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Summary of reviewsDreams Hotel Puerto Rico is a highly regarded accommodation option in the metropolitan area, praised particularly for its prime location. Situated near the University of Puerto Rico and just a 15-minute drive from the airport, it offers guests convenient access to transportation hubs and local attractions. The neighborhood, considered safe and enriched with amenities like restaurants, bars, supermarkets, and vibrant nightlife, makes the hotel an ideal choice for both leisure and business travelers. Public transportation is easily accessible, providing effortless links to downtown San Juan and popular sites like Old San Juan.
The hotel offers a satisfying breakfast experience, with guests appreciating the included continental options such as coffee, toast, and fruit. For those seeking variety, the friendly staff readily provide recommendations to nearby local gems like Panchy's bakery and Arrope, enhancing the breakfast experience with delightful options.
Although Dreams Hotel Puerto Rico lacks its own dining facilities, its strategic location means an abundance of dining options are within easy reach, catering to diverse tastes with choices ranging from sushi to Italian cuisine. Local eateries like El Hipopotamo are also recommended for breakfast and lunch, enhancing the overall culinary experience.
Rooms at the hotel are noted for their cleanliness, with many guests finding them comfortable and well-equipped for the price. Recent renovations have added a modern and eco-friendly touch, although experiences with room comfort can vary, particularly with bed firmness and room size. Nonetheless, guests generally acknowledge the value for money with these accommodations.
The hotel consistently receives praise for its exemplary cleanliness and hospitable staff. The attentive and friendly team, including standout staff members like Meche, Rosa, and Juana, contribute significantly to the welcoming atmosphere. Their efforts to ensure a pleasant stay for guests, coupled with the management's involvement and care, create a commendable service experience.
Wi-Fi is generally sufficient for guests' needs, although connectivity may vary depending on location within the hotel. Parking poses occasional challenges due to limited spaces, but the staff are proactive in providing solutions, ensuring that this does not detract significantly from the guest experience.
The hotel is family-friendly, offering a relaxing environment that accommodates both children and pets. It provides a cost-effective option for families and is noted for its warm service, making guests feel at home. Those interested in nightlife will find Dreams Hotel well-positioned amidst a lively scene, perfect for party enthusiasts and young travelers.
Access is generally convenient, though there is no elevator, which may pose challenges for those with disabilities. The staff's helpfulness in assisting with luggage is noted as a positive aspect in compensating for this limitation.
Overall, Dreams Hotel Puerto Rico stands out for its excellent location, cleanliness, welcoming staff, and value for money, making it a popular choice among various types of travelers. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This hotel is included in lists of green hotels in San Juan. This suggests that they have implemented some eco-friendly initiatives.
Cheap Hotel
This hotel offers standard amenities. It is suitable for travelers seeking a budget-friendly hotel option.
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Parking
Accessible Hotel
Small Hotel
Room Types
Queen RoomThis air-conditioned room features functional modern décor and a queen-size bed. It offers a microwave and a mini-fridge. The private bathroom includes a shower, and there is a daily cleaning service.
Some rooms also have a double sofa bed. Free Wi-Fi is available in some of the rooms.
Double Room with Two Double BedsThis air-conditioned room features functional modern décor and 2 double beds. It offers a microwave and a mini-fridge. The private bathroom includes a shower, and there is a daily cleaning service.
Some rooms also have a double sofa bed. Free Wi-Fi is available in some of the rooms.
Triple RoomThis air-conditioned room comes with a cable TV and a kitchenette. It also comes with tiled floors and a private bathroom with a shower and toilet.
Guest Reviews
7.8
Good
Location
Dreams Hotel Puerto Rico offers a prime location for guests seeking convenience and accessibility in the metropolitan area. Situated near the University of Puerto Rico, the hotel provides an excellent base for those attending conferences or exploring the vibrant student quarter of San Juan. Its proximity to the airport, just a 15-minute drive away, makes it an ideal choice for travelers who value easy access to transportation hubs.
The neighborhood is safe despite some mixed perceptions, with secure facilities including locked gates and entry codes. The location is enriched by its closeness to a variety of amenities, including a myriad of restaurants, bars, and supermarkets like Walgreens, providing guests with plenty of dining and shopping options. Live music venues and nightlife are just a short walk away, adding a lively edge to the stay.
Public transportation options are abundant, offering easy links to downtown San Juan, the cruise ship port, and popular attractions like Old San Juan. This strategic location ensures that guests are well-connected to the broader area of Puerto Rico, making it suitable for both leisure and business travelers. Overall, Dreams Hotel Puerto Rico balances comfort and convenience with a great price point, making it a popular choice among visitors.
Breakfast
Dreams Hotel Puerto Rico offers a breakfast experience that is both convenient and satisfying for its guests. Many guests highlight the inclusion of breakfast in their stay, appreciating the continental offerings such as coffee, toast, and fruit. Although the breakfast is simple, featuring items like toast with jam or jelly and some cookies, it is generally described as well-balanced and nutritious.
Guests who seek variety and fuller breakfast options are pleasantly surprised by recommendations from the staff. The friendly hotel staff is eager to direct guests to nearby local gems, including Panchy's bakery and Arrope, which are just a short walk away. These spots provide delightful and hearty options such as eggs, ham, and toast, enhancing the morning experience with delicious treats and coffee.
Despite the simplicity of the hotel’s breakfast, guests appreciate the convenience of starting their day with a light meal. For those looking to explore the local cuisine, the nearby bakeries and breakfast spots are a welcome addition to the experience.
Dinner
Dreams Hotel Puerto Rico offers an excellent location for dining enthusiasts with an abundance of nearby options. The hotel is surrounded by a variety of restaurants and cantinas, providing a culinary adventure just a short walk away. Guests can enjoy diverse cuisines, including delightful sushi and pizza, just within the vicinity. Recommendations for dining are readily available, with Mona Lisa Italian restaurant being a popular choice just a few blocks away. For breakfast and lunch, El Hipopotamo and the bar/restaurant across the street promise amazing food experiences. While the hotel doesn't boast its own dining facilities, its strategic location ensures that guests have easy access to affordable and diverse dining options that cater to different tastes and preferences.
Rooms
Dreams Hotel Puerto Rico offers a mix of experiences when it comes to its rooms, appealing to travelers on a budget seeking comfort and cleanliness. Many guests found the rooms to be clean and comfortable, with some highlighting that they are spacious and well-equipped for the price, including features like a refrigerator, microwave, and cozy elements like new tiles and fresh paint. Several reviews noted that the rooms have been recently renovated, providing a modern and eco-friendly environment. Certain rooms even offer a small studio apartment feel with amenities that add convenience to one's stay.
However, the feedback does include some areas needing improvement. While some guests appreciated the decently sized and well-cooled rooms, others noted issues such as a musty smell, uncomfortable beds, and occasional noise due to early morning cleaning services. A few visitors remarked on the discomfort of hard mattresses and commented on small bathroom spaces with water leakage issues.
Overall, Dreams Hotel Puerto Rico seems to provide solid value for money with clean, renovated accommodations, although comfort levels might vary depending on personal preferences regarding bed firmness and room size.
Beds
Dreams Hotel Puerto Rico offers a mixed experience when it comes to their beds, with travelers expressing a range of opinions. While some guests describe the beds as extremely hard and uncomfortable, akin to sleeping on the floor, others find them to be clean, comfortable, and comparable to their experience at home. The mattresses are often noted as firm, with a few guests experiencing sagging issues. Pillow quality seems variable, with some reviews mentioning flat pillows and a limited supply, while others praise the coziness. Ultimately, experiences with the beds vary, with some guests enjoying restful nights on comfy beds, while others find room for improvement in certain aspects of mattress and pillow comfort.
Cleanliness
Dreams Hotel Puerto Rico consistently impressed guests with its exemplary cleanliness and hospitable staff. Many reviewers highlighted the hotel's spotless rooms and well-maintained property, emphasizing the noticeable cleanliness of the hotel floors and even the neatness of the common areas like the patio. Guests appreciated the tidy and comfortable rooms, often mentioning the benefits such as comfortable beds and amenities including a mini fridge, efficient air conditioning, and reliable hot water. The hotel staff received praise for their attentiveness and friendly demeanor, which contributed to a welcoming atmosphere throughout the property. Additionally, the hotel's location was noted for its accessibility, with a variety of dining options nearby. While a few reviews pointed out areas for improvement in cleaning, the overall sentiment was overwhelmingly positive regarding the cleanliness and comfort offered at Dreams Hotel Puerto Rico.
Staff
Dreams Hotel Puerto Rico is consistently praised for its outstanding staff and exceptional service. Visitors highlight the friendliness and responsiveness of the team, which includes helpful front desk personnel and attentive concierges. The staff is described as accommodating, ensuring guests' needs are met, from finding parking to handling luggage and providing directions. Names like Meche, Rosa, and Juana stand out as exemplary in their roles, contributing to superior customer service with their fabulous people skills and professionalism.
Guests appreciate the team's warm welcome, and many note the staff’s efforts to go above and beyond to ensure a pleasant stay. Communication is seamless, with staff speaking English, allowing for easy exchanges about local attractions and services. The owner and management are actively involved and demonstrate genuine care for their guests, enhancing the hotel's charm and creating a welcoming environment.
While there are occasional mentions of misunderstandings or less-than-ideal experiences, the overwhelming majority of reviews focus on the hospitality offered by the staff, making it a defining feature of Dreams Hotel Puerto Rico. Whether providing tips for local eateries or just chatting, the hotel’s personnel are recognized as a remarkable asset, contributing significantly to the positive and inviting atmosphere.
Wi-Fi
The Wi-Fi service at Dreams Hotel Puerto Rico generally receives positive feedback from guests. Many reviewers appreciate the good performance of the Wi-Fi, noting that it works well enough for their needs. The speed is described as okay, which suggests that while it may not be exceptional, it is sufficient for typical internet usage. For those staying upstairs, the Wi-Fi signal tends to be better, indicating that some areas of the hotel might offer stronger connectivity than others. Despite these positives, there are occasional comments on the internet connection needing improvement, suggesting potential inconsistencies in service. Overall, guests find the Wi-Fi to be a convenient amenity, contributing positively to their stay.
Parking
While staying at Dreams Hotel Puerto Rico, guests generally highlight the positive attributes of parking, despite some challenges. The hotel offers limited parking spaces, and securing a spot can sometimes be difficult. Some guests mention the convenience of free parking, either on-site or in nearby areas, although spaces can be tight. The staff at the hotel are often helpful in accommodating parking needs, sometimes directing guests to alternative parking solutions, such as a nearby lot available for a small fee or suggesting street parking options. For many, the availability of parking, albeit limited, adds to their overall satisfaction with the hotel experience. However, it is advised to be prepared for a bit of a challenge if arriving by car, as the hotel's parking facilities can be scarce especially during peak hours.
Family
Dreams Hotel Puerto Rico offers a welcoming and family-friendly atmosphere, making it a popular choice for those traveling with loved ones. The hotel features a pleasant ambiance, which many guests appreciate for creating a relaxing environment. Those traveling with young children have noted that the accommodations are comfortable, with particular mention of the rooms providing a suitable environment for sound sleeping, even for light sleepers.
The hotel is pet-friendly, allowing guests to bring along their furry companions, which adds to the family-oriented appeal. For families looking to enjoy a stay without breaking the bank, this hotel presents a cost-effective option while still ensuring a pleasant experience.
The owners of the hotel are frequently praised for their excellent attention and hospitality, often going above and beyond to make guests feel like part of the family. Their helpfulness extends to acts of kindness, such as assisting guests with luggage, highlighting the warm and accommodating nature of the staff.
Overall, Dreams Hotel Puerto Rico proves to be a convenient and comfortable choice for families, with its blend of friendly service and reasonable pricing.
Nightlife
Nestled in a lively part of Puerto Rico, Dreams Hotel offers visitors a prime location surrounded by an energetic nightlife scene. The area brims with numerous local bars and clubs, making it an ideal spot for those looking to immerse themselves in the vibrant party culture. On weekends, the neighborhood becomes particularly animated, providing an exciting atmosphere that's perfect for night owls and party enthusiasts. The hotel's proximity to universities lends a youthful vibe, with bars open until the early hours, ensuring entertainment throughout the night. For those seeking culinary delights, there are several restaurants in the vicinity offering good food at reasonable prices. While the dynamic environment is a boon for fun-seekers, it's also important to note that the surrounding streets can be quite noisy due to the bustling establishments. Overall, Dreams Hotel is a great choice for those interested in experiencing Puerto Rico's nightlife at an affordable price.
Accessible
Dreams Hotel Puerto Rico offers a convenient location for visitors traveling to Rio Piedras, particularly those visiting the nearby university. While the hotel is described as clean and generally accessible, guests with disabilities may experience challenges during their stay as there is no elevator available, which could be a concern for those having trouble with stairs or carrying heavy luggage. Despite this limitation, the hotel staff is noted for their willingness to assist guests with their luggage, demonstrating a helpful and accommodating attitude. While some facilities may be lacking for people with disabilities, the overall ease of access to the surrounding area and service-oriented staff provide positive elements for a short-term stay. For those visiting for business, it remains a practical choice due to its accessibility to local attractions and services.
No, Dreams Hotel Puerto Rico doesn't have any pool.
No, a spa isn't available at Dreams Hotel Puerto Rico.
Yes, Dreams Hotel Puerto Rico welcomes dogs.
Yes, parking facilities are available at Dreams Hotel Puerto Rico.