Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel MX San Miguel de Allende offers a serene and practical lodging experience. Situated about 10-15 minutes by car from the city's bustling heart, it provides a quiet retreat with ample parking, ideal for guests with personal vehicles. While not centrally located, the nearby La Luciérnaga Plaza offers convenient access to banks, restaurants and entertainment, making it a strategic choice for many visitors.
Breakfast receives mixed reviews with some praising its taste and fresh offerings, while others point to limited variety and organizational issues. Dinner services have room for improvement with criticisms focusing on limited menus, poor food quality and restrictive hours.
Rooms at the hotel are modern, spacious and well-kept, equipped with amenities like air conditioning and smart TVs. However, improvements could be made in sound insulation and maintenance. Cleanliness is generally a standout feature, though some guests report occasional lapses in room and communal area upkeep.
Staff at the hotel are often highlighted for their friendliness and attentiveness, contributing positively to the guest experience, although some reviews indicate areas where service could be more consistent and enthusiastic.
Wi-Fi is considered good by many, but there are occasional complaints about unstable connections and weak signals in certain areas. The rooftop pool, complete with stunning views and a bar, is a major attraction, though concerns about cleanliness and maintenance have been noted.
Parking facilities are ample and stress-free, adding to the overall convenience. The hotel caters well to families, offering spacious rooms and a welcoming environment, though better transportation options and enhanced family-friendly services could improve the experience.
Beds receive mixed feedback; while many find them comfortable, others suggest the need for better quality mattresses and pillows. Despite some areas for improvement, Hotel MX San Miguel de Allende stands out for its quiet environment, modern facilities and friendly staff, making it an appealing option for travelers seeking comfort and affordability. Show more
Read review summaries for all categories
Categories
Business Hotel
It might provide a comfortable and convenient stay for business travelers.
Hotel with Parking
Hotel MX más san miguel de allende provides free private parking for its guests. This offers a secure and cost-free parking solution.
Hotel with Gym
The hotel offers a fitness center, making it suitable for guests who wish to maintain their fitness regime. It provides a simple yet effective workout space.
4-Star Hotel
This hotel features a restaurant, an outdoor swimming pool, a fitness center and a bar. It offers family rooms and a terrace.
Hotel with Outdoor Pool
This hotel features an outdoor swimming pool. The facilities are amazing, the staff is friendly, and the rooms are clean and modern. Breakfast is great.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Room Types
Standard Queen RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV, a wardrobe and a safe deposit box. The unit has 1 bed.
Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV, a wardrobe and a safe deposit box. The unit offers 2 beds.
Guest Reviews
Location
Hotel MX San Miguel de Allende offers a strategically advantageous location for guests, though it is not situated within the vibrant heart of the city. The hotel is generally about 10-15 minutes away from the central area by car, making it a quieter option away from the hustle and bustle. For those with personal vehicles, the commute is short and convenient and parking is ample and easy to navigate.
Guests highlighted the peace and tranquility that comes with being slightly removed from the downtown area, appreciating that the location provides a restful environment without the typical urban noise. Although it's not ideal for those wanting to walk everywhere, the proximity to a large shopping mall with banks, restaurants and entertainment options makes it a practical choice. The nearby La Luciernaga Plaza is frequently mentioned for its convenience.
While transportation can be somewhat challenging for those without a car, taxis and ride-hailing services are available to bridge the gap to the central attractions of San Miguel. Some guests suggested that the hotel could benefit from offering a shuttle service to the downtown area, especially given the recurring theme about the location's distance from the historic center.
Overall, the hotel is praised for its excellent, modern and well-maintained facilities, making it a great lodging option for those seeking affordability without sacrificing comfort. The location might be a bit further from the city center, but the trade-off is a serene and accessible retreat near essential amenities.
Breakfast
Hotel MX San Miguel de Allende receives a mix of feedback regarding its breakfast offerings. On a positive note, guests often describe the breakfast as delicious, tasty and complete. Many appreciate the inclusion of a complimentary breakfast with their stay, which some find sufficient and well-seasoned. The breakfast is praised for its fresh and delicious items with occasional mentions of good variety and delicious coffee. A few guests also note the pleasant breakfast area, despite its small size.
However, there are consistent complaints about the limited variety and basic nature of the breakfasts. Many guests feel that the breakfast offerings are repetitive, lacking in options and not reflective of local cuisine. There are frequent mentions of organizational issues with reports of long lines, insufficient seating and delays in food replenishment. Some guests find the breakfast hours too restrictive, which often results in missing out on the meal altogether. Others have found the breakfast to be unappetizing or of poor quality.
In summary, while some guests find the breakfast at Hotel MX San Miguel de Allende to be a positive aspect of their stay, others believe it requires significant improvements in variety, quality and organization to meet expectations fully.
Dinner
Hotel MX San Miguel de Allende offers a delightful experience with a well-regarded pool area and a charming little bar. However, guests consistently note significant shortcomings regarding dinner and general dining services. The restaurant is often criticized for its limited menu and poor-quality food, which some describe as expensive and not delicious. Service is another common point of dissatisfaction with instances of slow and unfriendly responses from staff. Additionally, guests highlight that the restaurant's operational hours are restrictive, especially inconvenient as there are no options for purchasing food after 9 PM.
Room service is frequently described as terrible, exacerbated by limited availability and instances where cold food was delivered. There appears to be a lack of essential ingredients and some reviews mention that staff denied service for simple requests, such as water, before the advertised closing time. Overall, the dining experience at this hotel leaves much to be desired with many guests expressing disappointment in both the variety and quality of food and service offered.
Rooms
Hotel MX San Miguel de Allende offers guests spacious, modern rooms that are consistently praised for their comfort and cleanliness. The facilities in the rooms are new and well-maintained, contributing to a pleasant and enjoyable stay. Guests particularly appreciate the large room sizes, air conditioning and modern amenities such as smart TVs.
However, there are a few recurring issues that could affect the guest experience. Noise between rooms is a common complaint, indicating that sound insulation could be improved. Some guests have encountered maintenance issues like faulty air conditioning, noisy or uncomfortable beds and inconsistent cleaning services. Additionally, the room furniture is considered minimalistic, which might feel too sparse for some and essential items like coffee machines and chairs are sometimes missing.
Despite these drawbacks, the overall feedback indicates that the rooms are largely comfortable, beautifully designed and equipped with modern conveniences, making for a generally positive stay. Though there are areas for improvement, most guests find the accommodations satisfying for a restful and enjoyable visit.
Beds
Hotel MX San Miguel de Allende receives mixed reviews concerning the comfort of its beds. Many guests comment positively on the beds, describing them as very comfortable or excellent with clean and spacious rooms contributing to a pleasant stay. However, others find the mattresses either too hard or too soft and some have issues with the beds being worn out or small—specifically noting that double rooms often feature queen-sized beds instead of the expected king-sized beds. Pillows also garner mixed feedback, as they are frequently mentioned as uncomfortable and hard or too high with several reviews suggesting the need for thicker and larger pillows. Despite these varied opinions, the hotel's quiet environment and friendly staff add to the overall appeal, making it a decent option for travelers.
Cleanliness
Hotel MX San Miguel de Allende receives consistent praise for its cleanliness, which is frequently highlighted as a standout feature by guests. The well-maintained, modern facilities and clean, spacious rooms contribute significantly to the overall positive experience. Guests describe the cleanliness as excellent with the hotel environment being tidy and neat. Floors, carpets and public areas are generally in pristine condition and the hotel's newness adds to its polished appearance.
However, there are notable inconsistencies in room cleaning. While many guests find their rooms spotless upon arrival, others report occasional lapses such as dusty floors, leftover trash or rooms not being cleaned daily. Specific issues like unclean bathrooms or dirty hallways have been mentioned, creating a mixed impression. The hotel staff's attention and service are appreciated, although some guests felt that the cleaning service could be more thorough and consistent.
Criticisms also extend to the communal areas like the pool, which has been reported as dirty on several occasions. Despite these hiccups, the majority of reviews maintain that the hotel's cleanliness and comfort are significant positives, making it a valued choice for many visitors.
Staff
The staff at Hotel MX San Miguel de Allende receives a mix of reviews with a notable emphasis on their friendliness and attentiveness. Many guests commend the staff for being very friendly, attentive and helpful with specific mentions of excellent service and a warm, welcoming demeanor. The reception staff, kitchen staff and cleaning personnel frequently get high marks for their cordial and professional approach.
However, some reviews highlight instances of poor service and rudeness, particularly pointing to issues with the reception staff and management. Complaints include a lack of enthusiasm, unprofessional behavior, slow service and inadequate training. Despite these concerns, many guests still emphasize the positive interactions they experienced, suggesting that while there are areas for improvement, the staff's overall friendly nature and willingness to assist stand out as significant positives.
The hotel's attention to detail and customer service are often praised, though issues such as staff shortages and inconsistent performance suggest there may be a need for better training and resource management. Overall, the hotel's staff is generally described as courteous with many guests appreciating their efforts and recommending the hotel based on these positive interactions.
Wi-Fi
Hotel MX San Miguel de Allende provides Wi-Fi access throughout the property, including all rooms and public areas. Many guests found the Wi-Fi to be good, easy to connect to, fast and without any issues. The fact that it is free adds extra value to the stay.
However, certain reviews indicate some inconsistencies with Wi-Fi performance. Several guests experienced unstable connections, weak signals and difficulties holding a connection. Some reported that the internet did not work well in their rooms, while others mentioned that the signal does not reach certain areas, like the 3rd floor. There were also comments about the internet being slow or sometimes completely unavailable in some rooms.
Despite these challenges, the friendly staff contributes positively to the overall experience. While the Wi-Fi might have its occasional hiccups, the general ease of connection and the courtesy of the staff enhanced the stay for many visitors.
Pool
Hotel MX San Miguel de Allende offers a mixed experience when it comes to its pool facilities. Guests have appreciated the beauty and enjoyment of the pool area, particularly noting the stunning views from the rooftop pool. The presence of a bar within the pool area has also been praised for enhancing the overall experience. Additionally, many reviews highlighted the comfort provided by the heated pool, which allowed for extended hours of relaxation.
However, several reviews pointed out concerns regarding the cleanliness of the pool with mentions of dirty water, hairballs and an unpleasant smell of drainage surrounding the area. Some guests found the pool to be too cold despite reports of heating, indicating that temperature management could be improved. Maintenance issues and early pool closures were other common complaints with some visitors noting that the pool was occasionally closed or rented out, restricting access.
In terms of amenities, the poolside could benefit from more umbrellas and better-quality furniture. Nonetheless, when clean and properly maintained, the pool is described as a very nice space that is ideal for spending the afternoon, safe for children and generally quite enjoyable.
Overall, while the pool has notable potential and offers good amenities, there is room for improvement in cleanliness, temperature control and operational flexibility to ensure a consistently positive experience for all guests.
Parking
Hotel MX San Miguel de Allende has garnered positive feedback for its parking facilities, consistently praised for being spacious and ample. Many guests appreciated the free parking option, which adds to the overall convenience of their stay. The location of the parking is noted as advantageous, being close to the Centro, making it easy for guests to access the main attractions of the area. Despite some remarks on minimal cleanliness and the absence of dedicated security, the presence of an elderly attendant helping with parking adds a personal touch. Overall, guests found the parking sufficient, stress-free and commendable, contributing positively to their experience at the hotel.
Family
Hotel MX San Miguel de Allende proves to be a notable choice for family getaways, offering a variety of amenities that cater well to families with children. Guests appreciated the family-oriented atmosphere and enjoyed the spacious and comfortable rooms, making it ideal for those traveling with larger groups. The hotel provides a beautiful outdoor area perfect for events like weddings and banquets, though some feedback suggested a need for better transportation options and more extensive family-friendly services.
The swimming pool is highlighted as a significant attraction with several visitors noting that the warm water temperature is excellent for children, contributing to a good family stay. However, some reviews indicated that the pool was not always heated, which impacted the children's ability to rest. Cleanliness, both in rooms and on the terraces, also received mixed feedback, signaling room for improvement.
Despite these minor setbacks, the overall consensus leaned positive with many guests expressing that Hotel MX San Miguel de Allende is a pleasant and ideal destination for family vacations. The presence of necessary facilities for families, coupled with the warm and inviting environment, makes it a commendable option for family stays.
4 Star
Hotel MX San Miguel de Allende provides a comfortable and cost-effective stay, offering good value for money. The hotel features spacious and modern facilities with many guests highlighting the excellent amenities and clean, well-designed rooms. The staff receives praise for being very helpful and attentive, contributing to a pleasant overall experience.
The breakfasts are often highlighted as very good and the soundproofed meal room adds to the comfort. However, some reviews suggest that while the hotel is superb and offers great value, it may not fully meet the expected standards of a four-star rating. Despite this, it is generally considered a good deal for the price with many recommending the hotel for its overall quality and the comfort of its rooms.
Outdoor Pool
Hotel MX San Miguel de Allende boasts a modern design with a highly praised rooftop swimming pool. The pool area offers a spacious and beautiful open space, providing tranquility and fantastic views that many guests appreciate. The pool is heated, which adds to the comfort and enjoyment for guests. However, there is feedback suggesting that the cleanliness of the pool could be improved. Additionally, more umbrellas around the pool area have been suggested to enhance the experience. The hotel’s outdoor space is very well-located, contributing to the overall appeal for guests seeking relaxation. Despite minor suggestions for improvement, the rooftop pool remains a standout feature of this hotel.
Yes, Hotel MX más san miguel de allende has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel MX más san miguel de allende.
Yes, Hotel MX más san miguel de allende welcomes dogs.
Yes, parking facilities are available at Hotel MX más san miguel de allende.
Yes, Hotel MX más san miguel de allende has a gym.