Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsGran Hotel Concordia San Luis Potosi is a top-rated choice for travelers due to its exceptional location in the heart of the city, just steps from the main square, cathedral and other cultural landmarks. Guests frequently highlight the convenience of walking to nearby attractions, restaurants and ATMs. The hotel's centrality, combined with excellent service and modern amenities, makes it an ideal base for exploring the historic center.
The hotel's breakfast offerings receive high praise for variety, quality and taste. The buffet-style breakfast features well-seasoned dishes like eggs, beans, chilaquiles, toast and coffee. The friendly staff and convenient dining location enhance the dining experience, although some guests noted occasional lapses in food temperature and variety. Dinner at the on-site restaurant is also well-regarded with the Arrachera huarache being a standout dish. While some minor critiques about service speed and food quality exist, the overall dining experience is positive.
Guests find the rooms spacious, clean and comfortable, equipped with modern technology that allows control of lighting and air conditioning via smartphones. Recent renovations have resulted in elegant and well-decorated rooms that match online photos. While some guests mentioned issues with room size, maintenance and smart technology, the general sentiment is satisfaction, particularly with the cleanliness and comfort of the rooms.
The hotel maintains high cleanliness standards with most guests noting the pristine condition of the rooms and facilities. Although there are occasional comments about less thorough cleaning and minor maintenance issues, the overall feedback highlights the hotel's commitment to cleanliness.
The staff at Gran Hotel Concordia are frequently described as friendly, polite and helpful, contributing significantly to the positive guest experience. Specific staff members, like Gabriel, receive individual praise for their exceptional service. Despite occasional criticism about staff attentiveness and check-in process, the general consensus is that the staff's warm and professional demeanor enhances the stay.
The hotel's wifi receives mixed reviews with some guests praising its reliability and speed due to individual routers in each room, while others report connectivity issues and additional charges. Enhancing internet service could further improve guest satisfaction.
Gran Hotel Concordia also caters well to families and business travelers. Families appreciate the spacious rooms and central location, although noise levels can be a concern. For business travelers, the hotel offers comprehensive services, a convenient parking lot and a smooth check-in process, making it a practical choice for business activities.
The beds and pillows are consistently praised for their exceptional comfort, contributing to a restful stay. Minor complaints about mattress softness and squeaking do not overshadow the overwhelmingly positive feedback.
Overall, Gran Hotel Concordia San Luis Potosi delivers a superb blend of comfort, quality and value, earning its four-star rating and exceeding guest expectations with its excellent service, modern facilities and prime location. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
This hotel has implemented several sustainable practices, including utilizing at least 80% LED lighting and having comprehensive food waste and recycling policies. It also features double-glazed windows for better energy conservation.
Hotel for Honeymoon
Offering a central location, this hotel provides easy access to the city's attractions and romantic spots. Its historical charm and comfortable accommodations make it a pleasant choice for honeymooners. The hotel's ambiance reflects the local culture and history.
Family Friendly Hotel
This hotel provides comfortable accommodations and essential services, making it a suitable choice for families. The amenities cater to a variety of needs.
Romantic Hotel
Located in the heart of San Luis Potosi, this hotel exudes old-world charm and elegance, perfect for a romantic getaway. Its proximity to the cathedral, Plaza de Armas, and Alameda Park makes it ideal for couples to explore the city's romantic spots.
4-Star Hotel
This hotel in San Luis Potosi offers comfortable accommodations and a central location. Its proximity to the city's historical sites makes it a great choice for exploring the area.
Hotel near Nightlife Spots
Business Hotel
Hotel with Gym
Room Types
Deluxe King RoomThis room features a king size bed, free WiFi, cable TV, air conditioning and a private bathroom.
Superior King RoomThis room features 2 double beds, free Wi-Fi, cable TV, fan and a private bathroom.
Superior Double RoomThe spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
Presidential SuiteThis spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This air-conditioned suite features a dining area, a flat-screen TV with cable channels a coffee machine and a terrace. The unit has 1 bed.
Deluxe Twin RoomThis air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Guest Reviews
8.9
Excellent
Location
Gran Hotel Concordia San Luis Potosi boasts an exceptional location right in the heart of the city, making it an ideal base for exploring the historic center on foot. Nestled just steps away from the main square, the cathedral and numerous other landmarks, the hotel places guests within a stone’s throw of the city's cultural and architectural treasures. This unparalleled centrality is repeatedly highlighted by guests, who appreciate how accessible and safe the surrounding area feels.
The convenience of being able to walk to restaurants, museums and other points of interest is noted as a significant advantage. The hotel's proximity to ATMs and various local attractions enhances the overall experience of staying in such a vibrant part of San Luis Potosí. Guests often find the location to be perfect for both leisure strolls and more focused explorations of the historic downtown.
The combination of excellent service, modern facilities and the tasteful renovations of the rooms further enhance the appeal of the hotel. Reviews frequently mention the comfort and cleanliness of the accommodations, alongside the advantageous location. This makes Gran Hotel Concordia a favored choice for visitors looking to immerse themselves in the rich cultural tapestry of the city.
In summary, the outstanding location of Gran Hotel Concordia San Luis Potosi, coupled with its modern amenities and welcoming staff, ensures that guests have all they need for an enjoyable and convenient stay in one of Mexico's most historic cities.
Breakfast
The Gran Hotel Concordia San Luis Potosi receives high praise for its breakfast offerings, frequently highlighted as varied, delicious and of excellent quality. Guests particularly enjoy the buffet style, which includes options like eggs, beans, chilaquiles, toast and coffee, often described as well-seasoned with good hours and attentive service. The breakfast is very centrally located in the hotel, enhancing the dining experience with convenient access. Despite some concerns about the lack of variety and occasional cold dishes, most guests find the breakfast fulfilling and well worth the price. The breakfast buffet is noted for its luxury, alongside the good quality of its individual dishes. Some reviewers mentioned that the restaurant staff are very friendly, adding to the overall positive dining experience. However, there are some mixed reviews regarding the consistency and warmth of the food, as well as the frequency of certain menu items. The service is generally commended, though a few guests encountered issues with staff responsiveness and additional charges for children's meals. Overall, the breakfast at Gran Hotel Concordia is regarded as a standout feature, complemented by the hotel's cleanliness, smart tech-equipped rooms and convenient city center location.
Dinner
Visitors to the Gran Hotel Concordia San Luis Potosi have consistently praised the hotel's culinary offerings, particularly highlighting the excellent service and delightful dishes at the on-site restaurant. The food, spanning both breakfast and dinner, is frequently described as very good, delicious and tasty with sufficient portions ensuring a satisfying dining experience. Guests particularly enjoyed the Arrachera huarache, which stood out for its flavor.
While the majority of reviews are positive, a few guests noted that despite the tasty food, there were areas for improvement. One mentioned that the club sandwich was cold and lacked quality and another felt the restaurant's food, though good, had potential for enhancement. Some visitors also observed that service at the restaurant, while friendly, was occasionally slow and the prices somewhat high. Nonetheless, many guests expressed a desire to return, attracted by the overall quality of the dining experience.
Rooms
The rooms at Gran Hotel Concordia San Luis Potosi generally receive positive feedback for their spaciousness, comfort and cleanliness. Many guests appreciate the modern, intelligent control systems featured in the rooms, which allow them to control lighting, air conditioning and TV from their phones. The hotel has undergone recent renovations, resulting in elegant and well-decorated rooms that reflect the photos on the website.
Several reviewers mention the comfortable beds and the overall pleasant ambiance of the rooms. The central location of the hotel is another plus with many attractions, squares and gardens within easy reach.
However, not all experiences were entirely positive. Some guests pointed out issues with room size, noting that some rooms were smaller and darker than expected. Maintenance problems such as holes in sinks, deformed mattresses and occasional sightings of cockroaches were also mentioned. The smart technology in the rooms sometimes proved challenging to operate, as the controls occasionally failed.
Despite these drawbacks, the overall sentiment leans towards satisfaction, especially with the spacious, clean and comfortable rooms. The hotel’s new and modern facilities, combined with its excellent location, make it a good choice for travelers visiting San Luis Potosi.
Beds
At Gran Hotel Concordia San Luis Potosi, the beds consistently receive high praise for their comfort. Guests frequently highlight the exceptional comfort of both the beds and pillows, often describing them as super comfortable or extremely comfortable. The pillow quality is also noted, adding to the overall positive sleeping experience. Many reviews mention the spaciousness and good width of the beds, which further enhances comfort.
However, a few reviews mention softer-than-preferred mattresses and some issues with squeaking or outdated mattresses. Despite these occasional concerns, the prevailing sentiment is that the beds provide an excellent rest experience, often exceeding guests' expectations.
Overall, while there are minor comments on mattress softness or occasional squeaks, the predominant viewpoint is that the beds and pillows are of great quality, contributing to a restful and cozy stay.
Cleanliness
Gran Hotel Concordia San Luis Potosi is often praised for its cleanliness by many guests. The rooms and facilities are consistently described as very clean, comfortable and modern. The hotel maintains excellent standards of tidiness throughout with the majority of feedback highlighting its pristine condition. Guests appreciate the hotel's attention to cleanliness, noting that the interiors, including the rooms and amenities, are well-maintained and spotless.
However, a few guests mentioned occasional lapses in certain areas, such as an unvacuumed carpet or a dripping sink mixer. There have been isolated reports of rooms not fully lit or issues with the bathroom's cleanliness, such as a dirty vehicle service and a clogged shower drain. Some guests pointed out that the cleaning service was sometimes late or not as thorough as expected with occasional complaints about musty smells or damp bedding.
Overall, despite these minor setbacks, the hotel is generally recognized for its high cleanliness standards, comfort and modern facilities, which contribute to a pleasant stay for most visitors.
Staff
At Gran Hotel Concordia San Luis Potosi, the staff is consistently described as very friendly, polite and courteous. Many guests appreciate the excellent service and the warm, helpful attitude of the employees. The attentive and accommodating nature of the staff stands out with numerous mentions of their prompt and efficient responses. Gabriel, a staff member, received specific praise for his helpfulness. The hotel receptionists and general staff are noted for their service excellence, often going above and beyond to make guests feel comfortable.
However, the reviews also reflect areas needing improvement. Some guests experienced less attentiveness and occasional noise disturbances from the staff. The reception staff encountered some criticism for being less friendly or having a dry demeanor. There were also isolated comments about the insistence on payments and minor inconveniences with the check-in process. Despite these occasional issues, the majority of feedback highlights a generally pleasant and professional demeanor, making the overall guest experience positive.
Wi-Fi
The wifi at Gran Hotel Concordia San Luis Potosi has received mixed feedback from guests. Many guests have praised the hotel's internet, citing excellent wifi and instances where it worked perfectly well in their rooms. The unique feature of having a router in each room contributed positively to the overall internet experience for some visitors.
However, not all experiences were favorable. A number of guests reported issues such as the internet failing, the network being slow or the connection being inconsistent. There were complaints about the wifi not working throughout their stay and difficulties accessing the internet. Some guests even had to pay extra for the wifi connection, which added to their dissatisfaction.
Despite these mixed reviews, it appears that when the wifi functions correctly, it meets guests' needs adequately. However, the hotel could benefit from efforts to enhance and stabilize the overall internet service to ensure a consistently positive experience for all visitors.
Family
Gran Hotel Concordia San Luis Potosi is conveniently located right in the center, making it a perfect base for a city tour. The hotel accommodates families well with spacious rooms ideal for those traveling with children. The lively evening atmosphere adds to the overall experience for guests. The staff receive commendations for their assistance, adding to the welcoming environment. However, noise levels can be high and caution is advised as accidents could happen with children. Overall, it is a suitable option for families looking to explore the city.
4 Star
Gran Hotel Concordia San Luis Potosi is a standout accommodation option in the historic center, offering a superb blend of comfort, quality and value. Guests consistently praise its excellent beds and perfect location, making it an ideal choice for both business and leisure travelers. Despite the absence of a fridge in rooms, the facilities and overall quality more than compensate with many describing it as a top, solid and stylish hotel.
The hotel is highly recommended for its superb quality service and excellent price-quality ratio, often exceeding guest expectations. Its classification as a four-star hotel is well-earned with some even considering it boutique in nature. The food receives high marks for flavor with the kitchen staff and waitresses notably praised. Overall, Gran Hotel Concordia delivers a perfect stay for the price, making it a great value choice for visitors to San Luis Potosi.
Business
Gran Hotel Concordia San Luis Potosi caters exceptionally well to business travelers with its comprehensive services and strategic location in the city center. Guests have praised the hotel for offering great business features and found the check-in process to be smooth. The spacious, deluxe king rooms are noted for their cleanliness, although there have been comments about some inoperative lighting and a somewhat annoying convenience light. Rates remain reasonable, offering a good price-quality ratio, despite some considering it a bit pricey.
The convenient parking lot adds to its appeal, making it a practical choice for those driving to the city. Staff professionalism stands out as a highlight, being described as incredibly polite and exceptionally friendly. Special requests, like a late check-out, are handled efficiently, making guests feel valued. The location is superb, providing easy access for business activities with a mere touch of activity around.
Overall, the hotel comes highly recommended for business purposes, balancing value and service effectively. A minor point of critique involves the functionality of some room features, but this does not overshadow the overall positive experience.
No, Gran Hotel Concordia San Luis Potosi doesn't have any pool.
No, a spa isn't available at Gran Hotel Concordia San Luis Potosi.
No, Gran Hotel Concordia San Luis Potosi doesn't allow dogs.
No, parking facilities aren't available at Gran Hotel Concordia San Luis Potosi.
Yes, Gran Hotel Concordia San Luis Potosi has a gym.