos - All Inclusive, the staff garners a mix of feedback from guests. Many visitors highlight the team as amazing, friendly, welcoming, and consistently making an effort to assist guests with warmth and a smile. Specific individuals, such as Angela, Urias, and Manuel, receive commendation for their attentive and helpful service, particularly in entertainment and at the pool areas. The food and drink offerings are often praised alongside the staff's service in these areas.
Despite the many positive remarks, there are some inconsistencies in service quality. While most interactions with the staff are described as polite and attentive, some guests note less favorable experiences, reporting instances of unclear communication and perceived preferences in service. The front desk and lobby receive mixed reviews, and a few guests mention times when the staff seemed indifferent or unhelpful.
Overall, the dedicated and amiable efforts of most staff members contribute positively to the guest experience, although there are opportunities for improvement in consistency across all service areas.
Wi-Fi
Krystal Grand Los Cabos offers a range of appealing amenities, including beautiful pools and ambiance-enhancing lighting, which are well appreciated by guests. However, the hotel faces challenges with internet connectivity. Many reviews highlight issues with weak Wi-Fi signals, and some guests report no access in their rooms at all. Throughout the hotel, internet coverage is often described as poor, unreliable, and sometimes nonexistent. Complaints about the Wi-Fi constantly dropping are common, impacting the overall experience for guests who favor consistent connectivity during their stay.
Pool
Krystal Grand Los Cabos boasts an impressive array of beautiful and spacious pools that guests generally admire. The surrounding facilities are noted for being excellent, providing a comfortable and inviting atmosphere. The swim-out pool, in particular, is highlighted for its perfection, offering a unique and private experience for guests. The pool area is well-loved, with plenty of available chairs, ensuring that visitors can always find a spot to relax. The hotel staff receives praise for their attentive service around the pool area, enhancing the overall experience.
However, there are areas needing improvement. Guests have reported that the water is often very cold, which can be a bit off-putting, and while there is mention of pool heating, it appears not all pools benefit from it consistently. The adult pool area sometimes fails to meet expectations, with reports of cleanliness issues and subpar food offerings. Additionally, the pool areas could benefit from more chairs and umbrellas, as shade can be limited. Despite these concerns, the pools remain a central feature of Krystal Grand Los Cabos, contributing significantly to guest enjoyment and relaxation during their stay.
Beach
Nestled along a stunning shoreline, Krystal Grand Los Cabos offers guests an exceptional beachfront experience. The hotel's prime location right on the beach allows for effortless access to the pristine sands and mesmerizing ocean views. Visitors can enjoy the serenity of this clean and quiet beach, making it an ideal setting for families seeking a peaceful getaway. The property's Altitude Tower features direct ocean frontage, presenting unparalleled, picturesque sea views from beautifully appointed rooms. For those seeking ultimate relaxation, beachfront swim-out rooms enhance the experience by providing an intimate connection to this remarkable coastal landscape. With a combination of beautiful surroundings, delightful amenities, and a family-friendly atmosphere, the beach at Krystal Grand Los Cabos emerges as a captivating highlight for guests.
All-Inclusive Packages
Krystal Grand Los Cabos offers an all-inclusive experience that stands out in several aspects. Guests appreciate the overall convenience of the all-inclusive package, finding it more affordable compared to many other resorts. While the service is considered very good and the concept appealing, some limitations are noted. There are various restrictions in place, such as additional charges for pool chairs and loungers, which can detract from the seamless all-inclusive promise. Dining experiences may be challenging due to difficulty in securing reservations at a la carte restaurants, and some guests find the food and drink quality lacking. Facilities close early, which may not align with the vacation pace many desire. Despite these drawbacks, the resort remains a notable choice for those seeking an all-inclusive getaway in Los Cabos.
Yes, Krystal Grand Los Cabos - All Inclusive has pool(s) that belong to one or more of the following categories: Children's Pool, Private Pool, Outdoor Pool.
Yes, a spa is available at Krystal Grand Los Cabos - All Inclusive.
No, Krystal Grand Los Cabos - All Inclusive doesn't allow dogs.
Yes, parking facilities are available at Krystal Grand Los Cabos - All Inclusive.
Yes, Krystal Grand Los Cabos - All Inclusive has a gym.