San Mateo14.67765700,
121.15644600,
Barangay Malanday, Timberland Heights, Rizal(Show on Map)
9.1
Excellent
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1 room2 guests1 room, 2 guests
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Summary of reviewsTimberland Highlands Resort stands out as a serene escape nestled in a picturesque inland setting, offering breathtaking views, including a stunning vista of Metro Manila at night. The resort's location provides both accessibility and a tranquil retreat for guests, especially for large families seeking comfort and relaxation. The atmosphere perfectly balances luxury and affordability, creating an inviting ambiance for all visitors.
Guests consistently praise the breakfast experience at Timberland Highlands Resort, with a superb buffet offering a variety of delicious options to cater to all tastes. The dining atmosphere is enhanced by the picturesque views, although some guests note occasional slow service. Dinner at The Ridge Cafe also receives commendation, particularly for its quality Filipino cuisine and attentive staff. However, there is room for improvement in terms of service speed and the variety of dinner options.
The resort's rooms are lauded for their cleanliness and generous space, with guests appreciating the comfort and cleanliness that allows families to feel at ease. Some minor maintenance issues, like difficult doors and occasional noise, do arise but do little to overshadow the overall positive experience. The cleanliness of the resort is widely admired, and while there are suggestions for improving certain maintenance aspects, the staff's attentiveness in maintaining a clean environment is well acknowledged.
The staff at Timberland Highlands Resort are often highlighted for their exceptional hospitality, bringing warmth and professionalism to the guest experience. Notable team members, such as Rey from the Ridge, are mentioned for their outstanding service. Guests feel valued and welcomed, although there are occasional lapses in information delivery.
The pool facilities are another highlight, with the infinity pool offering a stunning view that leaves guests impressed. Despite some maintenance work affecting certain pool areas during some stays, the overall pool experience remains a positive aspect of the resort.
In summary, Timberland Highlands Resort is highly regarded for its serene location, delectable breakfast and dinner offerings, spacious and clean rooms, welcoming staff, and exceptional pool facilities. While some areas could see improvements, the resort provides a delightful and memorable retreat. Show more
Read review summaries for all categories
Categories
Hotel with Spa
This hotel offers a spa and scenic views for a relaxing stay. Guests can enjoy quality spa services and complete amenities. Also, it has consistently high ratings.
Family Friendly Hotel
This hotel offers a tranquil resort experience, ideal for families seeking relaxation and nature. It is popular with family travelers and offers excellent services.
Hotel with Swimming Pool
This resort features a tranquil environment with scenic views. It offers a refreshing swimming pool and spacious rooms, making it ideal for relaxation and recreation.
Infinity Pool Pool Lap Lanes Outdoor Pool
Hotel with Gym
This resort features a well-equipped gym, along with other recreational amenities such as outdoor swimming pools and a sauna, providing guests with comprehensive fitness and relaxation options.
3-Star Hotel
This resort offers scenic views and excellent amenities. It features a spa and a golf course, making it ideal for relaxation and recreation.
Hotel with Outdoor Pool
This hotel is noted for having an infinity pool, allowing guests to enjoy a swim with seemingly endless views.
Hotel with Pool Lap Lanes
The resort has a pool that can be used for lap swimming, set amidst scenic highlands. This allows for a refreshing swim with beautiful views.
Hotel Taking Steps Towards Sustainability
Hotel with Parking
Hotel with Infinity Pool
Room Types
Premier Deluxe Room - TwinThe spacious double room features air conditioning, a seating area, a terrace with city views as well as a private bathroom boasting a shower. The unit has 2 beds.
Deluxe Twin RoomThe spacious twin room features air conditioning, a seating area, a terrace with city views as well as a private bathroom boasting a shower. The unit has 2 beds.
Premier Deluxe KingThe unit has 1 bed.
Guest Reviews
9.1
Excellent
Location
Nestled in a serene inland setting, Timberland Highlands Resort offers a remarkable escape with spectacular views that captivate guests from the moment they arrive. The breathtaking panorama, including a stunning vista of Metro Manila at night, is a notable highlight, making the resort an ideal spot for relaxation and admiration of its picturesque surroundings. With its strategic location, visitors enjoy both accessibility and proximity to the metro, yet still feel tucked away in a peaceful haven. The resort is particularly suitable for large families seeking tranquility and comfort, enhanced by accommodating staff who are consistently praised for their friendliness and courteous service. While the journey to the resort may require careful navigation due to signposting and road conditions, guests fondly recall the overall experience as delightful, appreciating the amenities like the pool and sauna bath. The ambiance of the place strikes a perfect balance between luxury and affordability, offering an inviting atmosphere that resonates with all who choose to retreat there.
Breakfast
Timberland Highlands Resort offers a breakfast experience that is largely praised by its guests. The breakfast buffet is often described as superb and delicious, offering a selection that caters to diverse palates. Guests appreciate the variety, highlighting that there are options for both light and hearty breakfasts, ensuring there is something for everyone. The breakfast buffet is deemed worth the cost, with noticeable variations in food options across different days, keeping the dining experience fresh and engaging. The adobo, in particular, receives special mentions for its taste. Apart from the food, the ambiance plays a supporting role, with guests enjoying picturesque views during breakfast. However, there are occasional comments regarding the breakfast service being slow. Despite this, the overall feedback underscores the delightful and satisfying breakfast offerings at Timberland Highlands Resort.
Dinner
Timberland Highlands Resort generally receives praise for its dining experience, particularly highlighting the quality of the food. Guests commend the delicious offerings, especially highlighting the best Filipino cuisine served at The Ridge Cafe. The staff also garners positive mentions for their service during dinner, enhancing the overall dining experience. However, some room for improvement exists, with a few guests noting issues such as delays in food service and limited variety in the dinner buffet, specifically a preference for more vegetable options. Additionally, while the overall food quality is appreciated, there are instances, like tough steak, that detract from the otherwise positive feedback.
Rooms
Timberland Highlands Resort offers guests a generally positive experience regarding its rooms, highlighted by their cleanliness and generous space. Visitors consistently noted that the rooms are immaculately clean, with one guest even mentioning that their child could walk barefoot comfortably without dirt. The size of the rooms is frequently praised, providing ample space for families and ensuring a comfortable stay. The beds are also noted for their comfort, contributing to a restful experience.
However, a few areas for improvement were identified. Some guests encountered issues with the main door being difficult to open and occasional noise disturbances. A particular mention of old rooms and a presence of cobwebs in certain foyers suggest that maintenance could be enhanced. Additionally, the bathroom facilities may occasionally be problematic, such as issues with the flush and an unexpected encounter with millipedes.
Overall, while a few minor inconveniences exist, most guests find the rooms at Timberland Highlands Resort to be a spacious and clean retreat, promising a comfortable stay amidst the natural beauty of the highlands. Enhancements in connectivity and attentiveness to certain maintenance aspects could further elevate the guest experience.
Cleanliness
Timberland Highlands Resort garners positive impressions for its cleanliness, with numerous guests highlighting the immaculately maintained rooms and property. The staff contributes to the pleasant experience by being attentive to cleanliness, ensuring that the hotel remains well cared for. Many guests find the rooms to be clean and neat, adding to the comfort of their stay. However, some aspects detract from the overall experience, such as occasional maintenance issues with room lighting and fixtures. Despite these minor setbacks, the bed receives high praise, emerging as a highlight for its comfort. Overall, the resort provides a welcoming environment where cleanliness is prioritized, although potential improvements could enhance the guest experience further.
Staff
Visitors to Timberland Highlands Resort consistently praise the staff for their exceptional hospitality. Guests are greeted by kind and accommodating team members who prioritize friendliness and attentiveness in their service. The courteous behavior of the staff is frequently highlighted, making visitors feel welcomed and valued throughout their stay. Particular commendations are given to team members like Rey from the Ridge, who goes beyond the typical responsibilities to enhance the guest experience. The staff successfully balances politeness with a helpful demeanor, ensuring that any queries or needs are addressed promptly, albeit with occasional lapses in providing information efficiently. In addition to the top-notch service, guests also enjoy delicious food, further elevating their resort experience. Overall, the staff’s dedication to cordial service significantly contributes to the resort's inviting atmosphere, offering a blend of warmth and professionalism.
Pool
Timberland Highlands Resort is a destination recognized for its impressive amenities, with special acclaim for the pool facilities. Among the highlights is a beautifully maintained pool that guests find nice and clean, offering a fantastic experience. Many appreciate the value for money, particularly noting the infinity pool's stunning view of the city, which enhances the overall appeal. Although some facilities like the adult pool were under maintenance at the time of some visits, the pool area remains a delightful spot, contributing to an overall positive experience at the resort.
Yes, Timberland Highlands Resort has pool(s) that belong to one or more of the following categories: Infinity Pool, Pool Lap Lanes, Outdoor Pool.
Yes, a spa is available at Timberland Highlands Resort.
No, Timberland Highlands Resort doesn't allow dogs.
Yes, parking facilities are available at Timberland Highlands Resort.