Patagonia Plaza Hotel

San Martin de los Andes -40.15831600, -71.35514400 , Av. San Martin 502 (Show on Map)
8.3
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsPatagonia Plaza Hotel is highly recommended for its prime location in the heart of San Martín de los Andes with guests repeatedly praising its convenient position near shops, restaurants and scenic attractions. The hotel's facilities are also well-regarded, featuring good parking options, a heated pool and well-equipped rooms. The breakfast is another standout feature, offering a diverse, high-quality selection that leaves a lasting impression on visitors. Guests frequently commend the friendly, attentive staff, highlighting individuals for their exceptional service and knowledge about the local area.

Cleanliness is another of the hotel's strengths with rooms and common areas consistently kept in pristine condition. The staff's dedication to maintaining high standards contributes to an overall sense of comfort and organization.

However, there are mixed reviews regarding the condition of the rooms. While many find them spacious and comfortable, others suggest that updates and refurbishments are needed. Practical issues like old furniture, lack of air conditioning and poor room insulation have been noted. Despite this, the beds are generally praised for their comfort.

The hotel's pool receives positive feedback for its cleanliness and inviting atmosphere, although a few guests have noted concerns about its size and occasional maintenance issues. Parking is considered a significant perk, although the lack of pavement in the parking lot during snowy weather poses a minor inconvenience.

Wi-Fi connectivity remains an area in need of improvement with frequent remarks about slow and unstable internet service. Despite offering many appealing features, the hotel's internet services do not meet the expectations of a four-star accommodation.

In summary, the Patagonia Plaza Hotel excels in location, breakfast, cleanliness and staff service, making it a popular choice for visitors to San Martín de los Andes. While some areas need improvement, particularly the rooms and Wi-Fi service, the hotel's strengths contribute to an overall positive guest experience.
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Hotel near Ski Resorts
Situated in San Martín de los Andes, this hotel offers convenient access to Cerro Chapelco ski resort, which is about 20 km away. Cerro Chapelco is known for its modern infrastructure and diverse terrain suitable for all skill levels. The hotel's location makes it ideal for exploring the slopes and enjoying the town's amenities.

Hotel with Spa
The hotel includes a spa area with a heated pool, sauna, and steam room for relaxation. A dedicated spa/relaxation zone is available, and massage services are offered for an additional cost.

Family Friendly Hotel
Located on Av. San Martin, this hotel offers a central location with easy access to town amenities. Plaza hotels often cater to families with larger rooms or connecting options and may have kid-friendly dining options.

Hotel with Swimming Pool
This hotel offers an indoor heated pool, a fitness center, and spa services. It's located in the heart of San Martin de los Andes, providing convenient access to local attractions.

  Heated Pool    Indoor Pool  


Hotel with Parking
This hotel offers free private parking on site, providing a spacious and convenient option for guests traveling with a vehicle. Free self-parking is also available.

Hotel with Gym
Patagonia Plaza Hotel boasts a fitness center and a heated pool. It is located in the heart of San Martin de los Andes. Guests can also enjoy massage sessions.

4-Star Hotel
Located in the heart of San Martin de los Andes, this hotel offers first-rate facilities, including a heated pool and a fitness center, providing a comfortable and well-equipped experience.

Hotel with Indoor Pool
Patagonia Plaza Hotel features a heated pool that is available year-round, ensuring guests can enjoy swimming at any time. The hotel also includes a sauna and a gym, providing convenient options for relaxation and fitness.

Hotel with Heated Pool
Located in the heart of San Martin de los Andes, this hotel features a heated pool and a fitness center. It also offers spa facilities with a sauna and massage therapies.

Hotel for Honeymoon

Romantic Hotel

Room Types
Standard Double Room Features heating, cable TV.

Apartment (4 Adults) The apartment features 2 interconnecting rooms, a queen-size bed, 2 single beds, and a private bathroom.

Superior Double Room This double room has a minibar, a seating area and a private bathroom.

Suite This suite has a king-size bed, a minibar and a seating area.

Standard Twin Room Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. The twin room offers a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

Guest Reviews
8.3
Very Good
Location
Situated right in the heart of San Martín de los Andes, the Patagonia Plaza Hotel boasts an unbeatable location praised by numerous guests. This central spot offers convenient access to everything from shops and restaurants to the scenic beauty of San Martín. Guests repeatedly highlight the hotel's prime position, describing it as superb, excellent and ideal for anyone looking to explore the city.

Visitors appreciate the ease of access to nearby attractions and amenities, emphasizing how the hotel's central location makes it perfect for relaxing and enjoying the picturesque town. The facility itself is described as comfortable, stylish and clean with friendly and attentive staff adding to the overall positive experience.

In addition to the location, guests frequently commend the hotel’s facilities, including good parking options, a heated pool and well-equipped rooms. The breakfast provided is noted for its quality and completeness, contributing to an enjoyable stay.

Overall, the Patagonia Plaza Hotel’s excellent and central location is consistently noted as its standout feature, making it an ideal choice for travelers wanting to experience the best of San Martín de los Andes with ease and comfort.

Breakfast
Visitors to Patagonia Plaza Hotel have consistently praised its breakfast offerings, highlighting a number of positive aspects that contribute to a satisfying start to the day. Many guests noted the great variety and abundance of options available, emphasizing the quality and freshness of the items. The breakfast buffet stands out for its excellent quality with many calling it delicious, amazing and even unbeatable.

Frequent comments mention that the breakfast is very complete, providing a wide assortment of dishes that cater to different tastes. The pleasant and spacious breakfast area enhances the overall experience. Guests also commend the attentive and cordial staff who contribute to the enjoyable morning meal.

Homemade cakes and a multitude of options receive particular praise and several reviews specifically mention the breakfast as a highlight of their stay. Overall, the breakfast at Patagonia Plaza Hotel is noted for exceeding expectations, offering a comprehensive, varied and high-quality selection that leaves a lasting impression on guests.

Rooms
Patagonia Plaza Hotel offers a mix of experiences when it comes to its rooms. Many guests appreciate the spaciousness and comfort of the rooms, noting the beds and bathrooms as particularly comfortable and large. The aesthetic of the rooms is often described as beautiful and the overall ambiance of the hotel is considered nice and comfortable.

However, some guests have pointed out that the rooms could benefit from updates and the furniture appears old in places. The sizes of the rooms have also been a point of contention with some finding them smaller than expected. Practical issues such as a lack of air conditioning, poor room insulation and insecure interior locking systems have been mentioned. Furthermore, there have been minor oversights in cleanliness, such as finding a half-filled beer can on a nightstand.

Overall, the rooms at Patagonia Plaza Hotel are generally seen as comfortable but might not always offer the best value for the price paid with some areas needing refurbishment and more attention to detail.

Beds
The beds at the Patagonia Plaza Hotel generally receive praise for their comfort with many guests describing the beds as very comfortable, comfortable and even super comfortable. There are mentions of good and excellent quality beds, as well as remarks about their considerable size, including a notably huge bed.

However, not all feedback is positive. Some guests have mentioned that the mattresses are somewhat old and worn out with pillows that could be more comfortable. A few reviews highlight issues with specific beds, such as them being too soft, hard or creating discomfort by feeling divided. Despite these occasional drawbacks, the overall impression is that the beds contribute positively to the guest experience.

Cleanliness
The Patagonia Plaza Hotel stands out for its impeccable cleanliness and well-maintained facilities. Guests consistently praise the spotless condition of the rooms and common areas, noting that both are kept immaculately clean and beautifully designed. The overall comfort and organized nature of the hotel also receive high marks. The bathrooms are described as impeccable and the accommodations are clean and comfortable.

Additional positive feedback highlights the friendly and attentive staff, who contribute to the excellent state of the hotel. Visitors also appreciate the clean and well-maintained pool, along with an excellent breakfast. Despite a few isolated comments about room cleaning not meeting expectations, the majority of reviews underscore the hotel's high standards.

The consistent theme of excellent cleanliness, comfort and tidiness, coupled with great service and an overall well-maintained environment, makes Patagonia Plaza Hotel a reliable choice for a clean and comfortable stay.

Staff
At Patagonia Plaza Hotel, the standout feature consistently highlighted by guests is its exceptional staff. Reviews often commend the staff's friendliness, politeness and attentive nature. Many guests note that the staff are not only kind and caring but also knowledgeable about the local area of San Martin, which adds to the convenience of exploring the surroundings.

The hotel staff are described as having excellent dispositions, always willing to assist with questions and provide top-notch service. Guests frequently mention the excellent attention they receive with special shout-outs to individuals like the bald bartender and receptionist Micaela, who were particularly praised for their service.

Warm smiles and a genuine eagerness to make each stay spectacular seem to be the norm here. Despite a few isolated incidents of negative experiences, the overwhelming consensus is that the staff contribute significantly to a pleasant and comfortable stay at the hotel. The blend of professional and friendly service ensures that guests feel welcomed and well taken care of throughout their visit.

Wi-Fi
Patagonia Plaza Hotel offers a generally inviting atmosphere; however, the Wi-Fi services have room for improvement according to guest feedback. Many guests have remarked on the weak Wi-Fi signal within rooms and have noted that the internet is slow and unstable. There are consistent mentions of poor connectivity with instances of the Wi-Fi not working at all or only providing a reliable connection in the reception area. The inconsistent internet service has been highlighted as disappointing by visitors, suggesting that the Wi-Fi quality needs significant enhancement to meet expectations for a four-star accommodation. While the hotel provides other appealing features, reliable internet connectivity remains an area requiring attention.

Pool
The Patagonia Plaza Hotel boasts a well-appreciated pool, a standout feature among its guests. The heated pool is a recurring highlight, noted for maintaining a comfortable temperature and offering relaxation after a long day of excursions or skiing. Guests consistently find the pool to be clean and a pleasant space to unwind, often complemented by juice availability and an inviting atmosphere. Though some reviews mention that the pool is on the smaller side, it is generally found to be sufficient and never overcrowded.

The inclusion of a sauna in the same space as the pool adds to the overall enjoyment, despite a few remarks about it making the ambient heat excessively high. Families also appreciate the shallow area of the pool, making it suitable for children. Extended hours for pool use and a well-maintained condition ensure a positive experience for most guests. Some areas for improvement mentioned include the occasional need for water purification, availability of loungers and accessibility for people with reduced mobility. Occasionally, the pool has been out of service, which was a disappointment for some.

Overall, the heated pool at Patagonia Plaza Hotel is a cherished amenity, providing a serene and enjoyable experience for guests looking to relax and refresh.

Parking
Patagonia Plaza Hotel offers guests the convenience of free and easily accessible parking, which many guests find to be a significant perk. The availability of parking spaces is ample with options ranging from spacious indoor areas to outdoor spots. This provision ensures that guests don’t have to worry about finding a parking place, making for a more relaxed stay. The parking is described as comfortable and convenient, providing a reliable place to leave your car, which adds an extra layer of security compared to street parking.

However, a few reviews noted some drawbacks. Specifically, the lack of pavement in the parking lot can become problematic, particularly during snowy weather, turning the area into a muddy mess. Despite this minor issue, the overall feedback suggests that the parking facilities meet guests' needs effectively, contributing to a hassle-free experience at the hotel.

4 Star
Patagonia Plaza Hotel has garnered mixed feedback from its guests concerning its four-star rating, facilities and services. Many reviewers argue that the hotel does not meet the expectations associated with a four-star establishment. Concerns were raised about the outdated and poorly maintained facilities, lack of privacy due to thin walls and cleanliness issues. Guests noted the absence of a restaurant and felt that the overall quality did not justify the price per night. Additional criticisms include subpar shower amenities in suite bathrooms and the need for better maintenance in the pool area. The management's responsiveness was also highlighted as a major issue with reports of unanswered emails regarding payment and reservation inquiries. While the hotel advertises itself as a four-star property, the reviews suggest improvement is needed to truly meet that standard.


Yes, Patagonia Plaza Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Patagonia Plaza Hotel.

No, Patagonia Plaza Hotel doesn't allow dogs.

Yes, parking facilities are available at Patagonia Plaza Hotel.

Yes, Patagonia Plaza Hotel has a gym.

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