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Summary of reviewsHotel Madi, located in the bustling heart of San Miguel de Allende, is celebrated for its exceptional positioning, providing guests with easy access to cultural landmarks and vibrant city offerings. Its central location allows guests to explore attractions such as the historic cathedral and main square within a short, pleasant walk. The hotel presents a blend of modern aesthetics and meticulous cleanliness, creating a beautifully decorated haven that promises comfort and style.
Visitors consistently praise the quality of amenities, including tastefully decorated rooms and a rooftop terrace offering impressive views. This stylish boutique hotel ensures restful stays with comfortable beds and well-appointed rooms. Commendations extend to the friendly and attentive staff, whose impeccable service often stands out as a highlight. The hotel offers pet-friendly policies, attractive facilities, such as a small pool and jacuzzi, and reliable Wi-Fi, making it a versatile choice for discerning travelers.
The breakfast experience is notable for its delicious flavor, particularly chilaquiles, served in a charming rooftop setting. However, guests suggest enhancement in variety and efficiency to align with high-end expectations. Dining on the rooftop bar presents a remarkable atmosphere with tasty dinners, although occasional service inconsistencies are mentioned.
Rooms are modern and chic, albeit compact, accentuating thoughtful design and comfort. Immaculate cleanliness and contemporary decor enhance the guest experience, complemented by a heated pool and stunning views. Despite minor critiques, Hotel Madi maintains high praise for its cleanliness.
The staff's dedication to excellence, friendliness, and competence enriches guest experiences, with personalized assistance and attention to detail. While valet parking is efficient, logistical considerations are noted.
Overall, Hotel Madi stands as a fabulous boutique hotel, marrying elegance, luxury, and a welcoming ambiance. Although there are aspects that may temper its five-star aspirations, it remains an ideal choice for those seeking relaxation, luxury, and a memorable stay, particularly for couples desiring a romantic escape. Show more
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Categories
Luxury Hotel
Rated as a 5-star hotel according to one source, Hotel Madi is indicated as providing a high level of service and amenities.
Hotel with Spa
Hotel Madi is listed as a spa hotel in San Miguel de Allende. It provides spa services and accommodations for relaxation and wellness.
Dog Friendly Hotel
The central location of this hotel allows for easy access to nearby parks and outdoor spaces. This is convenient for guests who want to take their dogs for walks.
Romantic Hotel
The hotel is very chic and artfully designed and furnished. Its unique design aesthetic contributes to a romantic and memorable experience.
Hotel with Swimming Pool
Hotel Madi offers a swimming pool in a central location. It is known for its modern amenities and convenient access to the city center.
Outdoor Pool
Hotel for Adults Only
Providing comfortable accommodations and a central location, it caters to adult travelers seeking convenience and relaxation. The hotel's amenities and service ensure a pleasant stay.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Business Hotel
Hotel with Parking
Small Hotel
5-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard Double RoomThis twin room has a private entrance, minibar, and flat-screen TV.
Queen RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a hairdryer. The double room features air conditioning, a private entrance, a minibar, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Deluxe King RoomThis double room has a private entrance, a minibar, and air conditioning.
Deluxe Double RoomThis suite features a private entrance, a minibar, and a Flat-screen TV.
Deluxe Double Room with BathThis double room has a private entrance, a minibar, and at-screen TV.
Suite with TerraceThis double room has a private entrance, a minibar, and a spa bath.
Guest Reviews
Location
Hotel Madi boasts an exceptional and central location in San Miguel de Allende, making it a superb choice for travelers eager to explore the city's vibrant offerings. Strategically positioned just a few blocks from key attractions, such as the historic cathedral and the bustling main square, the hotel offers guests convenient access to a multitude of tourist hotspots, shopping areas, and dining options. The surrounding area is rich with cultural landmarks and festivities that are just a short, pleasant walk away.
Guests consistently praise the superior quality of the hotel's amenities and the cleanliness of the facilities. From the tastefully decorated rooms to the appealing rooftop terrace with its impressive views, the hotel merges comfort with style effectively. Visitors remark on the comfort provided by the accommodations, notably the restful beds and thoughtfully appointed rooms. The service at Hotel Madi is highly commended, with guests noting the attentive and friendly staff as a highlight of their stay.
The property also features attractive facilities such as a small pool and jacuzzi, offering a relaxing retreat after a day of exploration. Additional perks include pet-friendly policies, making it convenient for guests traveling with pets. Overall, Hotel Madi's unbeatable location and excellent service make it an ideal destination for those wanting to enjoy the heart of San Miguel de Allende.
Breakfast
Nestled in an excellent location, Hotel Madi offers a breakfast experience that guests describe with a mix of delight and critique. The breakfast included with the room often receives praise for its delicious taste and quality presentation. Many guests find the offerings tasty, complete, and superb, with certain dishes, such as chilaquiles, standing out for their flavor. The rooftop setting adds a unique charm to the meal, enhancing the overall morning experience for many visitors.
However, the breakfast does face some criticism regarding its variety and service. Some guests feel that the selection is limited, calling it basic or restricted, and believe there could be more options, especially considering the hotel's rating. Service speed also comes under scrutiny, with mentions of slow delivery and long wait times. There's a noted desire for breakfast service to start earlier than it currently does.
In summary, while the breakfast at Hotel Madi is often praised for its taste and quality, guests do suggest room for improvement in variety and efficiency to better meet expectations, particularly for a high-end hotel.
Dinner
Hotel Madi offers an impressive dining experience at their rooftop bar and restaurant, which many guests find to be a remarkable highlight. The atmosphere on the terrace is often praised, with guests enjoying delicious dinners against a stunning backdrop. The food is described as very good, with a range of great menus and drinks to complement the culinary experience. However, the dining service can be inconsistent at times, with some instances of limited availability due to staffing issues or equipment malfunctions. Despite these occasional setbacks, those who manage to dine on the terrace generally enjoy the delightful cuisine and ambiance Hotel Madi provides.
Rooms
Hotel Madi's guest reviews paint a vivid picture of a modern, stylish establishment with rooms that, while small, are celebrated for their comfortable and well-appointed nature. Many reviewers are impressed by the magnificent designer interiors and contemporary creature comforts, including good air conditioning and excellent bathroom facilities. The bathrooms receive particular praise for their spacious, clean, and super comfortable design.
The hotel's chic and artfully furnished ambiance is noted by many, contributing to a delightful stay enriched by helpful staff and a favorable location. Some visitors enjoy special room features like those equipped with a jacuzzi or offering romantic rooftop views, adding an extra touch of luxury and relaxation.
Despite the favorable comments, there are mentions of some drawbacks, including the compact size of certain rooms and occasional noise from air conditioning units. However, the general consensus remains positive, emphasizing cleanliness, comfort, and thoughtful design within the constraints of space typical in San Miguel. The occasional disparity between room sizes advertised versus reality does not overshadow overall satisfaction with the beautifully designed and functional spaces, making Hotel Madi a lovely choice for travelers appreciating modern-style accommodations.
Beds
Hotel Madi presents a mixed experience when it comes to bed comfort. Many guests have highlighted the comfortable and restful experience provided by the beds, often describing them as very comfortable or even super comfortable. Pillows also receive positive remarks, contributing to a good night's sleep for several visitors. However, not all experiences are the same, as some guests find the mattresses quite stiff or even hard as a rock, leading to discomfort and early wake-ups due to back pain. The size of the beds also appears to be an issue for some, particularly when accommodating two people. While there are varying opinions, the general consensus leans towards appreciating the comfort and cleanliness of the beds at Hotel Madi.
Cleanliness
Nestled in the heart of San Miguel, Hotel Madi boasts a reputation for exceptional cleanliness and modern aesthetics. Guests consistently praise its immaculate facilities, highlighting the meticulous service and top-notch amenities provided throughout the property. Rooms are described as very clean, comfortable, and equipped with modern bathrooms, making them a pleasant retreat after a day of exploration.
The hotel combines artistic decor with a contemporary feel, creating an inviting atmosphere that is both aesthetically pleasing and functional. The staff receives accolades for their attentiveness and friendliness, contributing to the overall positive guest experience. With a stunning rooftop view and a heated pool, Hotel Madi offers more than just a clean stay—it's a beautifully decorated haven with thoughtful attention to detail.
While mostly praised for its cleanliness, the hotel occasionally faces minor critiques. Nevertheless, guests seem to overwhelmingly appreciate its clean and updated feel, alongside excellent service, making it a standout choice amidst its prime location.
Staff
Hotel Madi is an establishment praised for its outstanding and incredibly accommodating staff, contributing significantly to positive guest experiences. The team members are often highlighted for their friendliness and helpful nature, creating a welcoming and pleasant atmosphere for visitors. The attention to service is impeccable, with the staff going above and beyond to ensure guests' needs are met. Individual commendations, like those for the bellhop Ricardo and staff member Mauro, emphasize their superb service and friendly demeanor.
Guests frequently note the hospitality of the reception, restaurant, and cleaning staff, emphasizing the overall attention to detail and the care provided. Despite occasional challenges like short staffing or terrace upgrades, the staff's dedication to comfort and satisfaction remains undiminished. This commitment is reflected in the excellent service and personal touches that make guests feel as though the staff have become part of an extended family.
The hotel's strategic location combined with its attentive and competent team contributes to a memorable stay, filled with exceptional assistance—from practical support like booking bus tickets to offering local recommendations. Many guests find the staff to be the highlight of their experience, appreciating their kindness, attentiveness, and the consistently high level of service provided.
Wi-Fi
Hotel Madi's Wi-Fi has garnered mixed reviews from guests, but the positive aspects stand out, emphasizing its reliability for streaming movies and commendable speed and connection throughout the hotel. Despite encountering some technical issues, including a local problem with the internet provider that temporarily affected connectivity, the service was generally back up and operational. The hotel's dedication to ensuring a fast Wi-Fi experience is a notable highlight, reflecting its commitment to enhancing guest satisfaction amidst challenges.
Pool
Hotel Madi offers a mixed experience with its rooftop pool, featuring both standout positives and some drawbacks. The rooftop area, with its panoramic views of the city, consistently receives praise, making it an ideal spot for relaxation and sunbathing. Guests enjoy the convenience of the heated pool, appreciated in the warmer climate, and find the poolside drink service to be a pleasant addition. However, some reviews note that the pool is quite small compared to expectations and suggest that it could benefit from more maintenance. While many guests appreciate the comfortable pool temperature and the rooftop's serene atmosphere, there are occasional mentions of the water being either too cold or noticeably dirty. Despite these issues, the rooftop bar and the overall ambiance of the terrace compensate with their stylish setting and scenic vistas, making it a popular feature of the hotel. Additionally, amenities like the jacuzzi contribute positively to the guest experience.
Parking
Hotel Madi provides valet parking, hailed for being attentive and kind, which adds a bit of seamless transition for guests upon arrival. However, the logistics of parking might require some handy planning. With no on-site parking and cars being stationed as far as eight blocks away, the distance is something to keep in mind, especially since retrieving your vehicle can take up to 20 minutes. Guests are advised to call ahead, as parking availability can impact the check-in experience. The valet service, though well-received, does come with a daily fee, and space outside the hotel for initial car unloading is limited, requiring some maneuvering for luggage drop-off. While efficient and courteous, the valet service may face sporadic availability. Although breakfast is included with the stay, parking fees are a point of contention, with some guests suggesting more clear communication regarding associated costs would be beneficial. Ultimately, while the valet service receives positive nods for attentiveness, the overall parking setup at Hotel Madi could present a challenge for those who need immediate access to their vehicles.
5 Star
Hotel Madi presents itself as a modern and clean establishment, boasting a very friendly and accommodating staff that excels in providing excellent service. Guests highly appreciate the hotel's ability to create a comfortable environment, making it an ideal spot for relaxation. Those seeking rejuvenation will find the massages highly recommended, adding an extra layer of luxury to the stay. The hotel is consistently praised for its cleanliness and overall comfort, suggesting a well-maintained facility.
While the hotel is described as being fantastic and often recommended by guests, there are aspects that fall short of a typical five-star experience. Some reviewers note that the breakfast is not up to the expected standards, potentially detracting from the whole premium experience. Additionally, there have been concerns regarding the hotel's capability to provide a service level synonymous with five-star establishments, indicating room for improvement in terms of service consistency.
Overall, Hotel Madi is celebrated as a very good and super comfortable boutique hotel, offering a welcoming ambiance and excellent service. It seems well-suited for guests looking for a relaxing stay, with just a few areas where enhancement could bolster its five-star aspirations.
Luxury
Nestled in the vibrant heart of the city, Hotel Madi offers guests a luxurious stay that consistently impresses with its charm and elegance. This beautiful boutique hotel is praised for its excellent location and attentive, friendly staff who contribute to an overall sense of luxury and comfort. Guests remark on the very nice rooms and bathrooms that enhance the indulgent experience, and the hotel's atmosphere is often described as feeling luxurious at all times. The culinary offerings, particularly the drinks and food, receive high praise for their deliciousness, although there is a suggestion for improvement when it comes to the coffee served at breakfast. Despite this minor note, the hotel captivates with its charming, exquisitely decorated interiors, referred to as a luxury cave by some, making it a delightful choice for travelers seeking both style and substance in a smaller, yet beautifully appointed, setting.
Romantic
Hotel Madi offers a romantic escape perfect for couples seeking a charming getaway. The hotel's atmosphere is inviting, providing extraordinary attention and service that enhance the experience. Conveniently situated, its central location makes it easy to explore the surrounding area. Couples will appreciate the numerous spots available for quiet moments together, including a fantastic rooftop bar that adds a special touch to the stay. The facilities and rooms themselves offer a romantic setting, creating an ideal environment for relaxation and connection. With its delightful ambiance and meticulous attention to detail, Hotel Madi emerges as a most charming place to stay.
Yes, Hotel Madi has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Madi.
Yes, Hotel Madi welcomes dogs.
Yes, parking facilities are available at Hotel Madi.