Hotel Hacienda Monteverde San Miguel de Allende

San Miguel de Allende 20.91834000, -100.74650200 , Volanteros No. 2, Zona Centro (Show on Map)
8.2
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Hacienda Monteverde in San Miguel de Allende stands out positively in several key areas according to guest reviews. Its prime location is a major highlight with guests appreciating its proximity to the historic center, picturesque neighborhood and ease of access to local attractions, restaurants and cafes. The hotel offers a quiet retreat just a short 10-minute walk from the central plaza, making it ideal for exploring the area while enjoying a peaceful stay. The availability of free, secure on-site parking is another appreciated feature, adding to the convenience for those traveling by car.

The rooms are frequently praised for their spaciousness, cleanliness and beautiful decor, reflecting a blend of traditional charm with modern touches from recent renovations. Guests found the rooms to be well-maintained, contributing to a comfortable experience overall. The hotel’s cleanliness extends to the communal areas, creating a welcoming and pleasant atmosphere throughout the property.

The staff at Hotel Hacienda Monteverde receives commendations for their attentiveness and friendly service. Guests often mention feeling warmly welcomed and well-cared-for with the reception staff and restaurant personnel particularly noted for their helpfulness and courteous demeanor. This positive interaction significantly enhances the overall guest experience.

However, the continental breakfast offered at the hotel receives mixed reviews. While some find it fresh and tasty, many guests feel it lacks variety and substance, noting that more substantial items come at an additional cost. Service during breakfast can be slow with occasional lapses in friendliness.

Despite the high marks for room decor and cleanliness, some areas for improvement have been identified. The lack of air conditioning, hard mattresses and noise disturbances from nearby bus stops and construction are notable points of discomfort for some guests. Additionally, the WiFi service is widely criticized for being poor and unreliable, which can be a significant downside for those needing stable internet access.

In summary, Hotel Hacienda Monteverde is highly recommended for its excellent location, clean and spacious rooms and exceptional staff service. While the breakfast and certain comfort-related issues such as bed quality and air conditioning may need addressing, the overall guest experience is largely positive, making it a favored choice for travelers visiting San Miguel de Allende.
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Categories
Hotel for Honeymoon
This hotel offers a blend of traditional charm and modern amenities, creating a romantic and comfortable stay. Its central location allows easy access to the city's attractions.

Dog Friendly Hotel
This hotel is tagged as pet-friendly.

Hotel near Nightlife Spots
Situated on Volanteros in Zona Centro, this hotel offers a convenient location for accessing nearby nightlife. Its central position makes it easy to explore the city's entertainment options.

Hotel with Parking
Parking is included with a stay at Hotel Hacienda Monteverde San Miguel de Allende. This offers a cost-effective parking solution for guests.

3-Star Hotel
The hotel features a traditional hacienda atmosphere with comfortable accommodations. The location is central, providing convenient access to various attractions in San Miguel de Allende.

Hotel with Rooms With Jacuzzi / Hot-tub

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Room Types
Superior Double Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a flat-screen TV with streaming services, a wardrobe, a safe deposit box, tumble dryer as well as garden views. The unit offers 2 beds.

King Room The spacious double room features a wardrobe, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

Family Room Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room provides a flat-screen TV with streaming services, a wardrobe, a safe deposit box, tumble dryer as well as garden views. The unit offers 3 beds.

Deluxe Double Room The spacious double room provides a wardrobe, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer. This double room features tumble dryer, a tiled floor and a flat-screen TV with streaming services. The unit offers 2 beds.

Suite with Terrace The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. Featuring a terrace with garden views, this suite also provides a wardrobe and a flat-screen TV with streaming services. The unit offers 1 bed.

Suite with Hot Tub This suite boasts a hot tub and a spa bath. The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite provides a wardrobe, a safe deposit box, tumble dryer, a flat-screen TV with streaming services, as well as garden views. The unit offers 1 bed.

Guest Reviews
8.2
Very Good
Location
Hotel Hacienda Monteverde in San Miguel de Allende consistently receives high marks for its prime location from guests who appreciate its proximity to the historic center. Nestled in a charming and beautiful neighborhood, the hotel is an easy walk from the heart of town with many guests noting it's just about 10 minutes on foot to the central plaza and main attractions. Despite not being right in the hustle and bustle of the center, the location offers a quiet retreat with easy access to restaurants, cafes and historic sites. Additionally, the hotel's parking facilities are a valued convenience considering its central and accessible setting. The combination of a traditional ambiance, good infrastructure and beautiful surroundings makes it a highly recommended spot for those looking to explore San Miguel de Allende.

Breakfast
Hotel Hacienda Monteverde in San Miguel de Allende offers a continental breakfast that generally receives mixed reviews from guests. While there are a few positive remarks about the basic yet fresh and tasty offerings, many guests find the breakfast lacking in variety and substance. The included breakfast typically consists of coffee, bread, fruit and occasionally yogurt and granola, which some guests feel is too limited for the price of the stay. There are additional charges for more substantial items like eggs. Despite the general quality of the food being described as delicious by some, the consensus indicates that the breakfast could benefit from more options and better service. There are also comments about the slow service and occasional lack of friendliness from the staff during breakfast. Overall, while the breakfast has its strengths, there is significant room for improvement to meet the expectations of all guests.

Rooms
Hotel Hacienda Monteverde in San Miguel de Allende boasts rooms that are consistently described as spacious, beautifully decorated and immaculately clean. Many guests appreciate that the rooms have been recently renovated, adding a touch of modernity to the hotel's traditional charm. The staff's attentiveness and the well-kept facilities also receive positive mentions.

However, there are several areas where the accommodations fall short. One common complaint is the lack of air conditioning, which makes the rooms uncomfortable during hot weather. Ventilation is also an issue with some rooms lacking adequate airflow or natural ventilation. Numerous guests have commented on the hardness of the beds, describing them as uncomfortable. Noise from nearby bus stops and ongoing construction work has also been a cause of disturbance for some.

Bathrooms in the hotel range from very clean and spacious to in need of greater attention regarding maintenance and privacy. Some reviews note unpleasant smells and outdated fixtures.

Overall, while the hotel provides clean, spacious and well-decorated rooms with attentive service, it faces challenges in comfort due to hard mattresses, lack of air conditioning and occasional noise issues.

Beds
Hotel Hacienda Monteverde in San Miguel de Allende appears to have mixed reviews regarding the comfort of its beds. Some guests have found the beds to be comfortable and nice, highlighting the comfort of both the beds and pillows. However, a significant number of reviews mention the beds being very hard and uncomfortable with some guests waking up with back pain. There are also comments about the mattresses being old, saggy and of poor quality with some guests noting thin mattresses and spring issues. A few reviews mentioned that the beds seemed small for two people and there were also complaints about beds creaking and being low. Overall, while there are some positive comments about bed comfort, a notable portion of guests have found the beds to be uncomfortable and of poor quality.

Cleanliness
Hotel Hacienda Monteverde San Miguel de Allende boasts a reputation for exceptional cleanliness, consistently highlighted by guest reviews. Visitors frequently note that the hotel's facilities are not only very clean but also well-organized and tidy. The spacious rooms are particularly praised for their cleanliness, contributing to a comfortable stay. The architecture of the hotel is also a standout feature, adding to the aesthetic appeal of the well-maintained environment.

Guests appreciate the welcoming atmosphere and very helpful staff, enhancing the overall experience. Located in a prime spot, the hotel offers easy access to various attractions while maintaining a tranquil ambiance ideal for restful stays. Although some reviews mention minor issues such as aging sheets and occasional slow service at breakfast, these are overshadowed by the overwhelmingly positive feedback on cleanliness and comfort.

The cleanliness of both the rooms and the communal areas, combined with attentive service, ensures that guests have a pleasant and comfortable stay at Hotel Hacienda Monteverde.

Staff
Hotel Hacienda Monteverde in San Miguel de Allende receives high marks for its attentive and friendly staff. Guests vividly describe the exceptional service they experienced, highlighting the polite and accommodating nature of the employees. From the moment they arrived, many felt warmly welcomed by the staff, who went out of their way to attend to their needs. The reception staff, in particular, were frequently mentioned for their excellent service and helpful recommendations.

There was also notable appreciation for the restaurant staff, who contributed to positive dining experiences with their attentiveness and friendliness, especially during breakfast. The hotel's colonial decor also added to the pleasant ambiance, enhanced by the consistently courteous treatment from all staff members.

While there were isolated mentions of less favorable interactions, such as a lack of empathy or rudeness from some reception staff, these appeared to be exceptions rather than the rule. Overall, the positive experiences described by the majority of guests suggest that the staff at Hotel Hacienda Monteverde are a significant part of what makes a stay at this hotel memorable.

Wi-Fi
Guests at Hotel Hacienda Monteverde in San Miguel de Allende have consistently encountered difficulties with the hotel's internet service. The WiFi is described as poor, intermittent and often practically useless. Many mentioned that the signal was weak or non-existent within the rooms, requiring guests to venture outside to connect. Despite the availability of a network, actual browsing proved impossible for some, making the internet a significant drawback for visitors who rely on a stable connection.

Parking
Hotel Hacienda Monteverde San Miguel de Allende offers a notable convenience for travelers with its spacious and free on-site parking. The availability of private and safe parking in an enclosed courtyard is greatly appreciated, especially considering that it's one of the few hotels in the area providing this amenity. Guests consistently highlight the ease of access to the parking area, despite some mentioning that it can be somewhat inconvenient to navigate. The hotel's location, just a 10-minute walk from the center, allows for a quick and easy stroll to local attractions while leaving vehicles securely parked.

The inclusion of parking is seen as a significant advantage, particularly in an area where such a feature is rare. This makes the hotel an appealing option for those traveling with rented vehicles. While some guests note the hotel is undergoing renovations and that they encountered some disturbances, the overall sentiment remains positive regarding the parking facilities. However, it's worth noting the absence of a restaurant on-site, which could be a minor inconvenience when looking to purchase food. Despite these few drawbacks, the ample and secure parking at Hotel Hacienda Monteverde stands out as a key benefit, adding to the overall pleasant experience for guests.


No, Hotel Hacienda Monteverde San Miguel de Allende doesn't have any pool.

No, a spa isn't available at Hotel Hacienda Monteverde San Miguel de Allende.

Yes, Hotel Hacienda Monteverde San Miguel de Allende welcomes dogs.

Yes, parking facilities are available at Hotel Hacienda Monteverde San Miguel de Allende.

No, Hotel Hacienda Monteverde San Miguel de Allende doesn't have a gym.

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