Garner Hotel Mazatlan Beach by IHG garners high praise for its idyllic beachfront location, offering breathtaking ocean views and easy access to the sandy shores. The peaceful setting away from the city center provides a serene and relaxed atmosphere. The hotel's proximity to the airport and good public transport links further add to its convenience. Its location, complemented by clean and spacious rooms, a pool and a jacuzzi, creates a comfortable and welcoming environment for guests. Attentive and friendly staff, always ready to assist with local information and needs, enhance the overall experience.
Breakfast at the hotel is generally well-received with many guests finding it delicious and appreciating the variety of options including fruits, salads, juices, coffee and stews. The buffet, particularly on weekends, is praised for its abundance and taste, especially with items like eggs made to order and tortillas. Service during breakfast, especially by the pool with the ocean view, also receives commendations.
The dining experience sees mixed reviews. Many enjoy the delicious food and variety available in the restaurant and room service, as well as cocktails by the pool bar. However, slow service, cold dishes, tiny portions and occasional food safety concerns dampen the experience for some guests. The ambiance and high pricing also receive criticism.
Guest rooms are generally clean, comfortable and spacious with modern decor and effective air conditioning. Some rooms offer beautiful ocean views, which guests appreciate. However, issues such as smaller-than-advertised rooms, minimal storage, inadequate lighting and occasional maintenance problems like mold and clogged toilets are noted. Noise disturbances due to thin walls and delayed room availability at check-in are also mentioned.
Cleanliness throughout the hotel is largely praised with many guests highlighting clean facilities, rooms and beachfront areas. However, lapses in daily room cleaning, superficial cleaning services and occasional sightings of cockroaches and dirty common areas underscore the need for improved housekeeping consistency.
The staff at Garner Hotel Mazatlan Beach by IHG is highly regarded for their friendliness, attentiveness and professionalism. Many guests appreciate their courteous and helpful nature with specific employees receiving special mention for their exceptional service. Minor criticisms include occasional instances of unfriendliness and slow responses to complaints.
WiFi service receives mixed reviews. While some guests praise the excellent and reliable connectivity, others face issues with weak and slow connections that hinder their online experience.
The hotel’s gym is described as well-equipped and useful for workouts, though some guests note issues with equipment functionality and limited operating hours. Checking the gym's current status before booking is advised for fitness enthusiasts.
The pool area is celebrated for its cleanliness, warmth and relaxing ambiance, particularly with the attentive poolside bar service and direct beach access. However, concerns about the pool’s size, crowding, lack of shade and pool towels and occasional cleanliness issues are highlighted.
The beach near the hotel receives positive feedback for its beauty, cleanliness and peacefulness, offering a serene and uncrowded space for relaxation. Despite occasional access issues due to repairs, the proximity and overall serene experience make it a significant highlight for beach lovers.
Overall, Garner Hotel Mazatlan Beach by IHG stands out for its beachfront location, welcoming atmosphere and attentive service, making it an attractive choice for those seeking a tranquil getaway.
Hotel Tramonto Mazatlán enjoys a stellar reputation primarily due to its prime location in the vibrant golden zone, which offers guests immediate access to the beach with stunning sea views. This convenient placement enhances the guest experience, allowing for easy exploration of local attractions. The hotel's facilities, including a modern pool and an on-site restaurant, complement its strategic location and contribute to a hassle-free stay, achieving a noteworthy balance between convenience and tranquility.
The accommodations at Hotel Tramonto are highly regarded, with guests often praising the spacious and stylishly designed rooms. The presence of comfortable beds and modern amenities creates a relaxing and inviting atmosphere, further enhanced by the breathtaking views available from most rooms' balconies. While some rooms may be smaller, the overall positive sentiment about room comfort and style solidifies the hotel as a recommended destination for travelers in search of comfort and striking ocean vistas.
Cleanliness is an aspect where Hotel Tramonto receives both commendations and criticism. Many reviews applaud the hotel for maintaining clean and comfortable environments, though inconsistencies have been observed, particularly regarding room service and certain common areas. Efforts to enhance and standardize cleanliness would improve guest satisfaction.
The hotel staff are generally described as friendly and helpful, contributing positively to the guest experience. Standout employees at the front desk and restaurant emphasize attentiveness and efficiency; however, some reviews indicate variability in service quality and responsiveness, suggesting further training could ensure consistent customer service excellence.
Guests appreciate the picturesque pool area, which is beautifully located by the beach, providing a serene location for relaxation. However, the consistently cold water and occasional maintenance issues detract from the overall enjoyment, highlighting an opportunity for improvement. Enhancing pool amenities and heating the water would significantly elevate guest experiences.
The beach accessed from the hotel presents a mix of pleasing views and less desirable terrain, marked by mud and rocks. Although certain factors such as limited amenities and local conditions reduce its appeal, the overall ambiance and hotel design offer a refreshing backdrop. Addressing these concerns, particularly surrounding beach access and cleanliness, would notably enhance the hotel's offering.
Ultimately, Hotel Tramonto Mazatlán is acclaimed for its inviting environment, exceptional location, comfort, and modern accommodations, making it an attractive choice for travelers seeking both relaxation and exploration in Mazatlán.
Holiday Inn Resort Mazatlan by IHG stands out as an exceptional destination for travelers, blending a prime beachfront location with excellent facilities and attentive service. Its central spot offers picturesque sea views from all rooms, making it a perfect base for exploring the vibrant surroundings of Mazatlan. The resort excels in offering a memorable breakfast experience, with guests praising the varied and delicious buffet served in a pleasant setting, enhanced by its convenient location and friendly staff. The rooms consistently impress with their beauty, comfort, and cleanliness, offering soft mattresses and pillows, and stunning sea views that enhance the experience. High cleanliness standards, particularly in the rooms and beachfront, earn commendations, with only minor isolated issues noted that don’t overshadow the overall cleanliness.
The resort’s staff plays a vital role in creating a welcoming atmosphere, with guests frequently acknowledging their professionalism, kindness, and attentiveness. While there are occasional comments regarding the receptionists’ friendliness, the staff's dedication remains a standout aspect, leaving guests with a positive impression. The pool area is particularly praised for its heated waters and spaciousness, inviting relaxation amidst a beautiful terrace view. Although the pool sometimes lacks heating and loungers, its proximity to the beach and outstanding service outweigh these minor setbacks.
Holiday Inn Resort Mazatlan's prime location near a clean beach, coupled with affordable accommodation and meals, enhances its appeal as a beach destination. Despite some areas with stones and limited beach beds, the ability to explore nearby beach spots adds to the charm. The comfort provided by the hotel’s beds is frequently highlighted, contributing significantly to a restful stay, complemented by friendly service that enriches the overall experience. Overall, the resort offers a well-rounded experience with its strategic location, hospitality, and amenities, making it a compelling choice for those seeking comfort and relaxation during their visit to Mazatlan.
Emporio Mazatlan stands out primarily for its prime beachfront location, offering direct beach access and stunning sea views. Its central position provides easy access to the Malecón, shops, restaurants and nightlife, making it a highly desirable spot for those looking to explore Mazatlan. Guests frequently highlight the convenience and beauty of the hotel's setting within the city's golden zone.
The hotel's facilities and services are generally well-received with special accolades for the swimming pools which are described as beautiful and uncrowded. Although some areas of the property could benefit from updates, the ongoing renovations are acknowledged positively. Visitors commend the spacious and clean rooms, the friendly and attentive staff and the quality of the breakfast offerings, which contribute to a welcoming atmosphere.
The breakfast buffet is particularly praised for its variety and taste, offering excellent quality and value for money. Dining experiences, including the well-received New Year's Eve dinner, are also highlighted, despite some occasional concerns about food variety and service speed.
Room conditions, however, present a mixed picture. While many guests appreciate the spaciousness and comfort of the newly remodeled rooms with stunning sea views, others report issues with maintenance, cleanliness and outdated facilities. Guests notable concerns about hygiene and noise in certain rooms are offset by the beautiful views and comfort when maintenance issues are properly addressed.
Cleanliness is another mixed aspect with some guests praising the daily room cleaning and overall clean pool areas, while others point out dirt, bad odors and maintenance issues within the rooms. Despite these inconsistencies, the hotel staff's friendliness and attentiveness significantly enhance the guest experience.
Internet connectivity and gym facilities fall short of expectations with notable complaints about poor WiFi service and outdated gym equipment. However, the pool areas receive positive remarks for being clean and family-friendly, featuring amenities like a pirate ship and slides for children, though some mention needing improvements in pool maintenance and furniture.
Beach access is a highlight with guests enjoying the convenience of loungers and palapas, despite the relatively small beach area and occasional safety concerns due to strong waves. Parking is another area with mixed reviews with free parking available but complaints about the valet service and limited parking spaces.
For travelers seeking vibrant nightlife, the hotel's proximity to local clubs and music venues is ideal, although those preferring quieter environments might find the area too noisy. Overall, the combination of the fantastic location, beach access and positive guest services makes Emporio Mazatlan an attractive choice for visitors seeking relaxation and convenience in Mazatlan.
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is a beautiful, peaceful resort located far away from the noise of beach resorts. The well-maintained facilities, such as the pools and gardens, are a highlight for guests. The breakfast is top-notch with a good selection and the staff goes above and beyond to provide excellent service. The dinner received mixed reviews with some guests loving the gourmet options, while others felt the food lacked variety and taste. Rooms are spacious with modern conveniences, although some were slightly outdated. The hotel's cleanliness is generally good and the staff is amazing, accommodating and great at providing customer service. The spa is first class and the pool experience is fantastic with great pool service. Although the beach isn't the best for swimming, the resort offers lovely gardens and private beach access. Families will find plenty of food options and a great atmosphere for a relaxing stay. While the beds and pillows received mixed reviews, guests overall describe the resort as luxurious and heavenly for an all-inclusive vacation. The sprawling layout guarantees everyone enough space to relax and enjoy their stay. Overall, Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is the perfect place to disconnect and enjoy a superb, excellent and dreamy vacation.
Las Villas Hotel & Golf By Estrella del Mar provides a serene and private retreat perfect for relaxation, especially for those looking to escape the crowds. Located near the airport yet distant from the bustling center of Mazatlán, its tranquil environment, beautiful beach and well-maintained golf course offer a welcoming escape. The hotel is notable for its cleanliness, providing a pristine environment enhanced by the friendly and professional staff. Guests frequently mention the cozy accommodations, exceptional service, spacious rooms and bathrooms and beautiful scenery as standout features.
The breakfast experience receives mixed reviews. While many guests praise the tasty buffet at La Paloma and the quality of the food, there are some critiques regarding the portion sizes, high prices and limited options, particularly on Sundays. Dinner experiences vary with some guests enjoying the flavorful and well-presented dishes, while others find the service slow and the food not always matching the price point.
The rooms promote a comfortable and clean stay with spacious interiors and beautiful views noted frequently. Minor issues such as the lack of in-room coffee makers, smart televisions and occasional noise insulation problems are mentioned but do not seem to detract significantly from the overall positive experience. The cleanliness of the facility is generally commendable, although there are occasional mentions of areas needing better maintenance, particularly around the pool.
The staff at Las Villas Hotel & Golf By Estrella del Mar consistently receive high praise for their friendliness and attentiveness, significantly enhancing the guest experience. While interactions with reception staff are sometimes less favorable, the majority of staff are noted for their exceptional service and helpfulness.
The pool area, while pleasant and scenic, faces occasional cleanliness issues and some guests find it small relative to the overall complex. However, the beach receives consistent praise for its clean, quiet and expansive nature, offering an idyllic setting despite its unsuitability for swimming due to the open sea.
Families will find the resort accommodating with a relaxing atmosphere ideal for quality time together. The golf course stands out as an excellent feature with guests appreciating its maintenance and the quality experience it offers. Despite some areas needing improvement, Las Villas Hotel & Golf By Estrella del Mar is highly recommended for a tranquil and enjoyable beachside getaway, particularly for those interested in golf and family relaxation.
Luxury Suites By Estrella del Mar is a tranquil retreat located away from the bustling Mazatlán, providing guests with a serene atmosphere ideal for rest and relaxation. It is conveniently close to the airport, making it an accessible destination, though guests should be prepared for additional transportation costs or rent a car to fully enjoy the remote location.
The hotel is praised for its spacious, modern and well-equipped suites that are consistently clean and offer beautiful sea views. These rooms feel more like fully furnished apartments, complete with amenities such as flat-screen TVs, kitchens and laundry facilities, contributing to a high level of comfort and privacy. While minor maintenance issues are occasionally reported, the general sentiment is highly positive regarding room quality.
The hotel's friendly and helpful staff further enhances the guest experience, despite occasional reports of disorganization and staffing shortages that affect luggage assistance and housekeeping services. The service experience is generally commendable but inconsistent in meeting the high expectations of a luxury establishment.
Guests particularly enjoy the dining ambiance and the delicious dinner offerings, though they note that the food can be pricey and the service sometimes slow. The lack of variety and occasional operational hiccups such as missing items and slow service also warrant attention.
The pool facilities receive high praise for their cleanliness, ideal temperature and overall pleasant environment. However, limited poolside service and amenities, such as broken loungers and insufficient umbrellas, slightly mar the otherwise enjoyable pool experience.
Family travelers find the hotel excellently suited for a relaxing vacation with a welcoming atmosphere that appeals to adults and children alike. Yet, the hotel could improve its accessibility features and maintenance issues, which occasionally affect the comfort and convenience of guests with disabilities.
In conclusion, Luxury Suites By Estrella del Mar offers a serene and well-equipped retreat with spacious and comfortable accommodations, excellent pool facilities and a generally friendly staff, making it an attractive option for families and travelers seeking a quiet escape. Some operational and maintenance aspects need attention to fully align with the luxury standards guests expect.
Categories
Golf
Romantic
Luxury
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-10 out of 10 hotels in and around San Rafael