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Summary of reviewsHotel Balcon de Aguera is widely praised for its idyllic location, nestled in a beautiful village near the stunning Bear Trail, making it an ideal base for adventure enthusiasts keen on biking, climbing, and walking. The proximity to the natural park and captivating mountain views from the rooms are notable highlights, enriching the guest experience. Convenient access to nearby services such as restaurants, bars, and bike rentals enhances the appeal, as does the clean, well-furnished accommodations coupled with friendly staff, ensuring a comfortable stay perfect for both relaxation and exploration.
The hotel's breakfast has received extensive acclaim for its plentiful and varied offerings. Guests enjoy the delicious homemade quality of the meal, featuring options like coffee, juice, homemade cake, and more unique items like Colacao. The breakfast is considered a great value and is complemented by attentive service, making it a standout feature despite being available at an additional cost.
Rooms are described as spacious, cozy, and tastefully decorated, providing a relaxing atmosphere with noteworthy mountain views. While occasional issues with mattresses and pillows are mentioned, the majority of reviews find the accommodations satisfactory, bolstered by the quiet and serene surroundings. Cleanliness is a strong point for the hotel, with immaculate conditions maintained throughout, enhancing the overall guest experience.
The staff at Hotel Balcon de Aguera receives high praise for their dedication to guest satisfaction. Owners Irene, Gustavo, and Gonzalo are recognized for their kindness and friendliness, creating a warm, family-like atmosphere. Their exceptional service, characterized by personal attention and efficient problem-solving, contributes to an enjoyable and welcoming stay.
Families traveling with children find the hotel particularly accommodating, appreciating the owners' detailed information about local activities and their personable care for younger guests. This warmth and attentiveness solidify the hotel's reputation as a welcoming and family-friendly destination.
While there are mixed reviews about bed comfort, with some mentioning issues like insufficient mattress support and pillow discomfort, many guests still find the beds large and comfortable enough for a good night's sleep. Overall, Hotel Balcon de Aguera stands out as a well-located, clean, and hospitable gem, consistently delivering a pleasing and memorable experience for its visitors. Show more
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Categories
Family Friendly Hotel
Cheap Hotel
Small Hotel
Room Types
Double or Twin RoomThis rustic room features wooden furnishings and floors, exposed stone walls and beamed ceiliings. It has free Wi-Fi and a private bathroom.
Double or Twin Room with BathroomFeaturing free toiletries, this twin/double room includes a private bathroom with a bath. The twin/double room features a flat-screen TV, a wardrobe, parquet floors and heating. The unit has 2 beds.
Guest Reviews
8.5
Very Good
Location
Nestled in a beautiful village, Hotel Balcon de Aguera stands out for its exceptional location, making it an ideal base for travelers eager to explore the stunning Bear Trail. Guests frequently highlight its proximity to the renowned trail, noting how perfectly it positions them for biking, climbing, and walking adventures. The hotel is situated on the outskirts of San Martín, allowing easy access to the natural park and offering spectacular views from the rooms. Besides its prime location near captivating mountains and picturesque scenery, visitors appreciate the convenience of nearby services, including restaurants and bars, which enhance the overall experience. The ease of access to local bike rental services like TeverAstur adds to the hotel's allure. The clean and well-furnished accommodations, complemented by a friendly staff, ensure a comfortable stay, making the hotel a dream location for both relaxation and exploration.
Breakfast
Hotel Balcon de Aguera has garnered praise from guests for its remarkable breakfast offerings. The morning meals at this hotel are acknowledged as both plentiful and varied, providing a delightful start to the day. Guests consistently remark on the delicious and homemade quality of the breakfast, which includes an assortment of options such as coffee, juice, homemade cake, toast with tomato, and a toasted croissant. The attention to detail in preparing both classic items and more unique options, like Colacao, contributes to a superb overall breakfast experience.
Many reviews emphasize the reasonable pricing of the breakfast, with costs ranging around €5 to €7, a great value in comparison to other hotels. The homemade cake is particularly highlighted for its delicious taste, and guests also appreciate the breakfast's completeness, stating it is sufficient in portion size and varied in choices. Additionally, guests appreciated the attentive service provided by the staff, which elevates the breakfast experience further.
Although one review mentioned a basic offering of just one piece of bread with jam, this seems to be an exception among the otherwise glowing remarks. Overall, the hotel is noted for an abundant and tasty breakfast that exceeds expectations, making it worth paying for separately even though it isn't included in the room price.
Rooms
Hotel Balcon de Aguera offers an inviting and comfortable experience for its guests, with many visitors noting the rooms as warm, well-insulated, and true to the photos presented online. Rooms are generally described as spacious, cozy, and beautifully decorated, with several mentioning the added comfort of air conditioning and quiet surroundings conducive to relaxation. Although some rooms, such as the attic options, may face issues with natural ventilation, cleanliness remains a strong point across the board. The bathrooms, often highlighted as spacious with bathtubs or decent showers, complement the overall comfort of the accommodations. While there are occasional comments on the firmness of mattresses and pillows, the majority of guests seem to find their stay quite satisfactory, enjoying both the charm of the interiors and the noteworthy views, even though some note that these are best appreciated on clear days. Despite a few rooms being on the smaller side, they are described as well-decorated and offering mountain views, contributing to a picturesque and serene stay. Overall, this hotel seems to provide a consistently pleasing experience with its mix of spaciousness, cleanliness, and the attentive service of its staff.
Beds
At Hotel Balcon de Aguera, guests have shared mixed experiences regarding the beds. Many found the beds to be large and comfortable, providing a pleasant night's sleep. However, some guests described the mattresses as too soft or too hard, leading to discomfort. There were mentions of mattresses causing sinking or experiencing noticeable springs, indicating a need for update or replacement in some cases. Pillows have also been highlighted as either short or overly hard, contributing to the overall comfort issues. Additionally, space constraints in certain rooms and the bed sizes not being ideal for couples were pointed out. While some visitors were pleased with their sleeping arrangements, others suggested the hotel might benefit from improving the quality and condition of its bedding.
Cleanliness
Hotel Balcon de Aguera stands out for its impressive level of cleanliness, making it a popular choice among guests. Visitors consistently praise the immaculate condition of both the rooms and common areas, noting the exceptional standards maintained throughout the hotel. The rooms are frequently described as clean, warm, and comfortable, enhancing the overall guest experience. In addition, the hotel's location is deemed convenient and ideal, further contributing to its appeal. Guests also commend the warm, family-like atmosphere and the attentive service provided by the owners, who are often highlighted for their kindness and dedication. The hotel's beds are noted for their comfort, and the pleasant overall scent adds an extra layer of enjoyment for the guests. Whether relaxing in the spotless rooms or savoring a great breakfast, visitors appreciate this clean and well-located gem, making it a reliable option for a comfortable stay.
Staff
Hotel Balcon de Aguera truly shines with its exceptional dedication to guest satisfaction, thanks in large part to its outstanding staff. Visitors consistently praise the personal touch and charming service received from the hotel team. The owners, often highlighted by name as Irene, Gustavo, and Gonzalo, are frequently described as being incredibly kind and friendly, creating a welcoming and family-like atmosphere. The attention and care shown by the staff is remarkable, always ready to provide assistance, whether it be offering detailed tourist information or addressing other guest needs despite any language barriers. The reception staff stands out for their efficiency, resolving any issues with a pleasant demeanor. Across these reviews, the warmth and attentiveness of the staff are key factors contributing to an enjoyable and comfortable stay at Hotel Balcon de Aguera.
Family
Hotel Balcon de Aguera exudes a welcoming, family-friendly ambiance, making it an ideal choice for those traveling with children. Reviews highlight the kind and attentive nature of the hotel owners, who go out of their way to ensure a comfortable and enjoyable stay for families. The establishment is praised for its cleanliness and cozy environment, enhancing its family-like atmosphere.
Guests appreciate the owners' willingness to provide detailed information about the numerous activities available in the surrounding area, such as visiting the nearby Ubinas, La Mesa, and Somiedo parks. The personalized care and attention given to younger guests, such as a five-year-old daughter mentioned, underscores the warm hospitality that has left a lasting impression on visitors. This hotel and the family managing it are highly regarded for creating an inviting and accommodating experience.
No, Hotel Balcon de Aguera doesn't have any pool.
No, a spa isn't available at Hotel Balcon de Aguera.
No, Hotel Balcon de Aguera doesn't allow dogs.
No, parking facilities aren't available at Hotel Balcon de Aguera.