Hotel San Jorge
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Summary of reviewsHotel San Jorge in San Juan garners mostly positive feedback, particularly due to its strategic location in the vibrant neighborhood of Santurce. Guests appreciate its proximity to the airport and easy access to San Juan's old town via quick Uber rides. The lively surroundings include numerous bars, restaurants, beaches, and shopping malls, providing a budget-friendly yet prime setting for travelers.
The staff at Hotel San Jorge receive high praise for their friendliness and exceptional service, significantly enhancing the overall guest experience. Reception staff, notably Ms. Lyza and Alex, are frequently mentioned for their warm and welcoming demeanor, offering helpful recommendations and creating a well-cared-for environment for visitors. The hotel's management and staff display a harmonious commitment to guest satisfaction, contributing to memorable stays.
Regarding accommodations, the rooms are generally described as clean and comfortable, with some variations in perception due to expectations. While some rooms may appear small and simple, others are spacious enough to meet guests' needs. The terrace adds a pleasant touch to the experience, though guests have noted the rooms' age, suggesting the need for refurbishment and updated linens.
Cleanliness reports vary, with a notable number of guests enjoying well-maintained rooms and attentive cleaning staff. However, inconsistencies have been reported, such as mold and stained sheets in some instances, highlighting a need for improved attention to detail. Similarly, the beds present a mixed experience, with some guests mentioning discomfort and outdated bedding, indicating an area ripe for improvement.
Overall, Hotel San Jorge stands out for its prime location and exceptional staff service, providing a welcoming and accessible option for travelers exploring San Juan, despite a few areas that could benefit from updates and increased consistency in maintenance.
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The staff at Hotel San Jorge receive high praise for their friendliness and exceptional service, significantly enhancing the overall guest experience. Reception staff, notably Ms. Lyza and Alex, are frequently mentioned for their warm and welcoming demeanor, offering helpful recommendations and creating a well-cared-for environment for visitors. The hotel's management and staff display a harmonious commitment to guest satisfaction, contributing to memorable stays.
Regarding accommodations, the rooms are generally described as clean and comfortable, with some variations in perception due to expectations. While some rooms may appear small and simple, others are spacious enough to meet guests' needs. The terrace adds a pleasant touch to the experience, though guests have noted the rooms' age, suggesting the need for refurbishment and updated linens.
Cleanliness reports vary, with a notable number of guests enjoying well-maintained rooms and attentive cleaning staff. However, inconsistencies have been reported, such as mold and stained sheets in some instances, highlighting a need for improved attention to detail. Similarly, the beds present a mixed experience, with some guests mentioning discomfort and outdated bedding, indicating an area ripe for improvement.
Overall, Hotel San Jorge stands out for its prime location and exceptional staff service, providing a welcoming and accessible option for travelers exploring San Juan, despite a few areas that could benefit from updates and increased consistency in maintenance.
Hotel with Free Wi-Fi
Hotel San Jorge provides complimentary Wi-Fi access. It is situated on Ponce de Leon Avenue.
Hotel near Nightlife Spots
Small Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Yes, to all guests
Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception
Show more...Yes, through plexiglass structures in reception
Guest Reviews
Hotel San Jorge offers a strategic location for travelers visiting San Juan. Situated not too far from the airport, guests find it convenient and easy to reach both the airport and the city's old town with a quick Uber ride. The hotel resides in Santurce, a lively neighborhood known for its abundance of bars, restaurants, and other attractions. Visitors appreciate the access to nearby beaches, shopping malls, and public transportation. The combination of reasonable pricing with such a prime location enhances its appeal, particularly for budget-conscious travelers. Despite one mention of a less favorable location experience, the overall sentiment highlights the hotel's accessibility to essential spots in San Juan and the positive contribution of friendly staff to the guests' experience.
Hotel San Jorge offers rooms that are primarily clean and well maintained, providing guests with essential comforts. The beds are reported as comfortable, contributing to a restful stay. While some reviewers describe the rooms as small and simple, others find them fairly spacious and efficient, depending on individual expectations and needs. The terrace garners positive remarks, enhancing the overall experience. However, the age of the rooms and certain minor issues, such as the need for refurbishment and worn-out linens, suggest areas for improvement. Despite these drawbacks, many guests find the accommodations adequately pleasant for their visit.
The beds at Hotel San Jorge present a mixed experience for guests. While concerns about cleanliness and comfort have been noted, such as stains on the mattress and worn bedspreads, there is some reassurance in knowing that no bedbugs or other pests have been found during inspections. However, the comfort of the beds has been a recurring issue, with guests mentioning discomfort and the beds being a bit small for two people. It's clear that updates and improvements in the bedding are necessary to enhance the guest experience.
Hotel San Jorge offers a mixed experience when it comes to cleanliness. Some guests have appreciated the cleanliness of their rooms, noting that everything was very clean and neat, and mentioned the hotel has a nice local feel, even if it's quite basic. They were pleased with how nice the cleaners were and how well they attended to the rooms, ensuring they smelled fresh. However, other guests have reported significant cleanliness issues such as finding mold, cockroaches, and stained sheets in their rooms. Complaints about dirty bathrooms, visible hair on the bed sheets, and even forgotten undergarments in drawers highlight inconsistencies in the hotel's upkeep. The disparity between clean and less-than-clean rooms suggests a need for more consistent attention to detail.
Hotel San Jorge boasts an exceptional team of staff members, consistently praised by guests for their friendliness and helpfulness. Visitors frequently highlight the warm and welcoming nature of the reception staff, with particular mentions of Ms. Lyza, who stands out for her attentiveness and outstanding service. The front desk experience is notably positive, often mentioned in reviews for the perfect recommendations and thorough assistance provided by team members like Alex. The overall atmosphere is enhanced by the entire staff's commitment to being accommodating and approachable, leaving guests feeling well-cared-for throughout their stay. The harmonious blend of effective management and genuinely kind interactions from every staff level ensures that guests feel valued and supported, contributing significantly to a memorable hotel experience.
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Location
Rooms
Beds
Cleanliness
Staff
No, Hotel San Jorge doesn't have any pool.
No, a spa isn't available at Hotel San Jorge.
No, Hotel San Jorge doesn't allow dogs.
No, parking facilities aren't available at Hotel San Jorge.
No, Hotel San Jorge doesn't have a gym.
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