Hotel Dogana

San Marino , , Via Iii Settembre 65 (Show on Map)


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Summary of reviewsHotel Dogana is a great option for those looking to explore San Marino and the surrounding areas. The convenient location is highlighted by guests who appreciate the hotel's easy accessibility by car and public transport. Guests also rave about the cozy and pleasant hall and excellent restaurant with direct access from the breakfast area. The breakfast buffet is praised for the abundant, wide-ranging and value for money options available with a mix of sweet and savory options. Additionally, the friendly and accommodating staff are a highlight, providing excellent tourist tips and support throughout guests' stay. Rooms vary in quality with some well-maintained and comfortable but others dated and in need of renovation. However, the hotel's generally decent cleanliness and functional amenities make it a suitable and affordable option for a one-night pitstop or for those prioritizing affordability over luxury. While the hotel's beds received mixed reviews, the majority were adequate for a decent night's sleep. Overall, Hotel Dogana is a decent three-star option with some minor flaws but excellent value for the price in the area.
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Family Friendly Hotel

Dog Friendly Hotel

3-Star Hotel

Room Types
Double Room This modern and recently refurbished room comes with free Wi-Fi, air conditioning, an LCD TV with satellite channels, a balcony and an en suite bathroom with hairdryer.

Triple Room This modern and recently refurbished room comes with free Wi-Fi, air conditioning, an LCD TV with satellite channels, a balcony and an en suite bathroom with hairdryer.

Quadruple Room This larger, modern and recently refurbished room comes with free Wi-Fi, air conditioning, an LCD TV with satellite channels and an en suite bathroom with hairdryer. Some rooms have a balcony.

Single Room Featuring free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The single room features air conditioning, a wardrobe, a tiled floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Family Room Featuring free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The family room features air conditioning, a wardrobe, a tiled floor, heating, as well as a flat-screen TV with cable channels. The unit has 4 beds.

Twin Room Featuring free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. This twin room is air-conditioned and has a flat-screen TV with cable channels, a wardrobe, a tiled floor and heating. The unit has 2 beds.

About Hotel Dogana
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Guest Reviews
8.1
Very Good
Location
Hotel Dogana boasts an excellent location for those who want to explore San Marino and the surrounding areas. Guests rave about the convenient position with frequent buses to both Rimini and San Marino City from the hotel's doorstep. The hotel is easily accessible by car and has ample parking space right in front. Although not in the historic center of San Marino, it is a short drive away or easily reachable by public transport. Guests appreciate the cordiality of the staff and the pleasant hall of the hotel. The restaurant is a plus point with direct access from the breakfast area. While some reviewers note that parking at night can be a challenge, others suggest that finding a spot is easy when nearby shops close. Regardless, the overall verdict is that Hotel Dogana's location is a highlight of the stay with many stating it is strategically situated to explore attractions throughout the region.

Breakfast
Guests of Hotel Dogana have praised the breakfast options provided in their reviews. The buffet spread is described as abundant, wide-ranging and with a good mix of sweet and savory options. Though some guests noted that the selection could have been better, the majority were satisfied with the variety available. Some suggested adding herbal tea options to the morning offerings. The value for money in terms of cost was also called out as being excellent. The staff received positive feedback for their assistance during the breakfast service. Overall, the hotel breakfast is recommended to travelers looking for a satisfying start to their day.

Rooms
Hotel Dogana offers a range of rooms, from well-maintained and comfortable to dated and in need of renovation. Some guests appreciated the renovated rooms with modern amenities, while others found the older rooms lacking. Many guests noted issues with cleanliness, such as dirty walls and bathrooms that were not properly cleaned. However, some guests found their rooms to be clean and spacious. While some guests experienced negative odors in their rooms, others found their beds to be extremely comfortable. The hotel is situated in Dogana, which is a bit far from the San Marino city center but offers the convenience of being able to purchase food even late at night. Overall, the hotel's rooms are priced accordingly and may be suitable for a one-night pitstop or for those who prioritize affordability over luxury.

Beds
Guests of Hotel Dogana had mixed experiences with the hotel's beds. While some reported uncomfortable mattresses and pillows that made it difficult to sleep, others described the beds as extremely comfortable. Some guests complained of broken or outdated bed frames, while others praised the overall comfort of the bedding. Despite these varied experiences, the majority of reviewers seemed to find the beds adequate for a decent night's sleep. However, noise from the hotel or discomfort from the firmness of the mattresses led some guests to have less than ideal stays.

Cleanliness
The Hotel Dogana is a mixed bag when it comes to cleanliness with some guests finding clean and well-maintained rooms while others encounter dirty and poorly kept accommodations. However, the staff is consistently praised for their friendliness and willingness to help. Some guests recommend more attention to detail in room cleaning, while others report dusty or unkempt furnishings. Some bathrooms are touted as "awesome," though others are described as not cleaned well or exhibiting leaky fixtures. Overall, the hotel is generally clean and functional, though not always up to modern standards or exceptionally well-maintained.

Staff
Hotel Dogana has a fantastic staff, according to guest reviews. The team is described as kind, courteous, cordial and professional and they offer excellent support to visitors throughout their stay. Receptionists stand out for their friendliness and helpfulness and they provide excellent tourist tips to make the most of a visit to San Marino. Guests also appreciate the warm welcome from staff in the restaurant, bar and porters. Moreover, the entire team is described as accommodating, attentive and hospitable, always willing to help with requests and resolve issues promptly. Visitors praise the cleanliness of the rooms as well as the tasty breakfast buffet with the staff always ensuring everything is well explained and all needs are met. Overall, guests feel welcome and taken care of at Hotel Dogana, thanks to the friendly and helpful staff.

3 Star
Hotel Dogana is a convenient and clean option for travelers passing through the area. While some guests noted the noise from the nearby highway and outdated decor, others appreciated the top-notch cleanliness and welcoming atmosphere. It may not meet everyone's expectations for a three-star hotel, but it gets the job done, especially for a one-night stay. It's important to note that breakfast is not included in the price and some guests experienced issues with housekeeping entering their room without proper notification. All in all, Hotel Dogana offers a decent value for the price in the area.


No, Hotel Dogana doesn't have any pool.

No, a spa isn't available at Hotel Dogana.

Yes, Hotel Dogana welcomes dogs.

No, parking facilities aren't available at Hotel Dogana.

No, Hotel Dogana doesn't have a gym.
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